10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
48,578 miles

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« Read the previous 20 complaints

problem #194

Aug 062019

Focus

  • miles
I had a recall on this vehicle prior to this complaint I'm filing now. The recall was fuel deformation inspection, Ford installed a fuel vapour Sep the recall number is 18S32. Now this problem was originally fixed 3/18/19. It is 8/13/19 that I am back at the same location for the same exact problem which includes low fuel pressure, the gas isn't getting to the engine (censor) and the car stops out of no where while driving on a highway.

- Miami, FL, USA

problem #193

Aug 142019

Focus

  • 30,000 miles
There are two open recalls related to the fuel system of my vehicle. I have been contacting my Ford dealership since the winter of 2018 about having the recall work done. They have not gotten back to me and have only stated that they will when there is a fix available. As of this week, 08/14/19, my check engine light is on. Took to an auto parts store to have them run the code. Two codes came back and both are related to the fuel system. The recalls in question indicate that the vehicle can stop running while driving, and this increases the likelihood of an a collision. The car is now not running at all. It is unacceptable that Ford has taken close to a year to fix their errors which have caused these recalls, especially when safety is a concern.

- Surprise, AZ, USA

problem #192

Mar 012019

Focus

  • 75,000 miles
My car is part of the 18S32 (Ford) recall for the "fuel tank deformation". I had it serviced in March in bolivar, mo at bill grant Ford dealership. The reprogrammed the part as needed due to the mil being on with the code and stated that the recall has been fixed and Ford has closed the recall on my car. The car would not start after fueling and it could take anywhere between 5 minutes to upwards of 45 minutes for it to be able to start after fueling, which leaves me stranded at times. Their repair lasted about 2-3 weeks and it was back to doing it again so I am back at square 1 with this car. The car is back in the shop again after several weeks of waiting to get in the shop. It is currently at the jim trenary Ford dealship in moscow mills, mo where I reside. They are saying that the purge valve is failing due to the recall, as the recall states exactly. And due to the fact that the recall is closed on my car because it was repaired once, Ford is refusing to pay for it. It is not my obligation to pay for this repair as this is 100% Ford's fault and I will not provide payment for it. Ford issues the new recall (19S22) and they are saying that mine is not included in that recall but yet it needs to be as the issue is still happening. I have reached out to Ford and they state that they will not cooperate with paying for the repair on the vehicle, even though this is their recalled part. Or they need to expand the recall for a more broad spectrum of vehicles as this is unacceptable. I request the help of the NHTSA to assist me with having Ford fix what they broke. Thank you.

- Moscow Mills, MO, USA

problem #191

Aug 052019

Focus

  • 52,000 miles
Prior to, the car would shudder, almost rock back and forth at slow speeds either in the parking garage, parking lots, at home. Recently the car had a rough time turning over after filling up at a gas station. The car shuddered and seemed to have a hard time moving. About a mile down the road the check engine light came on. This had happened previously, however, when the code was checked it went away (P144A). With what I was currently experiencing I took it to a shop and was advised that the purge valve had to be replaced.

- Austin, TX, USA

problem #190

May 012019

Focus

  • 60,000 miles
The problem occurs when accelerating from a stopped position or upon slowing down and then accelerating. The vehicle jerks and shakes like it is not getting adequate fuel. The amount of gas in the tank makes no difference. It feels like the vehicle wants to stall. I just purchased the vehicle from the original owner. I have not noticed this problem when going in reverse but only when in the drive position. The owner did not have a manual for the vehicle. I started driving the vehicle in May 2019. The original owner said he has not received any recalls on this vehicle.

- Taylorville, IL, USA

problem #189

Jun 212019

Focus

  • 80,000 miles
The car ran out of gas even though the gauge indicated the car had about 60 miles to go before empty. Now, the transmission seems to be going out. When the car shifts from 1st to 2nd gear it feels like the car is about to stall out.

- Arcadia, FL, USA

problem #188

Aug 022019

Focus

  • 82,000 miles
Takata gas tank recall: Last year at 68,000 miles I took my car into dealership for gas tank recall. It was repaired and there were no more problems until about a week ago. My vehicle now has 82,000 miles on it. It started jerking and stalling a lot and I realized in the past week I had stopped to get gas every day on my way to work. I have put a total of $55 in to drive 300 miles. I started noticing the miles to empty dropping rapidly just driving less than 1 mile.I took it to the local Ford dealership who did not perform a diagnostics test and told me to come pick the vehicle up, the recall was already performed a year ago. So I called Ford Motor Company to complain about this peoblem and was told I could only have that problem fixed once! they told me they would open a case#cas22299572 and I would hear back in 1 business day. I am in the process of moving and I can't go to work for fear of the car "blowing up" especially with it being 100 degrees outside. Why is nothing being done with all the problems we as Ford Focus owners have been dealing with? our lives and our family's lives are at stake here. I have lot jobs, been worried sick, not to mention the time I have wasted taking my vehicle in for tge same thing time after time after time. This has been ingoing for 4 years with the transmission and gas tank problems. Why is Ford not offering some kind of compensation to those of us affected by a vehicle they knew had problems before they were put on the market to sell! I just don't understand and now in the process of moving expenses, I will have to get a rental car so ai don't blow up. Please help!

