10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
48,578 miles

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« Read the previous 20 complaints

problem #154

Jun 052018

Focus

  • 40,000 miles
When in drive does not want to shift from first to second, car acts as if it is in neutral while driving causeing a a serious saftey hazard as this occurs while car is inmotion.

- Folsom, CA, USA

problem #153

Jun 142019

Focus

  • 100,000 miles
I have a 2014 Ford Focus. I had issues with the gas tank filling starting at the end of 2018. I also stalled out on the highway prior to this. I informed the dealer of this issue prior to the completion of the recall which is associated with this defect (safety recall notice 18S32 /NHTSA recall 18V-735). The dealer completed the software update related to the recall. The gas tank still exhibited issues filling (which only emerged around the stalling ' this is related to the recall). The next day after the software update was completed, I received a P1450 error code related to an evap cannister error. According to the dealer, the repair associated with this should have been covered under the recall. However, the dealer (who has been extremely helpful) stated that Ford was unwilling to provide reimbursement to this for this repair. Ford, on their website states, 'dealers will inspect and replace the canister purge valve, carbon canister, fuel tank and fuel delivery module, as necessary. There will be no charge for these services.' Further efforts to speak to Ford directly about this have been unsuccessful. The dealer stated that this is a technical issue with billing that Ford refuses to address. As a result, I have had to replace the evap cannister at my own expense ($331.39). The P1450 code came back on after this repair. Therefore the issue is still not resolved. I have been told that any further recall related repairs will be at my expense because Ford refuses to provide appropriate reimbursement. The dealer expressed that they were very frustrated with the situation.

- Nevada, MO, USA

problem #152

Feb 142019

Focus

  • 75,000 miles
The contact owns a 2014 Ford Focus. While driving 60 mph, the check engine indicator illuminated, the fuel gauge fluctuated between full and empty, and the vehicle stalled. The contact stated that the vehicle ran out of fuel. The contact stated that the vehicle was pushed to a fuel station and filled with fuel; however, the vehicle failed to restart. The vehicle was towed to al packer's white marsh Ford (located at 9801 pulaski hwy, middle river, md 21220, (443) 777-5000) where it was diagnosed that the fuel tank was deformed due to a stuck canister purge valve. The vehicle was not repaired. The VIN was not available to verify if the vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the failure recurred several times. The manufacturer was not informed of the failure. The approximate failure mileage was 75,000.

- Nottinghan, MD, USA

problem #151

Jun 052019

Focus

  • 40,000 miles
While driving my 2014 Ford Focus on the highway, the car almost stalled during a backup in traffic. While normal driving the car lost power and the RPM gauge started dropping as the accelerator was been depressed further. While traffic to overtake on the highway the car actually slowed down while trying to go faster. The car behave like the transmission is having problems switching to lower gears.

- Uniondale, NY, USA

problem #150

May 082019

Focus

  • 95,000 miles
Ford is refusing to perform recall 18V-735. The car stalls, runs out of gas, has erroneous mileage and dte readings. The local dealer was "obligated" to perform the recall service when I had it in for a different safety recall for faulty door latch. They didn't seem to know much about the recall on the fuel system. They didn't know about the gas tank. I had to tell them. They reprogrammed the PCM which did nothing. The recall on this car was closed. I called Ford. They said the recall was still open and take it to where we purchased the car new. That dealer says the recall is closed on that car. The car stalls, ran out of gas yesterday with my wife on a busy highway. This is a dangerous car. Called Ford again. They say the recall service was performed and the car is fine. Look at the photo. Does that look like it is fine" 39.8 mpg" not a chance. The car lurches, stalls and runs out of gas between 120 and 60 miles left on the dte gauge. When you fill up you can tell their is 3 gallon at least in the tank. The gas tank is collapsed. The sending unit / fuel gauge is crushed. Yet Ford says the car is fine. It's fixed.

