10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
48,578 miles

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« Read the previous 20 complaints

problem #234

Jan 012020

Focus 4-cyl

  • 52,877 miles
I've not had a fuel gauge since my 4th warranty repair (turbo replacement turned catastrophic and incurred warranted engine replacement as they blew it in shop and had it for almost three months) and I am not happy at all. And I am now gonna have to go back and get it fixed as this is dangerous for me. I keep a gallon of fuel I'N my car, so I'm basically huffing fumes all the dang time im in my car.. I must keep a gallon of fuel in the car due to the sudden stalls and the subsequent crank, wont start issues. Up until after my car was "repaired".. I didn't have issue until id done run out of fuel and or run out of outa fuel and stalled in most precarious places whilst in motion and driving down the road. I'd run out of fuel and my car would sputter and die. I've walked up to 12 miles to get to a gas station luckily. I am not cool with this [xxx] cause I bought it with lil to no mileage and new off the lot.... [xxx] has a ring to it if anyone could help... to an erratic at best case I've been stranded with no phone, no food nor water at least three times. And they think I'm gonna bring it in for service and allow them to screw me over again? don't think I have a lot of trust for Ford no mo.... I hope they stop playing around with people's lives as seemingly expendables and wasting our valuable time and money. I've lost a job from it and that's no joke. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lincoln City, OR, USA

problem #233

Aug 172016

Focus

  • 16,000 miles
We purchased the vehicle in 2016. We immediately noticed the problem with the transmission during acceleration. When you accelerate the car stutters and lags and feels like a stall on every acceleration. We took it in and was told that is was the economic part of the vehicle and it was suppose to do that. It has never been better nor did they ever fix it upon servicing. Now we learned it's an issue with all Ford Focus for these years.

- Southlake, TX, USA

problem #232

Sep 112018

Focus

  • 90,000 miles
The contact owns a 2014 Ford Focus. The contact stated a week after purchasing the vehicle the check engine light illuminated. The contact also stated while driving at approximately 55 mph he started smelling gasoline in the cabin of the vehicle and pulled over to address the failure. The contact stated he placed a rubber hose over the gas line. The contact also mentioned that the vehicle had faulty wiring and the battery warning light was illuminated. The vehicle was taken john megel Chevrolet, llc (1392 ga-400, dawsonville, ga 30534) but no repairs were made. The manufacturer was made aware of this failure but offered no assistance. The contact was referencing this failure to NHTSA campaign number: 19V515000 (fuel system, gasoline) however the vehicle was not included in the recall. The approximate failure mileage was 90,000

- Dawsonville, GA, USA

problem #231

Feb 262020

Focus

  • 93,000 miles
After refueling the vehicle, the first time I go to start the engine it gets to approx: 1000 RPM and then RPM proceed to decrease until the car has stalled. When attempting to start the car the second time, the RPM drop but the car catches it and it does not stall. Only after refueling does this issue occur.

- Mystic, CT, USA

problem #230

Sep 202018

Focus

  • 90,000 miles
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash. Very dangerous. Constantly battling with this car daily.

- Gainesville, FL, USA

problem #229

Feb 172020

Focus 4-cyl

  • 58,885 miles
The contact owns a 2014 Ford Focus. The contact stated that with the fuel level below tank, the vehicle stalled without warning. The contact was able to restart the vehicle and the vehicle operated as intended. The vehicle was taken to (tallahassee Ford Lincoln 243 N magnolia dr, tallahassee, fl 32301 (850) 877-1171) where it was diagnosed that the fuel pump was defective and needed to be replaced. The vehicle was not repaired. The failure still persisted. The contact mentioned NHTSA campaign number: 18V735000 (fuel system, gasoline) as a possible solution to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 58,885.

- Tallahassee, FL, USA

problem #228

Jan 282020

Focus

  • miles
Well when driving my car for a while more then a hour or so I would randomly stop I. the middle of the freeway pretty much if your pushing the gas it's like pushing the brake the fuel wouldn't go to the car to mqke it move I have to immediately turn my car off I was scared it would break the engine or so thing it was unsafe cause it was on the freeway so I could of gotten hit from the back I've taken it to the Ford dealership cause they said it was the recall on my car but I've taken it 3 times now and they tell me they can't find the problem it's getting frustrating cause they act like they don't care all they worry about is getting there loaner car back they don't care about the safety of there customers

- Dallas, TX, USA

problem #227

Sep 012019

Focus

  • miles
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact was then informed by (rivertown Ford 1680 whittlesey rd, columbus, ga 31904) that the vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). It was recommended that a diagnostic test be performed on the purge valve. The result was that the purge valve was intact so the software update would be performed. The software update was performed however, the failure recurred. The contact stated that the battery, idle sensor, throttle body control module and purge valve was previously replaced. The manufacturer was not contacted nor informed of the failure. The failure mileage was unknown.

- Phoenix City, AL, USA

problem #226

Jun 182019

Focus

  • 98,000 miles
The vehicle had a recall on the transimission. I took the vehicle in for the recall. The vehicle ran good for about two months. The vehicle has started to slipe when I hit the gas, like it neeed more gas. If the gas padle if hit any harder, I going to push it throught the floor.

- Fort Meade, MD, USA

problem #225

Aug 012019

Focus

  • 166,688 miles
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). While, driving at slow speeds up hills the gears shifted roughly. The contact stated the fuel tank failed to take the recommended fuel. While driving with a half tank of fuel the gauge dropped to empty. The fuel and engine warning indicator lights were illuminated. The vehicle was taken to koch 33 Ford 3810 hecktown rd, easton, pa 18045(610) 810-1145 but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 166,688.

