The contact owns a 2013 Ford Focus. While driving at any speed, the vehicle jerked, stalled, and lost power. The failure began immediately after the vehicle was repaired by a local dealer for the tcm/PCM control module. The failure recurred and the vehicle was taken back to the dealer who replaced the clutch assembly in September 2015. The failure recurred and the vehicle was taken back to the dealer eleven times. The dealer continued to reprogram the tcm and the PCM, stating that the transmission assembly needed to be replaced. The part was on back order. The manufacturer was made aware of the failure and stated that it was a characteristic of the transmission. The contact was advised to place 50 percent pressure on the acclerator pedal. The failure mileage was 17,858.

- Kissimie, FL, USA

Transmission does not shift into gears as it should, no power going up hill.sounds like motor going to fall out when you park.these happens several times and at different places

- Cambridge, OH, USA

I purchased the car in question used from carmax in boynton beach, Florida on the first week of March 2016. The Ford Focus had approx. 29,200 miles on the odometer. During the first 200 miles, I noticed the car shifting roughly from first to second, and second to third gears. The erratic operation was most noticeable when the engine was warm. When accelerating from a full stop, the vehicle would shudder and jerk sometimes. I took the car back to carmax after three days of shifting problems. Representatives of carmax took the car to autonation Ford in delray beach, Florida for inspection and diagnosis. The dealer confirmed there were powertrain problems. Now, I have been advised that there are field service bulletins pertaining to the transmission control module, shaft seal, and clutches. Ford has advised me that the clutches need to be replaced and are on backorder for at least 8 to 10 weeks. It is likely I will be without my car for three months or longer.

- Greenacres, FL, USA

The so called automatic transmission, slips and chatters when starting from a stop. The issue is worst when trying to start from a stop on any inclined road or trying to make a turn, the car has been reflashed in Feb 2016 as per the tsb, I was told by the dealership that I had to drive it for a min of 600 miles before they would retest it, the issue is it is worse after the reflash programing of the transmission control module. I have times when trying to accelerate, that the dash warning lamps come on and buzzers go off, the car won't move then bang it moves, a totally unsafe car, esp.in the eyes of a now retired master auto tech who fixed cars for 45 years.

- Highland Lakes, NJ, USA

During a road trip while on a highway onramp going mostly straight at gradual acceleration, experienced complete failure of the computer system, beginning with erratic changing of gears rocking me back and forth in my seat, to infotainment display shutdown, to engine stopping. Had to exit highway and 'reboot' the system to continue travelling. After initial repairs, still experienced harsh gear shifts up to and including present day. Gear shifts could easily affect the control of the vehicle. To my understanding, the fault is how the computer uses the dual-clutch system to shift gears. I have been told that at times, the car did not know what gear it was in. There have been multiple recalls regarding these issues with this and other Ford models with this clutch system. There are other work reports, but I was unable to fit them within your upload limitations.

- San Marcos, CA, USA

I can't start the car or it randomly will not start. I leave heading to work everything is ok, car starts no problem. When I get back into the car and try to drive home or store. Car will not start, dashboard says car is in park or neutral. When I turn key to the on position, I move the gear shift to other gears, still dashboard says it's in park. My T-mobile more than likely went out but, they can't replace it until my check engine light comes on for the codes for my tcm. If the problem for the car is known for having bad seals and tcm, why not just replace it. This will be the 3 time I have taking my car back to the dealer, and there only solution is reprogramming the car computer. I have taken it twice this week alone.

- Turlock, CA, USA

Purchased a used 2013 Focus in January of 2014. Drove fine for the first 6 month but since then have had it in the dealership 3 separate times for transmissions issues (in under 9 months) each time Ford claiming it fixed the issue. New hardware Ford is claiming to have put in the car is failing again. Latest failure occurred at an intersection where I lost the ability to accelerate completely and had to get out and push the car with other motorists to saftey. The car then had to be towed to the dealer. This nature of this failure is going to eventually cause some serious injuries and crashes if it hasn't already. Given the number of complaints I urge the NHTSA to open an investigation into this.

- Tucson, AZ, USA

The contact owns a 2013 Ford Focus. While driving at various speeds, the vehicle made a loud noise and jerked forward without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission control module and transmission failed and needed to be replaced. The vehicle was repaired under a manufacturer's recall, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage and NHTSA campaign number were unknown.

- Sumiton, AL, USA

Have had car in for multiple transmission issue's. dropped off to dealer was told clutch was bad and part is on back order.this will be the fourth clutch installed have talked to Ford and the BBB no help.the car has less than 60,000 mile been through four clutches and two tcm's. every four month car at dealership getting transmission work done.with all the issue's of the car value have decreased value. And will go upside down if trying to get rid of my lemon. I will never buy from Ford again and am very disappointed in there handling of the problems.

- Newport News, VA, USA

Transmission shudders when shifting from 1st to 2nd. It also shudders at higher speeds, sometimes violently. It has been in for service twice in less than a month. The first time they updated the computer and it still shuddered on the way home. The second time Ford reported that the vehicle "has the latest calibration and rpms are within Ford spec at this time."

- Bellbrook, OH, USA

I purchased my used 2013 Ford Focus in 2015 with no notice of the potential clutch/powershift recall by the dealer. In December I received the notice of recall and brought it to a dealer. They ran the software fix. It did not fix the clutch shudder, however they removed the open recall off of the safercar.gov site despite my reservations. The dealer was unconcerned, but told me it would take at least 6-8 weeks to get a new clutch and that that should fix the problem. The shudder has gotten so bad that the car is nearly un-driveable and unsafe when I do drive it to work. It shudders and won't upshift and won't accelerate which is very problematic when one is trying to drive in traffic and avoid hurting oneself, other drivers, or pedestrians. I took my complaint to Ford Motor Company as I wanted a loaner car or something until they could fix my car, however they have only given me a case number and told me that there is now no estimated date to get a new clutch for my car. I am now forced to drive an unsafe car as they are unwilling and unable to fix my car or find another solution for me.

