10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 26,829 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Focus. The contact received NHTSA campaign number: 16V643000 (latches/locks/linkages) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. VIN tool confirms parts not available.
- Avon, IN, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign numbers: 16V643000 and 16V698000 (latches/locks/linkages). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/14/17
- Colton, CA, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches, locks, linkages); however, the remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Niagara Falls, NY, USA
The contact owns a 2014 Ford Focus. While attempting to enter the vehicle, the doors failed to unlock manually and with the key fob. The manual key only opened the driver door and not the passenger doors. The vehicle was taken to the dealer where it was diagnosed that the latches and locked needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 38,248.
- Detroit, MI, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sun Lakes, AZ, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Long Beach, NY, USA
The contact owns a 2014 Ford Focus. The contact stated that while in park, the door ajar warning light illuminated. In addition, the contact noticed that the rear driver's side door failed to close. The contact had to fasten the door with a twine to keep it closed. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired under NHTSA campaign number: 16V643000 (latches/locks/linkages). However, the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 39,261.
- Socorro, TX, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Yuba City, CA, USA
The contact owns a 2014 Ford Focus. While driving various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and shuttered without warning. The vehicle was taken to a dealer where it was diagnosed that the internal clutch failed and needed to be replaced. The vehicle was repaired. While driving at an unknown speed, the rear hatch open warning indicator illuminated. In addition, the doors began to lock and unlock independently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 24,172. VIN tool confirms parts not available.
- Hamilton, OH, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Taylor, MI, USA
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Gloucester, NJ, USA
The contact owns a 2014 Ford Focus. While attempting to exit the vehicle, the front driver side door would not unlock from the inside. The contact also indicated that the front passenger side door experienced the same failure. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 7,000.
- Huntingdon, PA, USA
The contact owns a 2014 Ford Focus. While driving 25 mph, the driver side door opened and would not close. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 15V246000 (latches/locks/linkages); however, the VIN was not included. The failure mileage was 36,500.
- Fresno, CA, USA
- Mooresille, NC, USA