I am treating this as a new occurrence, or at least Ford told me I had to start at the beginning. I purchased my car in March 2014. In October 2014, I had the heating core replaced and the clutch replaced. I went through several months of taking the car back and forth to the dealer with shifting issues. The would hand me a piece of paper and tell me it was normal. After it was towed to the dealer and I spoke to the service manager, I was told that the transmission vibrations far exceeded the normal and they were authorized to replace the clutch. At time of replacement, they found shards of metal in the bell housing. So I would say about 4 months after they replaced the clutch, it has started to do the exact same things that it did before the clutch was replaced. Sometimes you can hit the gas pedal and the car will not go, sometimes, the car will jerk when being backed up sometimes. I have now had the car lurch forward and lurch backward and my foot was not even on the gas pedal. When it lurched forward, I was traveling at a very low speed in a parking garage and as people were crossing in front of me the car lurched forward, my foot was not even on the gas pedal. The transmission does not shift smoothly, especially at low speeds. And the car again sounds like it is grinding as it shifts gears. The dealer did a shift rpms test (again) and said everything in new clutch is within specs but reset the computer. They did that several times the last time. I think that this is a serious safety issue, especially when the car lurches when the gas pedal is not touched. The dealer advised me that Ford does not have area service managers and that I just have to follow their procedures. My car is only 14 months old. Lat shift rpms 2516-2266 250 RPM 2974-2754 220 RPM, is the results they have on my paperwork MA 08/04/15 updated 10/25/2017

- Toledo, OH, USA

When I test drive I felt that car feels different. The transmission was a bit different. The sales person told me that it's normal, and car learning me. In my in next half year I start to experience rough, harsh shifting, jerking, grinding noise, vibrations, shuddering upon taking off and stopping. Also car was rolling back when driving up hill. I took I took my car to dealership for repairs. They replace clutch and reprogram my tcm module. Few months later after repair car start to have similar problem like the previous time plus rough shifting on 1st and 2nd gear, grinding noise. My biggest fear was to rear end car in front on me or get intro accident because car was rolling forward even if you press brake pedal. I took my car second time to the dealership. They kept my car for two days, and they said that that it's normal and they only reprogram tcm. Sure thing even after that I didn't see any improvement. Car still rolling back hill and have same issues. So I called Ford customer center. After two days talking with them on the phone and explaining that my car its not safe to be used on the street, and put my life and other people in danger. I newer signed up for that. Ford rep told me that they cant help me and this is the way transmission work. So pretty much I am stuck with pour engineered transmission and a car that its dangerous on the road.

- Wlmington, NC, USA

Since I purchased this vehicle in March of 2014, it has bucked at slow acceleration at speeds of 10-25 miles per hour. This caused vibration of the rear end and inconsistent acceleration. It occurs more often in hot weather. I have had it check twice, but the dealers say that it is normal with this type of transmission. It also is more prevalent in stop and go traffic.

- Ballston Lake, NY, USA

The transmissions on these cars are horrendous making them shake and shudder. They lurch forward when the gears are shifting between 1-2nd gear. My car it yet another example. I have to leave space just to make sure I don't hit anyone.

- Gainesville, FL, USA

Vehicle violently shudders and hesitates unacceptably at takeoff. It requires completely taking foot off the accelerator and then reapplying very slowly. Otherwise the car jerks and heaves. I am a slow and cautious driver-I rarely find the need to accelerate rapidly. In either case the same situation occurs. I note that this is a very common complaint for 2011,2012, 2013, 2014 Ford Focus upon researching the internet.. aside from being annoying, I find this condition is unsafe when accelerating around vehicles and during acceleration when other vehicles are behind me. The vehicle (automatic transmission)appears to shift fine in higher gears for the time being. However, what seemed to be occurring in transition from 1st to 2nd gear now seems to be creeping in between 2nd and 3rd. This is not a case of the transmission simply delaying the shift from 1st to 2nd-it is a highly spasmodic experience. I usually start accelerating and then have to completely take my foot off the gas when the car violently shakes/shudders. This is happening constantly. It is not infrequent, but constant. It usually helps to accelerate very gradually. However, this self imposed remedy is unacceptable and does not consistently solve the problem. Please help remedy this awful predicament for those of us unfortunate enough to have chosen to purchase a car from Ford. I consider the situation very unsafe. I understand that Ford is replacing clutches but the fix is not always solving the problem.

- Clarksville, MD, USA

The contact owns a 2014 Ford Focus. While driving at 20 mph, the transmission failed. The failure recurred several times. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.

- Clarksville , TN, USA

Car would shudder and shake when shifting at low speeds. Dealer replaced clutch and then a few months later, problem reoccurred and is getting progressively worse with more shudder and shake. Car has been returned to the dealer 2 additional times and the dealer stated that the shudder was within tolerances, even though it is getting progressively worse.

- Laurel, MD, USA

While accelerating from a stop the car made a loud metallic noise and hesitated severely, then slammed into the next gear almost hitting the car in front of us, we had just purchased it the day before, got the run around for 6 weeks now, dealership says it's within Ford "specs". has done this every day, gets worse and wors, I have been beat up from the shaking, nerves shot from the unpredictable behavior of the car, every day is a near miss of bad accident, this is a dangerous issue, why is it Ford not responsible" I guess we are waiting on a lost life aren't we, so sad, who's child? wife? father? mother? innocent bystander" this car will cause a fatal accident, just a matter of time, definitely a lemon, but 3 years now! it issstill being deceptively sold at every dealership, I was a victim, many others, and more to come

- Garfield , AR, USA

When I am accelerating from a complete stop, the car shakes at higher rpms in first gear and when it is trying to shift into second gear from first. The car haphazardly accelerates or sometimes will not accelerate at all. Spoke to the dealer and they said this is normal, but I disagree.

