On way to work, streets, check engine light came on again, took to Ford dealership. Called me back told me the fuel tank, purge valve, charcoal canister, fuel pump, and nozzle for fuel tank had to be replaced. Called warranty and they stated quite a few people had same issue with same make and model/year. Thankful had extended warranty, but a whole fuel system, this seems like a defect, not the norm.

- Garland, TX, USA

Car won't start after refueling.... takes several attempts to crank before barely firing up, random rough idle and rpms will drop and the car will stall for no reason. All problems with idle will come and go, it will run fine for a bit, then the idle problem will come back. The problem cranking the ca rafter putting gas in is every time I get gas.

- Fort Walton Beach, FL, USA

I was driving home going about 65 mpg in a straight line on the highway and the car lost propulsion, started decelerating. I pulled of to the side of the road as fast as possible and the car wouldn't change gears, and stalled (like what happens when you don't depress the clutch). This is the second time this happened, the first time they reprogrammed the tcm claiming that was the cause. This time they are claiming the fuel pump is the cause, though I am skeptical.

- Longwood, FL, USA

Check engine light came on with no other symptoms, dealer replaced purge valve. One year later check engine light came on again, but occasionally turned off and back on again (every few days) between appointments with dealer. Purge valve replaced again and check engine light came on as I was leaving dealer code 0420. Returned to dealer and problem was diagnosed finally as partially collapsed fuel tank (difficult to see unless car was on a lift.) dealer recommends replacing fuel tank, fuel pump, evap can and other associated parts. Besides the check engine light the only symptom is occasional lack of power when accelerating. The problem is that this symptom is somewhat similar to the "shudder" problem fixed by replacing the clutch assembly. So, having recently done that clutch assembly replacement this felt like a shadow of the former problem and I ignored the issue until I got the check engine lights. I contacted Ford directly to see if they would reimburse for the expensive repairs. They have not issued a recall and I am past the bumper to bumper warranty so they would not assist...they were very polite, but unwilling to pay. Additional note on the check engine light: The check engine light, when it came on, would usually stay on for a few days and then either late at night or early in the morning I would find that it was off. And it would stay off for a few days at a time as well. My assumption was that it was somehow related to the ambient temperature of my vehicle (which is black) because the light was more likely to be off when it was cool and dark or overcast. I am listing the date as June 2017 but the problem, at least as regards the purge valve, began a year earlier. But the intermittent check engine lights and second purge valve replacement and current fuel tank collapse began in June 2017

- Springfield, OR, USA

After purchasing the vehicle brand new in June 2013, the car would stall/jerk/grind when trying to take off after being stopped at a red light or stop sign, or just accelerating to increase speed. Had to take it in to the dealer to have the clutch repaired and even after this was performed, it still jerks, especially when the air conditioner is on. In January 2016, had to take it to the dealer to reprogram the PCM/tcm and perform clutch which was the 15B22 software update issued by Ford Motor Company. After 36,000 miles the horn stopped working. After 65,000 miles the check engine light turned on and after taking it to the dealer, was told it had a code P0456 which is a small evap leak present. Since it's not under warranty, I have to pay $119 just to diagnose the problem. Now I have a safety recall notice 16S30 which states it may be possible that my side door latch may break, which may make the door difficult to latch. All this on a vehicle that is under 100,000 miles and almost 4 years old.

- Wood Dale, IL, USA

Engine stops at driving speed, rendering the steering very difficult. The dealer mechanic said the fuel tank collapsed and this is a common problem with this car. Somehow this is not deemed by Ford a safety issue.

