10.0
really awful- Crashes / Fires:
- 22 / 3
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 39,941 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2014 Ford Focus. Consumer writes in regards to vehicle transmission shutters on acceleration.
- Springfield, MO, USA
The contact owns a 2014 Ford Focus. While driving at an unknown speed with the accelerator pedal depressed, the vehicle hesitated. The vehicle was taken to grayson Ford (333 C w stevens boulevard, grayson, ky 41143, (606) 474-5414) where it was diagnosed that the clutch in the transmission needed to be replaced and that the transmission control module software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.
- Ashland, KY, USA
While under warranty I was driving and the engine shut off. I had to coast to the shoulder on the expressway. This happened four times during the warranty and 6 times since the warranty expired. While sitting at a red light, the light turns green and I begin to accelerate. The engine stalled fours times and three other times it almost stalled. I took the car to the dealer while it was under warranty and only once they said they found a problem with the transmission. They replaced some small part but it continues to happen. One of the times it stalled I took a picture of the message on the dash board. It said: Engine failure service immediately. I showed that photo to the service manager and mechanic at Ford. Both of them said the same thing: "I've never seen that before". makes you feel good about the car you bought from them.also, the rear drivers side door won't open most of the time on the first attempt. I have to pull the handle two or three times before the door will open. For replaced some part on the doors because of a recall but that didn't fix the problem. It still does it. This posting asks you to specify the date of occurrence. It has happened so regularly now there are too many dates to list. I lsted may of 2014 when I bought the car. From then on it has had problem after problem after problem.
- Lake Villa, IL, USA
The contact owns a 2014 Ford Focus. On several occasions, while driving various speeds, the accelerator pedal was depressed; however, the vehicle hesitated for 10 to 15 miles before it accelerated at normal speeds. On another occasion, while driving, the engine revved and the vehicle stalled. There were no warning indicators illuminated. The vehicle was taken to coccia Ford Lincoln Inc (577 E main St, wilkes-barre, pa 18702, (570) 823-8888) on several occasions where it was diagnosed that the clutch needed to be replaced. The clutch was replaced, but the failure recurred. The manufacturer was notified of the failure and did not assist. The contact was transferred to the NHTSA hotline. The VIN was invalid. The approximate failure mileage was 27,080.
- Scranton, PA, USA
The contact owns a 2014 Ford Focus. While driving approximately 5 mph, there was an abnormal odor from the front of the vehicle and the power seized without warning. The vehicle restarted after several attempts. The vehicle was taken to a local dealer (dave sinclair Lincoln St. Peters, 4760 N service rd, St. Peters, mo 63376) where it was diagnosed that the clutch was burned. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that NHTSA issued and expanded recalls. The failure mileage was approximately 40,000.
- Wright City, MO, USA
Start with the transmission RPM go between five and seven after a stop sign are trying to merge onto the freeway second all coming off the freeway are coming to a complete stop anywhere in the street the congress poll either left or right you never really know which way causing you to lose control of the car
- Santas Rosa, CA, USA
Hard shifts from 1st to 2nd gear. Clutch replaced 4 times issue occurring again. Causes car to jump forward during shift. Has almost caused numerous accidents. I leave 1 car space between me and the car in front of me at complete stops just in case the transmission shifts hard. Has been happening since a few days after purchase in 2014 to present.
- Roswell, NM, USA
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle experienced hesitation, severe vibration, and lack of acceleration. The failure occurred without warning. Air port Ford (8001 burling pike, florence, ky) was contacted and diagnosed that the clutch pack was defective and needed to be replaced. The transmission was replaced, but the failure recurred. The vehicle was also taken to browns Ford Lincoln (1701 w main St, West Liberty, ky) where it was diagnosed that the clutch pack was defective and needed to be replaced. The transmission was replaced, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was approximately 79,000.
- Dayton, KY, USA
The first incidence (2/26/18) was while stopped on a highway off-ramp, the engine stalled. The car was able to be restarted and driven. On a second occasion (2/28/18), I was driving and in motion on a residential street when the engine shut off. The brakes and steering was not affected and I was able to stop the car and restart the engine. Prior to this, the check engine light came on and I had scheduled service on the car for 3/7/18 (the earliest they had available). The car has had multiple transmission replacements in the few short years that I have owned it.
