10.0

really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
38,602 miles

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« Read the previous 20 complaints

problem #593

Jul 012016

Focus

  • miles
When the car shifts to first gear the car shudders, shakes and jerks after car moves from a stationary position. It has stopped while parked without warning. The check engine light is on all the time. Have taken to local Ford dealership to be fixed. Same day had to return car because it stopped again. Sensor dealing with transmission was checked and replaced. Still same issues keep happening.

- Park Forest, IL, USA

problem #592

May 132014

Focus

  • 1,000 miles
The transmission has been repaired time and time with no fix. The recall fix was a failure as well. Took the transmission in for repair they stated that was normal for that transmission. Sometimes it jets off then other times it will not go. Ford should have replaced my car or that transmission awhile ago. The car is currently getting worse.

- Broadway, NC, USA

problem #591

Dec 272017

Focus

  • 51,000 miles
(1) google Ford transmission settlement. Incredibly dangerous problem with design. That's the biggest problem and although I took it in to the dealer and they "fixed" it I have no faith. (2) I had to have it towed to a dealer this morning for electronic power assist failure. Lost steering while driving. Googled that and found out about the massive problems with this issue. Contacted Ford and they said VIN doesn't show it as a recall. I'm absolutely disgusted with the level of deceit by Ford.

- Orange Park, FL, USA

problem #590

Dec 202017

Focus

  • 119,000 miles
The contact owns a 2013 Ford Focus. While driving various speeds, the transmission slipped gears and the vehicle accelerated. The service transmission warning indicator illuminated. The contact had to apply the brakes in order to reduce the speed of the vehicle. The vehicle was towed to the dealer tinpusher, llc (801 S state St unit 10 11, bunnell, fl 32110) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 119,000.

- Palm Coast, FL, USA

problem #589

Dec 182017

Focus

  • 71,000 miles
The contact owns a 2013 Ford Focus. While driving 35 mph, the vehicle would not accelerate beyond 35 mph. The vehicle was taken to an independent mechanic where it was diagnosed that the sensors inside the transmission were faulty. The vehicle was not repaired. A dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 71,000. The VIN was not available.

- Skull Valley, AZ, USA

problem #588

Nov 182017

Focus

  • miles
Engine tends to falter when accelerating. Engine tends to hesitate. Shuddering and vibration regardless of whether on city street or highway.

- Blackfoot, ID, USA

problem #587

Dec 072017

Focus

  • 95,000 miles
When taking off from idle, it shutters and jerks, almost caused me to hit another vehicle, the transmission allso allows role back on a hill.

- Manchester, KY, USA

problem #586

Jan 012017

Focus

  • miles
My 2013 Ford Focus has a hesitation and jerking when accelerating from a stop. And has a low rumbling sound. When I start to pull out in front of cars, it hesitates and could result in an accident. Took it to crain Ford for service, and they say nothing is wrong. And this is bs!!!!!

- Huntington, IN, USA

problem #585

Aug 012014

Focus

  • 20,000 miles
The contact owns a 2013 Ford Focus. While stationary and driving various speeds, the vehicle stalled without warning upon acceleration. In addition, the rear passenger door latch became unlatched and the door opened. Furthermore, the vehicle's transmission failed due to the inability to shift to second gear properly. Bertwolfe Ford in charleston, West Virginia was made aware of the series of failures. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 20,000.

- South Charleston, WV, USA

problem #584

Nov 172017

Focus

  • miles
I purchased the certified pre-owned Ford in 2014 and in 2016 had to it in for service on a clutch asy- sensor turbi issue. After a few weeks the vehicle was returned. The aforementioned happened again and was taken in for the 2nd time for the clutch asy-sensor turbi issue. On 11/17/2017 it was diagnosed with the same issues for the 3rd time, this time I was told its out of warranty. I explained that the vehicle had this issues two prior times and the clutch system was defective. I was then told to take the matter up with corporate. I also located a class action lawsuit against Ford for the same issues am facing. Please help hold Ford responsible for installing defective clutch systems in their vehicles.

- Temple Hills, MD, USA

problem #583

Oct 222017

Focus

  • 69,000 miles
Car has already shut down while driving twice, a year and a half ago. I took it topatrick St. Ford, it shut down again in parking lot, had to push it into garage. They supposedly fixed a sensor recall. Did nothing to the unbelievable shaking and shuttering recall. 3 weeks ago when I left work, I noticed instrument panel was black, said no gas, 0 mph, and so forth. Blinkers wouldn't work on inside but the driver behind me could see me signaling from behind me. Pulled into convenient store, turned car off, went inside, came back and car wouldn't start at all. Had it towed to same berte wolfe Ford, they told me it was electrical wiring issues and it would be 380$, they called back next day and said 500$ more. I told him to stop and I would pay tho 380$ and have it looked at somewhere else but if I did and other place said it was Ford's accountability I would be back. Sales manager J.C. assured me he would reimburse me everything if that was the case. I took it to copleys in chas wv and jay russ hooked up his computer and said, looks like Ford owes you. They should of fixed the problem last time it was with them and he couldn't work on it because it was Ford parts and should been fixed free. I need my car fixed before someone gets injured. They have been aware of this and keep denying it. It's most complained car of that yr. Multiple fsa's and electrical recall along with shutter lawsuit. New cars on list include my year, 6 speed auto transmission and Michigan assembly plant. Just from me mentioning those things to J.C., he took my bill from 380$ to 240$. seemed fishy to me, that's why I wanted a second opinion and took it elsewhere and I found out pretty much what I expected. Car was 13000$ paid off and has been nothing but a shuttering possible deathtrap on wheels. I'm just fortunate it hasn't shutdown and lost steering going on a busy interstate.ref: Tsb16-0044

- South Charleston, WV, USA

problem #582

Nov 042017

Focus

  • 81,000 miles
My transmission has been having issues while driving for a long time and now has gone out. When I would drive it would skip in first gear.

