Transmission surges during acceleration and deceleration. Almost like insufficient fuel being received by engine. Dealer stated that this is due to Ford "powershift" transmission and not fuel line. Causes concern for safety and future performance after more mileage. This has existed since purchas of vehicle in May 2013 and still exists now after 11000 miles.

- Brighton, MI, USA

On July 17, 2013, I bought a 2013 Ford Focus from the Ford dealer in my area. On July 18, 2013, I took the car into the Ford dealer, because as I accelerated from every stop, and from some left and right turns, the transmission produced very loud grinding noises as the gears shifted and the car would jerk or shudder. At this time the transmission was reprogrammed per tsb 14 0047. Having owned the car for one day, it was a shocking revelation to be told that the cars behavior was typical for my particular make and model. I was told it was not a safety issue and that I could bring it back whenever I felt it necessary. On September 16, 2014, I took the car back to the Ford dealer with the same complaints. The work done at this time as written on the invoice was as follows: Programmed PCM and tcm road tested reset transmission strategy. I was reassured, yet again, that these car behaviors were characteristic of the 2013 Focus and that I need not worry about safety for myself and others. Although the reprogramming made a positive difference, my car has never been without some gear grinding, skipping, and shuddering on acceleration and during slow L and R turns. I have not returned for service because I was assured it was not a safety issue. Essentially, I learned to live with it. On September 22, 2015, I received a letter from Ford Motor Company notifying me they were providing a software update program 15B22 for the transmission control module and customer satisfaction program14M02. The language in this letter is, quite frankly, alarming, leading me to believe that the transmission in the 2013 Focus is, in fact, a serious safety issue. I have already scheduled an appointment for the update. Please advise me of further action that can be taken.

- Pawleys Island, SC, USA

The car makes horrible noises when in low a low speed. It hesitates. It makes horrible crunching noises. It has been to the dealer many times. They always say that they hear it, but that it is not a problem. The vehicle has stopped in the middle of the road. Now, in September 2015, I have received a software update program 15B22 which is extending my warranty. Ford already agreed to extend my warranty in 2013 because of my complaints. However, that documentation does not show up in the Ford oasis system, but Mr. Ford's office assures me that if I show them the letter, it will honored. I have all of the back up material from 2013 including phone logs. I believe this is a safety hazard that can only be corrected with replacing the entire transmission at no cost to the customer. I am very afraid the vehicle will stall in the middle of rushing traffic. It has stalled in the middle of the road already. I made Mr. Ford's office aware of this, also. I would never pass this car onto my child or a relative, and I will feel guilty when I am able to finally trade it in an buy a new vehicle. The car should not be on the road.

- Bel Air, MD, USA

I have a 2013 Ford Focus and twice within the last 30 days the transmission has malfunctioned at highway speeds almost causing an accident both times. The clutch will engage which will disconnect the engine from the drive-shaft. You have no power to move forward and the car starts to slow down rapidly. I had to maneuver the car to the far right hand side of the road both times. Once I had stop, the Focus would work in only first and second gear. If you tried to get the car to go into a higher gear the clutch would engage preventing you to move forward. The first time I had the Focus repaired, the dealership stated that it was a defect in the software program and replaced the original with a new software program. Upon picking up my Focus after the first repairs, I asked the Ford service representative, will this fix the problem? he would not tell me the car was fixed, only that the repairs were made to Ford specifications. Less than 30 days later while traveling home on the interstate at highway speeds, my Focus transmission once again malfunctioned with the clutch engaging causing the car to slow down. Once again I had to pull over to the right side of the road through three lanes of rush hour traffic. The second time the dealer ship repaired the Focus; they stated that they replaced the computer and the software. When I asked for the second time is the car is fixed, they would not say that the cars transmission will not malfunction again. We I took the car back for the second time the service rep informed me that their dealership had three other focuses that had transmission failures and had the same repairs that my Ford had the first time. These cars are death traps and Ford should have a total recall on them.

- Kennesaw, GA, USA

While driving my 2013 Ford Focus St my manual transmission's fourth gear failed after I heard a clunking sound coming from the transmission during light acceleration. Then three days later my third gear failed to engage as well. Currently I am on my second getrag six-speed transmission after my first one's second gear failed at 19K miles in a similar fashion.