- Tooele, UT, USA

problem #187

Jul 192019

Focus

  • 120,000 miles
We purchased this car and it cut off on my daughter due to the gas tank not functioning properly. The car was repaired and we paid for it. Shortly after, the car's transmission stopped shifting properly, lose power, jerk, and shake while driving. It has become so unpredictable that we are unable to drive it. We have been to Ford for their secret repairs to the transmission and consistently been told by those that are to do the repair that they don't know anything about it.

- Snellville, GA, USA

problem #186

Jul 302019

Focus

  • 75,000 miles
The fuel pump has failed on my Focus. The car just shut off while driving. Engine turns over but will not start. It was on a residential street. My car was built 7/14 which falls outside of the recall window which ends in May 20014. Its my firm belief it may very well be the same fuel pump issue the others are having. Have not made any repairs yet as this just happened last night 7/30/2019.

- Cape Coral, FL, USA

problem #185

Oct 222018

Focus

  • miles
We received a recall notice in October 2018 and the part needed to repair the issue is still not available 10 months later.

- Gardena, CA, USA

problem #184

Jul 012014

Focus

  • miles
Transmission and clutch issues when trying to accelerate

- Baytown, TX, USA

problem #183

Jun 302018

Focus

  • 154,000 miles
When entering high way and step on gas car struggles and stays at a low speed and will no speed up until after awhile it starts to shift gears. When going at a high speed wheels start to shake car can't go faster than 55mph. When making a complete stop and the. Step on gas it struggles to shift gears, when turning car off and then turning it on after 10 minutes car will not turn on even with a new battery. You have to keep trying to idle until car turns on.

- Maplewood, MN, USA

problem #182

Jul 062019

Focus 4-cyl

  • 59,929 miles
Tcm recall purchased vehicle May 2016. Through 3 years of ownership, vehicle was taken to beach Ford approx. 3X for regular service including oil change and air filter. While vehicle was at beach Ford, I requested service department check the transmission/dual clutch mechanism due to noticeable stuttering while driving. At the time of receiving vehicle back, I was told that the transmission was fine each time. 7/3/2019 - I was on my way to work 30 miles away from my home. While making right hand turn, then accelerated vehicle jolted with check engine light being illuminated. Upon further acceleration, determined vehicle could not go above 25-30mph. Once parked to address unknown mechanical issue, attempted to reverse out of parking space and discovered vehicle had lost reverse. Contacted beach Ford explained the issue as well as explaining that the vehicle was 30 miles away from my home and not drivable. The service adviser stated that they did not have a tow truck and could not provide any assistance to have vehicle towed to the service center. 7 hrs later after going through my insurance company with roadside assistance, my vehicle was towed to beach Ford within minutes of the service dept closing. Due to July 4th holiday, my vehicle would not be looked at until 7/5/19. Received call approx. 4:30pm stating my vehicle was ready to be picked up. Cpv recall while vehicle was in service for tcm recall, I requested additional recall NHTSA 18V735 canister purge valve be address. Service advisor stated they would address and vehicle would be ready the following day 7/6/19. Received text 10:44am to pick up vehicle. Clutch still felt shaky. See pdf attachment beachfordservjuly0619 cpv recall see pdf attach 14focushernansfty072519 for further issue see pdf attach beachfordservjuly1519 see pdf attach focusservice historycarfax prepared by [xxx] carmasters, llc. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Virginia Bch, VA, USA

problem #181

Jul 012019

Focus

  • 36,000 miles
I purchased this Ford w 15000 miles on it. It now has 37000 miles. I feel like the car is a lemon. I have had several issues requiring me to go Ford dealership. First the gas information was incorrect. It said I had 26 miles to drive but ran out of gas. Then when I was driving on the freeway the car got stuck in between gears. I could not accelerate. Then the I tried to back out of a parking spot and the I could not put car into reverse. As a result car was fixed under warranty and recall. The items fixed were gas tank recall, engine mount, clutch, transmission, and (reservoir tank that was not covered under warranty). I picked up car and next day I drove to work with the same issues. Gears are not shifting. Take bake to dealer and fixed transmission module. Now the power steering does not work. I took it to Ford and they charged me 160$ to look at it. It will cost 1800$ to fix steering. This not covered under warranty. The dealer also said that the suspension needs to be replaced soon. He stated that suspension needs to be replace at 50000 miles my car only has 37000 miles. I have never replaced suspension in any other car. It makes no's sense why this car is falling apart with 37000 miles on it. It's a lemon and I want my money back. I bought this car for my daughter and it is not safe to drive!

