There is a recall on this car for TCM transmission module. This part is available through non-dealer car repair shops, however, Ford has been unable or unwilling to provide this part for recall for over 1 year, saying that it is back ordered with no date of arrival estimated. I received my recall letter in August of 2023. I was in dealer and had this part tested on September 18th, confirming the recall applied to it. The dealer had my car for one month before returning it to me still broken. Today they still have no estimate on when they will fix this. This issue causes my car to lose power and shudder and the engine light comes on when starting off from being stopped, or sometimes just suddenly act like it has gone into neutral on the freeway. Ford apparently only has to replace this on vehicles with less than 150,000 miles that are under 10 years of age. My car is a 2014, so in one month it will be 10 years old, and only a few months after that it will reach 150,000 miles. It seems like Ford is trying to wait out this recall so they do not have to pay for the repair. It is unreasonable that there are obviously suppliers for this part but Ford is not willing to contract with them and make the repair, meanwhile those of us who spent tens of thousands of dollars on Ford vehicles have to take our lives in our hands every day just to drive the garbage they wont fix. Please make Ford do more to help those affected by this recall and please don't allow corporations to time out their responsibility to fix the low quality garbage they produce. I have received no indication that Ford will ever fix my car. Ford Motor Company said they have a loner program that goes through the dealer, but the dealer says they know nothing about any such program. It's a lot of games being played and very few cars being fixed. Thank you.

- Ypsilanti, MI, USA

My 2014 Ford focus SE hatchback is having bad transmission codes throwing at me. Automatic transmission electrical system codes and transmission stuck in clutch A. I have 123,000 miles on it. I'm afraid to drive it as it being a electrical problem and I have my teenage son in the car with me. I'm afraid of a fire. Ford wants hundreds of dollars just to diagnose what 3 other mechanics have already diagnosed it. I have a picture of the codes. Ford knows about this problem but wants hundreds of dollars to tell me what I already know and then thousands of dollars to fix it.

- St Paul , MN, USA

Transmission programming recall, clutch recall, fuel cap recall and many more recalls were not performed at ford dealership! Had to pay out of pocket at dealer for -??labor-?? task was never performed at dealer for all recalls!

- S El Monte, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. An unknown warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 135,610.

- Diamond Bar, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and jerked before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle stalled and failed to immediately restart. After restarting the vehicle, the vehicle briefly failed to indicate that the power was available to the vehicle before finally displaying electronic information. The vehicle was towed to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

- Charlotte, NC, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle briefly jerked and shuddered, and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure became a regular occurrence. The contact also stated that while driving at night, she became aware that the headlamps provided inadequate illumination, severely compromising nighttime visibility. After a visual inspection of the headlamps, the contact became aware that the housing had deteriorated significantly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission but diagnosis for the failure with the headlamps. The contact was informed that the headlamps needed to be replaced. Additionally, the transmission was replaced however, the failure recurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 46,000.

- Encinitas, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal sound coming from the rear passenger's side wheel. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tire but provided no diagnosis for the warning lamp. The vehicle was taken to another dealer, who diagnosed failures with the rear passenger-??s side wheel bearing and clutch. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.

- Brandy Station, VA, USA

The contact owns a 2014 Ford Focus. The contact received notification of Customer Satisfaction Program: 14M02, prompting her to schedule the vehicle for service with the dealer. The vehicle was taken to the dealer, who informed the contact that the service could not be completed, due to a general failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

- West Palm Beach, FL, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle occasionally failed to reverse. The contact stated that the vehicle had to travel for five to ten minutes before it would accelerate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent who checked the transmission, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not covered under warranty and was not repaired. The manufacturer was contacted and informed the contact that the warranty had expired. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 100,000.