- Earlville, NY, USA

Ford Focus purchased in 2013. Transmission in for repairs total of five times. Two of those five times, vehicle had to be towed back to dealer. First tow: Vehicle started shuddering violently while going 70 mph on expressway, " transmission fault" light came on, (two children in the car under the age of 9 as well), turned hazards on and coasted off onto a nearby exit and waited for tow truck. Second tow: Vehicle stopped, shuddered while exiting expressway, warning system came on "transmission fault: Service now". both times vehicle lost power, could not engage into gear. High traffic area on expressways, luckily was not injured. Non-tow repairs: Transmission shudders violently, has difficulty switching out of first or second gears, able to drive vehicle to shop, where it is serviced, but begins to have issues within several months of repairs each times, repeat of the same issues. This is an extremely unreliable and dangerous vehicle that loses power and has issues with the transmission locking up/failing at any given moment, despite multiple repairs and clutch replacements by a certified Ford dealer. This vehicle needs to be seriously reevaluated for safety.

- Lombard, IL, USA

On December 26, 2015 I bought my daughter a used 2013 Focus four door sedan with 46882 miles from a local dealership in annapolis, Maryland. The car drove very nice with no obvious problems. In early February this year my daughter noticed that the transmission made a loud rattling, shuttering noise from a stop. It now happens from pulling forward from every stop, like from a stop sign or traffic light. The cars feels like there is no power to the wheels and when the transmission catches it lunges froward. The transmission feels like it is shifting between first and second gear and vibrates badly. The symptoms are getting worse and now the symptoms are worse and it happens almost every time you start from a stop. It is also worse if you are on an incline or slight hill although the symptoms can occur on a flat road. The symptoms also occur in reverse. The problem is now happening almost all the time. The car does not appear safe to drive. The car currently has only 49000 miles. I bought this car for my daughter and now I can not let her drive it since she commutes 75 miles a day. My daughter now has to use her mom's car and since I am handicapped I can not drive the Focus so my wife has to and I feel she is at risk of injury or worse. I am over 50 years old and have never had a car do this. I have talked to other Focus owners and they all have the same problem. Someone has to do something to Ford to have them fix the transmissions before a death occurs. Not only do the dealerships not know how to fix the problems they are saying nothing is wrong. Please help us consumers who have been the victims of Ford new transmission. Ford has not fixed this problem which was reported in 2012...it is now 2016!!!

- Annapolis, MD, USA

The car shudders - and is worsening and will soon be inoperable - very dangerous. Took to dealer and they said it needs a new clutch but it would be 3 months or longer as they are out of stock. Ford issued an fsa and that is 14M01. Do they expect me not to drive the car for 3 months.

- Sussex, WI, USA

Car makes noise. Car sluggish when I give gasoline. Went to dealer about 5 times before dealer decided I had transmission problem. Dealer told me would only repair transmission. Waited for part. Went back to dealer to say car almost stalled. Was applying brakes at the time on highway. Out of concern for condition car was in, had car on cruise control to limit sudden application of gas or brake. Was on road for about 20 minutes on highway. I worried car would stall and cause accident. Dealer later said machine review of my car says it was drivable. Advised dealer if it almost stalls, it may stall. Dealer said: I will have to wait for part. It has been over 2 months, part not at dealer. Latest is that Ford corporation advised me part was sent 8 days ago. Dealer does not have part. Last 3 days dealer does not call back after I left messages to tell me status of part. Car is unsafe to drive, need to drive long distance, but I do not want to risk it. Waited for part since 12/6/2015. Dangerous highway incident was 1/1/2016

- Ridge, NY, USA

I have a 2013 Ford Focus and had to have a transmission module replacement due to the car intermittently, and with increasing regularity, refusing to start. I was fortunate enough to be in a safe parking lot when this started happening. In the dead of winter this can be a real problem, and depending on traffic conditions it could have been a lot worse. I am mainly filing this because the mechanic who fixed my car said that he had to go pretty far afield to find a new module because the area was (gaston county, nc) was out of them due to the frequency of problems with similar Ford models.

- Dallas, NC, USA

I have Ford Focus for 2 years from the first week on driving there is vibrating feeling and grinding sounds coming from the engine. When am at the stop light or in traffic when moving he vibration felt as if the engine is going fall out the car. I take it to the dealer to have a service done on it and I was told that there is a recall on the transmission module programming. A day later there is a pop up on my dashboard - transmission fault and its driving terribly. High compression sound coming from the engine and it slow down completely in traffic. I think this is at risk for an accident where drivers behind me and my safety. Ford should really consider the recall on these cars

- New Carrollton, MD, USA

While driving on the freeway at 65 mph the automatic transmission completely disengaged with a loss of control causing immediate slowdown. Unable to re-engage the transmission. Barely avoiding multiple car accident. There has been several recalls by the manufacturer regarding transmission problems.

- Santa Rosa, CA, USA

The transmission jumps and slips and on longer trips it gets to a point where the car is not safe to drive when you try to start moving it will bogg down and then it will take off and jump shutter we took it back to the dealer and they did rebuild the trans it run ok for about a month and the problem returned we took it back to the dealer and now they say this is normal for this car I can't see how this can be safe or normal to drive a car that jumps shutters and when you start out moving you can't tell if it's going to nose over and sit or take off my wife is scared to even drive this car any more and all Ford says is this is normal I have talked to some other Focus owners and most of them say the same thing that this transmission is not safe to drive and they all have the same issue

- Galena, MD, USA

TL

- Knoxville, TN, USA