The contact owns a 2014 Ford Focus. The contact stated that the transmission shuddered and hesitated to move forward. The contact stated that the transmission warning indicator illuminated prior to the failure. The contact took the vehicle to selinsgrove Ford (10 N susquehanna trail, selinsgrove, pa 17870, (570) 374-8131) where the vehicle was initially repaired under warranty; however, the failure continued. The vehicle was taken back to the dealer and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Mcclure, PA, USA

When making a left engine would hesitate for 3-4 seconds and not allow transmission to engage.

- Danville, IL, USA

I was driving my car home on the freeway November 19, 2019. Going about 65 mph and it started shifting weird. I made it home hooked it up to the computer got the codes and it was all related to the transmission control module. The transmission control module was recalled on my car last year and the dealer fixed it. I took it back to the dealer they had it for about a week, called and told me they replace the transmission control module again however there was more damage. Its transmission problems it needs a new clutch assembly, slave cylinder and 2 clutch release levers. They told me this was my fault and it would cost me about $2000. I take very good care of my car I didn't have any problems prior to this. I can't afford the $2000 right now and I'm still making payments on my car every month. Dealership has all the info on their file.

- Victorville, CA, USA

Typical Ford Focus transmission clutch failure. Shuddering, jerking, etc., in initial acceleration. Purchased vehicle used on 9/2/17. Took it in to dealer for transmission issue on 9/12/17. Dealer replaced clutch, according to the invoice, under warranty. Vehicle started having same issue, though very slight compared to first time, around 10/19. Went to dealer mid-November 2019. Was given appointment for 12/3/19 for dealer to check transmission. Picked up vehicle on 12/4/19. Invoice states they replaced "seal asy.-oil 8138", "fluid-transm 5017", "clutch asy. 048090", "brake cleaner 21401". they also performed the recall repair - "18S32 fuel tank deformation recall", and, "18S32-a check for available PCM software update, no available software update, no parts replaced." The transmission is an ongoing issue with these vehicles. Wanted to send this to NHTSA so there is a record of another one. Will update in future should tranny fail again. Still awaiting a formal recall on these things as it has been a known issue since the tranny was designed!

- Indianapolis, IN, USA

We bought a 2014 Ford Focus new in 01/2015. From day 1 the transmission gave us trouble, it would hesitate and shutter while accelerating causing many close calls of getting hit while in heavy traffic. On one occasion it pop into neutral for a couple seconds before moving. We are afraid to drive this car but don't want to be responsible for someone else's death if we sell it. We gave up on the dealership where we brought it in numerous times trying to get repaired and they would tell us there was nothing wrong with it.

- Menasha, WI, USA

I began having problems with the check engine light coming on. Before I could get it diagnosed I was on the road going about 35 miles per hour when I completely lost power. It felt as if the transmission had just switch to neutral and I was giving gas but going nowhere. I was able to pull off to the side of the road put the car in park and turn it off. When I turned it back on I was able to put the car in drive and carry on. A few days later I was on the highway going almost 70 miles per hour when I suddenly completely lost power again. I was able to pull off the side of the highway but it was fairly terrifying to be in the middle of traffic and all of a sudden not have power. It could have been disastrous. I finally got the car restarted and turned around and went back home. During this time I received a letter about a warranty extension all the transmission control module. I made an appointment with my local Ford dealer and they changed the module. I drove it to work after a few days and had the same issue again. I was told it must be a ba D module so they put in a new 1. now have issues with the check engine light coming on that can't be resolved. That is how the transmission issues started originally. I don't trust to take this car on a trip. It only has about 68000 miles on it but I have lost faith in it. What if my daughter or my wife were driving it and this happened. I can't imagine.

- Clemmons, NC, USA

Had to have 4 or 5 different transmission services done under warranty to resolve harsh shifting, erratic shifting, bucking etc. Inluding total clutch rebuilds, software flashes, and total tcm replacement and the issue is still not resolved.

- Cuyahoga Falls, OH, USA

The vehicle shutters when shifting gears at low speed. Occasionally the transmission will hesitate when taken out of park into drive. The transmission over heated within the first year of purchased and towed to dealership.

- Santee, CA, USA

Vehicle alert "stop safely now" came on and vehicle depowered while in motion, driving straight on approximately 8/28/2019. Problem repeated multiple times when vehicle was subsequently stopped same day. Similar to problems explained in NHTSA campaign number: 13V-523. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition. Problem repeated itself each time a start was attempted 11/25-12/3/19, while car was parked.

- Bellevue, WA, USA

Took Ford Focus to an estimator at the Ford dealership taylor Ford and reported a major transmission issue. They stated its a fee in advance and it is only looking into one issue called module only the rest would be on us including fee to have this issue/ recall looked at. Now we have no trans and have been told this is a real and yet concealed issue by Ford and all their employees ? what the heck, we were almost killed on thanksgiving and vehicle we were riding in would not shift.