- Allegany, NY, USA

problem #149

Oct 012018

Focus

  • 99,650 miles
The recall that hasn't been satisfied as of yet regarding the cpv has caused major issues with my car yet I can't get it fixed as the dealer replied saying it wasn't available yet when the recall was October 2019. I also believe I've had a faulty transmission and yet the dealer has also said they couldn't do anything about it.

- Osage City, KS, USA

problem #148

Mar 152019

Focus

  • 102,000 miles
The contact owns a 2014 Ford Focus. While driving 20 mph, the vehicle started to hesitate and the check engine warning indicator illuminated. The vehicle was taken to san tan Ford (located at 1429 E motorplex loop, gilbert, AZ 85297, (480) 821-3200) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 102,000.

- Gilbert, AZ, USA

problem #147

Dec 252018

Focus

  • 13,500 miles
When driving down the highway going 70 mph, the door bell started sounding, the check brake fluid read out came on like the car had a major problem electrical. This happened four times thru this past winter 2018/2019. The temperature on the dash was 10 degrees or below every time it happened. Rude awakening on the highway. Also the front wheels will spin when trying to take off from a stop sign on occasion. Like it can't get going. One more thing is going down the highway I've had no power like the car is in neutral when I've had the cruise on. This has happened twice. I don't have exact dates one date was 12/26/2018

- Elwood, KS, USA

problem #146

Mar 092019

Focus

  • 50,000 miles
I have a recall for possible deformed fuel tank. It is making my car stall at any time to include using cruise control or stopped at a light. The issue is known by my local Ford dealership. Their advice is to keep the gas tank filled above half but I have stalled after driving 30 miles after filling up. I had them inspect my car and they said everything looked fine. I asked about the stalling and they said wait for the software. I guess they expect that I walk to work until they fix the issue. I had a local mechanic look at it and they recommend I wait for the recall because they are unsure if the part will fix the problem without the software. I already had to rent a car for a family emergency and dont want to get stranded while driving to work because I am forced to drive a faulty car with no fix. I can afford to buy or rent a car until an unknown date.

- Alamogordo, NM, USA

problem #145

Apr 302019

Focus

  • 100,000 miles
After the recall "repair" my car began exhibiting the issues described in the recall. This system caused my clutch to burn up and now Ford will not repair issue. Stepping on the gas either floods engine or stalls engine. Issue is especially noticed when leaving a stopped state.

- Chapel Hill, NC, USA

problem #144

Apr 122019

Focus

  • 71,000 miles
I recently bought a 2014 Ford Focus hatchback from elliott Chrysler Dodge Jeep in carthage Texas not knowing I was buying a vehicle with a active safety recall. Was told buy the salesperson there was no recalls on the vehicle that they are required by law to fix them prior to selling it. And I was driving home 11 days after getting the car and it stalled out in the middle of the highway in the left lane and would not accelerate and the check engine light came on and I was almost hit by another vehicle. I sent the car back to the dealer you tried to give it back to me again telling me that they drove it the check engine light isn't on anymore and we looked up your website to see if the car had an active recall which it did. We refused to take the car back unless they fixed the recall. So they said they were sending the car to excel Ford in carthage Texas. That they had called them and verify the recall in which we found out about the recall from the paperwork from the dealership giving us the website. The service tech called and said he called Ford verifying the recall and that the parts for fixing the recall we're on backorder and could take quite a while. A day later elliott Dodge of carthage called us back where we bought the car and said they had the car back the recall was fixed. Along with the piece of paper stating it was fixed but not how. And now a week later if that and the car stalled out again check engine light on and did the same thing it did before the recall was allegedly fixed. Once again nearly causing an accident when the car stalled and will not accelerate. I was just driving down the highway and it stalls check engine light flashes then stays on losing all power and will not accelerate.

