10.0

really awful
Crashes / Fires:
22 / 3
Injuries / Deaths:
9 / 0
Average Mileage:
39,941 miles

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« Read the previous 20 complaints

problem #954

Sep 202019

Focus

  • 120,000 miles
From a dead stop car shudders, between gears will slip then pull. Not really accelerating. Clutch will slip, then jerk when it catches. This is prevalent in lower gears.

- San Jacinto, CA, USA

problem #953

Sep 202019

Focus

  • 80,000 miles
Just got another letter from Ford extending warrant on parts. At 80K transmission, from take off still pulls ans jerks, hesitates, and finally lunges, can't even pass on freeway. It's a safety hazard.

- Fresno, CA, USA

problem #952

Feb 172017

Focus

  • miles
Quite often my car shutters when I start to take off or go up an incline. The shifting seems to wind out longer than it should when I press the accelerator to speed up. I also experience a rollback when on a hill while stopped. The shuttering and these other issues have been happening since I bought the car at a Ford dealership in Feb, 2017.

- Corryton, TN, USA

problem #951

Aug 102019

Focus

  • 85,000 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle failed to shift into gear and the service engine warning indicator illuminated. The vehicle was taken to hagerstown Ford (1714 massey blvd, hagerstown, md 21740, (301) 733-3673) where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided case number: Cas 24237271. The failure mileage was 85,000.

- Clear Spring, MD, USA

problem #950

Sep 182019

Focus

  • 127,000 miles
Received a notice for a clutch repair, bringing in on Friday. Car still shudders at slow speeds, and jerks into gear. When backing up on incline driveway, car rolls back.

- Saugus, CA, USA

problem #949

Sep 152019

Focus

  • 79,680 miles
Vehicle shudder while accelerating from stop. 1st to 2nd gear. Preexisting condition from manufacturer

- Edinburg, TX, USA

problem #948

Sep 122019

Focus

  • 52,000 miles
I only drive once per week, still shuddering with lack of power. Car actually decelerates on incline, really have to get on gas.

- Arcata, CA, USA

problem #947

Sep 122019

Focus

  • 80,000 miles
Takata recall. My car was stationary when the check engine light came on. I was able to slowly get home once I got past two RPM's car drives fine. Before you get to two rpms, the car will stall, jerk, shake. Car died at intersection when I had to make complete stop, started shaking terrible bad was able to turn off the engine off and turn it back on barely making it through the intersection again once you go past two rpms speed is fine symptoms disappear. Going through another major intersection car almost stalled in the middle of the intersection almost causing a T-bone accident. This is a very dangerous car.

- Olathe, KS, USA

problem #946

Sep 042019

Focus

  • 81,116 miles
Takata recall. On the date of 9/4/19 while backing out of my driveway onto a main street, my car stalled as I shifted my gear into drive. The check engine light immediately turned on after. I then pressed the gas pedal after shifting into drive to move my car from impeding traffic but the car would not move. I proceeded to get out of the car and push the car to a safe area. After, I turned off and on my car hoping this would just be a minor electrical mistake but when I turned the engine back on, the car would take approximately 15 seconds (while pressing on the gas pedal) to jolt forward and proceed to drive in a jittery manner. While driving to my nearest mechanic, the car continued to stutter, while the gas pedal and acceleration did not correspond with each other. Upon arriving to my mechanic I was notified that I may still have warranty on my Ford vehicle. I was then told by Ford dealership that I had around 6 or 7 recalls on my vehicle, one being transmission. I was unaware of this nor did I receive any notification that most of these recalls were called on my vehicle. After talking with the Ford service assistant he stated they were unable to fix my transmission fully but only replace the parts that was recalled for the vehicle (transmission module). I was at risk of a very back car accident due to the Ford recalls and the lack of their ability to make their customers aware of these problems. I am very upset and would like to have my car's transmission fixed as soon as possible.

- Lakewood, OH, USA

problem #945

Sep 092019

Focus

  • 45,000 miles
Not only have I brought my car in 4 times for the transmission, now the suspension is starting to sag which is causing the tires to rub and wear out after a year. I have been told by the service department that this is irreparable.

