10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
41,243 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #199

Aug 042019

Focus

  • 74,600 miles
Car shakes badly when accelerating from a stop, especially on an incline. Car can stall and come to a stop when traveling less than 40 mph. The first issue has been happening since the car was new and the stalling began happenin just in the last week.

- Big Stone Gap, VA, USA

problem #198

Jul 182019

Focus

  • 52,120 miles
Car will hesitate to accelerate leaving you to press the gas harder than needed at times and could cause an accident. Sometimes car wont shift into the correct gear. While driving with cruise control set my car will rev up to 7,000 RPM and stay there for a few seconds. I have multiple videos of this happening and im told its not bad enough for Ford to cover it under my warranty because it doesnt meet their requirements for a repair. They have replaced the clutch as well as tcm. A total of 3 transmission repairs and now im passed my warranty so they wont cover the diagnosis. Ive had it looked at multiple times and was told its not bad enough or they cant find anything wrong at all. And my videos arent proof enough even though you can see my cruise is set and my speed doesnt change but my rpms are all over the place, nor is it possible for me to make my rpms stay consistant at a rate. Very frustrating to buy a brand new car to have these issues continue to happen and get horrible has mileage.

- Flint, MI, USA

problem #197

Jul 162019

Focus

  • 45,685 miles
The contact owns a 2015 Ford Focus. While the contact's daughter was driving 15 mph, the vehicle would not accelerate when the accelerator pedal was depressed. The contact took the vehicle to four seasons Ford (601 duncan hill rd, hendersonville, nc 28792, 828-693-4281) and was informed that the vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The dealer informed the contact that the vehicle no longer qualified for the recall due to a prior repair made to the transmission where a strip was welded onto the bottom of the transmission. The contact was informed that they could rebuild the transmission; however, she would have to pay for the repair out of pocket. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 45,685.

- Hendersonville, NC, USA

problem #196

Jul 292019

Focus

  • 70,000 miles
The contact owns a 2015 Ford Focus. The contact stated that the vehicle's pressure plate was not functioning and caused the clutch to lock and become unresponsive, which resulted in a forced gear change. The failure occurred after an extended time period. The vehicle was taken to marshal mize Ford (5348 tn-153, hixson, tn 423-875-2023) to be diagnosed, but they were unable to replicate the failure. The manufacturer was contacted and provided case number: 22271967-C6H7W6. The contact stated that he received an unknown recall notice for the vehicle; however, there were no open recalls associated with the VIN. The contact was provided with the number to the federal trade commission. The failure mileage was 70,000.

- Hickson, TN, USA

problem #195

Aug 042019

Focus

  • 39,000 miles
A bought a used Ford car from Toyota, the car unknowingly had a recall on it. The car has been seen 10 times, under warranty, the transmission and clutch has gone out, Ford and Toyota have refused to by back the car. Car has been out of service for 31 days as of now. And I have not received a rental, Ford will not open the recall back open. Hendricks won't look at the car they tell me to take it back to Ford. While driving the car the car would not exelorate pass 40-55 miles per hour. The radio, bluetooth ports stopped working. The auto start and stop stopped working. I have contacted Ford company more than 10 times with 6 case numbers. The last time I was driving the car I was in motion on the highway when I could smell a burning oder, then the clutch pedal went out (stuck in the far back position) then the car when into limp mode and would not excel pas 50 miles per hour after pressing the gas the gas petal goes out. The stick to change gears when out and the car was smoking. I then rolled off the nearest exit ramp where the car came to a stop in the middle of the street

- Kansas City, MO, USA

problem #194

Feb 012017

Focus

  • 42,000 miles
The contact owns a 2015 Ford Focus. While driving various speeds, the vehicle stalled without warning due to an active recall. The contact also stated that the vehicle would not reverse when placed into the reverse gear. The vehicle was included in NHTSA campaign number: 18V735000 (power train) regarding the canister purge valve. The contact spoke with dunphy Ford (7700 frankford ave, philadelphia, pa 19136, 215-624-6700) and was advised to bring the vehicle in to be diagnosed, but not to be repaired for the recall. The manufacturer was not notified. The failure mileage was 42,000.

