10.0

really awful
Crashes / Fires:
23 / 2
Injuries / Deaths:
25 / 5
Average Mileage:
85,634 miles

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« Read the previous 20 complaints

problem #681

Mar 172019

Focus

  • 83,000 miles
Steering became very stiff, almost jerking at times, when turning. Feels like it takes a couple seconds for the steering to correct itself like there's a delay from turning the wheel to the car actually turning. Does it at low city driving speeds and on the highway. We drove it Saturday, it was fine. It didn't get used Sunday, and problem started on Monday morning. When turning at low speeds there is also a grinding noise coming from behind the steering wheel. No warnings on dash, no incident to cause this. Vehicle has only 83,000 miles. Took it to the dealer and they said it's the steering gear and it will be over $1500 to fix. Money I don't have for a problem that shouldn't be happening on a car this new. I'm scared to drive it and can't afford to fix it so it sits in the driveway like a giant expensive paperweight.

- Moberly, MO, USA

problem #680

Mar 202019

Focus

  • 80,000 miles
After turning on ignition to the car a warning comes up "steering assist fault" on the information screen near the odometer. The steering wheel is then very hard to turn. This has happened 2 times in the first day of the issue. When I turn the car off and restart the car the problem goes away. I have researched and found several complaints of the same exact issue I am having and some have reported losing steering while driving so I am very concerned about my safety.

- Aliso Viejo, CA, USA

problem #679

Mar 062019

Focus

  • 110,000 miles
Off and on for the past 2 months go out to start the car put it in reverse attempt to back up and the steering wheel becomes stuck it will not turn at all you have to give it 1 min and then try again and then it resumes normal, last summer was driving down the main highway the right headlight went out the next morning start the car and appears in screen default on the L lighting open the hood to see all electrical wires to the headlights were burnt where the bulb connects to the wire areas had to have all wiring redone and also new complete headlights, also 2 years ago was driving down the highway car stalls out I drift to the edge of the highway attempted several restarts would not restart had it towed and had to replace the fuel pump and relay switch

- Madison Heights, VA, USA

problem #678

Mar 182019

Focus

  • 78,859 miles
While driving approximately 45 mph in traffic on the 5 freeway in los angeles, a warning came up on the dashboard stating "steering assist fault - service required". after the message displayed, a turn in the road was coming up and I noted that I had no power steering and had to use excessive force to turn the wheel to make the turn. Luckily I managed to nurse the car back home without causing an accident or going off the road. Turning at slow speeds is nearly impossible. I will be taking the vehicle into the Ford dealership but it is my understanding that similar issues have occured to multiple 2012 Focus vehicles and no recall has been issued similar to other recalls for different Ford models. Luckily my current failure did not cause an accident, but the car is not a hazard to drive for both myself and other motorists. This issue needs a recall before someone gets injured or worse, and owners don't have to fork over $1500+ to fix the issue as seems common online.

- Cypress, CA, USA

problem #677

Mar 142019

Focus

  • 200,000 miles
2012 Ford Focus is very hard to steer, as if it has no power steering. There is no power steering pump. I learned that this vehicle has some kind of electrical steering. I have also learned that other vehicle like the Focus has the same problems as mine but yet these other Focus's have recalls for this problem. But not mine. We fear that this could cause a serious accident.

- Beattyville, KY, USA

problem #676

Nov 222018

Focus

  • 198,000 miles
Sometimes when the car is started and you go to back up or even pull in to park the steering wheel locks up and does not allow you to turn it. The radio makes this horrible loud crackling noise and imposes a tremendous safety concern when you are driving down the road and the speakers cut on and off without you ever touching the stereo system, I feel for those who have sensitive hearing or even the elderly if it happens to them because it is horribly loud and even with the radio off it still pops and squeaks, also the canister purge I just spent 700 last year replacing fuel pump relay switch car just cut off going down the 4oad and would not start back

- Madison Heights, VA, USA

problem #675

Mar 082019

Focus

  • 89,000 miles
Started my car and received a power steering failure message. Turn car off and back in and it goes away. Happened three times once while I was waiting at a stop light. Took vehicle in and told it was a gear that needs to be fixed. This was a recall on other gods but not mine. Over $2,000 to fix.

- El Cajon, CA, USA

problem #674

Mar 072019

Focus

  • 93,000 miles
I have a 2012 Ford Focus at 93000 miles, I started the car one morning on my way to work and the steering assist fault pop up on the screen behind the steering wheel. The steering wheel became hard to turn and I couldn't drive it due to it being not safe to drive. I took it to a Ford dealership and they told me the steering rack and pinion needs to be replace and it'll cost $2200 for the repairs. I've look up online and found man others like me who face this problem. Ford needs to have a recall on this, it's very dangerous for us to drive down the road and suddenly your steering wheel wouldn't turn.

