When I am accelerating from a complete stop, the car shakes at higher rpms in first gear and when it is trying to shift into second gear from first. The car haphazardly accelerates or sometimes will not accelerate at all. Spoke to the dealer and they said this is normal, but I disagree.

- Silver Spring, MD, USA

Ever since around 10,000 miles, my 2014 Ford Focus has been experiencing delayed acceleration and deceleration, grinding noises coming from the transmission, shaking, rough starts, and shuttering. It's caused the vehicle to lurch forward rapidly after not initially accelerating, with a few close calls in traffic. Ford is aware of this problem. I've taken this vehicle in to be serviced, only to have them tell me the part isn't available. It's been 4 months, still waiting. This is unacceptable.

- San Clemente, CA, USA

After driving into houston last year, came to a stop light on the tollway. The light turned green, I pressed the accelerator and the engined revved high followed by a metal "clapping/clanking" noise when vehicle changed gears. I took my foot off of the accelerator, but car still accelerated on its own. I ended up running into a curb to keep from hitting other vehicles. The next day, going up a parking garage at 2-5mph, transmission exhibited erratic movement and had a sudden acceleration in reverse (gearshift was in the "drive" slot). A girl was passing behind me and was struck as I was reacting to the sudden change in direction trying to brake. She put her hands out to push herself away and her ring scratched my back bumper and her hand dented in my back license plate. Her hand was turning red and bruised, but she refused to leave her info with me (she looked to be about 15). Service dealers in houston could not "replicate" problem and said this is "normal." After this incident, my highway mpg's have dropped from 35-42mpg to no more than 27mpg. City went from 26-30 to no more than 24mpg. Drove to austin in April, strong hesitation and "stuttering" from a complete or near stop. At highway speeds, it feels jumpy. Vehicle will accelerate on its own between 5-20mph, and 45-55mph. I drive on a college campus where speed is 20mph and I will have to put car into neutral to keep it from accelerating. I took this vehicle to the dealership at around 100 miles - they gave me a printout from Ford showing why this behavior is "normal" and will get better with more mileage. At around 6000 miles at the dealership in houston after injuring someone, they said it was "normal" for this vehicle to exhibit "undesirable conditions" and I just need to further break in the transmission. Now the problem is even worse, and my local dealership says it will take at least 2 weeks in the shop.

- Lubbock, TX, USA

When the vehicle comes to a complete stop then when you speed up it jerks 5 to 8 time failing to speed up. The only way it can speed up is if you press the pedal more and try to go faster. Also today 5/6/2015 we were at the interstate and we were in traffic and the car didn't wanted to pick up, only if you press the pedal more then is making the car go faster then I want to go. Is like it doesn't want to go no where. Then on my way back on the interstate I press the pedal and at 30 mph going up the slope I slowed down it did a hard jerk. Other thing I noticed is that when I use the electronic manual shift is delayed making the car go on a high RPM. Car purchase date 5/1/2015 2014 Ford Focus.

- Tampa, FL, USA

Vehicle shakes, hesitates, shudders from stop and at slow speeds. Very jerky and inconsistent shifting through the first 2 to 3 gears. Not as apparent at speeds over 25mph.

- Springfield, MO, USA

The car shutters at every push of the gas, I have taken into the Ford dealership and they keep telling me that it's a european transmission and it's going to do that, there have been several time when I have come close to someone hitting me because it shutters so bad and then decreases in speed. If I had know when I bought this car that it did this then I would of never bought it.

- Clarksville, TN, USA

On numerous occasions, when leaving a stop sign/light, the car will shudder and choke as if it going to turn off. The car idles around 750 rpms when this occurs. I am not sure if that is abnormal or not. Unfortunately, it feels as if the issue is occurring more frequently. For example, I have noticed while the car is in motion and at various speeds that some times when I attempt to accelerate the car will not respond as it should while other times it will respond quite quickly and as I would expect. My concern is if the issue is getting worse, will I be put in a potentially hazardous situation that could cause an accident.

- Amelia, VA, USA

While driving in stop and go traffic the car accelerated, lurching forward, instead of stopping when the brakes were applied, causing me to strike the car in front of me. Car transmission revved and gave the sound of a car shifting gears, and continued to rev for several seconds after impact.

- Henderson , NV, USA

While taking turns at 10 - 15 mph speed and/or while accelerating from a stop, the vehicle gives out a series of rattling noises with the transmission. This seems to occurs at no / partial throttle being applied. At times, while accelerating from stop, the vehicle shatters quite strongly. The shudder is pretty strong when it occurs when accelerating from a stop on an incline.

- Houston, TX, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and accelerated in excess independently. The vehicle was taken to a dealer. The technician diagnosed that the seals needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 11,000. The VIN was unavailable.

- Rancho Cucamonga, CA, USA

When I step on the gas pedal the car jerks quite a few times before accelerating. During that time it feels as if the car will stop working. This happens sporadically during every time I drive.

