8.9
pretty bad- Typical Repair Cost:
- $450
- Average Mileage:
- 73,700 miles
- Total Complaints:
- 25 complaints
Most common solutions:
- replace latches (12 reports)
- not sure (8 reports)
- replace door latch (5 reports)
« Read the previous 20 complaints
driver's side back door don't work
The latch fail to lock the door any more, This is a very dangerous issue. Thanks God that the car was not in movement when happened.
- rjorge, Hormigueros, Puerto Rico
MY DRIVER AND DRIVER'S PASSENGER DOOR LATCHES DOES NOT WORK ON MY VEHICLE. I AM UNABLE TO CLOSE AND SECURE MY DOORS AT HOME, WORK, NOR OUT IN PUBLIC. THE DEALERSHIP TOLD ME THAT THERE WAS NOT A RECALL ON THIS VEHICLE AND I WOULD HAVE TO PAY UP TO 1400 ON TWO NEW LATCHES. MY VEHICLE WAS STATIONARY WHEN I PULLED THE HANDLE TO OPEN IT AND WHEN I TRIED TO CLOSE THE DOOR IT NEVER LATCH ONTO THE DOOR FRAME. I HAVE ROPE AND CORDS HOLDING THE DOOR IN PLACE AS I DRIVE AND WHEN MY KIDS TRAVEL TO SCHOOL. MY DOORS ARE UNSECURED DAILY.
- pamelamorris, Houston, TX, US
MY DRIVER AND DRIVER'S PASSENGER DOOR LATCHES DOES NOT WORK ON MY VEHICLE. I AM UNABLE TO CLOSE AND SECURE MY DOORS AT HOME, WORK, NOR OUT IN PUBLIC. THE DEALERSHIP TOLD ME THAT THERE WAS NOT A RECALL ON THIS VEHICLE AND I WOULD HAVE TO PAY UP TO 1400 ON TWO NEW LATCHES. MY VEHICLE WAS STATIONARY WHEN I PULLED THE HANDLE TO OPEN IT AND WHEN I TRIED TO CLOSE THE DOOR IT NEVER LATCH ONTO THE DOOR FRAME. I HAVE ROPE AND CORDS HOLDING THE DOOR IN PLACE AS I DRIVE AND WHEN MY KIDS TRAVEL TO SCHOOL. MY DOORS ARE UNSECURED DAILY.
- pamelamorris, Houston, TX, US
The driver side car door will no longer latch. Luckily it didn't stop working while I was driving when imrelaized or damage would have happened.
- Tristan C., Wichita, KS, US
driver door flew open while driving, door won't latch
While driving, my driver side door flew open and has not latched since. When I called Ford to report this issue, they said that only there Fusions have been having this issue and have a recall for it, and that I would need to pay $800.... Never again will I purchase a ford product...
- Shelly S., Fort Worth, TX, US