- Rogersville, MO, USA

problem #581

Oct 012016

Focus

  • 70,000 miles
For over a year now my car has randomly stopped going into reverse, shuttering while trying to shift, hard shifting (or slamming into gear), lurching and or jumping forward (or backwards), slipping out of gear, failing to engage in a gear, and also has slipped out of gear while on the highway/ freeway and almost caused an accident. My car has 82,000 miles on it and is still under warranty but Ford refuses to say anything is wrong. They did replace a shift fork, but they claim that there is nothing wrong with my car. I get the transmission fault light and randomly a message about the transmission overheating will pop up and it tells me to pull over safely and wait 5 minutes. I am being charged (basically taxed) $500 a month to have a car that I cant trust to take me anywhere and I refuse to take my niece and nephew in it because it is so dangerous to operate when every time I get in it- it does these above things. I really wish that Ford would step up and do the right thing because mine is not an isolated incident. But this disabled combat veteran doesn't see Ford doing anything but counting all my money they keep taking.

- Highland, IN, USA

problem #580

Oct 282017

Focus

  • 67,000 miles
I noticed that my car was shuttering while up shifting at slow speeds in traffic during the last week. Now the transmission fault light is on and it has difficulty shifting into high gear. I read online that Ford extended it's warranty on this model for this specific problem but when I called the service center they told me that it is a specific warranty and they I might not qualify or be coverd and that he would have to look at the vehicle. The internet is full of 2013 Ford Focus's with this specific problem. I need to find out if this qualifies because I need this car for work and cannot afford $2000 to fix a faulty Ford transmission. I know that this letter may be premature but I'm worried about transportation to work and lack of money to fix this car which is financed.

- Whitman, MA, USA

problem #579

Oct 192017

Focus

  • 114,000 miles
The contact owns a 2013 Ford Focus. While driving approximately 55 mph, the vehicle lost power. The vehicle was towed to hemborg Ford (1900 hamner ave, norco, ca 92860) where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact it would be up to the dealer to determine if it was a manufacturer issue. The approximate failure mileage was 114,000.

- Corona, CA, USA

problem #578

Oct 192017

Focus

  • 55,000 miles
When leaving the rest area I had severe shuttering and crunching sounds from the transmission. I lost the use of gear 2 and gear 6. I had to go 200 miles to get home with a transmission that would not go into the last gear. My engine was revving just to go 65mph. The next day on the way to the dealer I lost gear 2 on a left turn and barely avoided a collision.

- Tucson, AZ, USA

problem #577

Feb 012017

Focus

  • 76,000 miles
The contact owns a 2013 Ford Focus. While driving unknown speeds, the transmission slipped and skipped without warning. The vehicle was taken to a local dealer (autonation Ford wolfchase, 7625 stage rd, memphis, tn 38133) where it was diagnosed that the digital sensor needed to be replaced. The vehicle was repaired, but the failure recurred. On September 30, 2017, while driving 25 mph, the transmission slipped gears and the vehicle accelerated and crashed into the median. The vehicle was towed to a tow yard. The occupant sustained cut and bruises to the arms, an ankle sprain, and back pain. Medical attention was received. The two air bags deployed on the driver's side. A police report was filed. The manufacturer was not notified. The failure mileage was 76,000.

- Memphis, TN, USA

problem #576

Oct 032017

Focus

  • 113,000 miles
Vehicle constantly had shuttering during acceleration. The vehicle then began to catch gears while shifting gears and wouldn't shift down. While coasting the vehicle would remain at the same RPM's and wouldn't shift down.

- Smithville, OH, USA

problem #575

Oct 192015

Focus 4-cyl

  • miles
The contact owns a 2013 Ford Focus. Ever since the vehicle was initially purchased, there was a safety concern with the clutch. The contact stated that the clutch assembly shuttered and affected the condition of the vehicle. Years later, the dealer (pat milliken Ford, 9600 telegraph rd, redford charter twp, mi 48239, (313) 731-6436) repaired the vehicle per an unknown recall. Months later, the failure recurred. In addition, after completing an unknown manufacturer recall concerning the door locks, the horn, key fob, and electronic locks failed to function. The contact was not experiencing the electrical failures prior to the dealer's repairs. The contact was concerned that the recall remedy caused multiple electrical failures. The manufacturer was notified of the failures. The failure mileage was not available.

- Livonia, MI, USA

problem #574

Apr 032017

Focus

  • 83,000 miles
This car excelarated on my wife jumped a curb and she ended up on a steep embankment in a pile of landscaping rocks.knocked a hole in oilpan and damaged airconditioner and compressor.it also jumps out of gear going down the highway.happened 2 times the vehicle wason the highway and jumped out of gear, you have to come to a compleete stop turn engine off restart and put it back in gear

- Plainview, AR, USA

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