The contact owns a 2014 Ford Focus. After starting the vehicle, the engine suddenly stalled when the vehicle was shifted into drive. Recently, the vehicle would not start and was towed to johnson brothers Ford (7455 S. general bruce dr, temple, tx 76502) where it was diagnosed that the canister purge valve, fuel tank, and fuel pump needed to be replaced. The contact was informed that the vehicle was included in NHTSA campaign number: 18V735000 (fuel ststem), but the parts were not available. The manufacturer was not notified. The failure mileage was 51,000.

- Rodgers, TX, USA

I received a letter from the manufacturer about a recall dealing with the clutch, I took my car to the Ford dealership just like the letter stated!well they refused to replace the part, stating my car didn't meet the requirements to be replaced! I left with the car still not fixed! that was 6 months ago, I just took it back to the dealership again, and of course they refusing to replace anything on it under the recall! so, I was told that my car warranty has expired, ( it was still under warranty when I first took it to them) now they trying to make me pay 2300 dollars to get it fixed! don't every buy a Ford!

- Montgomery, AL, USA

The contact owns a 2014 Ford Focus. When the accelerator pedal was depressed, the vehicle hesitated to accelerate and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the carbon canister needed to be replaced. The vehicle was also taken to opelika Ford (801 columbus pkwy, opelika, al 36801, (334) 749-8113) and was informed that the parts for NHTSA campaign number: 18V735000 (fuel system, gasoline) were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

- Opelica, AL, USA

I took my car in for the issue regaring the recall for "the engine may stall due to a stuck canister purge valve (cpv) within the fuel vapor system" and my second transmission fix within 10,000 miles of the last transmission replacement. The first transmission module fix, my car was in the shop for 19 days. When I recieved my car back, my transmission was shuttering so bad and wouldnt accelerate and was stuck in a gear and would not break or speed up for a couple of seconds. When I tried to take the car back in, they told me that "they fixed the recalled issue so I would have to pay for the diagnostic." In November, I found out that from may to Nov. I had been driving on a broken transmission clutch. In November, they finally put in a new transmission clutch, however dont have record of them checking for the recall on the fuel system. When I took my car in for work, they told me that it was going to take a couple of hours, then it turned into one to two days and put me in a rental, however didnt communicate with me about the status of my car. I called multiple times a day, however didnt recieve any details from my mechanic. On Saturday, I called again and talked to the front desk agent. I told him that my car was supposed to be done the day prior and I hadnt recieved any update on my car. Later that day, I finally recieved a voicemail stating that they had finished the transmission clutch, however found a oil leak and they "had been doing what best for me" and had been fixing it without communicating to me about it. My car stayed in the shop for an additonal 4 days to fix the oil leak. I ended up being charged for the rental car after I was told that everything was under warrenty and recall so I didnt have to pay for anything. I didnt even know that they were doing this work on my car until days prior. After more than a month, I am still dealing with this problem.

- Savage, MN, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start and all the warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 64,000.

- Visalia, CA, USA

While driving on a highway my vehicle 2014 Ford Focus SE began to sputter. Continues to do so until I got in the street on my home and began going under 10 mph. Once I entered my home to put some items down before returning back out, I attempted to start my car. I noticed upon entry of my vehicle that my radio was on without my keys being in the ignition, also my driver door was still open. I attempted to start my vehicle but nothing happened, it didn't tick nor turn. What did happen though was my entire computer system began to cut on as if the vehicle had started and turned. Radio on, dashboard lights present and then cut off, alert for my low tire, trip timer began running. Then an error code regarding something in the lines of fuel. Wasn't quick enough to take a picture of the error message. When I removed my key and called my sister to inform her that I may need a ride for myself and my 6 year old daughter, the dashboard needles jumped vigorously. While sitting. In the vehicle again, the computer system opened up and my trip timer began running and the radio. Again without the keys in the ignition, they were in my lap. The entire night while my vehicle was stationary periodically my car would cut in and off, and engage without the keys in the ignition nor present near he car. Consequently, the constant running of the vehicle by it self ran the battery dead as well. Attempted to contact the Ford dealership, where I purchased the vehicle, and check service and the technician was very rude and continuously interrupted me. When questioning regarding and open recall, 18S32, and mentioning that not only did I call the nthsa number but I also read the recall regarding my vehicle serviceman became even more rude and even disconnected the call.

- Montgomery, AL, USA

1.) while in driving motion my car acts like it stalls or gets stuck in a gear or has a problem shifting. 2.) while in reverse motion my car sometimes wants to act like it can't go in reverse, like I can't back up or drive. I restart the car sometimes & then it's fine.

