The contact owns a 2012 Ford Focus. The contact stated while parked, the vehicle was started however, the steering seized and locked in place. The contact stated that it was difficult to turn the steering wheel. The power steering assist warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was notified of failure. The failure mileage was 170,000.

- Methuen, MA, USA

Power steering turns off periodically at startup. One day, it simply ceased to work on startup. My car was stationary. In my driveway.

- Saint Paul, MN, USA

The contact owns a 2012 Ford Focus. The contact stated while starting the vehicle, the power steering feature was inoperable. After restarting the vehicle, the vehicle performed as designed. The contact stated while pulling into the driveway and turning, the steering wheel was loose. The contact stated the steering assist fault message was displayed. The vehicle was taken to bokan Ford (2 franklin park w #1, St albans city, vt 05478, (802) 524-7343) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,000.

- Grand Isle, VT, USA

My 2012 Ford Focus with less than 49,000 miles lost power steering on November 9, 2020. No power steering at all. Luckily, I was driving straight at about 20mph on my own street when this happened so I could turn it around and go home. (about 300 feet or so.) I called the Ford dealership where I bought it and they quoted me a price of about $2100 to repair it but said since it was no longer under warranty then I would pay the entire bill. I took it to another repair shop (tuffy automotive) and had it repaired for $2119.74. The repair consisted of the entire rack and pinion unit being replace, a computer reprogram and an alignment.

- Fort Wayne, IN, USA

Ford Focus famous steering assist fault, light on no steering and U3000 codes well im ase certified retired and Ford is yanking customers and dealerships lie.for a brief moment you may aslo have a hidden code U140, running scan shows malfuntion light deactivated not sure if this is tied to reflashing ECM or some cover up I will find what was done. The code U3000 Ford says differant after investigating the entire car grounds, grounds to aluminum, some shield to protect the pscm what, ,,,that will be fixed my way it all comes to heat and voltage also many hours of searching and calling module builders mine was a U3300:53 deactivated period dead no good, all the same and the units are on the Fusion as well. I dealt with dealership just wipe my nose is all on and off the assist fail happened many times and as close as the pscm is to the hot, hot pipe I can see heat and the pump poorly built. Sitting in a parking lot for doctorand come out and assist stayed on no cycle would fix. Anyone with mechanic skills download forscan run test but save your profile trust me also look up as built calibrations and may want look at etis.Ford.... recalls that dealership failed to fix good luck

- Fort Smith, AR, USA

I was trying to leave work and when I started my car an error message appeared. The message signaled 'steering assist malfunction. Check handbook' the wheel was too stiff for me to move. The car was stationary in a parking lot. I am really thankful that it did not happen while I was driving because it would have created a safety hazard. The error message turned off and car was able to be driven home without incident. I have not driven it since because the message comes and goes without any indication. The wheel locks up when the message appears. The car has 54,475 miles. It is really disappointing how many problems I have encountered.

- South Bend, IN, USA

Steering assist fault and wheel keeps locking

- Fort Wayne, IN, USA

I have had a steering assist default problem for with my 2012 Focus. They recalled 2013-2018 focuses but not my year.when I would start it the steering assist default would show on my dash, it would beep and it was hard to turn the wheel. I was told by autonation Ford the recall included every year of the system except mine and just to turn it off and back on again and this was working until last month. I went to a larry miller Ford dealer and they wanted $2400 to replace it and confirmed my year got skipped on the recall. My 2012 Focus has the same steering system and problem as the 2013-2018. My year was unlawfully cheated out of the recall! I have no power steering and have to drive with manual steering now! and I had to pay $145 on 10/21/2020 to find out it would cost me $2400 to fix it beacuse the recall wasn't good for my 2012 only 2013-2018!

- Phoenix, AZ, USA

While driving around 45 mph on co. Rd. 1, I came to an S curve. I made the left turn and I started to make the right turn the dash flashed a warning "steering assist malfunction". then the steering locked up, I wasn't able to make the turn, I was driving with my 3 children in the car. My 13 year old in the front passenger seat looking dead on at an approaching vehivle as we shot through the opposite lane. By the grace of god and the quick reactions of the driver, the huge Dodge 2500 was able to turn away from my vehicle and we both ended up in yards on opposite sides of the county road. My child could have easily lost her life or been severely injured. Thats the most traumatizing of the many recent occurances. Most of which only consist of trying to turn into parking spaces and when turning from stop signs and I'm able to quickly stop I just have to work harder to turn.

