10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 48,578 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When pressing on the gas vehicle hesitates before jerking forward. When placing the vehicle from park to reverse, vehicle will not engage/move in reverse. Constant problems with vehicle while trying to begin driving or while trying to operate basic functions on a daily basis. This needs to be added to the extended warranty/recall for the transmission.
- Upland, CA, USA
Driving my 2014 Focus engine shut down, pulled over to the shoulder of road in snow storm, all most hit by tractor /trailer, this was on I- 376 in pa, after few minutes car started then stalled again, then car started and was able to continue
- Columbiana, OH, USA
The car is stuttering when it goes from 0-45, stuttering while parked, at ya light/ stop sign.
- Lubbock, TX, USA
The capless gas tank is trapping air, causing the car to "burp" and sometimes turning engine off even when driving. This has happened numerous times in the last 8 months. But more frequently lately. I was driving down the interstate and my engine cut off from it. Went to get it checked out and the service centers keep giving me the same response everywhere.
- Richmond, VA, USA
Dual clutch and electrical wiring harness shifted transmission in drive when I was in park resulting the car wrecking into my garage. Canister purge valve stuck open resulting in low fuel pressure causing the vehicle to stall when driving on the highway. Several occasions the car gave me inaccurate gas mileage miles to empty causing me to become stranded.transmission shutter when the vehicle is off but you open a door or turn on a light. Trunk came open while I was in the car wash. Another ncident almost causing me to wreck when I wss braking the car accelerated. Death trap!
- New Braunfels, TX, USA
Car transmission jerks, sputters, accelerates and stalls. In addition now having issues with fuel tank not guaging and now it hesitates, stalls out and is not safe. Car suddenly stopped running had to be towed to the shop and shop advised the fuel tank guage was not operating and registering gas. Now I am going to have to take it back to the shop as it appears it may involve fuel tank, fuel pump and vapor management. I only know this is because searching on line I see many simiilar complaints about the jerking transmission problems, and problems with the vehicle stalling out. It says Ford is not acknowleding this as a problem. I believe they need to recall this and fix this although it appears based on reviews even after repeated attempts to fix it is still not resolved. Many customers have had to pay thousands of dollars. This vehicle is not safe to drive and is in a class action lawsuit.
- Humble, TX, USA
At times the car won't start, then after a few minutes it starts. Cuts off while driving at any speed as if it is out of gas. Cuts off on the interstate while driving at high speed or low speed. First the batter and oil light appears in red on dash when pushing the gas nothing happens and it cuts off. It stalls more and more, the fuel gage somes goes past full or fluctuates when driving. After putting gas in car it stalls more. Also, as I pull off after stopped or initially, the car hesitates and skips and the tires skip when until it gets past 15 -20 miles then the transmission is steady when it's not salling.. when it rains the passenger side floor and roof leaks water constantly when I am driving in water the passenger side floor gets wet. When it rains and the car is parked water leaks and the passenger roof is wet from front to back as well as about 2 inches of water on the passenger front and back on the floor.
- Sarasota, FL, USA
The contact owns a 2014 Ford Focus. While driving 60 mph, the vehicle began to lose power and the check engine indicator illuminated. The vehicle was taken to a local dealer (crouse Ford, 11 antrim blvd, taneytown, md 21787) where it was diagnosed that the fuel pump failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the cause of the failure could not be determined. The manufacturer was notified of the failure and closed out the case. The failure mileage was approximately 35,000.
- West Minster, MD, USA
Lower arm w/balls and joints X 2 motor mount check engine light for P0420 catalyst and clutch and transmission jerking and hesitation and radio not working and I called 1800 number to Ford and at this time could not help me and woman stated she reported to NHTSA #cas13448516 and also stated to call dealership which is balise ready credit in springfield mass
- Chicopee, MA, USA
Noticed fuel gauge inaccurate, miles to empty inaccurate, engine cutting out while coasting to stop, feeling gas pedal unresponsive or suddenly fueling engine unexpectedly. Learned from vehicle inspection at dealership service dept. That fuel tank is "delaminated" and deformed, and tank, valve and fuel pump all need replacing. Cost: $1500. Not considerered under warranty even though, according to them, this is a manufacturing flaw described by a tsb years ago.
- Seattle, WA, USA
Recall on the transmission. Car jerks, when starting up from a stop, lurches forward. In motions both city street and highway, starting up from a stop.
