The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Fuel System, Gasoline). The contact stated that the day after having an oil change performed, while driving 35 MPH, the check engine and check oil warning lights illuminated. The contact was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,259.

- Long Beach, CA, USA

The contact owns a 2016 Ford Focus. The contact stated that while driving at high speeds, the vehicle stalled. The contact stated that his daughter was driving at 65 MPH, the vehicle began to stall. The driver pulled over and restarted the vehicle. The check engine warning light was illuminated. The contact called the local dealer, who informed him there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 68,000.

- Griswold, CT, USA

I have a 2016 ford focus titanium, the transmission shudders and sometimes hesitant to excellerate on the highway. at times the transmission shifts into neutral when backing up into my driveway a home. Car has this common transmission issues and started to get worse this week.

- Waukesha , WI, USA

Vehicle engine consistently stalls while driving resulting in dangerous or deadly situations. 4/8/24 was the 5th engine stalling incident.

- Harrison, OH, USA

On March 29 2024, vehicle had rough idle on start, problem remedied with restart. All fluids appeared to be within normal levels with coolant reservoir indicating just below half-full. On March 30 2024, vehicle idled rough on starting. Attempted restarts led to multiple stalls with failure to start after third attempt. Inspection of engine bay found coolant reservoir to be empty. Upon towing to dealership, service department denied NHTSA #23V905 as cause of failure, stating that the engine was showing coolant intrusion into cylinders and needed a full replacement at 57,771 miles. This is similar to NHTSA Complaint # 11570577. The engine showed no driver-visible warning indicators of imminent failure. This is a cause for concern as engine failure while driving will lead to loss of power steering and brake assist systems. These are safety critical systems and can cause an accident if rendered inoperable while in motion.

- Martinez, GA, USA

Purchased car end of 2022. After 3 weeks of driving the vehicle, the engine began to fail and the vehicle would stop driving/rpm would crash to 0 while driving. After seen by 3 auto shops, it resulted in the engine being destroyed due to the placement of a belt in oil within the engine and had to pay over 7000 out of pocket for a used engine and a new belt just for the car to run. Despite issues between the end of 2022 to now (March 2024) with starting the car or driving for a long amount of time, we were told the belt needed to be replaced after 50,000. The fix for the belt is over 2000 out of pocket which is absolutely ridiculous. It is March 28th today, on March 22nd my engine failed and the vehicle is liable to stop while driving, therefore unsafe to use. I have not driven the car 50,000 miles since the new belt was put in. It won-??t start right away, but when it starts the entire car shakes vigorously anywhere from 3-6 minutes and the rpm bounces from 0 to 1.5 the entirety of it shaking. The engine makes a terrible sound throughout this process. After it -??warming up-?? the rpm bobbles the whole drive time. My vehicle was driving -??okay-??, never -??good-?? prior to this, it when I was out running errands- arrived to my destination, hopped back in the vehicle and it happened and my engine light has been on ever since. There is no fix to this recall yet. I have 1 vehicle, a full time job, and am in no financial position to pay a mechanic that we have already given thousands of dollars to in repair for an issue beyond our control. We should not have had to spend that amount of money on an issue this recall presented NOR should I have to spend another dime to repair a poor manufactured issue. Not including the fact that there should be full or partial reimbursement on the reality of how expensive the outcome of this issue truly is. Very disappointed with a recall & need an unavailable fix.. ** 137000mi is subject to the previous engine- newer had 52000 when put in car.

- Salisbury, NC, USA

The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.

- Rome, GA, USA

UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.

- Rome, GA, USA

My car is having transmission issues that have been recalled many times before. The car does not move forward when I apply the gas, it violently shakes on acceleration, the engine doesn't always turn over, and will rev but not move forward at a green light. This is incredibly dangerous, especially when trying to enter the flow of traffic. It's been a known issue for years, I don't know why they canceled the recall.

- Ojai, CA, USA

Purge canister valve system failure. Car sputters and wont start when gas is put into the car. Car jerks. Check engine light stays on.

- Lyburn, WV, USA

I tried taking out the car and It completely stalled and went into neutral when driving. Ford has a recall for ford focus 2014-2016 but apparently mines not one.

- Cupertino, CA, USA

In December of 2021, my Ford Focus experienced engine failure due to the oil pump belt snapping and the car stalled in the middle of the interstate while my husband was driving it down the road. At the time we spent close to $9,000 replacing the engine. The part that failed has since been recalled but Ford is refusing to reimburse us for any of the costs directly related to this recalled component. Last week my engine filled again on the road while my husband was driving home from work. He was going around 50 miles an hour at the time. This time the car began running rough before the light came on and he immediately pulled off the road and shut it down and left it on the shoulder until a tow truck could arrive.

- Leicester, NC, USA

My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.

- Ruther Glen , VA, USA

After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.

- Monticello, IN, USA

The vehicle went into limp mode while driving. The mechanic says engine needs to be totally replaced at 68,300 original miles. The mechanic originally said it was related to the recall on the 1.0 liter engines and the oil pump. Now they say the head gasket is blown and entire engine needs to be replaced due to overheating. Ford says this failure is not related to the recall and the recall does not affect our car. Our safety was at risk with a catastrophic engine failure while driving. We have only taken it to an independent mechanic. We have to two it to Ford to have them verify and they want to charge to diagnose the issue. There were no warnings prior the malfunction.

- Kent, WA, USA

The contact owns a 2016 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 115,000.

- Auburn, NY, USA

Two weeks after an oil change (not by Ford) my 2016 Ford Focus 5dr EcoSport engine lost power climbing a hill outside my home. On inspection two mechanics told me it needed a new engine. $8000 for me to pay. The local Ford dealer replaced the engine and gave me a 3yr unlimited mileage warranty. No symptoms prior to the failure, now that is a recall (Campaign/NHTSA#23S64/23V905) I would like Ford to reimburse all of us who are out of pocket.

- Smyrna, GA, USA

while driving on the freeway the engine became noisy. I pulled to the shoulder, the brakes hardly worked. I talked to a friend who advised me to drive home. At home I noticed that the oil warning light was on, engine running. Oil level was checked, was full. Engine was replaced at a ford dealership and returned to service on 23sep2021 at great expense to me.

- Auburn, CA, USA

[XXX] daughter was driving her car on I87 in Albany NY when oil pressure light went on and car speed dropped from 65 to less than 30 while in middle lane of interstate forcing her to cross over lanes onto shoulder roadway and exit ramp where it lost all power. Have learned that the oil belt system failed without any warning or notice causing incident. Have since learned that vehicle motor has been damaged beyond repair and needs replacement. Contact with 4 separate representatives of FORD Customer Service has resulted in FORD denying our requests for assistance to replace the motor. Car is a 2016 Ford Focus SE with the 1.0 liter motor with 81,000 miles. Well maintained with records as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Porter Corners , NY, USA

The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle shuddered abnormally. The contact stated that the vehicle hesitated to shift gear while losing motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission friction element "A" was stuck in the on position and failed to keep the fork engaged. The vehicle was not repaired. The vehicle was taken to the dealer, who had not diagnosed the failure. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 82,000.

- Oakland, CA, USA