10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
36,727 miles

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« Read the previous 20 complaints

problem #110

Jun 162023

Focus

  • miles
While accelerating from a stop at a red light, engine shuddered and almost died out in the middle of the intersection. Check engine light came on. Drove carefully for a few more minutes to work. While trying to accelerate, RPMs go really high like it doesn-??t want to shift gears. Got to work where I always back into my parking spot, vehicle would not go into reverse.

- Crown Point, IN, USA

problem #109

Jun 012023

Focus

  • 72,700 miles
The contact owns a 2015 Ford Focus. The contact stated that the vehicle was shaking and made an abnormal sound after refueling. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 72,700.

- Coconut Creek, FL, USA

problem #108

Jul 012023

Focus

  • miles
My car stopped working on the freeway due to a recall. Multiple Ford dealerships have refused to fix it.

- St Paul, MN, USA

problem #107

Jun 292023

Focus

  • miles
When driving in stop and go traffic 0=5 mph for about 30 mins the car began to act as if was slipping and revenge up without moving and engine light came on and would sometimes slam into gear. I placed vehicle in sport mode and it idled irratically to the point I felt it was going to shut down. Upon arrival home I realized that now reverse had went out when attempting to put car in driveway. I will be taking it into Ford today for the 1 recall on the fuel canister software but I feel that it is not related and hope they will make some discovery and fix it accordingly.

- Maynardville, TN, USA

problem #106

Apr 292023

Focus

  • 97,000 miles
The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the vehicle decelerated, and the check engine warning light illuminated. The contact was able to pull over on the side of the road. The contact turned off the vehicle and after the vehicle cooled down the contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 97,000.

- Houston, TX, USA

problem #105

Aug 012022

Focus

  • 127,000 miles
The contact owns a 2015 Ford Focus. The contact stated while driving 5 MPH in traffic, the air condition vents started to blow hot air inside the vehicle. The contact stated that the engine overheated, and the -??Pull Over Safely-?? message was displayed. The contact stated that the temperature gauge rose to the HOT level. The contact was able to park the vehicle safely and waited approximately 15 minutes before being able to drive to her destination. A dealer was not contacted. The contact stated on June 26, 2023, she became aware that the vents were not blowing any air when the vehicle was started. The contact stated that within 30 minutes the failure recurred. The contact had experienced the failure four times. The contact took the vehicle to an independent mechanic and was informed that the cooling fan was not functioning properly. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with Manufacturer Recall Number: 21N01; however, the VIN nor the year, make, or model was included. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.

- Las Vegas, NV, USA

problem #104

Jun 222023

Focus

  • miles
Radio and speakers have not worked for over a year- making loud popping and screeching sounds. Automotive center #1 stated it was a computer system fail and they could not fix it because they did not have the proper software. Then I went to get a new fuse for the cigarette lighter and was told something is leaking. Took it to Firestone automotive center to be told nothing is leaking and I should go to Ford because it is most likely a sensor issue. Car says it is overheating when it is in idle. And no one I go to seems to care to help me get things fix. Ford can't help for 2 weeks due to availability. This has been the worst experience with a car I have encountered with trying to figure out the problem.

- Firestone, CO, USA

problem #103

May 312023

Focus

  • miles
Car began losing power particularly at low speeds. AAA inspected vehicle and determined that clutch and transmission would need to be replaced (~$10K repair). This is the second time the transmission and clutch have been replaced. The car has a total of 50,000 miles on it (ie, it is still, mechanically, very, very young ) Manufacturer seems to have known about the issue.

- Durham, NC, USA

problem #102

Jul 122022

Focus

  • 114,921 miles
Car stalling while driving, cutting in and out, completely unable to drive with the risk of it randomly dying

- Beaconsfield, IA, USA

problem #101

Jan 302023

Focus

  • miles
I found the ac compressor clutch hub plate in my driveway detached from my vehicle somehow...

- Mukilteo , WA, USA

problem #100

Nov 082022

Focus

  • miles
I literally had this car for about a week heard a puppy sound on the left side now my rpm's rev up car seems to be running extremely rough it shakes and jerks sometimes. I know there are a lot of recalls on the 2015 for transmission power train/engine Just wondering why my car is not one of them

- Twin Falls, ID, USA

problem #99

May 282022

Focus

  • miles
Was driving the vehicle and saw that the vehicle was losing coolant change the coolant reservoir and the replaced both of the heater hose, all of a sudden it was still losing coolant but I was always topping it out with coolant. Until the day that it gave out

- Palmdale , CA, USA

problem #98

Sep 222022

Focus

  • miles
Vehicle will loose power and ac as if the gears are slipping causing a sudden reduced speed. The transmission warnings will also light up stating transmission overheating.

- Phenix City , AL, USA

problem #97

Sep 012022

Focus

  • miles
Start the vehicle, put it in reverse, stop and change gears to drive and the vehicle will not move forward the steering wheel jerks. I have to put the car in park turn off the engine and then power back on and try again.

