10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
31,610 miles

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« Read the previous 20 complaints

problem #87

Jul 132019

Focus

  • 57,400 miles
Driving on the interstate and RPM's shot up to 5 and I had no power and when I stop and then try to take off the car jerks and theres no power, car also shuts off unexpectedly which is a major safety concern because car is on interstate daily. Check engine light also came on.

- Springdale, AR, USA

problem #86

May 172019

Focus

  • miles
Along with the myriad of Ford dps6 transmission problems, and repairs over the past 4 years, I alsoy had an event that could have caused a fatality directly related to the performance of the power train and engine. While attempting to make a light acceleration for a city green traffic signal for a left 90 degree turn the car unilaterally increased the speed and RPM's. the car was moving so fast I nearly hit a tree on the opposite side of the intersection at a high rate of speed. I had to repeatedly hit the gas peddle with my foot to stop the acceleration, while maintaining directional control of the vehicle. I am still waiting for Ford to contact me about the other fuel recall issue related to this vehicle so they can address this issue as well.

- Naples, FL, USA

problem #85

Jun 092019

Focus

  • 115,000 miles
My 2013 Ford Focus has an issue with a stuttering/shuddering type feeling. When I am stopped and then begin to try and accelerate is when the problem occurs. This has been very dangerous at times when I am entering traffic after being stopped. My car does not get to proper speed quickly enough.

- Albion, NY, USA

problem #84

Jan 092019

Focus

  • 70,000 miles
Stalling

- Fresno, CA, USA

problem #83

Jun 042018

Focus

  • 10,000 miles
The contact owns a 2013 Ford Focus. The contact purchased the vehicle in New Jersey from a used dealer. The contact was not informed that there was an extended warranty from May 10, 2013 or up to 60,000 miles that had expired. The contact stated that the engine stalled several times, there was a drastic reduction in speed, and the vehicle accelerated intermittently. On October 22, 2018, nets campaign number: (fuel system, gasoline) was issued. An independent mechanic stated that the vehicle was included in an extended warranty, but had not provided any specific guidelines to repair the vehicle. Stevens jersey city Ford (740 NJ-440, jersey city, NJ 07305, (201) 432-7272) and the manufacturer were made aware of the failure. The manufacturer stated that the vehicle was not included in any warranties. The approximate failure mileage was 10,000. VIN tool confirms parts not available.

- Deerpark, NY, USA

problem #82

Dec 052018

Focus

  • 118,000 miles
2013 Ford Focus, was bought new from dealership and has had clutch issues from beginning. The car stutters on acceleration, shifts hard, and occasionally there is a delay when the gas pedal is pressed. A recall was performed on this car and the clutch was replaced, but still had same issue. This car has been seen 8 times for this issue, and has never been resolved. The clutch that was replaced during the recall has failed the performance test, but the dealership will not replace due to expired warranty. Recently another recall was issued on this vehicle due to a stuck cannister purge valve. This causes the engine to stall and the fuel meter to read incorrectly. This caused me to run out of gas on the highway when my gas meter reported I still had half a tank of fuel. On 11/29/18, the dealership performed the recall and believing my fuel meter to now be accurate, I ran out of gas again at a quarter tank full. My check engine light is back on and it is again throwing a code for the purge valve. This car has several safety issues which Ford dealer has been unable and unwilling to remedy.

- Liberty, SC, USA

problem #81

Dec 312018

Focus

  • 35,000 miles
Car is driven in moderate raining conditions in va. Suddenly while maneuvering in a walmart parking lot a fault 'engine faul service car now' showed up on the dashboard screen. Didn't feel anything different at first and continued driving back home. About 2 miles later in the middle of route 28 the car lost acceleration and completely stalled in the middle of the highway. Was able to maneuver it on the shoulder before car completely stopped. Restarted engine but same error showed up and car only moved a meter before stalling again. Had it towed to Ford chantilly va. Dealer called a few days later and stated it's a 800usd repair on a electrical harness issue. It is the same electrical harness recall that Ford released but only for the Ford Focus St models and not SE. This is the 2nd time this year that I've brought the car back to the dealer for major performance issues. The first one is covered by the transmission PCM recall. For a 2013 model that is barely being used (car has only 35K mileage) this is unaccepatable. Btw car also has an issue on the driver side power window (doesn't go down) but I have not requested them to fix them yet.

