Purchased my car new 2015, within months car began to shake and jerk, causing car to slow down and jerk forward. Went to car dealership and told it was a known problem, and they had a permanent fix for it. Tcm clutch problem. I have been back 2 more times with same problem, this last time, dealership states they will no longer fix the problem under warranty, but I will be responsible for repairs. I still owe on the car, and no other auto dealership would give me anything for it since the auto has this known problem. I am stuck with the car.

- Sultan, WA, USA

Cpsc:the transmission indeed does have a bucking feel to it after it leaves an uphill ascent and goes back to level ground, yet still, sometimes maneuvers as if it was stuck in the gear and still ascending.

- Saint Louis, MO, USA

Car bucks, lunges, cuts out, jumps gears when accelerating...especially from a stop. This causes a very dangerous hesitation in acceleration when pulling into traffic. It also causes a violent jolt to the engine and transmission, which is causing more and more rattles in the engine compartment and the drive train. The Ford dealer refuses to even acknowledge that there's even a problem. The problem started just a couple months after purchasing brand new, and gets worse with time. And internet research shows that this problem is very common.

- Nashville, IL, USA

The contact owns a 2015 Ford Focus. While reversing out of a parking space, the contact's vehicle accelerated in reverse and crashed into two other vehicles. There were no injuries. A police report was filed. The vehicle was driven to an independent mechanic for the body damage. The vehicle was then driven to frontier Ford dealer (3701 stevens creek blvd, santa clara, ca 95051) where it was diagnosed that the clutch assembly failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 8,440.

- Sunnyvale, CA, USA

When accelerating, the vehicle will jump. This happens often. When accelerating from a complete stop, the vehicle will buckle many times as it is accelerating.

- N. Middletown, NJ, USA

On July 13,2017, I was in stop and go traffic, I barely accelerated and my car jerked forward into a large 4X4 truck. When I financed my car in February of 2017, my car was jerking whenever I accelerated. I asked the sales man on my first test drive, and he told me it was nothing to worry about cuz it had something to do with gas economy, but he rambled it off so fast, I didn't understand what he said it was. My car is a automatic with the powershift. I feel they sold me a unsafe vehicle. Could you point me in the right direction or maybe let me know if I have a claim? I also recieved a recall notice in the mail. I feel with the result of the cars jerking motion, that's what caused my accident. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?

- Rohnert Park, CA, USA

There has been a recall on clutch for transmission. The car bucks when you make left turns or when it is hot outside. I do not try to get on freeway unless there is no one coming because car will start to buck and I am afraid it will stall out and cause an accident. I brought the vehicle to Ford and the dealer said that they will not repair it until August 2018. This is unacceptable they take my payment each month but I feel that I bought a vehicle that is a lemon. I feel that they should be made to repair the vehicle or take it back. I can not trade vehicle in for a different brand of vehicle because of recall so I am stuck with vehicle

- Tucson, AZ, USA

When accelerating from a complete or almost complete stop the car jerks/ hesitates from first gear to second gear.

- Frankfort, IL, USA

The contact owns a 2015 Ford Focus. The contact stated that the vehicle made an abnormal noise while in motion. While shifting gears, the vehicle shuttered and stalled several times. In addition, the vehicle stalled several times without warning. The dealer (gosch Ford temecula, 26895 ynez rd, temecula, ca 92591, (951) 708-9148) replaced the clutch assembly. Months later, the failure recurred. The vehicle was not included in NHTSA campaign number: 16V479000 (power train). The manufacturer also had 19 technical service bulletins for the power train. The dealer and the manufacturer indicated that there was no warranty, service campaign, or recall to provide a repair solution. The dealer mentioned that the clutch assembly, seal assembly, and additional repairs may be required. The manufacturer provided no solution. The approximate failure mileage was 37,000.

- Temecula, CA, USA

I am aware that the 2013 and 2014 Ford Focus' have a issue that was recallable. My 2015 Ford Focus has the same issue. During the transition from 1st to 2nd gear the car shutters which indicates a transmission issue. I am worried the transmission will go out or cause me to wreck in the future. Again, I do know that previous year cars of the same make and model have the same problem and were recalled.

- Las Vegas, NV, USA

I am having problems with the transmission on my 2015 Ford Focus it jerks and slips while driving. I took it to Ford and was told that there is a recall on parts of the transmission. I was told the clutches are bad inside of the transmission. Not sure if it's this specific part, I have done some research and found that other Focus ow era are having the same problems. The Ford dealer is saying this is not a recall issue on my vehicle and refusing to repair it under the warranty, I feel that this is a safety issue as well and should be addressed. My vehicle is not the only one having this problem, I have researched on line in multiple Ford forums, read many articles and spoke to other Focus owners having the same issues. If this can please be reviewed for safety reasons and corrected. Thank you for your time.

