10.0
really awful- Crashes / Fires:
- 11 / 1
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 45,472 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The vehicle a 2014 Ford Focus S model was moving at a high rate of speed going down the highway when it stalled out due to the wiring splices going bad causing the vehicle to stall out and stop without warning
- Springfield, OH, USA
Yesterday I stopped in a parking lot when all of a sudden my steering seemed to go out as if my engine had stalled (didn't). It resumed normal operation until today when I entered a roundabout when the steering started to lose the power feature if only for a few moments. I consulted a Ford dealer and saw no recalls on this problem. I am having the car checked on 3/14/16 for my transmission shudder and will attempt to get this looked at then. It is troubling to know that this may happen at high speed. In the roundabout I seemed to have a manual steering feature, but as I stated the roundabout speed was about 15 mph.
- Westfield, IN, USA
The contact owns a 2014 Ford Focus. The contact stated that while driving at 35 mph, the steering wheel seized. The vehicle was taken to a dealer, who diagnosed that the power steering sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,000. The VIN was unavailable.
- Lansing, MI, USA
I have had problems with my car ever since I bought it brand new. I have taken it back to the dealership so many times but nothing has been done about it. I feel unsafe driving this car.
- Lovington, NM, USA
Owned car 6 months and love it, especially the handling, until: At about 8500 miles, I started the car (on a Sunday morning-why I didn't call the dealership right away) put it in gear, pulled forward in my driveway and the steering wheel would not turn at all. I backed up and pulled forward again, and still zero steering wheel turn was possible. I turned the car off, pulled the key out, put the key in and started it again. Same actions, same result. I used our pickup truck for the day instead. I started the car again when I got home and the steering worked normally-I pulled forward and back in my driveway and parked it. The next morning, the car started just fine but again the steering wheel would not turn. I called the dealer and arranged a flat bed ride later that day. When the flat bed driver started to car to drive it onto his rig, he remarked that the car was acting just like a problem they're having in the 2015 F150, and two-handedly yanked my steering wheel hard to the left, still with no result. The wheel would not move, and I wonder what else he broke in his "bigger hammer" approach. He adjusted the position of his truck to be able to drive my car onto it without any steering available. I reported the flat bed driver's abuse of my vehicle to the dealer, where the car now sits awaiting service.
- Stone Ridge, NY, USA
I purchased the car brand new. It started bogging out dying in slow traffic and in the middle of turns. I have had it in the shop 5 times for same issue nothing was resolved. I have almost gotten in a couple accidents when turning the car dies in the middle of street and I have almost been T boned. I sounds like the engine is going to fall out at times. Sometimes when it starts to die it excelerates and send the car forward at a fast speed. I have only had car 18 month. I am terrified to drive this car!
- New Lenox, IL, USA
The contact owns a 2014 Ford Focus. While driving at 10 mph and attempting to make a left turn, the vehicle independently veered to the right. The contact stated that the steering wheel would not go back into the direction in which it was being turned. The contact then stated that the vehicle hit a curb and subsequently stalled without warning. The vehicle was towed to an independent mechanic for diagnostic testing; however, the details of the diagnosis could not be provided. The manufacturer was made aware of the failure. The failure mileage was 8,000. Update 01/13/16
- Whittier, CA, USA
Traveling straight on the toll road at 70mph (speed limit) with the cruise control on the back end of the vehicle started fish tailing and went out of control into a guardrail which total the vehicle. The vehicle was just purchased a month prior. I will submit photos and documents on request.
- Portgage, IN, USA
Purchased the car used with only 10K miles, after leaving dealership driving home on freeway speeds I noticed the car would not track correctly as is wanders left and right with a jerking pull requiring correction inputs the whole trip. Took car to dealership, first thing they did is rotate and balance tires. Did not fix problem. I have read of numerous reports of this same issue. When will Ford stand up to this problem before it takes someones life. The electronic steering problems are a serious and dangerous issue. I do not recommend anyone purchase any Ford Focus until this poor system is replaced, or a recall is instated to fix this serious issue.
- Port Angeles, WA, USA
2014 Ford Focus with 78*** miles. Electronic power steering failed while driving at speed on the highway. Steering was very difficult to use, far more difficult than a hydraulic vehicle with a power steering failure. It felt as if something was locked up inside the steering column. Car was unsafe to drive.