- Carthage, TX, USA

problem #143

Apr 092019

Focus

  • 20,000 miles
I took my car in for a recall a few months ago also mentioning that it has been saying it's overheating and they gave my car back saying nothing is wrong and now I've been driving with my newborn daughter and all of the sudden my car wouldn't go past 65 & then after it started working again my battery goes out I thought it was because the gas light had been on and so I called aaa and had someone come down they put in gas and got it started but to my dismay I wasn't even able to make it home seeing as how my car could barely accelerate and again it shut off at first I was driving on the freeway and when I slowed down to stop at a light my battery symbol went on and then the car shut off & after I got it working again it was working and then it slowed and would let me press the brakes anymore and since the. It won't start

- Palmdale, CA, USA

problem #142

Dec 032018

Focus

  • 39,000 miles
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). While driving various speeds or while the vehicle was idling, it would stall without warning. The vehicle was taken to Ford of kendall (305-238-9211, located at 15551 S dixie hwy, miami, fl 33157), but the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 39,000. VIN tool confirms parts not available.

- Miami, FL, USA

problem #141

May 012018

Focus

  • 108,980 miles
The contact owns a 2014 Ford Focus. While driving at unknown speeds, the vehicle shuddered when the accelerator pedal was depressed. Also, the fuel gauge failed to display the correct fuel level. There were no warning indicators illuminated. The contact called lafontaine Ford of birch run (11661 N beyer rd, birch run, mi 48415, (989) 652-6157) and was informed to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 108,980.

- Saginaw, MI, USA

problem #140

Mar 292019

Focus

  • 150,000 miles
The contact owns a 2014 Ford Focus. While driving 70 mph, the vehicle decelerated and stalled without warning. In addition, the check engine indicator illuminated. The contact was able to restart the vehicle; however, it operated in limp mode. Varney Ford Inc (located at 237 moosehead trail, newport, me 04953, (888) 460-7356) was contacted and an appointment was scheduled to have the vehicle diagnosed on April 12, 2019. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was also made aware of the failure. The approximate failure mileage was 150,000.

- Etna, ME, USA

problem #139

Dec 012018

Focus

  • 64,000 miles
This vehicle has had door issues where the door would open unexpectantly, the transmission has caused hydroplaining and has also caused the car to stall on the freeway. Even though they fixed the transmission the problem has returned and insist on being a continual issue. Now there is an additional recall for December and that is cpv. When I contacted Ford in order to have a refund or be able to return the car and switch it out for something else... I was told no there wasn't an option to do so. Is this true that I have to just continue going along with the car and continue to have these types of issues through the lifeblood of this vehicle?

- Leavenworth, KS, USA

problem #138

Mar 302019

Focus

  • 146,000 miles
Was driving vehicle then all of a sudden it started shuddering and seemed like it was having trouble shifting gears pulled into parking lot then vehicle wouldn't go into reverse all other gears worked fine and the rpms on vehicle would rev up on their own without pressing on the gas pedal after about 20 to 30 minutes was finally able to get out of reverse

- Lubbock, TX, USA

problem #137

Mar 292019

Focus

  • 151,354 miles
Electrical wiring malfunction, internal computer is malfunctioning not giving detailed on info for my car if anything is wrong. Fuel line malfunction. Small leak and smell

- Rowlett, TX, USA

problem #136

Mar 202017

Focus

  • miles
I purchased a 2014 Ford Focus used with 86K miles, upon taking delivery of the vehicle we noticed while driving the vehicle when starting from a complete stop the car jerks and bucks. I took the vehicle for recalls to be fixed, in which I believe the transmission issue fell under the tcm module recall. My daughter was driving back to campus and the car was bucking and jumping and then finally cutoff while driving!!!

- Morrisville, NC, USA

problem #135

Feb 072019

Focus

  • 2 miles
February 12 our way to work about 1/4 mile away. At the stop light waiting for the other car to turn. I let go of the break then car just stopped in the middle of the road while in driving. Lights are on. Power windows. Fuel tank deformation. I got it towed to the dealership. Saying I have to pay $800 something dollars for diagnostics and the other problem he is saying. Until now I still don't have a car. They did not give me a rental car or have the car towed. This defects puts my life and the other person in danger and now I have to pay for the company defects? I called 3 different mechanics about it. Doing my own research what is really going on. Take note: These people have not seen or touched my car. I just simply stated what happened. And I told them about the recall.

- Trenton, NJ, USA

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