- Mckees Rocks, PA, USA
On February 19, 2018, I was driving my 2014 Ford Focus (VIN [xxx]) in sugar land, tx.while operating the vehicle I stopped at an intersection.there was one vehicle in front of me at the traffic light.once the light turned green I slowly accelerated.while I was accelerating, the vehicle shifted gears so hard that it almost caused me to hit the vehicle in front of me.the transmission banged into gear very hard. I am very concerned that the transmission in this vehicle has a manufacturing defect which is causing this severe safety hazard. On February 21, 2018 I took the vehicle to helfmann Ford in stafford, tx. They informed me that the would be able to look at my transmission for 2 months due to their technician being out starting Monday. I then went to legacy Ford dealership located at 27225 South West freeway rosenberg tx 77471.I met with a service advisor who identified himself as john smith. I reported the incident to the service advisor on February 21, 2018 at approximately 10:30am.I advised him that I was concerned that the vehicle had a manufacturing defect that was causing the vehicle to be a safety hazard.he indicated that this was a known issue with this model vehicle. I purchased this vehicle brand new. It has never suffered any unusual wear or tear and has never been misused.additionally, I have had it into the Ford dealership for the exact same issue at least three times.I am concerned that the issue is not being reported to NHTSA and that the Agency is not aware of the safety hazard associated with this vehicle. Additional transmission issues include violent shuddering from a complete stop and while driving on incline. The transmission will become stuck in first and second gears and whined up but not shift any further without coming to a complete stop to "reset" the transmission.
- Sugar Land, TX, USA
.car is very dangerous to drive in traffic. Transmission is undependable
- Charlotte, NC, USA
I bought Ford Focus 2014 SE but I found out it has big transmission problems this car has only 87000 miles.I took it to dealership they tested they said it need to replace new family clutch but no under warranty coverage.it cost $1,750 that I have to pay from my pocket.it very bad so without car I think I'm going to lose my job it's very bad stuff I have ever seen before.
- Lancaster, PA, USA
Car has been presenting transmission issues since day 1. I believe that there is a transmission recall for this car, however I do not see it listed for my VIN #. the issues are perceived when the car is in motion, and both, city and highways.
- Fair Lawn, NJ, USA
I started my vehicle after I dropped my 3 month old off at daycare, it was parked and my dashboard was flashing "transmission fault- service now". I pulled out of my space and parked the car to restart, to see if maybe the computer just needed to be restarted. At this point the dashboard computer was going black and then trying to turn on and going blue. The speedometer stopped working, I lost all power steering. I drove it home and parked it.
- Flemington, NJ, USA
The vehicle lost the ability to reverse (parking lot), and the transmission lurches while shifting gears (street/highway). I took it to the service department of my Ford dealer, and they said it is the tcm module -- the same part that is the subject of a class action lawsuit. I'm afraid to drive the vehicle because everyone who has this issue says it recurs after Ford re programs the tcm, which does not fix the problem which gets progressively worse, often losing power on the highway or the steering wheel locking. I don't to keep having to drive this vehicle until enough people die.
- Del Mar, CA, USA
I've had 10 plus transmission issues with this car in less than 2 years.
- St Paul, MN, USA
The contact owns a 2014 Ford Focus. The contact stated that the gear shifter failed and was not engaging properly, causing the vehicle to jerk and lose acceleration. The failure was experienced numerous times. The vehicle was taken to Ford greenway auto group (9001 East colonial drive, orlando, fl, 032817, phone 407-275-3200) where it was diagnosed that the transmission clutch failed. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in the warranty repair for the dual clutch and the transmission control module replacement. The approximate failure mileage was 50,000.
- Orlando, FL, USA
The contact owns a 2014 Ford Focus. While driving 10 mph, the vehicle shuddered and jerked before returning to normal. The failure occurred numerous times without warning. The vehicle was taken to miracle Ford (1394 nashville pike, gallatin, tn 37066, (615) 442-8845) where it was diagnosed that the clutch was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. There were no recalls for the failure. The VIN was unknown. The failure mileage was 98,000.
- Gallatin, TN, USA
The contact owns a 2014 Ford Focus. While driving 15 mph and decelerating, the vehicle stalled without warning. The contact stated that the failure occurred twice. The vehicle was taken to boggus Ford mc allen (1400 E expy 83, mcallen, tx 78501, (956) 686-7411) to be diagnosed; however, the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 25,000.
- Mc Allen, TX, USA
- Santa Rosa, CA, USA