- Catonsville, MD, USA

The contact owns a 2013 Ford Focus. While traveling 25 mph, the transmission fell out from under the vehicle which caused the contact to stop immediately. The vehicle was towed to a dealer where it was diagnosed that the transmission mount failed and needed to be re-mounted. The vehicle was currently being repaired. The manufacturer was not aware of the failure. The failure mileage was unknown.

- Harper Woods , MI, USA

The contact owns a 2013 Ford Focus. While driving 45 mph, the vehicle made a loud abnormal noise and would not accelerate over 45 mph. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be repaired. The manufacturer was made aware of the failure. The failure mileage was 48,000.

- Houston, TX, USA

When accelerating the car from a stop, the car will shudder often significantly making it difficult to move the vehicle. This happens every time. Have contacted Ford and had the ECU updated. This has not helped. Ford says they will replace the clutch as it is leaking fluid (on back order for months) but they have not stated that it will fix the problem

- Chicago, IL, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle experienced a complete loss of power while driving 60 mph. The check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and stated that they would continue to try to remedy the issue until the warranty expired. The failure mileage was 55,000. The VIN was not provided.

- Channelview, TX, USA

The contact owns a 2013 Ford Focus. While driving approximately 45 mph, the vehicle's speed reduced independently and the check engine warning light illuminated. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic replaced the clutch, the transmission was removed and sealed because of a leak, and the computer was reprogrammed; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.

- Oconomowoc, WI, USA

The contact owns a 2013 Ford Focus. While driving at low speeds uphill or on an incline, the transmission hesitated as if the vehicle would stall. The vehicle was included in a manufacturer's recall related to the failure; however, the recall part was not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- Matewan , WV, USA

On September 2nd while driving to work near the exit of the 22 fwy eastbound the vehicle started jerking and jolting severely with loss of power. I was able to exit and managed to drive in to the work parking lot. The car was towed to the nearest Ford dealership. Here is the report from the dealership: 15822 transmission control module reprogramming for overt tcm failure w. when I bought this vehicle brand new I told caruso Ford in long beach ca not long after that car jerks and jolts then hesitates, and every time I took the vehicle in for maintenance that the vehicle hesitates, jolts and jerks at times while driving. They kept telling me nothing was wrong. This car has had a defective tcm module since the day I bought it. On September 2nd my life was endangered on the fwy due to negligence by both Ford Motor Company and caruso Ford dealership. They know that there is a defective problem. I have read other complaints on here. I blame caruso Ford more on this problem because they have failed to listen to me and fail to do a proper internal check which put my life at risk. The car has been repaired by the other dealership near my work where it was towed at. I still don't know if there could be a more serious problem within the power train system later on..

- Long Beach, CA, USA

Was taking off from a stop ligh, vehicle shuddered enhine light came on and car slipped into neutral on its own. Has happened multiple times

- Katy, TX, USA

Driving on I80 West bound and my rpms shot up to 5,000/6,000. I proceeded to take my foot off the gas to let the transmission catch, however, when I put my foot back on the gas my rpms shot up again. My transmission had completely died. I had no ability to move forward. I managed to make it to the right hand shoulder from the left lane. I shut my car off once I reached the shoulder to see if that would help the problem. When I tried to start my car it would not turn on. I had dashboard lights but the car would not start. My car was still saying it was in drive when it was in park. My car ended up being towed to Ford and they told me I needed a new transmission control module and that they have had several focuses come in with this problem in the last two to three weeks, so they are now keeping this part stocked. This could have been a very dangerous situation given that I80 is a very busy expressway and my car died while I was driving it.

- Elwood, IL, USA

I just purchased a 2013 Ford Focus three days ago. Today as I was driving, I noticed that when I come to complete stop while driving, the transmission feels like it jerks and the acceleration feels slow. After doing research I seen thousands of buyers of the same vehicle complaining about the same problems I am. I really need some help as to what direction to go in. I am a single mother of a 7 year old daughter and I used all my money to purchase a reliable car and now I am dealing with these issues. The car is fairly new so it should be safe to say that it should not be having defective transmission problems, this is very dangerous. Unfortunately Ford isn't pressing the issue towards helping buyers with these issues. Please help and press a serious issue with recalling this vehicle. I represent many people who are upset after buying this vehicle. Thank you.