- Chula Vista, CA, USA

problem #96

Aug 202022

Focus

  • miles
The transmission has been repaired only to have worse problems surface. Overnight, I lost my Reverse and a week later the Drive function stopped working. It placed me in a dangerous situation. I was at a gas station, suddenly no Reverse. I was wedged between cars. I had to push it backwards to give room for the car in front. I took it to Ford and they wanted $3000 for a clutch, they made me pay $210 diagnosis fee at Gene Butman Ford. I was angry. I went to a part store, the part was $245!!! I told Ford this car has been in for recalls with transmission and evaporative system. This is at least the third time for the transmission. It's a 2015, only 115,000 miles on it and it already is a piece of junk. I'm never buying a Ford again. The dealership folk were rude and offered nothing even when I mentioned a recall on the transmission.

- Ann Arbor , MI, USA

problem #95

Aug 142022

Focus

  • miles
On August 14th at approximately 2 pm my Ford Focus came to a complete stall at the intersection of Seymour Hwy and Brookes Ave in Wichita Falls, Texas. After several failed attempts to restart the vehicle it was pushed into a saver location and towed by Mike's Towing in WF to Quality Lube on Pearlie Drive also in WF. Fuel gauge was sitting at a little over 1/4 tank and panel was reading 78 miles to empty. I ran the VIN and pulled up a recall from 10/22/2018 that Ford neglected to contact me the owner of. The mechanic at Quality Lube would not touch it because of the recall. On August 15th I put gas in and the vehicle started right up, I drove the vehicle from Quality Lube straight to Pruitt Ford (location of purchase) located in Burkburnett, Texas. Left the vehicle and my mother called the next day and explained the problem and dangers improper vacuum through the fuel tank could cause and recall was pulled up. Pruitt Ford failed to run diagnostic to insure their fix actually fixed the issues, stating that they performed the recall and the check engine light was no longer on so they were done on their end. Picked up the vehicle from Pruitt Ford midafternoon on August 18th. August 24th the Check Engine Light came back on, Pruitt Ford was called and stated I would be responsible for $135 to run a diagnostic. I had the code pulled up and it stated P1450 Unable to Bleed Up Fuel Tank Vacuum. Pruitt Ford failed to repair the vehicle to a safe condition. On the 25th the vehicle was taken back to them after being supplied a case number to get the vehicle properly repaired through Ford Motor. CAS-38298302-J2R8C6 This morning I get a call from Pruitt Ford stating that Ford Motor will not honor the recall due to the mileages on the vehicle. This is a 2015 with 65,844 miles on it, there is no mileage limit on a recall and recalls have no expiration date. Ford Motor states it is not a warranty problem therefore the dealership is responsible recall repairs.

- Wichita Falls, TX, USA

problem #94

Aug 102022

Focus

  • miles
Car will not go in reverse and shakes vigorously when shifting gears. We think it is an issue with the transmission. I called multiple ford dealerships as focuses have known transmission issues with these exact symptoms, but they said they cannot take a look for weeks. They have a policy where they will give rental cars for these transmission issues, but they are pretending they are not sure what the issue is and will not take a look for weeks, leaving me without a car for weeks because ford sold me a defective car.

- Pittsburgh, PA, USA

problem #93

Jul 092022

Focus

  • 90,000 miles
The contact owns a 2015 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact towed the vehicle to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.

- Spencer, OH, USA

problem #92

Mar 032022

Focus

  • miles
Vehicle stalls & shuts off during use with zero warning, both while in park and while car is running and stopped with foot on brake at a stoplight, and also seems sluggish and straining during active driving as if it wants to stall and shut down. When car stalls, a warning displays (System Start Fault) when attempt is made to restart vehicle and the vehicle WILL NOT restart for anywhere between 45 minutes to 4 hours (so far). The vehicle will then go through varied reactions to attempts to restart when ignition key is turned... ranging from the dashboard warning of System Start Fault with no success at restart to absolutely NO response of dashboard or other lights/warnings/electrical (completely dead). When this stall/complete shut down occurs, it also becomes locked in whatever gear it was in (Park or Drive) when the stall & immediate shutdown occurs and the gearshift locks in place and you're unable to shift into park or neutral as needed for tow or to move the vehicle off the roadway without the tow driver or other person dismantling the area covering the gearshift to access the hidden pin to shift into neutral to move the vehicle from the roadway. After the first complete shutdown during use occurred, it was taken to a local Ford dealership who was "unable to find the cause" at that time. Since that time, this complete shutdown while in use has occurred another four times within the 3 months following, resulting in either towing the vehicle or waiting 1-4 hours where the vehicle stalls/dies (parking lot, stoplight, etc) until the vehicle decides to restart. I have become terrified of driving this only means of transportation as I don't know when or where this vehicle is going to shut down without warning and fear I will be struck and killed by another vehicle or someone else killed when it shuts down again on the active roadway.

- Las Vegas, NV, USA

problem #91

Apr 152022

Focus

  • miles
after fueling the 2015 ford focus.Car is very hard to start and when it does start engine runs rough spits and sputters.Check engine light is on had diagnostic done, code was evap problem. was told problem was canister purge valve. no recall that i know of on this issue. this is very concerning because my wife drives this car hauls our grand kid and very elderly mother this should be a recall. THIS IS ALSO A VERY SERIOUS SAFTY ISSUE!!!!!!!!!!!!!!!!!!!!!!!!!!! thank you.This is not the first time this has happened. fifth to sixth times. ford needs to man up on this issue.

- Seward, PA, USA

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