- Philadelphia, PA, USA

problem #193

Aug 032019

Focus

  • 56,000 miles
When driving this Focus, upon initial acceleration, this car shutters badly. Seems to shutter more on hot days, but this occurs all year round. After doing research, found that this is a major issue with this transmission. Plan on calling dealership to see if this issue can be resolved. I do not want this to become a safety issue for my family.

- Dexter, MI, USA

problem #192

Jun 182019

Focus

  • 93,785 miles
Transmission shudders slips and is generally sluggish. Sometimes reads in neutral and car is in drive mode. Ford dealerships state clutch assembly and seals need replaced have written documentation from dealership confirming the issue. I contacted Ford customer care and was told that there was nothing they will do to repair the problem as Ford has not recognized that there is an issue. I was told that I am responsible for repairs even though they are aware of the problem.I was shunned and generally treated very poorly by every F ord dealership I spoke with as they stated they cannot recover the repair costs from Ford.

- Centerville, OH, USA

problem #191

Jul 272019

Focus

  • 84,700 miles
Got the car around 31K miles I've been doing uber since I'm a college student who desperately needs money all the time. My transmission just went on my 2015 Ford Focus SE in the middle of traffic while I had a passenger. I was going about 20 mph around a round about, when the engine suddenly stalled. On the dash it said transmission is overheating wait 5 minutes. So I did. The transmission wouldn't go into gear. I had a previous 2013 model with the same transmission problem. To think Ford would of fixed the problem, they continued to sell these cars. Knowing they had failure with the transmission.

- Orlando, FL, USA

problem #190

Apr 202019

Focus

  • 32,000 miles
When turning the car vibrates and shakes a lots and make some noise.not sure what this could be but need help with this before something happens. This happened upon turning take off, highway, exhilaration in city also too. I just bought the car I notice third a friend bought this to my attention I thought it was the all whee we drive. Bought car03-08-20 drive out of town in April for wedding.

- Columbia, SC, USA

problem #189

Jul 242019

Focus

  • 75,000 miles
The transmission in my 2015 Ford Focus has had numerous transmission control module updates ( tcm ) which the dealership kept saying would fix the problem which it did not in most cases made it worse. The dual clutch has been replaced 4 time's the throw out bearing, and the shift motors for the fix to last between 10,000 to 15,000 miles and the vehicle clutch being replaced again. At the last visit to dealership was advised the clutch need replaced again but was advised it was not under warranty now because the clutch used at last replacement was the latest revised edition that had a 10,000 mile warranty through the dealership to contact Ford customer care and open a case up to see if Ford will warranty the repair. Was advised to take the vehicle back to the dealership and give them the case number issued by Ford. The dealership called later that day and advised that my car was ready for pickup. After arriving at the dealership the clutch had not been replaced was advised at that time it did not meet the requirements of the shutter file number to warrant replacement but it did a week earlier when the vehicle was at the dealership. At the current time the slip's on acceleration. Jerk's and shake's with sudden acceleration from a stopped position. Hill assistance works sporadic to keep the car from rolling backwards when pulling out on a hill. The car at times will not want to upshift or downshift when it need to causing you to have to pull off the side of the road and put the vehicle in park then it will shift correctly from a few days to a couple of weeks. Then the same problem again. But I'm told by Ford and the dealership there is nothing wrong with the car now after I got a case number from Ford on the transmission. The car currently has only 75,000 miles and has still not been fixed by Ford.