- Herndon, VA, USA

problem #80

Feb 102016

Focus

  • miles
The contact owns a 2013 Ford Focus. While the vehicle was in motion, it shuttered extensively. The contact stated that the vehicle failed to accelerate and slowed down with a drastic reduction in speed numerous times without warning. Capital Ford (4900 capital blvd, raleigh, nc 27616, 919-878-4884, (877) 659-2496) stated that it may take a month and a week before the remedy and part would become available. The diagnosis was unavailable. The dealer advised the contact to either repair the vehicle or trade it in because they had limited technicians available. The dealer stated that they may service the vehicle with a warranty extension. The manufacturer issued 35 tsbs on the power train and 2 tsbs on the vehicle speed control. The vehicle was excluded from NHTSA campaign number: 13V523000 (power train), which affected the 2012 to 2016 models. The manufacturer was notified of the failure and indicated for the dealer to diagnose and repair the vehicle. The failure mileage was not available.

- Raleigh, NC, USA

problem #79

Jun 022018

Focus

  • 100,000 miles
Starting February 2018 the car was jerking and it had turned off on me while on the highway 3 times. I have changed oxygen sensors and purge valve (I have receipts) and it had initially helped. As of June 2, 2018, it is jerking and turning off again and throwing check engine code P0805 and P080A. The system from car notified me that the transmission was hot and needed to be turned off. From June 2, 2018 I have not driven the car.

- Homestead, FL, USA

problem #78

Aug 242014

Focus

  • 24,000 miles
The contact owns a 2013 Ford Focus. While driving 30 mph, the accelerator pedal was applied, but the vehicle failed to respond without warning. Additionally, the vehicle hesitated, jerked, and shook. The vehicle was taken to the local dealer (coconut point Ford, 22400 S tamiami trl, estero, fl 33928) where it was diagnosed that the transmission, clutch, and control module needed to be repaired. Additionally, a software reflash was needed. The vehicle was repaired, but the failure recurred. The manufacturer was notified and referred the contact back to the local dealer. The contact was informed of the buy back program. The failure mileage was approximately 24,000.

- Estero, FL, USA

problem #77

Oct 202015

Focus

  • 70,000 miles
The contact owns a 2013 Ford Focus. On several occasions, while driving at undisclosed speeds, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that the vehicle vibrated abnormally and the passenger side motor mount was replaced several months ago, but the failure recurred. The vehicle was taken to butch ostalet Ford Lincoln (9274 us 49, gulfport, ms 39503, (228) 863-5525) where it was diagnosed that the clutch was slipping. The vehicle was not repaired. The manufacturer stated that the warranty period had expired and no additional assistance would be provided. The approximate failure mileage was 70,000.

- Biloxi, MS, USA

problem #76

Dec 202017

Focus

  • 119,000 miles
The contact owns a 2013 Ford Focus. While driving various speeds, the transmission slipped gears and the vehicle accelerated. The service transmission warning indicator illuminated. The contact had to apply the brakes in order to reduce the speed of the vehicle. The vehicle was towed to the dealer tinpusher, llc (801 S state St unit 10 11, bunnell, fl 32110) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 119,000.

- Palm Coast, FL, USA

problem #75

Oct 222017

Focus

  • 69,000 miles
Car has already shut down while driving twice, a year and a half ago. I took it topatrick St. Ford, it shut down again in parking lot, had to push it into garage. They supposedly fixed a sensor recall. Did nothing to the unbelievable shaking and shuttering recall. 3 weeks ago when I left work, I noticed instrument panel was black, said no gas, 0 mph, and so forth. Blinkers wouldn't work on inside but the driver behind me could see me signaling from behind me. Pulled into convenient store, turned car off, went inside, came back and car wouldn't start at all. Had it towed to same berte wolfe Ford, they told me it was electrical wiring issues and it would be 380$, they called back next day and said 500$ more. I told him to stop and I would pay tho 380$ and have it looked at somewhere else but if I did and other place said it was Ford's accountability I would be back. Sales manager J.C. assured me he would reimburse me everything if that was the case. I took it to copleys in chas wv and jay russ hooked up his computer and said, looks like Ford owes you. They should of fixed the problem last time it was with them and he couldn't work on it because it was Ford parts and should been fixed free. I need my car fixed before someone gets injured. They have been aware of this and keep denying it. It's most complained car of that yr. Multiple fsa's and electrical recall along with shutter lawsuit. New cars on list include my year, 6 speed auto transmission and Michigan assembly plant. Just from me mentioning those things to J.C., he took my bill from 380$ to 240$. seemed fishy to me, that's why I wanted a second opinion and took it elsewhere and I found out pretty much what I expected. Car was 13000$ paid off and has been nothing but a shuttering possible deathtrap on wheels. I'm just fortunate it hasn't shutdown and lost steering going on a busy interstate.ref: Tsb16-0044