- Niceville, FL, USA

My check engine light came on as I was driving down the road and the car felt like it was stalling a bit and/or losing power. The very next day, I filled up my car w/ 11 or 12 gallons of gas then my engine immediately had trouble starting. I knew my battery needed to be replaced as I have owned the car for 3+ years and have yet to replace the battery. It took 4 tries for my engine to start then I drove to an auto parts store that was conveniently across the street and they performed a battery test. It was confirmed that my battery was low. The store employee also did an engine light diagnostic and the code P-1450 appeared, a purge valve malfunction. I didn't have time to replace my battery at the moment as I had class to attend to. After class, I drove to my local Ford dealership, riata Ford in manor, tx, and informed them of my check engine light being on. The service adviser plugged in the computer code reader and read the same P-1450 code and decided to "clear it". he asked me if I had recently filled up the car w/ gas and I said yes, just a few hours ago. He told me the code has been 'cleared" and to come back if the check engine light comes back on. I then went to an auto parts store and purchased and installed a brand new battery. The car still didn't seem to drive at its 100% capability and sometimes almost stalling out. A day or two later, the check engine light comes back on again and I return to riata Ford. They perform a full diagnostic and inform me that the purge valve is not working properly, causing my fuel tank to collapse w/ fuel pump damage. I was quoted a $2,000 repair cost. I know that Ford has issued a recall on the same exact part for their Fusion models as well as Mercury Milan. There is also a Florida class act lawsuit in progress for the same exact car problem. Please advise what options I may have. Thank you in advance for your time.

- Elgin, TX, USA

The vehicle's clutch has been replaced twice it stutters/hesitates, makes grinding noises, etc. And still does since second repair, radio made popping, static skrecking sounds that got worse over time to the point of happening all the time and made radio useless, purge valve failed and could have destroyed gas tank and fuel pump if not dealt with which thankfully I did. These are all known issues with this vehicle thousands of similar complaints online.

- Medford, NY, USA

I took my car to the Ford dealership due to check engine light being on. They replaced my clutch under the warranty but said there was a problem with the purge valve which is causing the car to stall and have a rough idle. Ford is stating this is not covered under warranty. After doing research it appears there is a known issue with this part. There was a recall on this part in 2015 and appears there was or is a class action lawsuit for this problem. Yesterday my wife was driving on the highway and the car stalled and shut down. The power steering and brakes and gas pedals would not work. Then the car would not start back up. I feel this should be covered under the warranty since this appears to be a known issue as well as a recall was done for the same thing 2 years ago. Ford doesnt seem to be willing to help other then charge me $2,000 to fix their problem.

- Oklahoma City, OK, USA

About 1 am this morning I left work and started down the highway with the gas gauge reading 44 miles to empty. Since it was rather late I decided to go home and just get gas in the morning but about halfway home it it dropped all the way from 44 down to 17 and then about a mile later ran out of gas. This was an issue but not the one I'm overly concerned about right now. I placed on my hazards and tried to flag down some help to get to the gas station I had to leave the car parked in a curve and though I was off the road it wasn't by much so I left the hazards on. When I came back roughly an hour and a half later the battery was completely dead. I got gas into the car and got the battery jumped and then started the vehicle with one major issue the instrument panel had gone completely dark so there was no way of telling how fast I was going nor could I see how much fuel was in the tank or engine temperature. The other issue was the turn signals also stopped working. Today I checked all the fuses and when I pulled out the one for the instrument panel it was absolutely fine but when I put it back in everything came back to life like there wasn't a problem about an hour and a half later in heavy traffic it all went dark again so I was unable to use my turn signal or tell how fast I was going. Once again I just pulled out the same fuse and push it back in and everything was fine. This just seems like it could be a real dangerous issue and as I read online this car seems to have a plethora of them also the issue with not getting an accurate reading of how much gas is in your tank is also a problem. The gentleman from the store who helped me put gas in the car and jump it said he has the exact same model for his wife and that he was told when she ran out of gas it was because the plastic tank melted and change shapes allowing inaccurate reading of the amount of fuel left

- Chesterfield, VA, USA

Check engine light came on, took veh to Ford dealer, found canister purge valve failed, installed bv6Z 9D2890 B, fuel asy, cost $250

- Nevada, IA, USA

While driving I came to a stop sign and as I started to let out the clutch and moving roughly 10 mph my car engine completely shut off and power steering was lost. Interior lights were still functional but when I went to start up the car again it would not turn over. This is a manual transmission but nothing was working to get it started again. This to me is unacceptable flaw in the system that put me at risk of causing an accident. Being stuck in the middle of an intersection and without power to the engine. I am fortunate enough that I was on side streets and not on a highway as this issue could have caused a serious accident. I took it to a garage to get it fixed and they told me that my model was not under recall. Doing some research found Ford recall 14S17-S1 for the Ford Focus St same year (2013) as mine with the exact problem my car had. The garage that I am receiving the repairs at told me they found 5 wires that were severed and was part of the problem. I have yet to get the full diagnostics from the garage but will be adding the document to the report once this has been resolved and all issues are made aware.

