Car will sporadically and intermittently not turn over when key is in ignition. Battery is not faulty. Alternator is not faulty. Wiring is not faulty. All have been tested. From what I have experienced this happens when the car's internal software (or more specifically transmission control module) does not recognize is in park thereby preventing the vehicle from starting. This sometimes prevents the vehicle from being started from anywhere of 30 seconds to at an extreme instance nearly 45 minutes. Often times, the only way to start the car in these instances is to keep the foot on the brake, move the shifter into neutral and wait (for previously mentioned times) until the dashboard indicates that it recognizes the car is in neutral. (when this occurs, when shifter is first moved to neutral no gear appears to be highlighted in dashboard)

- Lindenhurst, NY, USA

Our family took part in the recall campaign that was due to defective transmissions Ford sold previously. (this campaign was not easy to discover). The car would stop in the middle of traffic randomly, and still does after the dealership applied the fixes Ford suggested. My mother experienced total power loss twice and was almost in two accidents because of that. (the problem still persists). There are only 54,000 miles on the car and it is in great physical condition.

- Lawrenceville, GA, USA

My passenger side window started having issues with not wanting to go back up after being rolled down. Then both of my rear windows & my drivers side door started doing the same thing and now neither of my front windows will roll down at all. This started just after my warranty expired and makes no sense considering it is garage kept and driven by 1 person. I hardly ever used any other window beside the driver side window so it makes no sense that all the other windows have had issues with not wanting to work properly before the drivers side did. Also my car has had a recall on it for almost 2 years and they still say the part is unavailable as of today. I am worried for my safety with the recall and also wondering if that issue doesn't have something to do with my windows working & not working sporadically

- Daniel Island, SC, USA

My first issue with the vehicle is a malfunctioning horn and front passenger side window. Then the transmission failed on me while I was driving. I had to have the vehicle towed to the dealership for service. Ford replaced the transmission after having the car for about a month. The dealership said they also fixed the horn. But that is not the case. The horn is still not working. I don't use the horn much, but I realized how dangerous not having one can be last week. I had to signal a vehicle backing up into the main road in order to avoid a collision. Since my horn was not working, I had to swerve. The vehicle is back at the dealership for service. The vehicle has been there for 3 days and they still have not updated me on the status of my vehicle.

- Jersey City, NJ, USA

The contact owns a 2012 Ford Focus. While driving various speeds, a green and red light flashed on the instrument panel. The vehicle's downhill indicator illuminated without being activated. The vehicle revved and shifted into neutral. The contact stated that the vehicle eventually returned to normal. Other times, the contact would have to turn off the vehicle and restart it a few times until it returned to normal. The contact took the vehicle to the dealer, but the cause of the failure could not be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000.

- Burgettstown, PA, USA

Notice came up on dash monitor "steering assist malfunction-needs attention". after re-starting the car you could steer it, and took it to a Ford dealer and was told it needed a "steering rack" at a cost of $1600, not covered on the "drive train" warranty, even though I was told by the sales man from a different dealer where I bought the car, that a new steering rack had been installed at just over 3000 miles. The car now only has just over 45000 miles on it. Not happy! car was not moving when the initial "needs attention" message appeared, it was parked in a parking lot, and just started to go home from work.

- Mattituck, NY, USA

I was driving to get on the freeway and as I tried to accelerate it would not go any higher in speed of 25mph and then it speeds up drastically. I parked it and later that day car would not start after 15 minutes car turned on without problems then I drove it home and parked it and doesn't turn on at all. Put in new battery but car still would not turn on on computer screen says to contact manufacture.

- Grandview, WA, USA

"driver assist fault" again. This is the 4th instance that is happened in 3 weeks - where my car suddenly powers off while I am behind the wheel. The last three times it happened while my car was in reverse motion. Today, it happened while I was in drive but stopped at a red light in downtown charlotte, nc. Someone had to help me push my car out of the middle of the road. Occurred on my way to work around 3:30 pm est.

- Concord, NC, USA

I started my car this morning, put it in reverse and began to back out of my driveway when the car locked up and lost power. I could not steer or brake and the car continued rolling backwards until it hit my garage and stopped. The lights came on my dash read "(I) steering assist fault". I turned the car off and on several times before the lights went out, the steering wheel unlocked and I was able to depress the brake and gain full control of my car again. I took the car to my Ford dealer in kannapolis, nc (where I purchased the car) and they said the car would need to "duplicate the error" before they could diagnose it. I explained the car would have to be in motion for that to happen and I cannot stop the car if that happens again. I drive on the interstate and I am petrified this will happen while I am on the road and have no control over the car. The tech said there have been hundreds of complaints about the loss of steering power on these Ford, but that until Ford issues an official recall there is nothing they can do to fix it. It could be as simple as a software update.

