Transmission shifting erratically, car jerks violently when taking off from a stop. This is a known problem in these dual clutch transmission. This car is unsafe, why else would Ford keep extending the warranties on these transmission. These transmissions are not fixable and very unsafe. There are numerous class action lawsuits against Ford on these transmissions. Why haven't you forced a recall on this before people start dying

- Goodrich, MI, USA

Transmission failure. I've had the clutch strum replaced six times, most recently my car experienced a transmission electrical and actual failure without warning. I was unable to move on a highway bridge. It has been having shifting issues since I got it and makes a noise and stutters, usually between first and second gear but also in other instances. This has been an ongoing issue.

- Seattle, WA, USA

Trans slip or hesitates upon take off, , jerking 3or 4 times then 2nd gear is ok, ,new clutches was denied because of salvage rebuilt title..the vehicle has been re-certified to operate in Hawaii..very slight damage, light hit

- Pahoa, HI, USA

"takata recall"my 2013 Ford Focus at 75,000 miles the car (automatic transmission) would shudder when taking off from a stopped position and eventually progressed to rapidly slipping out of acceleration and acting as if the car was in neutral. Ford replaced the clutches under warranty, problem solved. At 150,900 the transmission failed and Ford reported to me that a $900 modulator should fix the problem and maybe the clutch would again need to replaced. My complaint is that this commuter car is a good car with a faulty widely known transmission problem that will probably not be fixed by replacing expensive parts. Ford has stated that it will not help with any of the cost. The dealership that does all the cars maintenance will give 10% off cost. Ford Motor Company should rectify the faulty transmission problem and provide compensation!

- Lewiston, ME, USA

My 2013 Ford Focus has the same transmission and therefore the same issues that are covered by Ford's customer satisfaction program 14M01 but for some inexplicable reason my vehicle was omitted from the program. The technician at the dealer informed me that the issue was the same. The issue is an engineering problem with the transmission not a manufacturing issue. To exclude selected vehicles due to manufacturing dates or locations should not apply. The application of the issue should be associated with the transmission and vehicle year. The vehicle has been in the shop 4 times since I purchased it new 4 years ago. The symptoms are severe transmission slippage and violent shuddering while accelerating from a stop. Each repair has corrected the problem for a very short duration. Although this has not resulted in a crash yet, I am not certain that it is not a safety issue if the vehicles transmission was to fail to accelerate while turning across lanes of traffic.

- Mobile, AL, USA

Car feels like it slips into neutral while driving and engine revs. Jerks forward when going back into gear. Had it to dealer 2X in 2 weeks. They say they can't find anything wrong. Get the car back and does it again. Have contacted Ford and they tell me to contact service mgr at the dealer. Car feels dangerous to drive. Happens on the hwy and street driving. Is random. Bought the car brand new

- Coconut Creek, FL, USA

I have an extended warranty on my vehicle, 2013 Ford Focus. I have contacted various dealers in my local area, who have given me various excuses to not fix my transmission which is covered by the extended warranty. I contacted the Ford customer relationship department, and they are advising me that it is up to the dealership to fix or not fix the problem. They have absolutely refused to assist me in getting this fixed or getting a rental vehicle to allow for transportation during the time that my car is getting serviced. The transmission is becoming a safety issue. I have a young daughter and her safety is my primary concern. The transmission has started to shudder and stall while driving. I am concerned that this will be an accident waiting to happen without the help of getting this repaired in a timely manner. This has been an ongoing issue since August. I had a dealership in las vegas (team Ford) inform me in August and I was told that the issue was not necessary and didn't need to be repaired. I have received less than subpar service from Ford Motor Company and the dealerships in my area.

- Las Vegas, NV, USA

Transmission began shifting incorrectly until finally losing all power leaving me stranded in the passing lane going uphill on a major highway. Problem still persisted after the Ford dealer reprogrammed the transmission. Replacement of transmission control module still has not fixed the issue and the dealer currently doesn't know what the problem is as they hold onto the car for further testing. I've also had the power steering fail on me twice.

- Breinigsville, PA, USA

The contact owns a 2013 Ford Focus. While driving approximately 75 mph, the vehicle experienced a complete loss of steering. The failure occurred without warning. After the failure occurred, the contact slammed on the brakes and the vehicle was able to be stopped. After the failure, the service power steering warning indicator illuminated. The contact also stated that the failure recurred when making turns. The vehicle was taken to the dealer where it was diagnosed that the electrical power steering control module was defective and needed to be replaced. The vehicle was also brought in for a transmission clutch failure every three to six months. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000. The VIN was not included.

- Calremore, OK, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to shift gears without warning. The vehicle was towed to the dealer where it was repaired; however, the diagnosis and repair were unknown. In addition, upon purchasing the vehicle, the tire pressure warning indicator illuminated. The technician stated that the indicator would eventually turn off; however, the contact mentioned that the indicator remained illuminated. The vehicle was taken back to the dealer where it was diagnosed that an unknown chip needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.

