10.0
really awful- Crashes / Fires:
- 18 / 0
- Injuries / Deaths:
- 16 / 1
- Average Mileage:
- 55,208 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Ford Focus. The contact stated that while driving at 60 mph, a deer jumped in front of the vehicle, which caused the contact to crash. The contact stated that the steering wheel air bag failed to deploy. A police report was filed. The driver sustained injuries to the hips and both shins but did not require medical attention. The vehicle was repaired but the repair specifics were unknown. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
- Deer Creek , MN, USA
The Focus was stopped at the scene of another accident when it was rear ended at highway speed (55 mph approximately) by a driver who did not see it stopped. The car was pushed into the rear end of the car stopped in front of it. The rear hatch of the car was pushed in past the rear axle and the front end sustained heavy damage. The car was a total loss yet none of the air bags, front or side deployed. I sustained a head injury from hitting the steering wheel and the drivers seat broke when I was thrown backwards after hitting the car in front of me. Updated 11/24/2014
- Onsted, MI, USA
The contact owns a 2013 Ford Focus. The contact stated while driving 5 mph, another vehicle crashed into the contact's front driver side. The contact suffered from whiplash. The air bags failed to deploy upon impact. A police report was filed of the incident. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 57,000.
- Lake Panasosskee, FL, USA
I was going to pick up my wife from work as usual. I am a very safe driver especially around corners. I was not driving more that15 mph when the car accelerated by itself. To avoid hitting a parked car I had to turn the steering wheel to the right. I went up on the driveway area. I hit a concrete wall portion or a driveway. Totaled the entire front right. Axle is broken. Air bag never deployed. Several months back they had to put in a brand new transmission. The car is just now 1 year old. It could not go up hills, park up hills. Transmission would turn off. Now it accelerated on it's own. My wife told me from the beginning this car is a lemon. I liked it so did not want to believe it! now I have to. I am still stiff all over. I have reported this to Ford auto body and my dealer. I hope they will be honest about all this. I do not feel I should be marked badly by my insurance or have my premium go up when this is not my fault. I hope Ford will at least help me out with a new replacement car for this lemon they sold me! now they will put through a claim on my insurance to repair the damage done to the wall. I hope my insurance premium will not go up. I should not have to held responsible for this when Ford has known about this problem for years and has many complaints. This I was not even aware of!
- Sherman Oaks, CA, USA
- Fort Worth, TX, USA