The contact owns a 2012 Ford Focus. While driving 20 mph, the steering wheel became difficult to steer. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the power steering gear module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Updated 04/04/16

- Longmont, CO, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving at 55 mph, the steering wheel became difficult to turn. There was an unknown warning message that illuminated. The vehicle was restarted and the steering wheel function as designed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,000....updated 03-10-16 the consumer stated that the epas system went offline. And the steering became difficult. The vehicle was restarted and the epas system returned. The failure occured while driving and attempting to climb a snow covered road. Updated 11/2/2017

- California, KY, USA

Focus has been under many recalls and at Ford for repair multiple times for transmission. Every 6 months issues occur causing me to take back into Ford. Last couple weeks I noticed intermittently, when I take foot off accelorator, rpms continue to increase, and car does not slow down, causing me to pump breaks multiple times to be able to stop. Yesterday during a snow storm, I again took foor off accelerator, this time the car again would still continue to drive without my control, causing me to spin out, not once but three times. I did not get hit by other cars as everyone was going slow, but I did have to call into work as my car was not safe to drive. This is now a safety concern for my Focus, and myself, and my paycheck. Something has to give as Ford, has offered nothing but to keep bringing it back when issues occur. This is not appropriate customer service, and I feel there is a huge safety concern for my vehicle.

- Howell, MI, USA

I had started my car and was backing out of a parking space at heb and I noticed that I did not have power steering, this happened before while I was trying to back out of my driveway, I restarted the car and the steering was back, now I'm afraid to drive my car. Ford needs to address this issue before someone gets hurt or worse dead.

- Conroe, TX, USA

My problem first started with the steering wheel locking up upon start of vehicle at random times. I could put the vehicle in forward or reverse and drive but the wheel wouldn't turn. I would turn the car off and on to get the wheel to finally start turning. After a few days of that, I started noticing problems with the steering at high speeds. While driving down the freeway I was having trouble maintaining a straight path. I would have to constantly make micro adjustments to correct my path. Then I started noticing that at certain points while driving 65+ mph that my wheel would have spots that were difficult to turn. For example to merge from left lane to right lane would require excessive force and then would get easy again. This is not safe, it was snowing out and the jolt of the vehicle that results in my corrections caused me to slide and almost loose control at times. If a weaker person was driving the vehicle they might not be able to overcome the steering issues. I cant take the car on 55+ mph roads anymore because the steering is so bad I am constantly correcting and fighting the power steering. My car is currently in the Ford shop and they said its a $1700 fix with no recall/warranty from Ford. Seems like there is an awful lot of issues with this steering system that all sound the similar.

- Milwaukee, WI, USA

I just started to have and issue with a power steering malfunction on my 2012 car the wheel locked making difficult to move it or make it turn very dangerous issue that can cause a serious issue for the publics safety Ford need to be accountable for this manufacture defect

- Los Angeles, CA, USA

Steering wheel locked (even though I had plenty of fluid). Luckily I was pulling out of my driveway. If I had been on the road, this could have been a very serious matter. I was told I needed a gear asy - ste and it was a $1142.15 fix. The car is not that old and I only have $50K miles on it. Plus I needed brakes.

- Plymouth, MA, USA

Electronic power steering assist fails intermittently typically upon starting of the vehicle. Sometimes the problem goes away after several minutes of hard steering, other times turning off the ignition and then back on resets the issue. Once it apparently happened to my son while operating the vehicle at highway speeds. Very dangerous situation and Ford needs to address it as a covered safety recall issue.