- San Leandro, CA, USA

The Ford Focus hatchback that I purchased from auffenberg dealer group, 1708 new car drive, O'fallon, Illinois on December 13, 2016 constantly jerks when I accelerate. The car does not accelerate properly, as if it is not getting enough gas. (strangely, I did not sense this while test driving the vehicle. During the test drive on December 13, 2016, I did mention to the sales person that I heard a sound coming from the car that sparked my concern but was told he heard nothing. There's something wrong with the reaction of the wheels on the car when acceleration is slowed. My greatest concern is the car acts as if it will stop in traffic. This can prove dangerous to me and other motorists. No one mentioned or discussed with me on December 13, 2016 these problems although I've since seen a paper lacking my signature concerning the same. The car indicate a danger while in motion to me and other motorists.

- Venice, IL, USA

Upon pulling out onto highway car shifted into neutral and would not move nearly causing an accident. The car had been in service at Ford dealer for transmission problems twice before.

- Port Deposit, MD, USA

This vehicle has had major problems with the powershift transmission. Over the course of 107000 miles the vehicle has exhibited shudding, lurching and bad shift characteristic and frankly is extremely dangerous. It has had it's clutches cleaned at 37736 miles in Oct 2014, replaced at 38396 miles in December 2014, replaced again at 75874 in February 2016 and now in January 2017 at 107, xxx the clutches again need to be replaced. Ford is now longer willing to cover the cost even though the vehicle has consistently had issues. This is a major defect and clearly the parts being used are not up to the task. When the clutching start to fail, the car lurches, shudder on acceleration, shift abnormally and has a delayed acceleration which can lead to very dangerous situations. I was recently rear ended while making a left hand turn because the vehicle would not accelerate when I pushed on the pedal (although it doesn't excuse the driver behind me carelessness).

- Colorado Springs, CO, USA

Car has been in 4 times for transmission problems.tcm and PCM replaced and reprogrammed.car was bought 4/25/15 and was in shop 4/27/15 and 3 consecutive mondays after with engine lights and jerking..as of 01/01/17 my steering assist went out with no warning in a snow storm.almost wrecked..very disapointed.all probs while driving and in motion.steering assist went out in mid right hand turn and for abt a week wld perodically be functional then harden up steering again.

- Nampa, ID, USA

The contact owns a 2013 Ford Focus. The vehicle was repaired per a recall for the transmission and the computer was reprogrammed. The vehicle received another recall repair regarding the transmission; however, the contact was unable to remember the recall repair. The contact stated that the transmission failed to shift properly without depressing the accelerator pedal with immense force. The contact took the vehicle to the dealer, but was not diagnosed or repaired. The dealer did not indicate a failure. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 68,000.

- Jamestown, KY, USA

My car is involved in recall 14M01, the current mileage is 31100 mile the problem is a power lose and a sever vibration when the car is stopped in a red traffic light. This issue is getting worst every day and the car was fixed 4 times for two different Ford dealers in which the tcm was replaced, reprogrammed, changed the transmission oil, the gasket and clutch, in the past the shudder was just in low velocity and now the shudder and power of lost is at any velocity or gear change. I been involved two times in a sever risk of crash when I was driving in a highway @ around 40 miles suddenly the car in front stopped, I had to change my line to not crash, I check the side mirror, push the gas change my line and then the car do not response and the car behind of me had to push the brake and almost crash on the back of my car. My car is now again with a dealer to try to fix the issue but I can, T accept again a change of the tcm when it didn't work in the last three times. If we take in a continues time frame my car was more than 5 months in a Ford garage. The 2nd issue is an excessive consumption of gasoline and high emission of co my car is in Mexico city, it's tested every 6 months to check the gases emission it didn't pass the test 4 times in 7 months, the dealer tried to fix 4 times too w/O answer as the diagnostic of the car was wrong in booth issue cases (power loss-vibration and inefficient combustion) I request by phone get all the information to the dealer in regard of the test for the diagnostic and codes from the ids and they service manager told me they can't because is confidential" and I say I'm the owner and driver an I need to know what is happening because I'm in a risk of crash and they can't hide me this information I just check the tsb 15-0120 procedure in your web site to know what they will do and they refuse my request.

- Searcy, AR, USA

Transmission causes car to studder when accelerating and going up hills. There was a recall in 2015 to remedy this, but did not fix the issue.

- Carnegie, PA, USA

While driving down the highway the vehicle transmission down shifted when it should have up shifted, rpms were in 4500-5000. Could not get to speed limit of 45 mph. Check engine light come on and we stopped to have it checked but store was not open. Put car in reverse and car would not move when given gas, only coasted back due to slope. Had to drive car in this condition another 8 miles on major highways before we reached our destination. Check engine light remained on.

- Carthage, MS, USA

The contact owns a 2013 Ford Focus. While driving at various speeds and depressing the accelerator pedal, the vehicle jerked without warning. The vehicle was taken to the dealer where it was diagnosed that the automatic gear shift clutch needed replacement. The vehicle was not repaired. The contact mentioned that the vehicle had been to the dealer for the same issues multiple times and was repaired. The manufacturer was not notified. The failure mileage was 17,336.

- Atlanta, GA, USA

Erratic and unpredictable behavior from transmission. Sometimes takes off quick and sometimes slow all with the same input. Shudders and searches for gears especially on hills and in turns resulting in loss of control. Most recently it had not been able to find a gear and not be able to make it uphill and had to back down a busy street to the bottom of the hill and get a running start to make it up. Ford has repeatedly attempted to repair the problem but have been unable to do so. The car is unpredictable and unsafe.

- Knoxville, TN, USA