10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
34,590 miles

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« Read the previous 20 complaints

problem #124

Oct 152022

Focus

  • miles
I was exiting Parking lot into busy intersection when vehicle suddenly hesitated and stalled completely. Was hard to restart and kept stalling after that. Very dangerous when traveling on busy streets when it stalls and steering wheel locks up. As I accelerate the car violently jerks and has hard time shifting and getting up to speed maybe a -??slipping-?? feeling and engine is constantly misfiring and stalling. Idles very rough when stopped RPM jumps all over the place. No warning lights on dash whatsoever. Had this problem and took to ford about 2 years ago they said they fixed it but the problem still persists. I can see there are various recalls for this vehicle for the exact things that are happening to me. Huge safety concern. Seems to me it-??s something to do with fuel tank and transmission.

- Jordan , MN, USA

problem #123

Sep 062022

Focus

  • 50,000 miles
The contact leased a 2016 Ford Focus. The contact stated that on numerous occasions while driving, the vehicle intermittently lunged forward and hesitated. The contact then stated that while the brake pedal was depressed, the engine revved, the RPM-??s increased and the wheels started to spin without the accelerator pedal being depressed. No warning light was illuminated. Additionally, the contact stated that prior to the failure, a software update was performed on the vehicle. The contact inquired from the dealer if there were any recalls on the vehicle and was informed that they would be in contact. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 50,000.

- Tewksbury, MA, USA

problem #122

Aug 152022

Focus

  • 0 miles
The contact owns a 2016 Ford Focus. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that the canister purge value on the fuel tank was stuck or was sticking. The contact called the local dealer and was informed that the vehicle was not covered under a recall and informed her about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called another local dealer, Crossroads Ford of Apex (1501 N Salem St, Apex, NC 27502) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number but no additional assistance was provided. The contact stated that the failure was similar to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was unknown.

- Carrboro, NC, USA

problem #121

Jun 242022

Focus

  • miles
Engine seized up. Going 70MPH on the highway and suddenly I'm losing speed. I get pulled over to the side of the road and shut the car off. So I start the car and notice my oil light is on. I shut it back off and check the oil. Levels are good. Turn the car back on and got back up to 35 MPH and it just wouldn't go anymore. Engine wouldn't turn back over. Mechanic confirmed engine was seized up and wasn't because of lack of oil. He told me others have had complaints on this issue as well. Only 60k miles on the car and had to get the engine replaced.

- North Canton, OH, USA

problem #120

Mar 282022

Focus 4-cyl

  • 42,105 miles
The contact's daughter owns a 2016 Ford Focus. The contact's granddaughter attempted the start the vehicle when and heard an abnormal noise. The vehicle failed to start. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plug was blown. The vehicle was not repaired. The vehicle was then towed to another auto body mechanic where it was also diagnosed that the spark plug was blown. The contact was informed that the spark plugs and ignition coils needed to be replaced. Additionally, a rethread kit was needed to repair damages to cylinder #4. The vehicle was repaired. The dealer was notified of the failure however, the contact was informed there was no recall associated with the failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 42,105.

- Holbrook, MA, USA

problem #119

Jul 092022

Focus

  • 90,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.

- Spencer, OH, USA

problem #118

Aug 052022

Focus

  • 98,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle occasionally was unable to restart right after refueling. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 98,000.

- Franklin, VT, USA

problem #117

Jul 082022

Focus

  • miles
My car is a 2016 Ford Focus that was manufactured in Wayne, Michigan at the Michigan Assembly Plant. My car has a 2.0 L GDI engine. These are the qualifications for the 18S32 Ford recall, but I-??ve been told my car does not qualify. The canister purge valve is broken. It has caused my car to stall while driving, and it has deformed my fuel tank. My car stalled on July 8th, 2022. The check engine light came on July 23rd, 2022. On July 23rd, I took the car to an auto shop and they said the canister purge valve needed to be replaced. When looking at my fuel tank, it has caved in about half an inch. I have also opened a case with the Ford Service Help. The case number is CAS-37755602