- Ione, CA, USA

problem #944

Aug 232019

Focus

  • 108,000 miles
Car will show "stop safely now" warning and completely shut off all controls at highway speeds. That car does not allow you to move it out of the fast lane or any lane. There is no way to move the car to safety once the warning activates. Very dangerous situation.

- Morgan Hill, CA, USA

problem #943

Jun 122019

Focus

  • miles
Transmission slips and stopped working. Software has been updated/reloaded 4 times. Replaced control module. Fixed clutches

- Clementon, NJ, USA

problem #942

Mar 012019

Focus

  • 108,836 miles
The contact owns a 2014 Ford Focus. While driving 40 mph, the vehicle began to stall and shut off in the middle of the road. There were no warning indicators illuminated. The contact was able to drive 20 mph to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired on April 11, 2019, but the failure continued. The contact also experienced a failure when trying to use the reverse gear. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 108,836.

- Seffner, FL, USA

problem #941

Sep 102019

Focus

  • miles
I was told upon purchase that my vehicle was supposed to shudder and lunge, I was not informed of the severity of the recalls and the transmission issues. My car is unsafe to drive as it has trouble switching gears, and I fear pulling into traffic. When getting it fixed the Ford dealership, bill collins Ford in louisville ky refused a curiously vehicle for the 7-10 days it is estimated they will need to 'repair' my transmission

- Louisville, KY, USA

problem #940

Aug 182019

Focus

  • 59,000 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle violently vibrated. Also, the vehicle vibrated when started and coolant was discovered leaking from the vehicle. The vehicle was taken to lindsay Ford (11250 veirs mill rd, wheaton, md 20902, (888) 457-7005) where the water pump was replaced; however, the failure recurred. The contact planned to take the vehicle back to the dealer. The manufacturer was made aware of the failure. The failure mileage was 59,000.

- Columbia, MD, USA

problem #939

Sep 082019

Focus

  • 10 miles
Ford should give me a new transmission, can't even get to la from hollister. The vehicle still has no power, and is slipping and hesitating like crazy.

- Hollister, CA, USA

problem #938

Jun 012016

Focus

  • 19,360 miles
Chattering, shuddering and cutting out on acceleration and it has erratic and delayed shifting.

- Oakley, CA, USA

problem #937

Sep 092015

Focus

  • 15,263 miles
The contact owns a 2014 Ford Focus. While driving 15 mph, the transmission completely failed without warning. Prior to the failure, the transmission fault warning indicator illuminated. Prior to the failure, the vehicle was repaired per NHTSA campaign number: 13V523000 (power train) by webb Ford (9809 indianapolis blvd, highland, in 46322, 219-924-3400). After the remedy was performed, the failure continued. The contact called the same dealer and was informed that the failures were normal and that the vehicle needed to become accustomed to the contact's driving patterns. Since owning the vehicle, the contact had taken the vehicle to be serviced for several transmission failures at several other dealers including river view Ford (2200 us-30, oswego, il 60543, 888-994-1003), art hill Ford Lincoln (901 w Lincoln hwy, merrillville, in 46410, 219-738-5300), and van drunen Ford (3233 183rd St, homewood, il 60430, 708-798-1668). For the recent failure, van drunen Ford replaced the clutch. The contact refused to pay for the repair due to all the previous recalls associated with the vehicle. The manufacturer was notified of the failures and did not assist. The vehicle was not repaired. The failure mileage was 15,263.

- Lynwood, IL, USA

problem #936

Sep 022019

Focus

  • 71,000 miles
Ford customer satisfaction program 19N08 is an extended warranty for the clutch. The letter states it is a one time repair program. However, when I reached out to Ford the system said there was no further information on the program. The trouble is my vehicle has already had a clutch replacement and the problem still exists. So if Ford allows for only a one time repair then those vehicles that still experience delayed acceleration, shudder, bucking, and kicking after a clutch replacement will not be covered. The idea that Ford is extending the warranty for a one time repair shows the company may leave people with vehicles that do not function properly. My vehicle is one that falls into this category.

- South Lyon, MI, USA

problem #935

Nov 052015

Focus

  • 11,546 miles
Vehicle has a clunking noise from the engine area

- Arleta, CA, USA

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