- Northborough, MA, USA

Filling up with gas the gas pump turns off after about every 1/2 gallon. Something to do with the venting of the gas tank.

- Cripple Creek, CO, USA

At approximately 2:30 am this morning 12/31/16, our Ford Focus burst into flames while stationary in a parking lot. Thank god we and our 11 month old were not in the car at the time. We have had this car into the shop at least twice for transmission problems then our entire multi information screen including radio quit working, they refused to fix because we were out of warranty. We have barely had this car for one year and have had nothing but problems. Now we have no car because it is totaled from the fire. The police based on initial investigation said it was an electrical fire. I have seen another 2013 Ford Focus catch fire in australia and other places. I would like this to be investigated so this does not happen to other people.

- Chehalis, WA, USA

While driving approximately 35mph on a city street my vehicle stalled resulting in lose of control. The fuel vapor separator malfunctioned allowing fuel into the fuel vapor canister. Also I can not put more than 2 gallons of fuel into the vehicle or it will not start. It also stalls when coming to a stop. Vehicle had 48K miles at the time. Vehicle has not been fixed.

- Richmond, VA, USA

About one year after we bought this car, I ran out of gas on a city street, about one mile from a gas station and the dash still showed 8 miles until empty. I was stranded on the side of the road and had to call for roadside assistance. After that I was careful to try not to let it get that low again. Recently, however, driving down the interstate, I was getting low on gas and about to get off at the next exit in 2 miles when I suddenly ran out of gas. This time, the dash showed 17 miles until empty. I was stranded on the side of the interstate with lots of traffic, construction, and 90 degree whether. I waited there in the heat for about an hour and 20 minutes for roadside assistance. About 2 months later when I took my car in for its 3rd recall (a software issue) I asked if the fuel issue was related to the software, and I was told that the fuel purge was a "common" problem with this vehicle but not considered a recall. I was also told that I would have to get it repaired or it would continue to get worse. I feel like being stranded on the side of the road is a safety issue. I also feel like I should not have to pay for this since it is a problem with the way the fuel system was built.

- Flowery Branch, GA, USA

The contact owns a 2013 Ford Focus. While driving approximately 70 mph, the vehicle vibrated violently and stalled without warning. The contact coasted the vehicle to the side of the road and was able to resume driving. The vehicle was taken to the dealer where it was diagnosed that the vapor management valve, charcoal canister, fuel pump, and fuel tank failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 70,000.

- Houston, TX, USA

The contact owns a 2013 Ford Focus. While driving at any speed, the vehicle shut off and the check engine warning indicator illuminated. The vehicle was restarted and driven to the dealer where it was diagnosed that the purge valve was stuck, which caused too much vacuum to the fuel tank. The fuel tank, fuel pump, and purge valve needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 4,200.

- Mckinney, TX, USA

Inaccurate distance to empty & inaccurate fuel gauge indicator. When I put gas in the car it won't start up at first, I have to recrank and reve up the engine. When I make turns or idle for too long, the battery light blinks and the car shudders, the battery is new. Also multiple diagnostic trouble codes (dtc) with illumination of check engine light.

- Jacksonville, FL, USA

My 16 year old son was driving home from work when his car just stopped in the middle of the road. He pulled off to the side of the road and waited in his hot car till we could get there because he was unsure of the safety of the area. A friend of his dads towed it to the local Ford dealership. They immediately knew what was wrong with it. They said the purge valve was stuck and caused a vacuum affect on the fuel tank causing it to cave in and the fuel pump to break. They wanted $1400 to replace the fuel pump and fix the tank. After calling Ford Motor Company 2 times. The first time, they completely reported the incorrect information to the service manager saying it was a door handle recall issue. Not true at all. The second time the were going to offer financial assistance. So we went from having to pay $1400 to $900 to now I had to pay $777. I explained to them how I should not have to pay for a manufacturer defect and this could have caused harm to my child. It can also cause harm to others that own this same kind of vehicle if it is not corrected. I asked them if it was going to take someone getting killed before they decide to correct the problem. So they put a band aide on my son's car and sent us away. I'm very unhappy with the way this matter has been resolved. I want my money back and I want this problem to be fixed so others do not experience the unsafe conditions that my son has been placed in. Please help get this recalled.

- Crestview, FL, USA