- Elk Grove, CA, USA

The first time, the power steering failed on my daughter's 2012 Focus while traveling 70 mph down the interstate. I had to have the steering rack replaced at my expense since it was out of warranty and Ford claimed there was no known issue with this. Less than 10,000 miles later it has failed again, luckily this time the car was moving slowly on city streets, still Ford claims there is not a problem with this. Even after all the complaints and information flooding the internet about it and a class action law suit being filed, they still claim there is not a problem. Sadly, it appears that since dead men tell no tales, the death quota has not been documented enough to require a recall. I have no doubt that if this failure happened on a rural road with sharp curves, an accident would be almost unavoidable. I have spoken with Ford on multiple occasions regarding this and they continue to deny any problems with the Focus, all the while recalling multiple other cars with the same steering assembly.

- Leitchfield, KY, USA

The contact owns a 2012 Ford Focus. While driving 45 mph, the steering seized. The contact was able to get the vehicle off of the roadway and turn off the vehicle. Once the vehicle was restarted, the steering operated normally. The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the steering gear and linkage needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,514.

- Blue Springs, MO, USA

I was driving on the freeway when the power steering system failed. The dash light came on with power steering assist fault. The car is very difficult to steer and created a safety issue failing on the freeway.

- Woodbury, MN, USA

The chrome trim on the steering wheel has begun to peel in multiple places. This was brought to my attention after some of the peeled areas lacerated my fingers while driving, causing me to abruptly pull my hand off of the steering wheel and swerve the vehicle. I attempted to grab the steering wheel again as my fingers were bleeding. Vehicle was in motion on the highway.

- West Sacramento, CA, USA

Today twice the car steering wheel was hard to drive then when I pulled over, the light came on dashboard and said power steering assist failed service required. What if I was not able to pull over safely.

- Glendale, CA, USA

Owned car for 2 years, in shop 5 times so far for dct issues. Car is completely unpredictable and going to cause me to get in an accident! sometimes I hit the acceleration and it lurches forward unexpectedly causing me almost to rear end someone. Other times I hit the gas expecting it to go and I get a really sluggish response to the point where I'm scared another vehicle will hit me, so I will floor it trying to get it to move, this will result in the back wheels locking up and fish tailing! I have had at least six moments in this week where the car responded unexpectedly and made me think I was going to get in an accident. Tonight in rush hour I was maintaining a speed of about 20 mph, the car decided to downshift and send more forward a few yards. I want so badly to get rid of this car as I have a baby, but I'm very upside down on it. I have various warranties but have been warned by Ford that they are a "one time get out of jail free card" and if the car comes in for the same repair it previously had it will no longer be under warranty! this is horrible, my car is constantly in the shop for the same transmission issue!

- Spanaway, WA, USA

After tcm recall replacement the steering would wander. By this I mean loose wheel at high speeds with tough spots. New tires and alignment have been done with no correction of this problem. Ford will not admit an issue and will only diagnose after I agree to pay them for doing so. Not going to happen.

- Oklahoma City, OK, USA

While leaving home for work during the morning of November, 5th, 2015, the 2012 Ford Focus would not turn left or right when backing out of the driveway. Later in the day, the car stopped twice in the middle of traffic. The steering goes and it becomes very difficult to turn the wheel left or right. It was taken to the local delearship (supreme Ford) and they quoted $1905.51 to replace the electric steering rack. That's not including the $108 upfront payment for diagnosing the problem. Ford needs to recall this model as I'm now researching lots of consumers having the same issue. Are they waiting for someone to seriously injury themself? this is very scary to have experienced. Something must be done. It's not right for the consumer to pay for a manfacturing defect in Ford's electronic power assisted steering (epas) that they won't recognize as a problem. Don't our lives matter"??"