- Stockton, CA, USA

Stopped in stop-and-go traffic on a major highway, when I attempted to accelerate again the vehicle flashed a warning which said "hill start assist not available" and the engine died completely. I lost all power to the wheels and lost power steering, was able to coast to the shoulder, where the car would not start. All warning lights appeared to come on, including seatbelt, check engine, traction control, etc. The car indicated it was in "drive", in spite of the fact that I had the gearshift in park. It would not shift gears or allow me to start the engine. After sitting for 30-40 minutes waiting for a tow truck, the car suddenly appeared to function normally. I drove home, and 10 minutes later, while parallel parking, the incident occurred again: Backing into a parking space and attempting to pull back out, going uphill, the exact same sequence of events occurred ("hill start assist not available", loss of power and steering). This time the vehicle coasted backwards into another car. No injuries or damage. The 2013 Ford Focus cannot be trusted to be driven on the highway. I have read many reports online of other drivers having identical or very similar issues with hill start assist/transmission/traction control errors, loss of power, loss of power steering, and inability to shift gears or restart the car, with this error sometimes happening *while driving at highway speeds* resulting in loss of control of the vehicle. I do not feel safe driving this car. I feel less safe knowing that Ford with this problem waiting to happen are being driving every day by unknowing drivers. This is a safety issue of the highest magnitude. It is absolutely outrageous that Ford has issued no recalls.

- Baltimore, MD, USA

Brief description of the problem, driving the car home from work the engine revved up and alert flashed saying the stabilizer control had a problem, then another light flashed with an exclamation mark. The engine revved and it picked up speed. I was able to stop it on the shoulder of the road. Turned the engine off and put it in park. The shift lever was in park but the display said I was still in drive. The car would not re-start. I had the call emergency road service to have the car towed back to the dealership. I had just purchased the car three weeks earlier on July 22, 2015. Waited two hours in 100+ degree heat for the tow truck to arrive. The dealership states it was the tcm (transmission control module) that caused the problem. In researching the cars history I found out the car has had this same problem 3 times. It's only two years old with 42,000 miles on it. This is defective and should be recalled. I still don't have my car back, (it's been 10 days now). I feel this is a dangerous vehicle and I would prefer to have the problem resolved not just constantly repaired for the same problem. It's not safe to drive, this problem can re-occur at any given time.

- Unknown, AZ, USA

I was driving through town, a few seconds after taking off from the traffic light the light went out around my D gear and the car slipped into neutral, I put the shifter into drive where it locked up, I turned the ignition swith off and a minute later turned the car back on, the gear light reappeared and I drove it another minute till it happened again, I was able to get to a parking lot doing this over and over again.the car has been in the shop for one month now and cant seemed to be fixed, ,I could have been killed if I had been on a major highway..the engine does not seem to be affected by this problem...

- Micanopy, FL, USA

Shuddering, jolting, lurching, grinding of the transmission between 1st and 2nd gear. This had been the main issue, I went to Ford 6 times for this and it still has issues. Most recently, my car wouldn't go into 2nd gear and would rev very high and then slams into gear & has a very intense lurch forward. It has done this in intersections and pulling out onto bus highways. I went to the local auto parts store as the check engine light was on. The error code they received was "P0902 clutch actuator circuit low".

- Austin, TX, USA

I have brought the car to the dealership for multiple (4) transmission issues over the past year. The car has 25000 miles on it. The last time was July 17, 2015. When I picked up the car I was told it needed a new clutch but was okay to drive. I was told the clutch was back ordered 4 to 8 weeks but the car was okay to drive in its present state. The car continued to stutter at low speeds but I was told this was normal for this transmission. On July 31st the car began to stutter harshly and then completely stalled out in traffic in the middle of the road. The on board computer indicated a transmission failure. A second Ford dealership said they repaired the transmission but not the clutch that was previously indicated. They also said the car was safe to drive. It is not. It stutters harshly and can't be depended on to merge into traffic safely. As of today, it sits in my driveway waiting for a new clutch. I don't know if it will finally be repaired or if the problem will return. In my opinion this car is not safe and the potential exists for someone to get seriously hurt or even killed. I know of two other owners of these vehicles (Focus). Both are having the exact same problem. One of which is having her transmission repaired for the third time today. This is a safety issue.

- Cherry Hill, NJ, USA