10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
50,130 miles

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« Read the previous 20 complaints

problem #2

Feb 012012

Focus 4-cyl

  • 600 miles
While stopped behind red light all screen system, sync system, radio including sound system went black. Did not start over till next day in the morning and as soon as start the car errors after error came up for nav system, phone connection. Had to reset every thing. These errors are coming up every day. There will be risk of losing other system including air bag, power steering, break and other important system while this system going off. Took the car to dealer and service trained specialist told me that is my phone problem!!! after long drive when trying to take off car is shaking, there is big safety issue with seat belt. While driving, if for any reason unlock the seat belt there will be no warning light or warning sound that seat belt is off. If car is running and leave the car when you are back and start driving there will be no warning light and sound that seat belt is not in use and can drive all you want. After long drive while trying to take off car is shaking.

- Waterford, MI, USA

problem #1

Jul 082011

Focus 4-cyl

  • miles
I bought this car Ford Focus SE 2012 in July 2011 and the day after that I felt and heard weird noises and vibration when automatic transmission changed gears. I went to the dealer and I was told that the car was operating within Ford specification so it was normal and after a few miles it will desapear. It continue getting worse. At 2500 miles I went to the dealer again but they said again that the car was operating within Ford specification. At 6500 miles the weird noises and vibration were still there and service engine light turned on suddenly and the gears didn't shift. The car was towed to the dealer and they told me that the computer didn't record any error or problem and that the car was operating within Ford specifications. After some delay they changed the dual clutch in the transmission but it was worse. At that time the car had the same weird noises and vibrations and shakes a lot while idling. I applied lemon law and an independent mechanic tested the car and saw and felt the problem. I went to the arbitration in better business bureau and they tested the car too and saw and felt the problem. The person from Ford didn't go to the arbitration, they were on the phone. I won the case and this next Monday February 6, 2012 I have to go to the dealer to receive my money back and return the car. I live in Florida and I applied lemon law in this car. This Ford Focus SE 2012 is a lemon car. About the seat belt problem, when I'm driving, if I unbuckle the seat belt, the warning light doesn't light on until about 1 mile later. Also after I first start the car, if I wait for about 10 minutes with the seat belt unbuckled, the warning light turn of and if I drive the car with the seat belt unbuckled, warning light doesn't light on for about 1 mile. I think this is a safety problem too. Gbya :)

- Weston, FL, USA