The contact owns a 2012 Ford Focus. The contact stated that while attempting to accelerate, the vehicle would lunge forward. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 9,000 and the current mileage was 20,000.

- Virginia Beach, VA, USA

The contact owns a 2012 Ford Focus. The contact stated that while attempting to accelerate, the vehicle lost power. The contact mentioned that the check engine and the gear switch warning lights illuminated. The door chime sounded and the vehicle was able to restart approximately 15 minutes later. The failure recurred on two other occasions. The vehicle was taken to a private mechanic where it was diagnosed that the computer failed. The manufacturer was made aware of the failure. The failure and current mileage was 53,000.

- St Albans, WV, USA

I have a Ford Focus 2012 SE with winter and comfort packages. My vehicle suddenly swapped up from 79 mph to 81 mph when I pressed the down button to slow the car.

- Locust Grove, GA, USA

I purchased my vehicle in December of 2012 and by may of 2013, the vehicle had been in and out of the shop for months. The most substantial issue was an issue with speed control in the car while on the freeway. At about 20 miles an hour the car would have difficulty going up to 40mph, but would then jerk up to higher speeds afterward. The clutch system was replaced in the car on May 24, 2013 and seemed to be fine, but I still filed a claim with the Ford Motor Company. Last week on May 14, 2014 the began to have the same transmission issues. I contacted Ford again and was told to take it in, as it was covered under the 12 months/12000 miles extended parts warranty. My car is currently back in the shop and I am concerned that this issue will not be resolved. I'm also concerned that there was already a recall on this vehicle in 2012 for transmission issues and little is being done now to rectify this dangerous issue.

- Carson, CA, USA

Transmission issues, jerking, jumping, jolting forward, sluggish, lack of power, feels like the car is going to cut off. This happens at slow speeds, fast speeds, at a stop, idling, etc. You name a condition of the car at various speeds and it has transmission issues. I took it to Ford to fix and they said it was a "known" issue, they updated the software and calibrated. It still has the same issues, the problem is not resolved.

- Virginia Beach, VA, USA

I have a problem with my Ford Focus 2012 SE which is best described as gas pedal or throttle delay in my opinion. I was making a right hand turn into traffic and when I pushed down on the gas pedal. It was a second later I realize I needed to push down harder on the gas petal as the car wasn't moving fast enough. I got it moving, but I would have preferred it didn't happen again. No accident occurred, but I'm wondering if this problem could be averted by a slight correction of whatever needs adjusting. Where would I go to fix this if I can?

- San Mateo, CA, USA

On March 13th, I was driving at approximately 55 miles per hour. All of the sudden I lost complete power in my car. The rpms revved up extremely high and I gained no power when pushing on the accelerator. I lost all speed in a matter of seconds and was forced to pull over. I was almost hit by another car as I was attempting to get out of the way. Steering became hard and it took more effort to break and slow the car. I turned the car off as soon as I came to rest. I attempted to restart the car and the car would not even turn over. I called a tow truck and had my car towed to Ford. They had the car for 4 days and replaced the transmission control module (tcm). The part was covered under the emissions warranty according to Ford. I was told the car was fixed and sent on my way. On March 24th the car broke down again. The car did the same thing as the first time and again almost caused a car accident in which serious injury could have resulted. I sat with the car turned off for approximately 5 minutes and then tried to restart the car. The car restarted on the 4th time. I called my local Ford and asked if it was safe to attempt to drive over, they said it was. They have now had the car for one week and are unable to locate an issue. I was given a loaner vehicle which they have now demanded they get back. I been told the process of Ford deciding what to do can take up to 2 months. I am no left with no car and Ford is claiming no responsibility and providing no customer service. Ford needs to fix this issue and refund those affected.

- Buellton, CA, USA

During a tight turn on a bendy road going about 55 mph the vehicle lost all power. As if someone turned they key off. Lights, infotainment, steering, brakes, everything was effected. Luckily steering doesn't lockup on a Ford Focus. And can be steered but without power assist. Once at a complete stop, the car could be restarted with no instrument lights on, as if nothing happened.

- New Braunfels, TX, USA

Started noticing hesitation and front end shuttering on acceleration with a grinding noise from front end. Between 10 -25 mph the car shutters, decelerates 5-10 mph then accelerates back up to speed. Even worse while turning and on slopes. Almost caused me two accidents while merging into traffic.

- Flourtown, PA, USA

Vehicle shutters shakes and lacks acceleration when starting from a stop. This has been an on going issue that has almost caused several accidents. In February 2014, I was driving down my street to drive my daughter to school and we heard a loud grinding noise and the car lost power. I was able to coast to the side of the road. I called road side assistance and the vehicle was towed to the skagit Ford dealership. I was told the front axle snapped where it goes into the transmission. I was also told that this was a Ford defect by the service a adviser and he had never seen this happen in his 30 years. I notified Ford several times regarding the shifting issues and brought it in for service updates and new clutch. They are also aware of the metal axle snapping and are not willing to do anything regarding this unsafe vehicle that I am now afraid to drive. I have filed complaints with Ford and the attorney generals office and have not received any written confirmation that Ford is taking this incident seriously. If I had been on a freeway when the last incident occurred I would probably not be writing this letter. Thank you for your time. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mount Vernon, WA, USA

Shuttering and stalling upon acceleration.car tends to roll backwards for no apparent reason on slight incline. Speed acceleration and speed deceleration at random times. Car hesitates badly when accelerating on to on ramp to merge with interstate traffic or to pass a vehicle on the highway. It's luck of the day if you accelerate and actually live or get hit when car shutters and hesitates. Good luck Focus owners.