- Fall Branch, TN, USA

problem #188

Jul 122019

Focus

  • 23,000 miles
Shudder after acceleration

- Laredo, TX, USA

problem #187

May 292015

Focus

  • 20,000 miles
I am the original owner of a 2015 Ford Focus with no accidents. After 2 years and 20,000 miles the car would occasionally shake violently upon acceleration, where it would then accelerate slower than normal at that. I am greatly worried about the safety of myself, my passengers, and the entire public as a loss of control from this behavior could cause multiple fatalities and greatly impact many financially due to traffic caused by an accident, or exuberant health and/or funeral costs. I have had the issue fixed once under warranty (costing me a day of work as Ford denied me a rental even though the issue was unequivocally their fault), but I know the issue will come back soon as it has for many others. Upon which, I will have the transmission replaced again and will sell the car to an unsuspecting buyer who may be more likely to cause an accident as they will be less informed on the issue when the problem of the defectively engineered car rises again. This experience has steered me away from american cars for the rest of my life. I have never had any issues with the 1996 Honda civic I bought in 2008 and sold in 2015.

- Ofallon, MO, USA

problem #186

Jul 242019

Focus

  • 45,000 miles
The car jumps, shakes, and jitters when taking off from a start. Often times jerks badly and feels as if it will not want to go!

- Hoytville, OH, USA

problem #185

Jun 232019

Focus

  • 18,000 miles
I was at a stop light. When I began to slowly accelerate away from the light my car shook aggressively and stalled in the intersection. Luckily other cars were able to stop. I restarted my car and put it in gear it began to shake again. I turned the car off. Eventually I started the car and drove it home shaking every time I accelerated. I took it to beau townsend Ford. They told me it was a clutch shudder in the transmission and needed fixed. They said it is a common problem with my transmission. They told me they have problems with the transmission slipping into neural. I purchased my car one year prior and the salesman told me then that the transmission was reliable and effective. He it was a great transmission that never needed servicing during the life of my car. He knowingly lied to me.

- Beavercreek, OH, USA

problem #184

Aug 262017

Focus

  • 37,000 miles
This vehicle has severe issues with the transmission. It will shudder upon acceleration and slip gears. At least once while in motion, the vehicle shifted itself into neutral and I lost the ability to accelerate while on the highway. My request for relief in the class action suit was denied with no explanation or way to appeal.

- Southaven, MS, USA

problem #183

Apr 012015

Focus

  • 5,000 miles
The contact owns a 2015 Ford Focus. While driving various speeds, the vehicle would not properly accelerate. The vehicle was taken to akins Ford (220 West may St, winder, ga) where it was diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was repaired, but the failure continued. The contact stated that the clutch was serviced approximately eight separate times for the same failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.

- Winder, GA, USA

problem #182

Jul 112019

Focus

  • 97,000 miles
Dps06, shuddering and bucking at low speeds (15-25mph) and slight vibration at around 55 mph that goes away when it shifts into 6th. Various problems seem exadurated in the rain explained as "driving weird"

- Cresco, PA, USA

problem #181

Sep 162016

Focus

  • 20,000 miles
When vehicle is in motion, it shutters, and slips gears. I experience power loss while driving, and have also experienced trouble trying to get it to switch gears properly when accelerating. When I initially purchased the vehicle (first time car buyer) and took it for a test drive, I was told these are normal, and would not be cause for concern, but have since become a huge concern.

- Tucson, AZ, USA

problem #180

Jul 152019

Focus

  • 83,000 miles
Numerous transmission problems. Stalling when pressing on accelerator and lurching forward when not pressing on accelerator often are main issues. Transmission clutch and and tcm replaced previously under warranty without successful repair. Most recently my vehicle at 83,000 miles was diagnosed as needing a new clutch again and Ford refused to cover repair because my vehicle was built after their warranty cutoff date and I was charged almost $2,700 by Ford dealership to replace clutch (documentation attached). Not even 1 week after receiving vehicle back from Ford after repairs vehicle began exhibiting same issues which usually progress as time goes on. I felt unsafe in the vehicle after so many repairs and having to pay for the most recent transmission so purchased a new vehicle instead. I can also provided documentation if needed from all the previous repairs by Ford.

- Chicago, IL, USA

Read the next 20 complaints »