The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, a message displayed reading "Transmission Overheating", after which the vehicle entered LIMP Mode and was unable to accelerate above 5 MPH. The contact was able to pull to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the dual clutch transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N08, but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 143,000.

- Baltimore, MD, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle transmission was not shifting properly. The contact stated that the vehicle was smoking and the contact pulled over into a parking lot. The vehicle was able to restart, however, the engine was revving high and the vehicle was turned back off. The check engine warning light was illuminated. The contact stated that when starting from a complete stop, the vehicle hesitated to accelerate. Additionally, the contact stated that the vehicle had trouble coming to a complete stop. The vehicle was towed to a local dealer. The dealer diagnosed that the clutch needed to be replaced due to a faulty seal. The manufacturer was made aware of the failure. The contact stated that the clutch had previously been replaced for the same issue. The failure mileage was approximately 145,432.

- Loris, SC, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The dealer determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08, because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

- Berlin, CT, USA

The contact owns a 2014 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.

- Salem, OH, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 5 MPH, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. Additionally, the transmission was slipping. The failure persisted while driving at 20 MPH when the transmission was shifted from 2nd to 3rd gear with the RPM fluctuating and the engine revving. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer had previously replaced the transmission and reprogrammed the TCM; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

- Albuquerque, NM, USA

While driving on the freeway to go drop my daughter at school, the car started jerking and loosing speed, it wasn't responding or picking up speed when pressing on the gas pedal, it started slowing down and almost got hit from behind. Then a warning came on the dash showing check engine and "transmission overheating, " at that moment I pulled over to the side of the freeway and parked the car. I was able to make it to my daughter's school, but after getting to my daughters school, the car would not go into drive or reverse, so I turned it off to cool it down. I tried to turn it back on and it failed to come back on, and so I had to get it towed from my daughter's school to my residence. The transmission was compromised and is now faulty because it failed to go into drive or reverse. I'm not sure why it's not starting. My safety and that of others was put at risk when the car jerked and started slowing down suddenly on the freeway and almost caused an accident. Not inspected and no diagnostic carried out yet. I'm in the process of having it towed to a ford dealership because there's a customer notice from Ford for extended warranty for the transmission control module.

- Killeen, TX, USA

Car was in idle and decellerated. The check engine light came on. The dual clutch assembly and fork have already been replaced once due to same issues. Now they are saying it is the same thing and they want to charge us!

- Winterset, IA, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at approximately 35 MPH, the transmission fault warning light illuminated. The contact stated that the vehicle began jerking and lost motive power. The vehicle was restarted; however, the vehicle would only operate in reverse. The vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.

- Garfield, NJ, USA

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 5 MPH, the vehicle lunged into gear and shuddered before moving forward. The contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be rebuilt. The independent mechanic advised the contact that the transmission failure was covered under Customer Satisfaction Program Number: 19N08 - Automatic Transmission Clutch Shudder (Power Train). The contact called the dealer and was advised that the vehicle was out of warranty for Customer Satisfaction Program: 19N08. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 12,000.

- Clinton, CT, USA

The contact's mother-in-law owns a 2014 Ford Focus. The contact stated that while shifting into 1st gear and 2nd gear, the vehicle shuddered. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the actuator fork and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 18,000.

- Lexington, KY, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 40-45 MPH, the check engine warning light was illuminated, and the vehicle decelerated to 15-20 MPH. The contact merged to the right lane and continued driving at a slow speed. Additionally, the contact stated that the vehicle failed to start while in a parking lot. The contact waited 30 minutes and was able to restart the vehicle. The check engine warning light was illuminated. The contact then shifted into reverse(R), but the vehicle failed to respond. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The contact received notification of Ford Service Campaign Number: 14M02, and the vehicle was taken to the dealer for repair. The dealer diagnosed the vehicle with transmission clutch shudder. The vehicle was not repaired. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 121,000. The contact stated that the transmission got worse over time with no assistance from the manufacturer for repairs.

