10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,414 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Suddenly the power windows and power mirrors stopped working. My vehicle is a 2011 Ford Focus SE and I don't believe I should be having these problems.
- West Milton, OH, USA
This is the first report of 3 separate instances. Starting up from waiting at a signal light the system flashed "stop safely now". ( I had just touched the display screen to view the battery power.) proceeding through a left turn and when getting to the curb the system shut down. At that point a complete turn off of the car was attempted which did not happen, with the display still being active. Repeated attempts finally completely shut down the system, which was then restarted normally. The other two instances occurred while backing out of the garage, and rounding a neighborhood turn.
- San Diego, CA, USA
Drivers side rear door lock froze up, would not unlock thru remote, drivers door switch or manually. Could not open door manually from either inside car or outside car, and could not lift door unlock up manually. After about 3 weeks started working again, and now works sporatically.
- Webb City, MO, USA
My door locks on one or multiple doors failed to unlock by any means, repeatedly and intermittently. I did take it to the Ford dealer in twin falls, Idaho and they wouldn't fix anything until I could prove it. I did drive to the dealer when it happened and they verified the problem when they attempted to unlock the doors and failed. I had to crawl out the window to get out. They replaced all of my door locks on warranty. Now I have 58K miles on my car, no warranty and I am having the same safety issue. The dealer said they would not fix the problem. If I were to wreck, or the car caught fire, how would I get my grand kids out of the car" how would I escape? would if my windows which are electrical failed also" I am locked in my car and so are my passengers. What ever parts they replaced under warranty aren't any better than the original ones.
- Fairfield, ID, USA
- Williamson, WV, USA