Over the last 4 months my Ford Focus has completely ran like [xxx] the car bogs out cuts off due to the fuel and cluster jam and it's caused my clutch or transmission to throw codes. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Opelika, AL, USA

Off and on for the past 2 months go out to start the car put it in reverse attempt to back up and the steering wheel becomes stuck it will not turn at all you have to give it 1 min and then try again and then it resumes normal, last summer was driving down the main highway the right headlight went out the next morning start the car and appears in screen default on the L lighting open the hood to see all electrical wires to the headlights were burnt where the bulb connects to the wire areas had to have all wiring redone and also new complete headlights, also 2 years ago was driving down the highway car stalls out I drift to the edge of the highway attempted several restarts would not restart had it towed and had to replace the fuel pump and relay switch

- Madison Heights, VA, USA

I received a recall notice a few months ago and I was told that I would receive another letter in about 3 months once the necessary parts were in stock. I hadn't received the follow up letter so I called my local Ford dealer and I was told that the parts were on back order but I could set up an appointment to have my vehicle inspected for corrosion to determine if I even needed the parts. The earliest appointment I could get was May 18th, just for the inspection; not even for the actual repairs. The recall is for the fuel vapor system and there's a warped part that is causing an inaccurate reading on fuel levels which means I have to maintain at least a half tank of gas at all times. My car is now leaking gas and stalling in traffic due to the issue. I live in a city with lots of steep inclines and hills and I have to avoid certain streets because my car has stalled and almost caused accidents. There is only one Ford dealer in my area. The only other dealer is about 30-40 minutes away.

- Tallahassee, FL, USA

The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Avis Ford Inc (29200 telegraph rd, southfield, mi 48034, (248) 355-7500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Farmington Hills, MI, USA

Ford sent us a safety recall notice 18S32 (NHTSA recall 18V-725). We scheduled an appointment with the dealer, bill talley Ford, Inc., in richmond, va to do the work as outlined in the recall notice. The dealer refused to do the work opting instead to tell us that "it was not necessary".

- Aylett, VA, USA

The contact owns a 2012 Ford Focus. While driving various speeds, the vehicle shut off and lost power on occasion. There were no warning indicators illuminated. The failure recurred several times. The contact later received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was taken to town and country Ford (704-557-0596, located at 5401 E independence blvd, charlotte, nc 28212) where the recall repair was performed. The contact stated that the canister converter was not replaced and the failure recurred. The manufacturer was made aware of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 151,000.

- Charlotte, NC, USA

The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Surprise, AZ, USA

Fuel tank collapse, have been having trouble with car at times not starting and even stop running while driving. Ford dealer said the tank has collapsed and needs new fuel tank, fuel pump and valve. Dealer charged $119 to tell the problem and said it would cost $1,200 to repair, so why isn't my car included in the recall? my 19 year old granddaughter, who drives car for school, has been forced to walk or find ride to get to her destination. I hope you can help me, this car problem has been going on about a year and half, Monday we finally found out the reason. What can I do to make Ford accountable.

- Gering, NE, USA

Takata recall I'll be driving and my car stalled often and has cut off on two occasion.then my engine light came on.I was driving happen to be at a stop sign and the and cut off and rolled had to restart.when ever I stop the car it take time before it speeds up.

- Elgin, SC, USA

The contact owns a 2012 Ford Focus. While attempting to drive the vehicle, it failed to start and the check engine warning indicator illuminated. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford Lincoln union city at (770) 686-7733 (located at 4355 jonesboro rd a, union city, ga 30291) and was informed that the part was not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 100,000. VIN tool confirms parts not available.

- Atlanta, GA, USA

The contact owns a 2012 Ford Focus. While the vehicle was stopped in traffic at a red light, it suddenly shut off on two separate occasions. The vehicle was taken to jim oneal Ford (516 S. Indiana ave, sellersburg, in) where it was diagnosed that the fuel tank valve was faulty. The vehicle was serviced per NHTSA campaign number: 18V735000 (fuel system) and the fuel tank valve was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 106,000.

- Starlight, IN, USA

I had this car about four years I put a two new battery, new start, new radio, new radiator, thermostat the arms and rod replace now I got the steering assist fault going on in my car I get wired put money on to it !

