10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
44,801 miles

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« Read the previous 20 complaints

problem #524

Aug 082024

Focus

  • 110,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

- Howell, MI, USA

problem #523

Aug 052024

Focus

  • 173,000 miles
The contact owns a?2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.

- Richmond, MO, USA

problem #522

Jan 012023

Focus

  • 51,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.

- Castroville, CA, USA

problem #521

Jul 092024

Focus

  • 59,000 miles
The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.

- Groesbeck, OH, USA

problem #520

Jul 012024

Focus

  • 124,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

- Shallotte, NC, USA

problem #519

Jul 102024

Focus

  • 102,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

- Orlando, FL, USA

problem #518

Jul 152024

Focus

  • miles
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.

- Greensboro, NC, USA

problem #517

Jun 182023

Focus

  • 106,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle hesitated, jerked, lost motive power, and failed to accelerate as intended. Additionally, while the vehicle was shifted into reverse and the accelerator pedal was depressed, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

- Winder, GA, USA

problem #516

Jun 192024

Focus

  • 107,000 miles
The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.

- Loganville, GA, USA

problem #515

Jun 272024

Focus

  • miles
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.

- Palm Coast, FL, USA

problem #514

Jun 252024

Focus

  • 52,850 miles
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.

- Chicago, IL, USA

problem #513

Jan 012018

Focus

  • 75,000 miles
The contact owns a 2016 Ford Focus. The contact stated that upon accelerating from a stop, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a clutch replacement was needed. Additionally, the forks were bent and replaced. The vehicle was repaired four times, but the failure recurred. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle and referred the contact to the NHTSA Hotline. The approximate failure mileage was 75,000.

- Tariffville, CT, USA

problem #512

Jun 132024

Focus

  • 106,122 miles
The contact called on behalf of her daughter who owns a 2016 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The contact was informed of an unknown recall however, the VIN was included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,122.

- Winder, GA, USA

problem #511

Jun 032024

Focus

  • miles
When I accelerate the car stalls and then it jerks before taking off

- Chicago, IL, USA

problem #510

May 202024

Focus

  • 61,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the vehicle was vibrating and losing motive power. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle back to the residence; however, the transmission failed, and the contact was unable to place the vehicle in reverse (R) or drive (D). The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 61,000.

- Spanish Fork, UT, USA

problem #509

May 212024

Focus

  • 109,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact stated that the transmission clutch assembly was previously replaced in January 2020 under the Customer Satisfaction Program: 19M087. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

- Taylor, MI, USA

problem #508

Jul 202022

Focus

  • 110,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving at approximately 15 MPH, the vehicle was hesitating before moving forward and was shifting with a jolt. The contact stated that that vehicle was also vibrating when it was first started and was vibrating while slowing for traffic signals or traffic. The contact stated no warning light was illuminated. The contact stated that the failure was a constant failure. The contact had taken the vehicle to an independent mechanic who was unable to diagnose the vehicle and referred the contact to a dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was approximately 110,000.

- San Antonio, TX, USA

problem #507

May 082024

Focus

  • miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included in the recall. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

- Summerville, SC, USA

problem #506

Apr 222024

Focus

  • 120,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle failed to accelerate above 12 MPH. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed and it was determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 14M02. The failure mileage was approximately 120,000.

- Houghton Lake, MI, USA

problem #505

May 012024

Focus

  • miles
It seems like from a dead stop my car is stuttering to move or it seems like first gear disappears like the our pins will rev up and then it'll catch I don't know what's going on with

- Losantville , IN, USA

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