- Purcellville, VA, USA
When I take off from being stopped, my car drags with a vibration. When I pick up speed on the freeway my car slides to the left and I lose the control of the steering. My phone numbers have never been able to be sync to my car because the electrical part is defective. My tires light stays on off and on. It feels as if something is getting loser under the rear of my car. On fox 2 news this morning, they announced a recall on Ford car axles. Today is October 1, 2015. The date of the last incident is given below. But I have been having problems for a while. When I took my car to the dealership about the light and tires, they just reset it. They didn't take time to test drive it and really address my problems with this car. I don't want to have a accident or die in my car. I would like to get these problems taken care of.
- Detroit, MI, USA
The contact owns a 2014 Ford Focus. After the vehicle was started, the steering wheel became difficult to maneuver without warning. The vehicle was taken to a dealer where the technician stated that the vehicle was operating as designed. The manufacturer was not notified of the failure. The failure mileage was 8,000. Updated 11/12/15
- Rockford, MI, USA
I drove 200 miles, stopped for gas, and upon starting the engine there was a warning light and a loss of power steering. I drove to a hotel, unloaded our luggage, and returned to the car after 10 minutes. Upon starting the engine, I found that the warning light was out and the power steering was normal. Ten days later, the same thing happened; that is, I drove 200 miles, stopped for gas, lost the power steering, went to a hotel, and upon starting the engine the power steering had returned. Without power steering, the car was controllable but it was not easy and a frail person would have difficulty.
- Charlottesville, VA, USA
There was a cracking/popping sound coming from the front passenger side of the vehicle. It has been in and out of the dealership for 2 weeks now (08/18/2015) but they have not been able to fix it. They told me that they replaced the "rack" but that the vehicle still had the same steering problems. This is after they replaced the clutches again in this vehicle. After doing some research I found that there seems to be a problem with the epas (electric power assisted steering) in these cars. This car has major problems.
- League City, TX, USA
The contact owns a 2014 Ford Focus. While attempting to reverse at a low speed, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle and the message steering assist failure, service required was displayed across the message board. The vehicle was taken to a dealer who diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
- Badger, MN, USA
The contact owns a 2014 Ford Focus. After starting the engine, the message steering assist failure warning message displayed on the instrument panel and the steering wheel became extremely difficult to turn. The vehicle was towed to the dealer, who diagnosed that the cause of the failure was due to a faulty electrical connection in the steering column. The manufacturer was notified of the failure. The failure mileage was 15,500. Updated 09/14/15 updated 11/3/2017
- Princeton, MA, USA
The contact owns a 2014 Ford Focus. After starting the engine, the message steering assist failure displayed on the instrument panel and the steering wheel became extremely difficult to turn. The vehicle was towed to the dealer where it was diagnosed that the failure was due to a faulty electrical connection in the steering column. The manufacturer was notified of the failure. The failure mileage was 15,500.
- Princeton, MA, USA
The 2014 Ford Focus SE. My mom and I traded in another vehicle for this car. It was working fine at the first 3 months of having it, but then after the second month, the transmission on this car started to fail. It would start to shutter and cause you to have problems accelerating trying to keep up with the car ahead of me after each full stop, or during traffic hours on a freeway/highway. This vehicle also had a problem when I was just barely getting on the freeway I tried pushing the gas peddles to reach 65mph, but for some questionable reason the gears were having trouble switching and as I look at the meter gage it showed 50mph. I push more on the gas peddle to get more speed and it would not move higher than 55mph. For some appearent reason it stayed stuck at 50-55mph. I'm quite disappointed on the dealers who sold us the car which they knew the issue of these particular vehicles, and also the manufacturers who have cause concern for who ever had bought this type of vehicle. I would appreciate if they would just recall any Ford Focus or any other vehicles that have such malfunctioning. America is suppose to be at the top, but what's going on with this issue that needs to be resolved. I'm was born in the philippines, but I was raise in the usa. I always thought the us was one top notch place to live. America is the life and I expect alot from thee higher up's/bosses.. for sure though, safety first for all vehicles designed and created and manufactured here in America or wherever they got their vehicles.. this place is one great place to live. We should live up towards true future expectations of any type of crucial designs of what so ever or some sort. America lets step up the richter scale of exclusiveness. God bless to all with peace and respect always.
- National City, CA, USA
2 weeks ago the car lost power steering while backing out of the driveway. There was not an accident at that time. Today 5-31-15 while traveling through a small curve on a neighborhood street, the car suddenly lost power steering again and caused my daughter to strike a brick mail box. Luckily, she is okay. The car has sustained significant damage and will have to have body work. When this happened I started to look to see if there were any recalls for this and saw that the Ford Focus is not included in the recall, however it is included in a class action law suit because of Ford's failure to acknowledge and handle the problem with the power steering. I have photographs of the damage and am willing to provide them to you if necessary.
- Baytown, TX, USA
- Lubbock, TX, USA