- Cathedral City, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that after the vehicle was idle, the vehicle shuddered before accelerating forward. The check engine warning light was illuminated. The contact stated that while driving at various speeds, the contact felt as if the transmission had shifted into neutral and or lost motive power. The vehicle was included in the Customer Satisfaction Program NHTSA ID: 10237441 (Power Train) however, the part for the repair was on backorder. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.

- Ypsilanti Charter Twp, MI, USA

There is a recall on this car for TCM transmission module. This part is available through non-dealer car repair shops, however, Ford has been unable or unwilling to provide this part for recall for over 1 year, saying that it is back ordered with no date of arrival estimated. I received my recall letter in August of 2023. I was in dealer and had this part tested on September 18th, confirming the recall applied to it. The dealer had my car for one month before returning it to me still broken. Today they still have no estimate on when they will fix this. This issue causes my car to lose power and shudder and the engine light comes on when starting off from being stopped, or sometimes just suddenly act like it has gone into neutral on the freeway. Ford apparently only has to replace this on vehicles with less than 150,000 miles that are under 10 years of age. My car is a 2014, so in one month it will be 10 years old, and only a few months after that it will reach 150,000 miles. It seems like Ford is trying to wait out this recall so they do not have to pay for the repair. It is unreasonable that there are obviously suppliers for this part but Ford is not willing to contract with them and make the repair, meanwhile those of us who spent tens of thousands of dollars on Ford vehicles have to take our lives in our hands every day just to drive the garbage they wont fix. Please make Ford do more to help those affected by this recall and please don't allow corporations to time out their responsibility to fix the low quality garbage they produce. I have received no indication that Ford will ever fix my car. Ford Motor Company said they have a loner program that goes through the dealer, but the dealer says they know nothing about any such program. It's a lot of games being played and very few cars being fixed. Thank you.

- Ypsilanti, MI, USA

My 2014 Ford focus SE hatchback is having bad transmission codes throwing at me. Automatic transmission electrical system codes and transmission stuck in clutch A. I have 123,000 miles on it. I'm afraid to drive it as it being a electrical problem and I have my teenage son in the car with me. I'm afraid of a fire. Ford wants hundreds of dollars just to diagnose what 3 other mechanics have already diagnosed it. I have a picture of the codes. Ford knows about this problem but wants hundreds of dollars to tell me what I already know and then thousands of dollars to fix it.

- St Paul , MN, USA

Transmission programming recall, clutch recall, fuel cap recall and many more recalls were not performed at ford dealership! Had to pay out of pocket at dealer for -??labor-?? task was never performed at dealer for all recalls!

- S El Monte, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. An unknown warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 135,610.

- Diamond Bar, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and jerked before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle stalled and failed to immediately restart. After restarting the vehicle, the vehicle briefly failed to indicate that the power was available to the vehicle before finally displaying electronic information. The vehicle was towed to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,318.

- Charlotte, NC, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle briefly jerked and shuddered, and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure became a regular occurrence. The contact also stated that while driving at night, she became aware that the headlamps provided inadequate illumination, severely compromising nighttime visibility. After a visual inspection of the headlamps, the contact became aware that the housing had deteriorated significantly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission but diagnosis for the failure with the headlamps. The contact was informed that the headlamps needed to be replaced. Additionally, the transmission was replaced however, the failure recurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 46,000.

- Encinitas, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with an abnormal sound coming from the rear passenger's side wheel. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tire but provided no diagnosis for the warning lamp. The vehicle was taken to another dealer, who diagnosed failures with the rear passenger-??s side wheel bearing and clutch. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.

- Brandy Station, VA, USA

The contact owns a 2014 Ford Focus. The contact received notification of Customer Satisfaction Program: 14M02, prompting her to schedule the vehicle for service with the dealer. The vehicle was taken to the dealer, who informed the contact that the service could not be completed, due to a general failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.

- West Palm Beach, FL, USA