- Detroit, MI, USA

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle began to lose forward momentum. The contact depressed the accelerator pedal and the vehicle revved; however, the vehicle did not respond as needed and stalled. The contact pulled over and attempted to restart the vehicle however, the vehicle failed to restart. The check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced; however, the dealer stated that the vehicle was no longer under warranty for the Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

- Rancho Cucamonga, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that while the vehicle was parked, the contact attempted to reverse however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission and that the Shift Motor-B stop was fractured inside the case. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

- Phoenix, AZ, USA

The contact owns a 2014 Ford Focus. The contact stated that while parked, the contact tried to reverse the vehicle and noticed that it wouldn't move when the pedal was depressed had became. The check engine warning light was illuminated. The vehicle was towed back to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission and the shift motor b stop is broken off inside of the case. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

- Phoenix, AZ, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start and was jumpstarted. The contact stated that the failure recurred several times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The contact stated while attempting to reverse at 2 MPH, the vehicle failed to respond. The contact parked the vehicle. A mobile mechanic could not determine the cause of the failure. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to the transmission. The vehicle was then towed to a certified transmission specialist, who referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where it was determined that the PCM needed to be replaced; however, the dealer did not replace the PCM although the replacement was covered under warranty. Additionally, the contact stated that the dealer had previously replaced the transmission in 2017. The vehicle was later taken to the second dealer, Metro Ford, Inc. (2860 S Noland Rd, Independence, MO 64055), where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the cost of the repair. The manufacturer also referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 28,000.

- Grandview, MO, USA

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the engine revved significantly, and the vehicle experienced hard shifts. The contact stated that the vehicle shifted from 1st gear to 3rd gear, and from 3rd gear to 5th gear. The contact depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The power train warning light and the message "Transmission Overheating - Puller Over As Soon As Possible When Safe" was displayed. The vehicle was taken to the dealer, where the transmission actuator motor B was replaced; however, the failure recurred within an hour of driving the vehicle. Additionally, the vehicle was shuddering. The contact pulled into a parking lot, turned off and restarted the vehicle several times. The contact then drove to the residence. Upon restarting the vehicle, the power train warning light illuminated. The vehicle was not repaired. The contact related the failure to an unknown TCM recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112,000.

- Crestview, FL, USA

The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle failed to shift into the intended gear and the vehicle started to shudder. The vehicle was taken to an auto repair shop where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and that the warranty had expired. The failure mileage was approximately 140,000.

- Minooka, IL, USA

The car continues to stall and buckle while driving. Doug Henry og Tarboro NC Diagnose came up with replacing clutch and transmission with a cost of of $10237.57 dollars. This car is a safety hazard.

- Rocky Mount, NC, USA

Car jerking and started to not move forward when step on gas pedal then had to pull over and stop car. Was on local road. Brought car to dealer and they found it was due to TCM mail notice saying this car year / model needs replacement, but they have ordered parts 6 months ago and none has been received nor do they know when they will receive. This would be covered by Ford. Dealer also said Clutch needs to be fixed, around $5,000, which dealer will not pay, we will need to pay. Dealer did not provide paperwork. My car is only 9 years old, 30,000 miles, and Dealer warned us not to drive car till the 2 problems are fixed because they are unsure when car is going to suddenly be volatile and cause major unknown problems

- West Roxbury, MA, USA

The contact owns a 2014 Ford Focus. The contact stated that when attempting to accelerate from being idle the vehicle would jerk and or began lagging. When driving at various speeds and attempting to increase in speed the RPMs would begin revving up as if the vehicle would accelerate, however, it would fail to increase in speed. There were no warning lights illuminated. The contact took the vehicle to the who diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was repaired however the failure persisted. The vehicle was returned to the dealer who diagnosed that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.

- Newark, DE, USA

We bought this used vehicle from Toyota of Peoria Dealership in April 2023. Was in the middle of traffic when my vehicle stop almost getting into a accident.Due to a clutch recall that we were not informed of. When we got it into a Ford dealership they told us that we would have to pay for theses recalls that ended going bad in the vehicle. Told us that recall only last for 5 years or 100 thousand mile it would of been covered. Being a big dealership in our area they should of checked all recalls as well looking over everything before selling a car. These recalls should go longer then 5 years.

- Chillicothe, IL, USA

Transmission dual clutch failed causing transmission to fault in the middle of highway driving

- Indianapolis, IN, USA