10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 81,882 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Ford Focus. The contact stated that the gear shifter failed to shift from park into reverse. The check engine indicator illuminated as the failure occurred. The contact turned off and restarted the vehicle multiple times before it was able to function normally. The vehicle was taken to an independent mechanic and it was diagnosed that the power train control module relay needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. On a different occasion, while driving 50 mph in the rain, the contact's vehicle hydroplaned and crashed into the preceding vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to the contact's residence. The air bag failure was not diagnosed by a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 53,309.
- Shallotte, FL, USA
Automatic transmission disengages while traveling at speed. Card rolls backward on any type of hill. I have been driving and was passing a vehicle on a 2 lane road and had the transmission disengage and narrowly avoided an accident as there was no power to the drive wheels to get back into the traffic lane. This car has been in multiple times for transmission work. The tcm and automatic clutch replaced with another faulty tcm & automatic clutch. This model of transmission is a danger to the driving public.
- Knob Noster, MO, USA
Recall of PCM/tmc recall 15B22 - I do not understand if a part is on a recall to be replaced why is a mileage restriction placed on the vehicle? I took my car to dealership for a failed recalled part and I had to pay for the part and the installation!! I commute over a hundred miles round trip each day to work by July 2016 I had already reached the 150,000 mile mark. My family has been a Ford owner's for over 35 years. We own 3 Ford vehicles today. Including the one in reference. I plead with you to help with the cost of this. Please feel free to contact me anytime at [xxx]. thank you, [xxx] may you and yours have a blessed thanksgiving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Bismarck, AR, USA
The contact owns a 2012 Ford Focus. While driving 30 mph, the doors on the vehicle locked and unlocked automatically and the tcm light illuminated. The contact stated that the failures occurred after the vehicle was repaired under a manufacturer recall for a system update. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,817.
- Eufaula, OK, USA
My 2012 Ford Focus had the control module (tcm, PCM) transmission that jerks in low gear. I was not told at time of purchase about the dual transmission. I purchased the car August 2012.
- Jacksonville, FL, USA
- Atwater, CA, USA