- Green Valley, AZ, USA
The contact owns a 2014 Ford Focus. While driving approximately 55 mph, the check engine warning indicator illuminated and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to ridenour auto group (500 w broadway St, new lexington, oh 43764, phone number: (740) 342-5146) where it was diagnosed that the fuel tank failed and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
- New Straitsville, OH, USA
Vehicle fuel system leaking, gas tank disformed. Danger to my self and everyone around my vehicle. The dealer in Napa doesn't know why this happened. But they replaced the parts. This car is danger to everyone and public. Please make them replace this car before someone death. It can explode disformed gas tank and fumes makes this car a bomb. Please help the dealer wont return parts to me. Or tell me the cause. My number is [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- American Canyon, CA, USA
While driving down the road at 30 mph my vehicle stalled and lost complete power. I was nearly involved in an accident, but fortunately the alert drivers around me were able to brake in time. A friendly samaritan helped to push my vehicle to the side of the road. Thankfully I was physically okay, but emotionally not so much. I purchased a brand new 2014 Ford Focus off of the lot and have since had nothing but issues. I'm still paying on the vehicle today and now it is not in use unless I can come up with $2,500 to repair the entire fuel system. This system should not have failed at only 67,000 miles. There is an issued recall on similar Ford vehicles manufactured from 2013-2015 which is the same time frame in which my vehicle was manufactured. After repeated attempts to come to a resolution through Ford customer service, they won't even offer information on the type of fuel system used on the vehicles with the recall because they don't want to be liable for this defect. I'm out of a vehicle at 67,000 miles and have no consumer protection. It's scary to read about the 100's of people who experienced the exact same fuel system malfunction at similar mileage. This is a serious safety issue that Ford needs to address immediately. In addition, since I have had the vehicle the transmission has been jerky and I can't even accelerate onto a highway. Ford had vehemently denied that it was anything wrong with the manufacturer transmission and yet since they have issued a recall on the transmission, but now tell me I'm too far past my warranty(which was only 7,000 miles ago) I'm heartbroken because I don't have the money to repair this sort of system, especially knowing it is a defect on their part.
- Longmont, CO, USA
Vehicle stalled while traveling 30 mph, same fuel system that is under recall on Ford vehicles manufactured through 2013-2015. It is obviously the same exact issue. I nearly lost my life driving a 3 year old car that I'm still paying on. The fuel system completely failed while the vehicle was in motion. I had just scheduled service on the vehicle earlier that morning because it was not reading the fuel level correctly and stalling when I filled the tank up. The Ford dealership wants to charge me $2,500 to have it replaced when they know that the system is defective because of the manufacturer part.
- Longmont, CO, USA
When filling with car at gas station the auto pump shut off does not function spewing fuel all over. This has happened multiple times at different gas stations. Fuel gauges on car are not accurate. Took car to Ford there is a tsb 15-0034 for this issue. The fuel tank was distorted/deformed causing the fuel pump to malfunction overflowing into the evap canister. This is a dangerous situation and is a fire hazard when filling the car with gas. This issue should be a recall due to fire and safety hazards.
- Hudson, OH, USA
The contact owns a 2014 Ford Focus. While driving 65 mph, the vehicle shuttered and stalled. The contact also stated that the fuel gauge failed to work without warning and the vehicle ran out of fuel. The contact pulled the vehicle over to the side of the road and called roadside assistance for more fuel. The contact restarted the engine and the vehicle returned to normal. The failure recurred twice. The local dealer (North brothers Ford located at 33300 Ford rd, westland, mi 48185 (800) 586-4203) stated that the contact had to pay to diagnose the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800-392-3673 and stated that the VIN was not included in a recall. The manufacturer was made aware of the failure. The failure mileage was 69,900.
- Inkster, MI, USA
The contact owns a 2014 Ford Focus. While driving 55 mph, the vehicle stalled and lost power without warning. The contact was able to restart the vehicle, but the check engine indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to a dealer again where it was diagnosed that the fuel pump control module failed. The failure caused a lean condition in the engine and caused the oxygen sensor to fail. In addition, the fuel pump control module needed to be replaced. The vehicle was repaired, but the failure recurred while at the dealer. However, during this incident, the vehicle idled at very high rpms and an overheating warning indicator illuminated, which warned the contact to pull over. The vehicle was taken to a dealer once again and the mechanic stated that there was a chafed wire. The vehicle was not repaired. The manufacturer was made aware of the issue and stated that they would take the contact's information and file a complaint with NHTSA. The approximate failure mileage was 69,000.
- Marietta, PA, USA
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuttering causing the vehicle to stall. The vehicle was taken to a dealer but it was not repaired and the failure persisted. The vehicle was taken then to an independent mechanic where it was diagnosed that the fuel module needed to be repaired. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V525000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage 1,000.
- Louisville, KY, USA
- Houston, TX, USA