- Sacramento, CA, USA

problem #180

Mar 312013

Focus

  • miles
The car does not shift correctly it sputters when accelerating. When accelerating it doesn't shift properly like its not getting enough gas. Also when you are sitting in traffic and go to accelerate it jumps forward. This car also has died while driving as it is shifting gears. Even though there is a date at the bottom this has been like this since I purchased it. I was told by the dealer its the way I drive it the computer shifting has to get use to my driving habits.

- Gramercy, LA, USA

problem #179

Apr 082016

Focus

  • 21,961 miles
When test driving this 2014 Ford Focus I felt the car shudder on take off and when pulling out into traffic hesitation. I asked the salesman about this and just shrugged it off as no big deal. After purchasing the auto I had to return to the dealer in parsons, ks. And was told it was the way I was accelerating. No way there is something wrong with this vehicle. After 3 different returns and work done it still does the same thing. I am 82yrs old and do not feel safe driving this car. Ford motor knew they put out a faulty vehicle but sold it anyway. They extended the warranty to 100000 miles but each time you return for service they say they can't do anything unless the engine light is on. Ford supposedly put out a notice to repair these cars when they came in on 7-12-2019 to 7-19-2019 but when I called I was told by the service manager he knew nothing about this and could only do anything if told by Ford. I contacted pittsburg Ford on 7-19-2019 and asked to speak to the service manager but unable to locate him so I left my name and phone number and have yet to hear from him. This happens when driving, pulling out into traffic and when driving on the highway. On occasion the transmission slips/

- Parsons, KS, USA

problem #178

Jul 172019

Focus

  • 67,689 miles
Takata: The problem with the car is if you put gas in the car the car will not start you have to keep turning and pressing on the gas pedal until it register that there is gas in the car. The read will say 98 miles until you need gas but if you dont put gas in before then the car will shut off and that reads at about a quarter tank of gas. Then theres times I get into the car to go and the steering column will lock to where you cant even turn the wheel. I looked it up and I see theres been problem with the steering column plus it lites up in the car steering wheel default I called the Ford but there saying there is no recall on any of the two things im talking about. Its not safe what if the wheel decides to lock while I am driving or the car shuts of because it read 98 miles before you need gas but thats not the case. I was driving out of my driveway and the wheel locked. With the gas was on the road and the car shut off luckily I was close to a gas station.

- Ft Lauderdale, FL, USA

problem #177

Oct 012018

Focus

  • 120,000 miles
The contact owns a 2014 Ford Focus. While driving 30 mph and depressing the accelerator pedal, the vehicle began to hesitate. In addition, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic and then to folsom lake Ford (located at 12755 folsom blvd, folsom, ca 95630, (916) 353-2000) where the contact was informed that the failure was associated with NHTSA campaign numbers: 13V523000 (power train), 18V735000 (fuel system, gasoline), and 16V643000 (latches/locks/linkages). The contact stated that the failure continued. The manufacturer was not notified. The failure mileage was 120,000.

- North Highlands, CA, USA

problem #176

Jul 052017

Focus

  • 30,000 miles
2014 Ford Focus transmission clutch went out 3 times since I have own the car. Stopped at traffic light foot. On break car in drive car goes flying backwards. Car lose of power will not go in reverse.setting waiting to pull out in main road foot on break car in drive car shot me out in front of a pepsi truck car control it's self. Took car to police station in N barboursville West Virginia to report it they laughed at me. Car jump's will not go. Then sends you flying backwards or forward. Car is trying to kill me driving the car in the streets is when this happened or waiting to pull out on the streets in going from 2017 to 2019

- Barboursville, WV, USA

problem #175

Jul 012016

Focus

  • 10,000 miles
The Ford Focus stutters when taking off. Everytime I go to get on highway it wont accelerate and shakes. It's scary I always feel like it will cause an accident and Ford service shops refuse to do anything about it even though my vehicle has been under warranty.

- Bunker Hill, IL, USA

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