- Steering rack and pinion failed while driving and is currently being repaired at dealership - Safety was out at risk due to the malfunctioning occurring while car was being driven. Steering became extremely difficult and felt as if wheel was locking-up. - Car was taken to dealership twice regarding the malfunction. First resolution was updating the power steering control module software. Steering was fixed for one week before the issue re-appeared while driving. During second visit at the dealership, it was determined that the steering rack and pinion will need replacing. - There was no warning messages or symptoms prior to the malfunctioning occurring.

- Brooklyn, NY, USA

On September 25, 2021 around 11:30pm, I was driving and the steering wheel happened to lock out of nowhere and I-??m not able to turn correctly. It was a very dangerous situation and I couldn-??t turn and the car was going straight. I was very close to get into a car accident. I bought car without any issues and I-??ve been taking good care of it and out of nowhere the steering wheel locked on me and gave me a signal saying -??steering loss stop safely-?? i went to advanced parts to have it tested on a Sunday and they said I needed to replace my catalyst system efficiency which I was aware of that needed to replaced but nothing else showed besides the code they gave me P0420. The vehicle hasn-??t been Inspected or component by a insurance company or others.

- Clawson, MI, USA

The contact owns a 2013 Ford Focus. The contact stated while reversing out of the garage, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The vehicle was towed to an independent mechanic who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 64,000. Vin was not available. Consumer stated mechanic has custody of the old rack and pinion needs to evaluate it.

- Grafton,, OH, USA

Steering felt a little sticky. Last night I lost all power steering and an alert came up that said 'steering fault service now' and this morning I started it and it said 'steering loss park safely' and the steering wheel doesn't move at all. Almost went off the road when I lost power steering last night

- West Pawlet, VT, USA

I was driving on the street when my steering got really hard and made it difficult to steer the vehicle almost causing me to crash into a pole. Unable to steer safely.

- Grand Prairie, TX, USA

Steering assist on vehicle intermittently goes out. This has only happened to me when starting the vehicle cold. Dash read "steering assist fault. Service required." This has happened several times in the past. Ford has claimed it is software related. I've taken it to the dealership on more than one occasion. I am worried that this will happen when I am driving. I am afraid of being stuck out somewhere without being able to steer. I have read reports of this happening to motorists. This is a common issue that is well known to the online community. Ford has had steering assist recalls on other vehicles in the past. This is an issue which should be addressed.

- Durham, NC, USA

When I first start my car. The steering fault message comes on and I can't turn the steering wheel. I have to turn the car off then back on. Then it works.I'm afraid that it may lock while driving.

- Riverside, CA, USA

While driving in reverse to park the car in my garage, the steering wheel suddenly became nearly impossible to steer. There is an error message on the console that says 'steering assist fault service required'. I checked it the following day, and the problem persists.

- Honolulu, HI, USA

I have seen many videos on you tube on what could of been wrong and they all had the same problem which was the steering rack and pinion very expensive and unsafe fix my child was in the car while we was driving when mine broke only 28 days after I bought the car not very happy

- Cincinnati, OH, USA

When I go around curves it's jerky and hard to get to turn. Could be dangerous and I've seen a lot of complaints about it.

- Lake Station, IN, USA

The steering locks up while driving and is very hard to turn. There is no light or code. It's very unsafe especially on the highway. If there is an accident Ford will be hearing from our lawyers. This should've have been recalled along with the other models and years that had the same electric power steering problems.

- Lakestation, IN, USA

I was driving on a highway using my cruise control and the motor revved up really high as if it was in neutral. I took it off cruise control and the transmission wasn't going into to any gear. I had to start off in low gear and when I got to 15-20mph put in drive the transmission jerks so hard it felt like someone had hit us from behind ive been reading up on this and I feel the whole transmission needs to be recalled. Also the power steering has showed 2 times theres something failing on it turning around in a parling lot and all the sudden ima not able to turn almost hit 2 people. It was horrible.

- Chattanooga, TN, USA

My power steering wont work at all. I just barely got the car and had it for 3 weeks and this happened. I was literally driving when this happened and now Ford wants to charge me $2200 that I cannot afford right now.

- Salt Lake City, UT, USA

Car in motion in a street and suddenly stopped and my wife couldn't turn the wheel. Until she managed somehow to park it. (power steering problem). Speed problem when accelerating, car slowed down in highway suddenly while other cars behind me. It did it 5 times in different days. (transmission problem). Now car is parked since 3 months in parking lot. Since 2016 I reported 5 times to Ford dealers the dual clutch transmission problem. I filed online report. I reported in 2019 power steering problem they didn't fix it. I fixed it. Now I can not drive my 2013 Focus for safety precautions due to transmission problem since 3 months. They refuse to admit recall and fix the problem. I am paying a lease for not be able to drive my car.

- Miami Gardens, FL, USA

Power assist fault failed. It has been recalled on all other Ford models except 2013 Ford Focus. I started my car and power assist fault appeared needing service. I could not move my steering wheel. Luckily the car was parked as this is very dangerous if I were driving. Since other Ford models were recalled why not the make and model of my vehicle? it is extremely expensive to fix.

- New Milford, NJ, USA

I was driving inside town when I began to feel the steering getting stiff. I stopped to get gas to only find out that the steering got much stiffer and was making squeaky sound. After that it was very tough to drive back home. After reaching and stopping the car the steering wheel has completely gone stiff. There are no warning lights or anything.

- Champaign, IL, USA

Steering fault alert came on while driving in community to pick up mail I.e approximately 15mph. Went to Ford dealership via the highway and the same thing happened almost causing a pile up!! that's at 60mph! diagnostic done showed the entire steering unit, gear, computer unit needs to be replaced. Not covered under recall or warranty per Ford company representative and local Ford dealership. Cost $2146.50 out of pocket! not a wear and tear isssue but rather a manufacturer defect. So why isn't Ford recalling or extending warranty?! they need to. It is very unsafe and a common find in these cars.

- Richmond, TX, USA

The contact owns a 2013 Ford Focus. The contact stated that after his daughter started the vehicle, it was discovered that the electric power steering assist failed and the steering wheel was difficult to turn in either direction. The message electric power steering assist message was displayed on the instrument panel. The cause of the failure was not determined. The local dealer max motors Ford located at 2502 cantrell rd, harrisonville, mo 64701, was notified of the failure. The manufacture was not made aware of the failure. The failure mileage was 80,000.

- Peculiar, MO, USA

I started the car and the steering assist fault alert came up and the steering wheel was locked in place. I turned the car off and back on and there was no longer an issue. The car also jerks when accelerating quickly. This has been an ongoing issue that the dealership claims to have repaired.

- Seaford, VA, USA

The steering assist keeps failing on this car that I bough for my 16 year old daughter making it next to impossible to steer while driving. This is a major safety issue. Luckily the one time it happened while she was driving it was on a straight road. It has happened several times on start up. For has recalled this same steering issues on other models with the exact same electronic steering with the exact same problems. But not the Ford Focus! someone is going to be seriously injured from this if there is no recall. Many people can't afford 2K to fix it themselves. Shame on you Ford!

- Ellsworth, WI, USA