- Washington, NC, USA

The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle stalled without warning on several occasions and the "transmission failure, service engine soon" warning indicator illuminated. The vehicle was towed to the contact's residence in October of 2018. In addition, the gear shifter failed to shift into the drive position and smoke appeared underneath the hood on one occasion while driving various speeds. Morrie's minnetonka Ford (13400 wayzata blvd, minnetonka, Minnesota 55305, (952) 546-5441) was made aware of the failure and stated that there was no remedy for NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 97,542.

- Minneapolis, MN, USA

Vehicle is hesitating from start and seems to be having problems shifting into gears. It started about 6 months ago and these past few weeks seems to be getting worse by the day

- Virginia Beach, VA, USA

I was driving last February, 2018, low on gas. About to pull off interstate to refuel. Less than a mile from exit, engine cut off completely. No indicator light ever came on that I was low on fuel. I pulled over into emergency lane. While waiting for tow operator, my Focus was side swiped by a tractor trailer and totaled by car insurance. Luckily, neither myself nor brother were injured. We were in vehicle. It was terrible. I just wanted someone with NHTSA to know. I do not believe I had a two liter engine in the thing, which is what the incomplete recall indicates.

- Saint Simons Island, GA, USA

The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle jerked and hesitated when attempting to accelerate. The vehicle was taken to mcnelly whaley motors (750 dolly parton pkwy, sevierville, tn) where it was diagnosed that the powertrain control module, canister purge valve, carbon canister, and fuel tank were faulty and needed to be replaced. The vehicle was not repaired. The contact recently received a recall notice for NHTSA campaign number: 18V735000 (fuel system) for the failures described. The contact was informed that the parts needed to repair the vehicle were not available. The failure mileage was 90,000.

- Kodak, TN, USA

Car started stuttering power with in 3 months of having it. Jerks and hesitates when accelerating. Clutch assembly has been replaced 3 times. Car only has 30,000 miles. Sept of 2018 while crossing bridge without any warning car just stopped in mid drive! very scary! towed to Ford. Was charged for some malfunction??!! car is still shuttering and has difficulty getting to speed. Filed complaint with Ford back in 2016 that I didn't feel car was safe. No response! after this last incident I am afraid to drive very far for fear it will just stoop running mid drive. Avoid all highways because of this

- Pittsburgh, PA, USA

Transmission is defective. Fuel delivery system is defective vehicle stalled while turning left. Almost got hit by oncoming traffic

- Danville, IL, USA

Takata recall there no sound for the radio the dash board for the radio is blank before it went blank it was making a lot of noisy

- Detroit, MI, USA

I payed $372.24 for a fuel system problem I was having problems were engine was stalling, vapor managementvalve was replaced.now there is a recall that is not complete.why am I being chatged for this recall?I would come to a stop sign or a red light and my car would turn off.this is not first time I take my car to Ford I also had to take it in for transmission recall.

- El Paso, TX, USA

When trying to accelerate, the vehicle will make a sort of stuttering, or have a delay in acceleration. Sometimes I notice the rpms increasing without reason, almost as if it skips shifting maybe or has a delayed shift" I have not tried in "sport" mode to see if manually shifting solves the problem. I also have not been able to identify any other common things, such as a certain fuel level, internal or external temperature, or rate of intended acceleration, though I would not rule out anything. I have noticed this happening both in town driving and highway driving, the delay in acceleration or stuttering. There is also a distinct shudder that happens occasionally. I am not sure if it is an issue with fuel (flooding maybe? or a delay in fuel injection") or an issue with the power train (any issue in the transmission with shifting?) or maybe an issue in speed control (a missed connection between the accelerator pedal or throttle control cables and the next step in the chain?). I just know that sometimes I need to accelerate to get in a spot in a line of traffic and when the car doesn't 'go' when I need it to and it shudders or has a stutter or delay, it causes the car I was getting in front of to have to brake and if they don't, then my children in the back seat are put at risk. This has happened multiple times, not just the date indicated.

- Bowling Green, MO, USA

Pulled out of my parking spot and the vehicle started shuttering and lurching forward and then completely shut off. Thought it was a dead battery but upon further inspection something is wrong with the fuel line. When I pour gasoline in, it comes right out of the bottom of the car.

- Mesa, AZ, USA

Radio keeps shutting off and making a crackling noise thru speakers, will not work for days at time and also going down road the car completely shut down and started back on it's own. The crackling noise is on going with or without key in ignition, also after filling all the way up with gas car doesn't want to start back up, safety light stays

- Searcy, AR, USA

The wiper blades are getting stuck on the window and makes it dangerous to see when it is raining and I am driving. Also when I press the accelerator (gas petal) the car hesitates to accelerate while driving.

- Williamson, WV, USA

The car lost all power and speed on the highway. There were no lights indicating there was a problem and left us stuck on side of the road. Since the incident the car has stopped several times. I also took to Ford dealer where it was purchased making a complaint.

- Biloxi, MS, USA