- Romulus, MI, USA

Transmission slips from 1st gear to 2nd creating a dangerous jerky acceleration. It has almost got me rear ended. In traffic I was accelerating and it wouldn't short into second correctly. When it did it sent me jerking forward when traffic was stopping forcing me to hit the brakes hard and created a chain reaction which the car behind me nearly hit me. I was sent a notice stating it's a known issue and Ford would fix it at no cost. When I bring it in they are refusing to fix it because of its branded title. The NHTSA needs to make this a mandatory safety recall so Ford will be forced to fix this known issue so they can stop weaseling their way out of repairs that endanger customers safety.

- Phoenix, AZ, USA

The car slipped to neutral without any warning while driving 65 mph. I was lucky that no one was behind me or I would have got rear ended and get killed or maybe the other driver would have been killed.

- Raleigh, NC, USA

Vehicle loses power to the point of almost stalling out, and then surges forward, spinning the back tires. This happened on a hill, and I was almost hit by the car behind me! the RPM's rev way up and the engine won't shift. The car shudders and jerks and won't get going upon take off. This happened several times at an intersection/stop light, and I am afraid I am going to be rear ended. The car will not get going when it's supposed to.

- Northfield Falls, VT, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle shuddered upon acceleration. The vehicle was taken to two different dealers, including jack demmer Ford (734-721-2600, located at 37300 Michigan ave, wayne, mi 48184) where the computer software was reprogrammed. The failure recurred and the vehicle was taken back to the same dealer where the clutch assembly was replaced. The dealer stated that a certain amount of shuddering was normal. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

- Canton, MI, USA

My 2014 Ford Focus SE hatchback has a dual clutch transmission that adds for a sporty feel and better gas mileage, the dct is dry clutch and the gaskets are teribble cuasing oil to get into parts where they shouldnt in the dct cuasing the transmission to stutter, lag, and be undriveable this is obviously a saftey issues that Ford knew. The vehicle was in motion on a back road.

- Colfax, NC, USA

This car is stalling stalling constantly. It just gets worse as time goes by. Once it gets going at a good speed its fine. Yet when U take off or pull out in traffic it stalls and is extremely dangerous. I've had it looked at by 2 mechanics and they say its a problem with those model cars and there are recalls on some.. I would like to know if its recalled on this car because I am very afraid of getting killed because of the stalling.. please help before this happens

- Huntington, WV, USA

The car started excessively jerking while driving at 45 mph. The car selected the wrong gear and could have killed someone. This car is dangerous to drive. The car had new clutches that are 7 months old. The car drove home but would not crank or start at all the next day. There was a red engine light on the dash. The tcm and the clutch pack has been replaced but the car is not fixed. It still rive the same way.

- Raleigh, NC, USA

The vehicle was purchased on August 11, 2019 from ourisman Chrysler Dodge Jeep Ram of bowie. A few days after, I started noticing issues with acceleration, deceleration, and fuel gauge issues with the vehicle. I went back to the dealership and I was told that fixing the fuel tank recall and transmission warranty extension on the vehicle will fix the issues. I took off a day from work and took to ourisman Ford & Lincoln in alexandria, Virginia. After several hours of waiting, I was told that I will have to drop it off another day because some part(s) will be ordered. About a week after, I dropped it off and it stayed for over 3 days. I was told that everything was okay. Perhaps, just about 1000 miles of driving in about 6 weeks after the repair, I almost had an accident due almost sudden stop on the highway on Friday, November 1, 2019. I was driving at about 60mph when the vehicle almost stopped with the alert 'transmission fault service now'. I managed to pull off the road, turned of the engine and turned it on after about 20 minutes and the alert came up again. I drove at no more 20mph with the hazard lights on to my home. I scheduled appointment with darcars Ford in lanham md to drop it off on Monday, November 4, 2019. I am complaining because I have owned this for less than 90 days but I have gone through a whole lot. Now it's becoming clear that the dealership knew, concealed and sold a severely useless vehicle that almost took my life. I am frustrated because the absence of a vehicle will obstruct my work, my son's school and all our medical appointments for the week. I sincerely need help...

- Springdale, MD, USA

My transmission stopped engaging as I was turning into my parking space at home after a 150-mile trip.I was in motion. The engine raced. I let off the gas pedal. I turned off the engine, thinking it might be a software glitch. When I tried to restart the engine, nothing happened. I had to push the car into the space with the transmission in neutral.

- Alexandria, VA, USA

When driving my 2014 Ford Focus, when stop at a light and began to start going the car stalls or or it starts to shake like if I was driving a manual transmission, why hasn't the recall they said they did fixed the problem!!! this happens on city streets and highway.

- Wyoming, MI, USA