- Silver Spring, MD, USA

The transmission in my 2014 Focus skips/hesitates/grinds!!! when I go to accelerate at low speeds my transmission will skip and cause the car to buck and when I go to accelerate to get to a higher speed the engine will rev out but the car does not move. This can be a serious problem when trying to accelerate onto a highway. My overall satisfaction with this car is if had to go buy another commuter car... I would not buy this car nor would I recommend it to anyone! I have emailed the CEO of Ford and called and have yet (and dont expect) a response. Why is there no recall" what can be done to get a recall"

- Gardner, MA, USA

Ever since around 10,000 miles, my 2014 Ford Focus has been experiencing delayed acceleration and deceleration, grinding noises coming from the transmission, shaking, rough starts, and shuttering. It's caused the vehicle to lurch forward rapidly after not initially accelerating, with a few close calls in traffic. Ford is aware of this problem. I've taken this vehicle in to be serviced, only to have them tell me the part isn't available. It's been 4 months, still waiting. This is unacceptable.

- San Clemente, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled without warning while driving approximately 40 to 45 mph. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 266. Updated 7/10/15 the consumer was informed the problem was the transmission computer module. However. 100 miles later, the problem occurred again. Updated 05/05/16.

- Hudson , OH, USA

After driving into houston last year, came to a stop light on the tollway. The light turned green, I pressed the accelerator and the engined revved high followed by a metal "clapping/clanking" noise when vehicle changed gears. I took my foot off of the accelerator, but car still accelerated on its own. I ended up running into a curb to keep from hitting other vehicles. The next day, going up a parking garage at 2-5mph, transmission exhibited erratic movement and had a sudden acceleration in reverse (gearshift was in the "drive" slot). A girl was passing behind me and was struck as I was reacting to the sudden change in direction trying to brake. She put her hands out to push herself away and her ring scratched my back bumper and her hand dented in my back license plate. Her hand was turning red and bruised, but she refused to leave her info with me (she looked to be about 15). Service dealers in houston could not "replicate" problem and said this is "normal." After this incident, my highway mpg's have dropped from 35-42mpg to no more than 27mpg. City went from 26-30 to no more than 24mpg. Drove to austin in April, strong hesitation and "stuttering" from a complete or near stop. At highway speeds, it feels jumpy. Vehicle will accelerate on its own between 5-20mph, and 45-55mph. I drive on a college campus where speed is 20mph and I will have to put car into neutral to keep it from accelerating. I took this vehicle to the dealership at around 100 miles - they gave me a printout from Ford showing why this behavior is "normal" and will get better with more mileage. At around 6000 miles at the dealership in houston after injuring someone, they said it was "normal" for this vehicle to exhibit "undesirable conditions" and I just need to further break in the transmission. Now the problem is even worse, and my local dealership says it will take at least 2 weeks in the shop.

- Lubbock, TX, USA

I was driving on the freeway at 70mph in fifth gear and something in the engine blew. I started blowing oil and smoke out the rear, "service engine soon" came on, and the oil light came on. I lost all power and power steering, so I made my way to the shoulder. I pulled the hood latch and stepped out of the vehicle. Upon exiting the vehicle I witnessed flames shooting out from underneath the hood in the engine bay. I backed up and watched the front of the car fully engulf into flames.

- Fairfield, CA, USA

I have taken the Focus back to the dealer 3 times due to the transmission shuttering, sometimes very violently, no doubt a safety hazard. It still does the same thing. I have been told parts are on order, but not heard back from them in months. These cars should be recalled.....

- Gun Barrel City, TX, USA

The car has been to the Ford dealership on a number of occasions due to jerky shifting of the transmission at take off, starting around 5,000 miles. The dealership even said on invoice, "operators should read owners manual for characteristics of operation." The car is now around 11,000 and the issue continues to present itself. The dealership has done several "software updates, " with none ever working. They are incapable of handling transmission work at their shop, so we had it towed 120 miles to miami, where the "hardware was upgraded." The car has been back less than two weeks, and now the transmission is acting up again.

- Key West, FL, USA

When the vehicle comes to a complete stop then when you speed up it jerks 5 to 8 time failing to speed up. The only way it can speed up is if you press the pedal more and try to go faster. Also today 5/6/2015 we were at the interstate and we were in traffic and the car didn't wanted to pick up, only if you press the pedal more then is making the car go faster then I want to go. Is like it doesn't want to go no where. Then on my way back on the interstate I press the pedal and at 30 mph going up the slope I slowed down it did a hard jerk. Other thing I noticed is that when I use the electronic manual shift is delayed making the car go on a high RPM. Car purchase date 5/1/2015 2014 Ford Focus.

- Tampa, FL, USA

The contact owns a 2014 Ford Focus. While driving at 62 mph, the vehicle decelerated independently and vibrated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.

- Toledo , OH, USA

Car unexpectedly hesitates, due to transmission design, when accelerating from a stop. This causes vehicles behind you to rapidly catch up, making a rear impact/accident more likely. Also, this same transmission hesitation causes the inability to accelerate out of harms way when necessary.

- Richmond, TX, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle hesitated to accelerate, lunged forward, and stalled without warning. The contact mentioned that the gears were difficult to change over into second and third gear. The vehicle was taken to the dealer where they replaced a seal within the transmission but the failure recurred. The vehicle was taken back to the dealer, who replaced the clutch but the failure recurred. The vehicle was taken back to the dealer, who replaced the clutch a second time and a fuel vacuum line but the failure recurred. A fourth occasion, the vehicle was taken to a dealer where it was diagnosed that the clutch needed to be replaced a third time, however the part was on back order. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16.

- Crawfordville, FL, USA