10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 44,887 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The horn quit sounding upon activation by the horn relay switch on the steering wheel. It does not sound when pressing the remote twice to confirm it's locked up. It does not sound when the alarm is activated. The fuse is ok. The horn relay does not click when horn relay switch on steering wheel is depressed. The wires are all intact and connected. I took it to a Ford dealer. They said it would cost $200-300 and need the car for 2 days. According to all the complaints and concerns about this issue on various websites, thousands of owners of Ford Focus have the same issue with the same response from the dealership.
- Socorro, NM, USA
Transmission jerks, slips and if I want to skip the shuddering I have to drive faster also in reverse mode I hit the car behind me while parking because the reverse mode makes the car "jump" which makes me loose control of my reverse speed and the car(transmission) is just being fixed 1 week ago and Ford people told me in Ford services that that is how the car is supposed to work! I did not know what to do so decided to sell(loosing 2K dollars) the car the way it was but I do not think the car has to be on the streets is just dangerous, so in a nutshell if I dont want the car to jerk or shudder I have to step on the gas pedal harder that is just unsafe and in reverse mode makes the car 'jumps" and hit other cars while parking. Ford service people told me that is normal so I decided to get rid of the car, but I swear if I had the money I would buy all of the focuses with power shift transmission and destroy them just to have american drivers safe, please do something this is unvelivable.
- Maspeth, NY, USA
When you are acceleration from first to second and sometimes second to third the car shakes very very badly and makes it hard to accelerate.
- Benton, MO, USA
Transmission control module
- Tucson, AZ, USA
When accelerating it feels like the clutch is not engaging. The car rattles and jerks despite previous recall repair of the transmission and recent replacement of the transmission modulator system. This problem has existed since I got the car, but has gotten progressively worse and feels like it is going to stall or ruin the transmission.
- Floral Park, NY, USA
The first incidence (2/26/18) was while stopped on a highway off-ramp, the engine stalled. The car was able to be restarted and driven. On a second occasion (2/28/18), I was driving and in motion on a residential street when the engine shut off. The brakes and steering was not affected and I was able to stop the car and restart the engine. Prior to this, the check engine light came on and I had scheduled service on the car for 3/7/18 (the earliest they had available). The car has had multiple transmission replacements in the few short years that I have owned it.
- Mckees Rocks, PA, USA
For the past year, my Focus has been having issues with the clutch, and in the past it has had a recall for this exact problem. However, I never got a letter or call for this recall. Recently on Feb. 19th I went to future Ford in auburn, ca to get this checked out and they said Ford will have to deal with this. When I contacted Ford they said they can't help financially and therefore I have to pay the $3000 to fix something that didn't happen under my administration. I have the email they sent me saying they won't be able to help out. As this is a safety issue, I'm not sure why they won't help out as it causes my car to stall and hesitate when ever I need to accelerate after I stop. Not only that, I went in a few years ago having to fix another part of the car, and if Ford knew that they had a recall for this, why didn't the fix it at the time.
- Sacramento, CA, USA
The transmission is slipping and jerking while I drive. The clutch was replaced while under warranty. But transmission still acted the same. Now Ford won't agree to fix it. Transmission is under recall #14M02 for tcm not the clutch and Ford tell me I have to fix clutch. When they replaced clutch before they told me it would take several months to get it broke in to the way I drive and it was covered under warranty for 150,000 miles. Well I waited couple of months and took it back. Ford said it was past 30 day warranty and I had to pay to fix it. Ford should be responsible for replacing clutch since it never drove any different after they replaced clutch. The car has been at automotice group of jasper Alabama for 3 weeks and I haven't got any response from Ford except to contact service manager at jasper. Ford company has not even call service manager. Service manage has not heard from Ford.
- Jasper, AL, USA
Windshield trim flew off while driving on highway, car has only 34,000 miles
- Orangevale, CA, USA
Horn stopped working at 3 years old.
- Easton, PA, USA
Windshield wipers stop working, they freeze in place on the windshield.
- Palm Bay, FL, USA
While I was driving to work today. On 1/17/2018 my transmission fault light when on while in motion and when I stopped the car, shut it down, and restarted it it when off but came right back on. Is there a recall for transmissions on Ford
- Dallas, TX, USA
Ford has safety recall for faulty door latches and dealership states 1 to 2 month back up. Jack madden Ford refused to take vehicle and make repair. This issue according to service department at rodman Ford is the door latch may not secure and the door could open during vehicle operation. If the state of mass can give a rejection sticker taking an unsafe vehicle off the road what is my option if the dealership refuses to repair the recall and should the vehicle be taken off the road.
- Norwood, MA, USA
The capless gas tank is trapping air, causing the car to "burp" and sometimes turning engine off even when driving. This has happened numerous times in the last 8 months. But more frequently lately. I was driving down the interstate and my engine cut off from it. Went to get it checked out and the service centers keep giving me the same response everywhere.
- Richmond, VA, USA
At times the car won't start, then after a few minutes it starts. Cuts off while driving at any speed as if it is out of gas. Cuts off on the interstate while driving at high speed or low speed. First the batter and oil light appears in red on dash when pushing the gas nothing happens and it cuts off. It stalls more and more, the fuel gage somes goes past full or fluctuates when driving. After putting gas in car it stalls more. Also, as I pull off after stopped or initially, the car hesitates and skips and the tires skip when until it gets past 15 -20 miles then the transmission is steady when it's not salling.. when it rains the passenger side floor and roof leaks water constantly when I am driving in water the passenger side floor gets wet. When it rains and the car is parked water leaks and the passenger roof is wet from front to back as well as about 2 inches of water on the passenger front and back on the floor.
- Sarasota, FL, USA
Recall on the transmission. Car jerks, when starting up from a stop, lurches forward. In motions both city street and highway, starting up from a stop.
- Green Valley, AZ, USA
The [xxx] transmission shudder and shake Ford won't fix it and it's been in the shop numerous times parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Ventura, CA, USA
Takata recall the vehicle shutters on take off as well as it doesn't shift so the engine just revs till you take your foot off the gas and try to get it to shift like that. The clutch has gone bad on all vehicles so it keeps doing it and gets worse and unsafe to drive on freeway and on regular roads because it looses power when it shutters. It does it when turning as well as even just being at a stop light and trying to take off. Cost over 1,400$ to repair
- Albuquerque, NM, USA
Vehicle fuel system leaking, gas tank disformed. Danger to my self and everyone around my vehicle. The dealer in Napa doesn't know why this happened. But they replaced the parts. This car is danger to everyone and public. Please make them replace this car before someone death. It can explode disformed gas tank and fumes makes this car a bomb. Please help the dealer wont return parts to me. Or tell me the cause. My number is [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- American Canyon, CA, USA
- Elkton, KY, USA