- Lake Charles, LA, USA

Pulling on to a main street in the rain, when I tried to accelerate move along with the speed of traffic the wheels started spinning and the car started a loud banging noise and lurching. I was having difficulty controlling the vehicle and had to release the accelerator quickly to avoid losing control. Traffic had to swerve around me to avoid a collision. The malfunction of the traction/stability control made more difficult to control the car.

- Pflugerville, TX, USA

Vehicle vibrates when trying to accelarate from a complete stop. Hesitates and does not want to accelarate. Appears to not want to shift gears. Does the same thing at low speeds as well.

- Weslaco, TX, USA

When pulling of from a stop position sounds like a rattling or something making a cranking noise. Also car stalls at times. Taking off from stop sign car stalls when gas is pressed, this is an ongoing problem.

- Hazlehurst, MS, USA

This car has had transmission problems with the dual clutch automatic transmission it will shudder when changing gears, rollback, come close to stalling. I took the car in to be "reprogrammed" back in June of 2012 it drove okay with only minor hiccups with transmission until October 20, 2013. The car has less than 22,000 miles on it and the car is now not shifting properly. I put the car in drive and it was like I was still in neutral, once it did get going then it did not shift into 2nd gear properly. The car is not safe to drive. I will be taking back to dealership once again to reprogram hopefully at no charge. This car is a lemon and needs to be on a mandatory recall.

- Grand Prairie, TX, USA

I have only owned this 2012 Ford Focus for approx. 6 weeks. It has been hesitating, sputtering, and jerking upon acceleration and when driving at low speeds since the first day I owned it. At first it was intermittent but now it happens most all the time. When I stop and take off it feels like it is going to stall out. When on an interstate ramp I feel I cannot get up to a higher speed fast enough. I took it to the dealer for service. The dealer said that they would need to drop the engine, replace the seals (there is leaking around the seals) and replace the clutch. And, the seals are on back-order for 2 to 3 weeks! they say it is safe to drive and to let them know if it worsens (how can it get worse). They may say it is safe, but I sure do not feel safe or comfortable driving this car. I have read hundreds of complaints from other Focus owners on this same issue. Ford needs to recall these cars and listen to consumers. This is a defect that needs Ford's ownership. I have been in contact with Ford and have a case number. Thank you.

- Mount Jackson, VA, USA

The contact owns a 2012 Ford Focus. The contact stated that while coasting downhill at 20 mph, the vehicle down shifted and was close to stalling. The contact depressed the accelerator pedal to prevent the stalling but the vehicle then accelerated independently and crashed into another vehicle. A police report was filed however, there were no injuries. The vehicle was not taken to a dealer for inspection. The manufacturer was not notified. The failure mileage was 35,000. *updated 09-18-13 the consumer stated the vehicle was declared totaled.

- Veron, NJ, USA

The vehicle came to a complete stop in front of the caldecott tunnel that separates the East bay to contra costa county. The vehicle stopped in the middle of traffic during commute time. Also resulted in a terrible backup on the highway. Spent over 3 hours dealing with this break down that included finding care for our children and finding someone to pick her up at dealership as it was after hours.

- Orinda, CA, USA

Since we purchased the vehicle, it seemed to stutter when trying to go from a stop. I was told that this is normal for this transmission. But on August 24th, the transmission started to have even more problems. First the vehicle was having a hard time accelerating past 20 mph. Then it started jerking back and forth, lunging to and fro. It was not shifting gears like it should have, and it felt like it was going to stall, so complainant had to pull over to avoid an accident and allow fast moving traffic to pass. After traffic had passed, complainant turned around to go back home, jerking and lunging the whole time going less than 20 mph. After leaving the car sit for several hours, the vehicle started up again, and seemed to be operating normally. However now the vehicle is having a harder time going up hills, and has trouble coasting. Feels like something is dragging it down. This could be very unsafe, as the problem is not predictable, and could potentially cause an accident. A 2012 vehicle with 39000 miles should not be having transmission problems already.

- Hastings, MN, USA

We first noticed when we bought the car that it was jerky when accelerating, was told that is the way the car drives. Went on a road trip and trying to accelerate to expressway wouldn't go just revved then jerked out into traffic, we almost got killed and had to go to the shoulder to avoid accident. This happened multiple times and was very unsafe. We got to the point we were afraid to drive it, cause we didn't know when it would just rev and jerk or if it would actually work properly. It didn't matter if you just started and tried backing out or were on the road, the problem was constant. That is very dangerous on the road and you don't know when it will happen. Took to dealer on July 6th and my car has been there since, it is now 6 weeks and they are replacing transmission clutches, there is a backorder of over 8,000 clutches, which means that many people have taken their car in and there is no recall for this car and we have no idea if the car will be repaired. The manufacturer of these parts does not have any in the warehouse and Ford is estimating Sept 7th which we doubt. This car is very unsafe cause you do not know when the transmission is going to shift.. I think there should be a recall. As of right now we have filed complaints and no longer want the car back. Reading blogs we have discovered that there are still problems with the transmission on the 2012 Focus after repairs. If you have this problem, file a complaint and maybe there will be a recall. They will not give you a rental unless you have an extended warranty which we luckily do, otherwise we would have been paying for a rental for who knows how long. Ford sold these cars knowing that this was a problem because it was revised for the 2013.

- Flower Mound, TX, USA