- Rio Rancho, NM, USA

The contact owns a 2015 Ford Focus. The contact stated that the transmission shuttered and jerked several times for months. The vehicle was taken to the dealer (columbia Ford-Lincoln, 700 7th ave, longview, wa 98632, (360) 423-4321) more than once who indicated that they flashed and serviced the transmission, but it continued to jerk and shutter. While at a stop on an incline, the accelerator pedal traveled to the floor more than once. The contact applied force to the brake pedal and the vehicle surged forward at a high rate of speed once the brake pedal was released. The dealer was unable to provide a solution to prevent the failure. The contact inquired about a manufacturer extended service campaign (14M02) to determine a solution. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.

- Longview, WA, USA

I own a 2015 Ford Focus and a 2016 Ford Focus both were in an accident. The 2015 Ford Focus was T-boned. I got injured and there was no deployment of the air bags. The 2016 Ford Focus was rear - ended and I sustained additional injuries and the air bags did not deploy either. The T-bone I was entering the intersection on a green light. The 2016 I was stopped and a car in front of me making a left turn when someone slammed into me doing 35 miles per hour. Both times neither air bags deployed. The 2015 sustained over 10,000 in damage it is the red vehicle had a broken tie rod as well as injuries.

- Puyallup, WA, USA

When you step on accelerator pedal, vehicle hesitates, transmission feels like it's slipping, especially when you make a turn. I brought this concern up with a Ford service manager on my first oil change. This manager advised me they were approximately three months behind on receiving transmission parts for this vehicle. I called this manager a few more times on this matter. On my next oil change, this manager advised me there is no problem with my vehicle. My vehicle is due for its third oil change very shortly. My concern on this problem has gotten worse. This mainly occurs on city streets, red lights, stop signs, etc. I traded in my 2013 Focus for this 2015 model and the 2013 did exactly the same thing. This same manager advised me, Ford had many problems with the transmissions on this Focus model. The name of the service manager and dealership will be given at a later date.

- Bullhead City, AZ, USA

I bought a new 2015 Ford Focus. For the last 24 months the vehicle has driven very poorly on many occasions. I have had the Ford dealer keep the vehicle days at a time to fix it. The vehicle actually drives worse then ever, to the point that at times it is dangerous. I am 68 years old and cant just buy a new car on ss. I am attaching a chat log with Ford today. This has gone on for approxmitly 24 months. Thank you.

- Grant Valkaria, FL, USA

Since purchasing my 2015 Ford Focus brand new in July 2015, I was stonewalled by two dealerships over the clutch shuddering/jerking/jumping issue before a third dealership (in another state!) finally replaced it. Shortly after I had a front cover oil leak that was repaired under warranty. Then, one day I was driving and the lights on the visor and radio controls stopped working, they fixed most of it but the passenger visor light still doesn't work. Shortly after that I started hearing a popping sound in the radio, then the radio stopped working completely. Today as I was driving on the freeway on my way to work the transmission blew with no prior warning. I heard a loud noise, then the engine revved and the car slowed down. The check engine light started flashing and I was able to move to the shoulder of the highway. A puddle of transmission fluid was under the car after it was towed away.

- Pasco, WA, USA

My 2015 Focus SE had transmission shuttering from the first day I bought it. I was told by the dealer (paducah Ford) that it was normal with the transmission in the car. After writing Ford about the treatment that I received from this dealer I got a call from the dealer that they would not service my new car since I filed a complaint with Ford. Ford customer service then told me to start having my service done at pennyrile Ford. Right before 30,000 miles I took it to the dealer because the shuttering had gotten worse. The transmission was rebuilt after waiting a week for parts. Now at 33,800 the transmission is shuttering again and I was told over the phone today that it will probability need to be rebuilt again. The transmissions in these cars are unsafe as I have had mine not shift into gear as is was merging onto the highway almost causing a accident. I have also had the transmission go out of gear and the engine accelerate.

- Eddyville, KY, USA

"major transmission issues"! warning & buyer beware: This vehicle is not safe to drive and has an open claim under the states lemon law policy. On 7/22/17 after multiple repairs as stated in this complaint, the vehicle propelled forward behind traffic on a major roadway at a railroad stop towards the gates with an oncoming train. Reported the incident to Ford and Ford will not cover the repairs. The transmission needs to be replaced on this vehicle and has had multiple clutch replacements at Ford. There have been approximately 18 service visits at the dealership since the delivery date of 12/15/15. Onboard sync system- does not work properly after multiple repairs. Ford service manager has warned that the transmission issues are not repairable and the issues will continue to occur despite clutch and transmission repairs.

- Boca Raton, FL, USA

Issues with the transmission slipping, engine hesitating and not accelerating immediately. Has been to the dealer twice and both time said nothing is wrong. Same issues that is part of the class action lawsuit. Occurs when accelerating from a stop, every time.

- Anthem, AZ, USA

Transmission surges at low speeds

- Dayton, OH, USA