- Portland , OR, USA

This is the second time that my car accelerated on its own, once while stopped, the second time while driving. The first occurrence of occurred while stopped at 0 miles per hour at a drive-through, I had to push on the brakes harder to prevent the car from hitting the car ahead of me. A second occurrence occurred yesterday on February 14 of 2014. I was driving at 35 miles per hour in a 45 miles per hour zone when the car automatically without warning accelerated; I had to steer the car into a snow bank and I almost hit a large tree I am very concerned about the above occurrences and I will get in touch with my Ford dealership tomorrow to see what can be done after the first incident I took the car to the Ford dealership wart was evaluated and I was advised that there is nothing wrong with the car.

- West Bloomfield, MI, USA

2014 Ford Focus the transmission stutters, grinds and is very shaky. Upon acceleration its very jumpy and stutters and followed by a grind noise. I took the car into the dealership, they replaced all the individual clutches. They told me drive it a bit. The stutter has stopped a little but it still stutters and grinds. I tried to ignore this for a while because it is very inconvenient for your vehicle to be in shop. They should really make it standard for all Ford dealerships to provide a rental car if your vehicle is under warranty. I bought a new car so that there would not be any problems and now I am always having to bring it in. The second time I took it in they told me that they re programmed it. The third time I took it in they told me that they reprogrammed it again and a week later it is still happening. This is very concerning and unsafe. I do not recommend this care to anyone I know, nor will I.

- Mission Viejo, CA, USA

The vehicle has idle problems so I took it in 1 mount after I bought the car Ford said they fixed it but 2 mounts later same problem the car actually jumped speed all the sudden and ran into divider the bumper was wrecked I took it to Ford dealer in san jose they took the car in again I try to get another car because it's not safe but Ford denied me, I have so much issue with Ford vehicle I had 2 Ford diesel trucks with 6.0 engine I spent around 8,000 thousands dollars fixing it now my brand new car nothing but problem. I hurt my neck when I hit the divider but all I ask is Ford to back up there mistake on vehicles I also bought a new F150 that truck runs great back in 2001. I just don't want to drive that car no more it's very dangerous. Good thing my kids was not in the car that day.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Jose , CA, USA

I have a 2014 Ford Focus that shakes when it accelerates, at times is feels like there is not enough power. I got a software update yesterday and the car still shakes, Ford says its "normal" due to their power shift technology. I don't feel comfortable with their excuse and they should find a fix for Focus' asap.

- Cherry Hill, NJ, USA

I bought this car brand new. I'm a single mom with a tight budget so I was looking for a very dependable car. I started noticing acceleration problems after the first few weeks of buying the car. When I would go drive up the ramp on to the freeway, I wasn't able to speed up with the flow of traffic. This caused extreme safely issues as drivers would honk and get backed up because I wasn't able to accelerate. I also noticed a clicking sound when within the first few seconds of accelerating after a stop. It sounded like something was loose or broken in the engine. My mom came to visit after 2 months of having the car. She drove the car and said this doesn't seem right, take it in. So I brought it to my Ford dealer. I said this car does not drive safe. I don't feel safe driving with my 5 year old daughter. They said they would fix it at no cost. They had the car for 10 days. Once I got the car back, I still noticed some of the same problems, but the mechanic told me "it will take about 1000 miles more before the engine starts to run normal." That wasn't very satisfying to hear. Presently, I still have the car. It still has safety issues. I don't drive long distances in it, because I don't feel safe. I am very disappointed with Ford Motor Company. I've saved up hard earned money to have a dependable/safe car for my daughter and I and I have the exact opposite. I will never purchase a Ford again.

- Tampa, FL, USA

The car stumbles and hesitates on take off, when turning corners there is a noise when accelerating and when turning corners it stumbles and hesitates.

- Springfield, OH, USA

Traction control issue.... during snowstorm, trying to drive up a hill with a left hand turn, tires lost traction and car electronically reduced RPM speed... loss of speed almost sent car sideways into ditch. Had to turn around and get run at hill 4 more times.... each time when traction with tires was broken...rpms were dropped to nothing leaving car stopped near stalling in middle of hill. Will be dealing with dealership soon.. I feel that the fix for this is going to be remove fuse for traction control.....or disable traction control system.. this car is a stick shift... I can see how another 120 reports on this page with auto transmissions, may be the same issue.....

- Longmont, CO, USA

The vehicle lurches rapidly after nearly stalling when transitioning between 1st and second gear and it nearly caused me to rear-end a driver in front of me. I have a great fear of this happening again.

- Los Angeles, CA, USA

Car began to make a grinding noise when turning corners and when I'm driving slowly. It sounds also like I am dragging something, like tin cans. It also shudders when I press on the accelerator, almost like it is going to die. This is not a safe situation. The clutch on my car has already been replaced and the car is a 2014!

- Port Orchard, WA, USA