10.0
really awful- Crashes / Fires:
- 11 / 1
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 47,425 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving on snow covered roads the wheel wells for the car became packed with snow and ice. The clearance of the vehicle did not allow for being able to clear the buildup. Steering was very difficult and the snow and ice build up was rubbing on all the tires. Even after placing the vehicle in a garage I was only able to clear the front wheel wells, the rear wheel wells have a felt type lining that sticks in the snow and ice so it cannot be removed and rubs on the tires decreasing the handling of the vehicle. I contacted the dealer and they said they do not have any suggestions.
- Worden, MT, USA
The car was scary to drive on the highway with uncontrollable swaying had to white knuckle the steering wheel with compensation of darty movements! brought to the dealer they align it 3 times got better but still no complete reward. Then Ford said replace the steering gear ! test drove home with mi snow on the roads wow was it scary to drive it home extra darting fish tail experience. Since last repair it seems to getting bad again 11000 mile later while driving on bumpy roads it darts bad and sway steering ! I believe its a comb of programming issue of steering gear and rack and roll control !!! next will need engineer to look at it!
- Gaines , MI, USA
Steering sometimes wanders at highway speeds when problem occurs the wheels seem to wander left or right and small corrections are needed to keep the car going straight in the lane proper level of correction is impossible to make. As you correct in one direction you now are wandering in that direction. This causes the problem to happen over and over again. The result is the car "ping-ponging" in the lane problem is intermittent, problem is more pronounced at higher speeds problem seems to occur after driving the car for 40+ minutes problem is not "torque steer", the problem has nothing to do with throttle input wind seems to be unrelated to wandering sensation road surface quality seems to be unrelated to issue when making minor corrections on the highway: If I attempt not to overcompensate then I will veer too far in the direction that the car was wandering in the first place. You can't not overcompensate with the way it behaves. It's like you either don't compensate at all or you overcompensate, nothing in between.
- Duncan, OK, USA
I bought this car new 2 mos ago, it has always had weird steering. As you're driving it gets very stiff and '"dartey" and it difficult to maintain a straight line without constant correction and is very sensitive at higher speeds, you change lanes quickly and with little effort. I talked to the service consultant at the dealership and he said they can look at it but haven't had any complaints, but I see alot of complaints on the internet. I feel this car is unsafe and would appreciate your input, thank you.
- Youngsville, NC, USA
Low grinding noise coming from front of car after turns, inclines, accelerating after a stop. Sounds like aluminum cans grinding. Also, loss of power in car acceleration for brief periods when driving, especially when accelerating on the freeway to merge into traffic.
- Lake Forest Park, WA, USA
- Houston, TX, USA