- Scottsburg, IN, USA

The contact owns a 2012 Ford Focus. When the accelerator pedal was depressed, the vehicle would not increase in speed. The contact also heard an abnormal popping noise coming from the fuel tank. The contact also mentioned that the gear shifter was stuck and would not shift into the correct gear. The vehicle was towed to capital Ford (3660 S carson St, carson city, nv 89701, (775) 882-5353) where it was diagnosed that the control module needed to be replaced. The dealer also stated that the vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline), but the parts were not available. The manufacturer was made aware of the failure and informed the contact that they were not authorizing any rental vehicles. The failure mileage was 987,038.

- Reno, NV, USA

I need my 2012 Ford Focus repaired per manufacturer recall number 18S32 and NHTSA recall number 18V735.

- San Francisco, CA, USA

Takata recall. First the headlights stopped working with no way to fix it. They randomly cut off at night while driving. Next, the car will shutter and cut off while driving. The car will no longer start. All the incidents were on a highway in valdosta Georgia.

- Lakeland, GA, USA

The contact owns a 2012 Ford Focus. While driving 55 mph, a fuel odor entered the vehicle. The vehicle was taken to lance cummingham Ford (4101 East clinton highway, knoxville, tn 37912. 866-591-3943) where it was diagnosed that the fuel neck had fractured. The vehicle was not repaired. The manufacturer was notified and provided case number: Cas-16784641. The failure mileage was unknown.

- Seymour, TN, USA

The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The part was not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer and the manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jersey Village, TX, USA

The contact owns a 2012 Ford Focus. The contact stated that there had been no failures until weeks after the vehicle was serviced for NHTSA campaign number: 16V643000 (latches/locks/linkages). The vehicle was repaired by champion Ford Lincoln (140 southtown blvd, owensboro, ky 42303, (270) 684-1441). The contact heard an abnormal noise in the area of the instrument panel and radio. In addition, the doors failed to lock. The contact felt that the recall repair failed to provide a permanent remedy. The vehicle was not repaired and the dealer indicated that the vehicle needed to be diagnosed. The vehicle was also included in NHTSA campaign number: 18V735000 (fuel system, gasoline), but the part was not available. The contact called to verify if field service action numbers: 14M01 (transmission clutch shudder/transmission input shaft seal) warranty extension and 14M02 (transmission control module) extended warranty coverage were serviced by the dealer with the manufacturer. The manufacturer was notified of the failures. The failure mileage was not available. VIN tool confirms parts not available.

- Hartford, KY, USA

As I was driving my car driver side door open the latch does not work anymore and my car stalls I cannot tell how much gas I have because the gauges don't work it puts its doors open I'll be on 75 it just shut off I need to go to red lights is shift so far they go to stop sign I should solve the radio also just goes out and I have so loud starch sound screeching noise very loud and annoying my car also kranks when I want to create battery died quick.

- Lehigh Acres, FL, USA

Ford Focus 2012 safety recall notice 18S32 / NHTSA recall 18V-735 hello, on October 24, 2018 I was driving my car to work and stopped at a stop sign. My car acted as if it was trying to turn off like a rough idle. When I tried to pull off from the stop sign, my car would move slow. The RPM was rising but barely any movement. After about 30 seconds, my car jerked and started driving normal. A light came on after. When I got off, my car was having difficulty starting. The rough idling started again while I was just sitting in my car. Right after that, I took my car to the Ford dealership that I got my car from. My car was there for 2 days. So October 28, 2019, I paid $819.64. Today December 14, 2018 I received a letter in the mail stating my car has a recall. The recall is for a stuck canister valve within the fuel vapor system. I noticed that I had just repaired my car over a month ago for the canister purge valve. So I when to the Ford that I got my car repaired at and showed them the paper that I got in the mail. I advised them that I already paid for the replacement. The service guy told me that they will not be able to reimburse my money because I need an original receipt. I dont understand why if they reprint me my receipt showing me that I paid for the repair. So basically my repair is in the system of Ford. And I paid for the repair on October 26, 2018. The recall came about on October 22, 2018. But was not mailed to me until December.

- Southaven, MS, USA