10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,045 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Ford Focus. While driving at an unknown speed, the vehicle hesitated without warning. The vehicle was taken to roundtree moore Ford (2588 w us hwy 90, lake city, fl), but they were unable to duplicate the failure. The failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.
- Lake City, FL, USA
Wiper blades stopping in line of sight during rain and snow conditions car has been taken to dealer multiple times and not being fixed. Has replaced windshield and motors and still occurring. Video showing problem not being taken seriously and tired of ricart not fixing
- Pickerington, OH, USA
Sometime while accelerating the car will randomly go from 2K RPM to over 6K RPM but you cant here the engine and it loses power and starts to jerk violently. Once you release gas and the RPM's go back down to 2K then you can try to accelerate again. I thought this issue was just because it was cold the 1st time it happened but now it is happening more frequently. I've only had this car for little under a year and it has less then 20K miles on it.
- Madison, VA, USA
From a stop, when pressing the gas pedal the transmission starts shuddering and excessive vibration that shakes the whole car, also will not pickup speed so pulling out into traffic is dangerous, this car is dangerous to drive. My wife refuses to drive this car. 2016 Ford Focus SE with only15000 miles on it.....please help
- Strasburg, VA, USA
Just filled my gas tank up then as I left the gas station got about 1 mile up the road then while sitting at a stoplight I turned the ac on and idle dipped, car felt like it was going to die(which it did) then as I tried to re-start, cel came on and car would not start. About 2 more times and it fired up along with a service engine soon message... luckily for me I was a block away from future Ford Lincoln where I originally purchased the vehicle. 3 days later I got a call saying my vehicle was ready for pick up. I get there and they tell me that the reason was due to I had a aftermarket power wire routed over engine assembly causing electrical interference. So they disconnected what I payed a local professional audio shop $140 to install 2 days after I got the car. So, long story short, I get in the vehicle only to see that my fill up @ the gas station was gone... they used [xxx] near 3/4 of my tank of gas put over 100 miles on my car and I get 2 blocks away from the dealer and at the same light..... **** happens again!!!! took it right back to the dealer. Just got my car back after 13 days in the shop and I couldn't be more pissed! 4th time I have gone to pick it up after hearing that they fixed the problem only to get in the car, drive it, and have it happen yet another time! they even tried to tell me it was my right front axle causing the problem this time around. ( I just had the left front axle replaced 2 months back at another dealer) throwing grease on a crank sensor causing my cel with dtc "P0106, P0236, P0340, P0344, P0365, P051B, P0532, P06A7, P08A9, P08B9"...bla bla bla... they don't know what the problem is but they keep wanting to tell me they found the problem! what a waist of both our time. Now the car is in my driveway, wont start, throwing about 8 to 12 codes and im waiting to hear from Ford customer care. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Livermore, CA, USA
Our Ford Focus stalled and could not restart. The car was able to start up with no problem, run for a few minutes but stalled when driving. The battery light came on and the engine would not turn over when attempting to restart the car. Car had been driven the day before for well over an hour without issue. No error code is returned to the technician when runs a diagnostic on the vehicle.
- Pittsburgh, PA, USA
Rodents ate through wiring effecting emission cable (located at rear of vehicle--just below gas tank)--this had to be replaced costing approx $500.--parts totaled only $15. Labor costs totally ridiculous--
- Waynesboro, PA, USA
Vehicle experiencing transmission shutter relating to service bulletin 16-0109. Progressively getting worst and I am scared it will cause an accident. Took vehicle in 3 times for the same issue. Also issues with display and phone unable to hang up during calls while using displays button and steering button.
- Fort Mill, SC, USA
The contact owns a 2016 Ford Focus. The contact noticed that the headlights on the vehicle did not illuminate bright enough. The dealer stated that they could not remedy the headlight failure. The failure mileage was 188. Updated 06/28/17
- Johnsburg, NY, USA
Rodents chewed through wiring because the wire is made from soybeans. Potential fire hazard. Makes car inoperable. This is a known problem for several years prior to 2016. Manufacturer should have fixed this problem by substituting wiring that does not attract rodents. Manufacturer (Ford) should make this right. The cost of repairs should not be borne by customers.
- Ridgecrest, CA, USA
The contact owns a 2016 Ford Focus. The contact stated that the vehicle experienced lunging, the RPM went abnormally high, and the windshield shattered after an insect flew into a windshield. The contact stated that the vehicle felt abnormal as though it was lacking power during turns and through normal operation. The vehicle was taken to the dealer where it was confirmed that the windshield was fractured, but was not diagnosed or repaired for the other failures. The manufacturer was notified of the failure. The failure mileage was approximately 13,646. Updated 09/08/16
- Fairland, OK, USA
- Pickerington, OH, USA