- Albany, GA, USA

problem #673

Mar 112019

Focus

  • 148,000 miles
The contact owns a 2012 Ford Focus. While driving approximately 70 mph, the vehicle became difficult to steer and "power steering assist fault" illuminated on the message center. The contact continued driving at a slower pace to her destination. After a while, the vehicle steering began to operate normally. The vehicle was taken to Ford auto world (2903 S scatterfield rd, anderson, in 46016) where it was diagnosed that the power steering rack and power steering module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,000.

- Anderson, IN, USA

problem #672

Mar 112019

Focus

  • 40,000 miles
I started my car, backed it out of my driveway, went to go forward and the steering, quit, very stiff couldnt turn the steering wheel, so I turned the car off, then started it back up, and the steering was fine, a few days later this happened again at the gas station, then again in the subdivision could hardly turn the wheel to get back in the driveway. This car has 40000 miles on it, 1 owner, 1 driver.

- Union, MO, USA

problem #671

Feb 012019

Focus

  • 100,000 miles
Start up the cal: Power assist failure (or the like) which I can restart the car and it goes away, this has been recalled on other Ford, but not mine.

- South Fulton, TN, USA

problem #670

Feb 192019

Focus

  • 82,800 miles
The contact owns a 2012 Ford Focus. When the vehicle was started, the power steering warning indicator illuminated. The contact attempted to turn the steering wheel, but it seized. The vehicle was towed to honolulu Ford (1370 N king St, honolulu, hi 96817, (808)-824-3981) where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to assist with part of the steering repair. The failure mileage was approximately 82,800.

- Ewa Beach, HI, USA

problem #669

Mar 062019

Focus

  • 80,000 miles
The electronic power steering failure light keeps coming on. Ford recalled other units for same problem and not the Focus. Steering wheel locks up when light comes on and makes it difficult to steer. This is a major accident waiting to happen. The light usually comes on when first starting the car.

- Youngsville, LA, USA

problem #668

Mar 052019

Focus

  • 89,000 miles
Went to leave to go to work on 3-5-2019 and I had no steering my car I have not had any issues since I've I this car I've had it for 3 years. We looked O utube to see what we could do to fix so I could go to work it took us 20 minutes to get it to unlock drive fine to work when I went to leave work at 4pm on 3-5-2019 it did it again it took me about 10 minutes this time after it unlocked I was still having a hard time with the steering at first but then it loosened up this is a very serious issue that needs to addressed

- Derry, PA, USA

problem #667

Feb 152019

Focus

  • 87,000 miles
I started my car and a warning light came on saying power steering assist was out. The car was very hard to steer. The next time I started car, the problem was gone. However, since then, the problem has returned and it is unsafe to this car drive in traffic. My research shows this is a commonand dangerous situation and needs to be corrected by Ford on the 2012

- Kansas City, MO, USA

problem #666

Feb 112019

Focus

  • 77,300 miles
The contact owns a 2012 Ford Focus. When the vehicle was started, the steering lost power and "power steering assist failed" illuminated. The vehicle was taken to jim charlon Ford, Inc (760-371-1331, located at 269 S china lake blvd, ridgecrest, ca 93555) where it was diagnosed that the steering gear module needed to be replaced. The manufacturer was made aware of the failure and did not assist. The failure was not repaired. The failure mileage was approximately 77,300.

- Ridgecrest, CA, USA

problem #665

Feb 282019

Focus

  • 173,000 miles
My car told me driver steering malfunction and my steering wheel completely stopped working.

- Auburndale, FL, USA

problem #664

Jan 252019

Focus

  • 96,000 miles
The steering intermittently cuts out making it nearly impossible to steer. The steering went out while I was driving and I nearly hit another car. I was driving on a local city street when the issue occurred. The error steering assist fault, service required upon loss of steering control. Upon research, I have determined that Ford has recalled other cars within the same model year for the same issue. I am concerned that if this occurs again it could result in an accident causing damage to property and injuries to myself and others.

- Springfield, IL, USA

problem #663

Feb 272019

Focus

  • 81,672 miles
2012 Ford Focus has power steering assist fault that will not clear. After on-line research done, have seen that many owners have experienced same sue. Beyonc has 81000 miles on it. Vehicle exhibits issue immediately during starting and continues throughout driving. Used to be able to reset by turning car off and then on, however that no longer works. Ford has recalled other vehicles for same issue but not the Focus.

- Port Orchard, WA, USA

problem #662

Feb 262018

Focus 4-cyl

  • 160,000 miles
The contact owns a 2012 Ford Focus. While driving unknown speeds, the vehicle shuttered and the steering wheel was loose. Also, the power assist warning indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 160,000.

- Pueblo, CO, USA

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