- Laplace, LA, USA

Power steering malfunction error code unable to move steering wheel. Happens when it is sitting still and you start the car. I have had this car in the shop 10 times between this and the transmission. They have replaced 2 nd gear, and the clutch and then told me nothing else was wrong with it until May 2015 when the car completely quit and it was the tcm. The error came up then on power steering failure, but they did not address it because they were blaming it on the tcm. So September 16th it started jutting again when turning right, on October the 2nd I went out at lunch to run some errands and of course power steering assist fault malfunction. Yes this car has been in the shop 10 times and I even already had to put an alternator on it 9 months after I purchased it. I turned the car on and off 4 or 5 times and finally I was able to clear it enough I drove it to the Ford house where it's second home is only to be told that it was not covered and I would owe them over $1500 in repairs because they did not catch it the first 10 times while under warranty. This car is a piece of junk and when you call Ford they act like they do not know anything about his issue, but it is everywhere. So they reset it and told me it will go out again permanently and hopefully I could get it to the side of the road. Really"?" give me some assistance in getting it repaired. I have had 10 new Ford products and never trouble like this. This is acting like my Chevy cobalt and it's 7 recalls. Recall it already before it's too late for innocent people.

- Waco, TX, USA

My 2012 Ford Focus sel has less than 9,000 miles. On October 20, 2015 I got in my car to drive it and it was completely dead - nothing worked. My husband took the battery out, had it checked, but it was fine. He put the battery back in and the car started. He then drove my car to his local mechanic to have the battery checked again to see if something was draining the power from it to cause the car not to start. Again the battery checked out fine. As my husband was leaving the mechanics, he put my car into reverse, started backing up, and out of no where the power steering went out. He said a power steering fault warning appeared on the dash. I was horrified that this happened and even more horrified that it could have been me that was driving my car when the power steering went out. I'm just relieved that my husband wasn't driving on a major road or highway when this happened. We took my car to the dealership I purchased it from and found out there were a couple transmission recalls for my car. The service guy suggested that one of the transmission recalls was responsible for my car being completely dead and not starting. However, he said there was a power steering fault and the power steering rack assembly had to be replaced and reprogrammed to the tune of $1,700. Wow. I don't understand how this could happen to my 2012 Ford Focus sel that has less than 9,000 miles on. How could this happen" I was told the power steering is an "electronic" component and anything electronic can go anytime. Is it just a coincidence that on the day that my car won't start due to the Ford recall 15B22 that the power steering gets "shorted" out and I end up having to pay $1,711.89 to replace the power steering rack assembly and for them to "reprogram" it" I don't think it's a coincidence these 2 events happened together - electronic components "talk" to each other.

- Dunedin, FL, USA

Car jumps from 2000 RPM to 7000 RPM immediately when wanting to go from 35 mph to 45 mph after being sluggish and almost hit another vehicle. At highway speed of 65, the car's power becomes so low it only goes 40 mph and had to put hazard lights on and get off highway. Automatic transmission but have to put foot on brake and other foot on gas in city traffic on hill or it slides back to almost hit vehicle behind me. Steering got so tight multiple times at 45 mph and all lights on panel came on and car stalled in middle of a major intersection and had to call police to ensure nobody hit my vehicle and direct other traffic. Car shudders and vibrates and nothing wrong with tires, rims, brakes and alignment.

- Washington, DC, USA

The contact owns a 2012 Ford Focus. While starting the vehicle, the electronic power steering system fault illuminated on the instrument panel and the steering wheel became very difficult to maneuver. The contact stated that the failure occurred on four separate occasions intermittently. The vehicle was taken to the dealer, but the failure could not be duplicated. While driving 45 mph, the contact heard a loud bang and the vehicle stalled without warning. The contact was able to stop the vehicle, but it would not restart or shift into gear. The vehicle was towed to the dealer where it was diagnosed that the parking engage control sensor module failed and needed to be replaced. The vehicle was repaired, but the failure recurred within 24 hours. The vehicle was taken back to the dealer where it was diagnosed that transmission control module failed and needed to be replaced. The vehicle was repaired. When the vehicle was retrieved from the dealer, it experienced trouble shifting and made an abnormal grinding noise every time it was shifted into another gear. The contact took the vehicle back to the dealer where it was diagnosed that the clutch plates failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failures. The failure mileage was 12,000.

- Travelers Rest, SC, USA