- Chesapeake, OH, USA

Warning readout steering assist failure. Steering locked up. Could not turn the steering wheel. Extreme safety risk. Ford knows of other Ford Focus cars with the same problem and refuses to pay for the repairs via recall. This is the second report I have made on this vehicle.

- Skamokawa, WA, USA

The vehicle code steering assist fault service required showed up and my vehicle stopped working (would not turn) in the middle of a on coming parking lot on a hill, I understand there based to previous communication that the is a issue, will there be a recall for this, can the dealer help,

- Lancaster, TX, USA

My 16-year-old daughter was driving the vehicle when it lost all power steering. Fortunately, she was not moving at a high rate of speed and was able to drive the car home. The mechanic said that the steering system had completely failed and the cost to repair it would be $2,500. He said there are numerous complaints about Ford's electric rack and pinion steering system, however they refuse to take responsibility. I called Ford's customer service, and even though they were aware of the issues with the electric steering system, they would not cover the repair. I have owned 5 Ford Explorer and 1 Ford car, but they could not care less. I will never buy a Ford again.

- Ashburn, VA, USA

Driving my car a light came on and I had no power steering. It was so dangerous to be able to pull over. Come to find out there has been numerous service bulletins on this. I has no choice but to get rack and pinion fixed at the cost of $1495. Please do a recall this is very dangerous. I had my disable son in the car at 45 per hour, when the steering went please

- Schenectady, NY, USA

Steering isn't working. I see that Fusion has recall but can't find one for Focus. This car has had so many issues and recalls. This steering issue seems to be a problem and should be on recall too.

- Richmond, TX, USA

This is getting out of control how Ford can sell cars with faults and bad parts and get away with it like the transmission issue and the issue with the steering fault that has the customer fork out over 2 grand because its all one unit but they did a recall on the Fusion and a few others something tells me they also know about the Focus mine is a 2012 less then 70 K on the car and have had in the dealership several times for both issues and they say nothing is wrong we did a software flash my guess they didn't even do that..someone needs to step up and force a recall on the Focus I'm having the code come up everyday just matter of time before I get in a wreck over the steering this has happened in motion twice and everyday parked before starting it takes several times turning the key off and on before fault goes away in the dash

- Ft.Smith, AR, USA

Received a message of power steering assistt failure then wheel would not turn and got very hard I was almost in an accident. It was in motion on the highway

- Columbus, OH, USA

I was driving on the interstate going 70mph and my power steering went out on the dash steering assist fault popped up on my dash. I fortunately was able to pull off the interstate with out a accident occurring. It was the scariest event that has ever happened to me and my children. This steering fault could have seriously injured my family or someone else. And their is no active recall but this is a common problem in the 2012 Focus I see online. I have a invoice from Firestone that it will be $2,531.50 to repair power steering rack and pinion assembly. Ford should be held responsible for this and putting my family and others in danger and the repair.

- Linwood, NC, USA

3 times, now; when I backed out of a parking spot and attempted to turn left and pull forward, the steering locked up for a few seconds and then suddenly released. Reason is unknown.

- Skamokawa, WA, USA

This is about recall 18S32 fuel tank deformation recall I had this car in the dealership several times and my opinion this dealership is useless I run my VIN on this site and shows this recall has not been fixed I also have another issue that seems is being looked at by fmcsa the steering fault and the steering going out I personally had a close call when the steering went out and almost caused a wreck

- Ft.Smith, AR, USA

I turned on the car (stationary) in my parking lot and a warning light came up on display stating "steering assist fault - service required." The steering wheel was difficult to move with car under 5 mph. I turned off the car and tried again. The warning light immediately came on again and same issue was observed. The car is currently inoperable as it can not be safely moved from a small parking spot.

- Charlottesville, VA, USA