- South Charleston, WV, USA

problem #74

Feb 012017

Focus

  • 76,000 miles
The contact owns a 2013 Ford Focus. While driving unknown speeds, the transmission slipped and skipped without warning. The vehicle was taken to a local dealer (autonation Ford wolfchase, 7625 stage rd, memphis, tn 38133) where it was diagnosed that the digital sensor needed to be replaced. The vehicle was repaired, but the failure recurred. On September 30, 2017, while driving 25 mph, the transmission slipped gears and the vehicle accelerated and crashed into the median. The vehicle was towed to a tow yard. The occupant sustained cut and bruises to the arms, an ankle sprain, and back pain. Medical attention was received. The two air bags deployed on the driver's side. A police report was filed. The manufacturer was not notified. The failure mileage was 76,000.

- Memphis, TN, USA

problem #73

Sep 082017

Focus

  • 73,000 miles
I was driving home on the I- 5 san diego, ca and my car completely lost power. The check engine light started flashing. After I turned the car off for about five minutes, I drove it once again and it seemed to be normal and the check engine light was no longer flashing. Then, after a week it happened again, the car died on the highway.

- San Diego, CA, USA

problem #72

May 052017

Focus

  • miles
Car cannot accelerate or decelerate properly. The car has had three clutches and two transmission control modules, and still exhibits the same dangerous characteristics. It hesitates on take off, will accelerate in the wrong direction (go forward in reverse and vice versa). The rpms will randomly shoot up to 4 or 5K while driving, or you can loose speed without warning. I have had the power to the car fail while driving with no warning on a city street. It is especially bad on hills and at stop signs/lights. It shakes and shudders at low speeds. Has been to dealer almost a dozen times, all under "warranty" for a flawed transmission design.

- Andalusia, AL, USA

problem #71

May 052017

Focus

  • 59,780 miles
As I was waiting for light to turn green at a busy intersection my car stalls. It was acting as if I had put my car in park and accelerate the gas. On my dash board I notice the symbol as if my traction was on. I turned my car off and tries to restart it. It will not turn over. Not even making a sound. Mind you I am at a very busy intersection. This is so dangerous especially if this would have happened on the freeway.

- Suisun, CA, USA

problem #70

Jan 162017

Focus

  • 63,300 miles
The Ford Focus hatchback that I purchased from auffenberg dealer group, 1708 new car drive, O'fallon, Illinois on December 13, 2016 constantly jerks when I accelerate. The car does not accelerate properly, as if it is not getting enough gas. (strangely, I did not sense this while test driving the vehicle. During the test drive on December 13, 2016, I did mention to the sales person that I heard a sound coming from the car that sparked my concern but was told he heard nothing. There's something wrong with the reaction of the wheels on the car when acceleration is slowed. My greatest concern is the car acts as if it will stop in traffic. This can prove dangerous to me and other motorists. No one mentioned or discussed with me on December 13, 2016 these problems although I've since seen a paper lacking my signature concerning the same. The car indicate a danger while in motion to me and other motorists.

- Venice, IL, USA

problem #69

Oct 032016

Focus

  • miles
Side door latching (safety recall) still not repaired. I have been to the dealer for two times already since Oct 2016 but they only say that parts are not available.

- Lakewood, CA, USA

problem #68

Nov 042016

Focus 4-cyl

  • 54,600 miles
I was literally leaving the Ford dealership for "shut down isssues and shuddering issues" when they supposedly couldn't "verify the problem" I was driving home on a five lane highway and my car completely lost power in the middle of an intersection going 70mph and was stuck in the middle of the freeway until a tow truck came and towed my car back to the dealership where it is currently at right now. This is my 5th attempt for them to fix it.

- Columbus, OH, USA

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