- Concord, NC, USA

Purchased 2012 Ford Focus used, 04-14-15. I test drove the car it jerked a little. The rep stated it was normal. The next 4 months it continued to jerk, skip, hesitate and just not move when you accelerated. In 08-2015 I rec'd a letter from Ford, my car needed a tcm-software update. 09-09-15 I took the vehicle back to the dealership it took an hour to re-program the tcm. The dealership handed a printed copy of the tcm characteristics. I continued to drive the car with the same issues hoping it would go away. 10-19-15 went back to the dealer to have the tcm re-programmed again. I called Ford to complain 10-19-15 and a case file was issued #[xxx]. I did not want to go back to the same dealership. 10-23-15 the car went to the 2nd dealership. Discovered the tcm had failed and had to be replaced., explaining to drive the car for a number of miles to correct itself. The drive had improved, but then started failing again. 03-16-16 I went back to the 2nd dealership, the tcm was replaced. Again the drive had slightly improved and had again failed. This time when the tcm failed, while driving on the highway the wipers came on without turning them on, even when the car was off. The next day the car wouldn't come on so I replaced the battery. Drove the car about 300 miles made a stop and it would not come back on. The car had to be towed and the local mechanic was able to get the car started again. Driving back home about 150 miles on highway all lights came on the dash, battery, fuel, trans, etc.. wipers came on, power steering was lost and engine shut off. Rolled to side of road. Sat 5 min, then started as if nothing happened!? we made it home. Car not starting. 12-06-16 towed to Ford. Tcm module crashed the computer operating system, replaced tcm and re-programmed system. 01-10-17 wipers still come on with engine off. W/return to Ford 01-17-17. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Leesburg, FL, USA

The contact owns a 2012 Ford Focus. While backing out of a parking space, the steering wheel stiffened and failed. Also, the instrument panel lighting remained illuminated. The issue recurred multiple times. The vehicle was towed to the dealer, but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 60,000.

- Mayfield Heights, OH, USA

After we got the recall done on the car for the transmission module. The car has been having a popping and static noise coming from the radio and speakers when the car is on or shut off.

- Elizabethtown, KY, USA

'my two sons were driving East on I-10, near schulenburg, tx, at the posted speed limit of 75 mph, when the vehicle engine and related components shutdown (no power steering, no engine, no nothing), without any prior notice. It is by the grace of god that they were not injured or killed by the 18 wheeler truck behind them when the vehicle engine failed. The vehicle was towed to a local Ford dealership, tommie vaughn Ford, who diagnose the culprit part to be a defective transmission control module. Ford has issued a field service action (number 14M02) regarding said part. However, Ford needs to recall all affected vehicles for this problem before someone is injured or killed.

- Houston, TX, USA

Since purchasing my Focus in November of 2013, I have had several issues with what appears to be the transmission that have caused me to fear for my safety as they have resulted in multiple near-accidents. I had the car looked at within the first several months of ownership and nothing was found, I then took the car back in when symptoms persisted and got the clutch replaced within roughly a year of buying. The symptoms subsided for a while, but have returned and are still an issue to date. Issues are detailed below: The car often chugs when in motion, especially during acceleration from a stopped position. There have been numerous occasions where the vehicle will intermittently and unpredictably refuse to accelerate in a normal fashion. This happens both while moving around 20-40mph and also when coming from a stopped position - say waiting at a red light or when waiting to turn left at a busy city intersection. This is terrifying as I never know when the car will accelerate normally and when it will not - at least twice in recent history I have attempted to make a left turn from a stopped position, had plenty of time to get through the intersection, but the car struggled and finally made it through too close for comfort. Other times, the rpms seem to rev up for no reason, and the car accelerates very quickly though the pressure on the pedal has not changed. Though the has happened with less frequency, it is almost more frightening as I feel like I am not in control of the vehicles speed while in traffic. Typically this happens when coming from a stopped position as well. Additional issues I've had include it rolling backward on small inclines - sometimes when brake pedal is sufficiently depressed and even momentarily when in drive and gas pedal depressed.

- Nashville, TN, USA

Takata recall. The car will die in the middle of driving. Doesn't matter the speed you are going the lights on the dashboard will light up and you cant accelerate or decelerate the car will just die.

- St.Charles, MO, USA

The contact owns a 2012 Ford Focus. The contact noticed a strong hesitation and delay upon applying the accelerator pedal. The contact had to apply force to the accelerator pedal to increase speed. A mechanic inspected the vehicle, but was unable to replicate or diagnose the failure. The mechanic recommended that the vehicle be taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was not available.

- Lubbock, TX, USA

The contact owns a 2012 Ford Focus. While driving approximately 10 mph, the instrument panel lights failed to illuminate and the radio failed to operate without warning. The vehicle was taken to a dealer where it was determined that a software update was needed. The vehicle was not repaired. Eventually, the instrument panel lighting illuminated again. The manufacturer was not notified of the failures. The failure mileage was approximately 68,000.

- Garner, NC, USA

The passenger front window stopped working and I'm afraid there is an electrical short.

- Kinzers, PA, USA

The contact owns a 2012 Ford Focus. While driving various speeds, the front windshield wipers operated independently. When the front windshield wipers were activated, the wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the wiper switch and steering angle sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. It was later diagnosed that the main computer system failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

- Louisville, KY, USA

The contact owns a 2012 Ford Focus. While driving at any speed, there was a loud booming sound coming from the stereo module intermittently and without warning. The failure occurred even when the power was turned off. The vehicle was taken to a mechanic who diagnosed that the entire stereo module needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 55,000.

- Elizabeth Town, KY, USA