- Jim Thorpe, PA, USA

problem #224

Jan 272020

Focus

  • 86,000 miles
Car was taken to Ford dealership to have the recalls done for the transmission, fuel tank evap and door latch. Ford completed the recalls for the fuel system and door latch at this poticular time the transmission was not fixed.(did not pass Ford shutter test). At this time the check engine light was on because of the transmission, according to the Ford dealership. I picked the car up amd drove with my son the vehicle did not drive right because transmission issues. I contacted the dealership again after contacting Ford Motor Company about my concern with the drivability of the car. I made an appointment but had to wait approximately three weeks because they were replacing the floor in their shop. The check engine light remained on the entire time until the appointment. After dropping he car off and Ford diagnosing the problem, I received a call saying Ford motor is now covering the transmission and they will have to wait for parts to finish it. At this time they also informed me that the check engine light is now on because of the purge valve. I had barely driven the car since the last visit when the recalls were taken care of?? they stated that the purge valve would not be covered because the recall had been completed on the fuel tank. Reluctantly I told them to replace at my cost. The dealership called to say the vehicle was complete. I picked it up that evening and made it 7 miles away from the dealer and the check engine light came on once again. I called the dealer immediatley to let them know and they could not get me in right away. My son and I took it for a ride the following day and approximaty 40 miles the car lost power and could not go above 40mph on the interstate. I called to make another appointment when they diagnosed this time both catylitic convertors are bad and will cost $2100 to repair. What caused these to go bad this was not an issue until reca

- Clear Spring, MD, USA

problem #223

Jan 192020

Focus

  • 95,000 miles
We had a little over a quarter tank of fuel. We going shopping so we topped off the fuel tank this morning. After we drove approximately 80 miles, it started snowing heavily. I noticed something with the car. I had no acceleration like the engine died. Regained power for a few minutes until the engine died. I was lucky enough to park on the side of the road. Tried restarting the engine several times. After a half hour, I tried again only for the engine to sputter to and idle. It idled for 3 or 4 secondsand died again. After another half hour I tried again. I started and ran about ten minutes. I had the car towed home in fear of stalling out again.

- Lowell, IN, USA

problem #222

Jan 102020

Focus

  • 83,506 miles
Driving on highway car stalled and check engine light came on. When I was able to get started again took it to nearest auto zone got error code P1450 fuel tank vacuum

- Lilburn, GA, USA

problem #221

Nov 272019

Focus

  • 63,888 miles
Vehicle was in motion when the 'stop safely now' alert came on and disabled power to the car. I was able to stop the vehicle safely but unfortunately, it didn't turn on again so it had to be towed to my house. After trying multiple times with no luck, I had it towed to the Ford dealer for inspection and repairs. I know this defect is known by Ford since some recalls have been issued but to try to repair the concern. My car's 'electric unique component' 8 year warranty is still valid but Ford is trying to charge me for the repairs. The vehicles 12V battery died due to the problem but they made me purchase a new one for $180. I believe I shouldn't have been charged since the issue was caused by the cars defect. The car has been at the dealer for 2 weeks with no resolution. I just feel I wanted to make a complaint to maybe get assistance with Ford acknowledging that the issue should be covered under the warranty. Thank you for your time and attention.

- Pacoima, CA, USA

problem #220

Dec 212019

Focus

  • 180,000 miles
I was driving along the highway 80 in the left hand lane, ready to pass a semi truck when the car lost all power from the engine a light came on and it read engine default service now ok, as all power was shut down. I was then forced to go to the emergency lane. I was almost ran over by two semi trucks coming from the right side of highway 80. I had it serviced at phil long Ford chappel hills in Colorado springs and they wanted $4500 to fix it.

- Toledo, OH, USA

problem #219

Dec 172019

Focus

  • 82,000 miles
Tcm replaced 66,550, clutch pack replaced 68,148, and complete communication failure between the throttle and transmission, tonight at 82,000 miles, I fully opened the throttle pedal down, and transmission failed to give me any acceleration for 3-5 seconds.this almost caused a bad situation tonight. Radiator replaced at 77,600, coolant still drops to the min- line. No reasoning on where the coolant is going.

- Pottstown, PA, USA

problem #218

Dec 142019

Focus

  • 2 miles
I was setting at a red light and when it turn green I stop on the gas a little to start going but it hesitating and the would not go. It just kept hesitating and car behind me lade on the horn. It would go a little bit and stop again. It keep doing that at every light I stop at.

- Redford, MI, USA

problem #217

Oct 012019

Focus

  • 80,000 miles
The contact owns a 2014 Ford Focus. While adding fuel to the vehicle, it would not start right away. The vehicle also felt as if it would stall when having to slow down in traffic. Malloy Ford of charlottesville (2070 seminole trail, charlottesville, va 22901, (434) 977-7960) diagnosed that the canister purge valve failed. The dealer stated that the vehicle was not included in a recall for the canister purge valve. The manufacturer stated the same as the dealer and opened a case to qualify for reimbursement if the vehicle were included in a future recall. The failure mileage was 80,000.

- Bremo Bluff, VA, USA

problem #216

Nov 112019

Focus

  • miles
Vehicle stalls and has hard starts, check engine light, an 'inaccurate or erratic' fuel gauge, and loss of power. Recall was to reprogram the ECM but did not resolve issue. Ford denying to perform the other part of the recall to replace the cpv, gas tank, charcoal canister, and fuel delivery module.

- Fort Worth, TX, USA

problem #215

Nov 252019

Focus

  • 98,000 miles
Everytime I pump gas in my car and I turn it back on, it wants to die immediately. One time it took about 5 tries before it actually worked. I had just gotten the recall done for the fuel tank where it was reprogrammed so it can detect an issue with the canister purge valve. And now my engine hesitates to start.

- Oklahoma City, OK, USA

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