10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
59,385 miles

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« Read the previous 20 complaints

problem #5

Nov 062015

Focus

  • 48,000 miles
Purchased vehicle 6 months ago from auto nation Ford union city, ga. First there was a problem with tire, then there is a problem with " brake lamp" then there is a major problem with " transmission malfunction". car would not accelerate and stopped in mid traffic. Auto nation "said" they repaired as a result of recall, but I drove the car 8 hours after I picked it up from auto nation and car still having the same " transmission malfunction" problem, I could not accelerate, and car stopped on highway. In addition, the " brake lamp" message also flashed on the dash. I took car back to the dealer where it remains with auto nation Ford, union city, ga. The car is unsafe to drive. Furthermore, please investigate the dishonest service and sales practices at this dealership

- Jonesboro, GA, USA

problem #4

Aug 212014

Focus 4-cyl

  • 33,000 miles
I turned onto a two lane street (one lane in each direction). The oncoming traffic was stopped due a red light. An SUV pulled out of a parking lot between two of the cars waiting for the light to turn green and tried to cut across my lane also, but hit my car instead. I drive a Ford Focus, a small car. I was hit on my driver's side front fender and door. The front driver's side fender and mirror were torn completely off of the car. The front driver's side tire was damaged, and something was bent, so that the tire could no longer be set in a straight position. The hood was bent, and the driver's side headlight was hanging from the car. The interior portion of the driver's side foot well caved inward and hit my legs. The driver's door was hit so hard that the door would not open, and I had to untangle my feet, and exit the car from the passenger side. My tiny car was hit by an SUV that had "punched" the gas to try and cross in front of me- but hit my driver's side door instead. There was a great deal of damage done to my car, but my airbag never deployed. I've heard of airbags going off when someone barely hit something with their bumper, yet I got hit directly in my door, at a decent rate of speed by an automobile twice the size of mine, and my airbag did not deploy. Not my front airbag, nor my side impact airbags. I have to believe this is some type of defect.

- Pearland, TX, USA

problem #3

Nov 152013

Focus

  • miles
So many of these listed vehicles running at night with no tail lights. Headlamps and dash lights on. Why is Ford not being made to fix this problem? it is a safety issue to the rest of us on the road. This is for Ford Focus, escape, others 2011, 2012, 2013.

- Fernley, NV, USA

problem #2

Feb 142013

Focus 4-cyl

  • miles
Oil leak from rear main seal leaking onto cluthes. The car rolls back on hills and makes flapping noises. Also, at times it starts and stops like it's not getting gas.

- Danville, IL, USA

problem #1

Sep 122012

Focus 4-cyl

  • 5,600 miles
Experienced sudden electrical failure (loss of instruments, brake lights, turn signals, horn, etc.) - same problem as documented by other drivers (for examples, see www.focusfanatics.com/forum/showthread.php?T=282965). This behavior makes the vehicle undriveable and unsafe (had these issues occurred at night, the consequences could have been very serious). My dealer, franklin Ford (franklin, MA) seems to be unaware of the prevalence of this issue. I look forward to a speedy resolution. Ford Motor Company also claims to have no knowledge of the occurrence of this issue in other cases. A quick web search reveals that the problem is increasingly common.

- Wrentham, MA, USA