- Las Vegas, NV, USA

problem #116

Jun 172022

Focus 4-cyl

  • miles
In the last 6 months my car has been to Rottet Ford in Tamaqua. My car Failed to start after driven had towed to dealer, replaced TCM, paid $200. 2nd time car system shut off everything and engine while driving. Started after hour, dealer replaced TCM paid $200 3rd time car failed to start after driven, even within 24hours from leaving dealership being fixed, waiting to see WHY. But assuming TCM again. Ford customer experience specialist [XXX] ext [XXX] [XXX] Recall on 2016 ford focus, but not her VIN. All 3repairs were the TCM (transmission control module) Ford customer service told me to report this and ask it be added to recall list. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lansford , PA, USA

problem #115

Oct 142021

Focus

  • miles
-??Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. -??since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. -??A dealer has confirmed the transmission issue. -??UNKNOWN -??There weren-??t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.

- Indian Trail, NC, USA

problem #114

Jan 172022

Focus

  • miles
I have had this car since it was new, it has had 3 clutches installed and now needs another one, I am told the car has no extended warranty even with 3 clutches being replaced and dozens of trips to the dealership, the cost of a new one is $2700 and they say it is not covered. I'm wondering how a 2016 with all the trips to the dealership regarding the clutch and 3 clutches being put on this car, the car only having 35,000 miles, why is this not covered under the extended warranty? In my opinion these cars that were manufactured for 10 years KNOWING that they had faulty clutches/transmissions should be covered for the life of the car.

- Dayton, OH, USA

problem #113

Apr 062021

Focus

  • 86,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.

- Rockford, OH, USA

problem #112

Nov 042019

Focus

  • miles
Oil pump failure 2 times in a role within 75,000 miles. Had to have a brand new engine replacement each time.

- Wise, VA, USA

problem #111

Oct 202020

Focus

  • 82,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving 80 MPH, the vehicle shut off with the check engine warning light illuminated. The contact had the vehicle towed to the dealer where they diagnosed the vehicle with engine failure. The contact had the engine replaced. A year later as her son was driving 65 MPH, the check engine warning light illuminated. The contact's son added antifreeze to the reservoir and drove the vehicle home. Once the vehicle was home, the vehicle would not restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure for a second time. The contact called the dealer and was informed that the engine would be covered under warranty. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 82,000.

- Oskaloosa, IA, USA

problem #110

Jul 222021

Focus

  • miles
A stuck CPV is leading to excessive vacuum in the fuel vapor system, causing the plastic fuel tank to deform, resulting in an inaccurate or erratic fuel gauge indication, inaccurate distance to empty (DTE), and/or other drivability concerns. The vehicle also is exhibiting an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196

- Orlando, FL, USA

problem #109

Jun 192021

Focus

  • miles
Engine recently came on, and the codes are saying factory recall

- Irving , TX, USA

problem #108

Jun 012021

Focus

  • 70,000 miles
The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to a leaking gasket. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact learned that the repair was no longer covered under warranty. The approximate failure mileage was 70,000.

- Buckingham, VA, USA

problem #107

May 192021

Focus

  • miles
My car idles up high often and the car will speed up on it's own. When at a complete stop it struggles to stay on. Sometimes it will cut off. It has shut off while driving as well. It jerks when taking off from a complete stop. After putting gas in the car it will not start immediately. I have to pump the gas pedal for a few seconds. It eventually starts. At Autozone I had a code test ran on it and it suggested EVAP system needed replacing. So, I took it to have it fixed. Precision Tune ran an additional test on my car, but there were no errors. They even checked for any recalls or repair issues posted online, but my car was not listed. They suggested I call the manufacturer. It still does it. I can also hear a scrubbing sound while backing up, but my brake pads are good. The brake light continues to pop on saying I need brake fluid. I had that checked and I do not need brake fluid. The engine light stays on. I get my car tuned on a regular basis. I've only had it for a soon to be year in June 2021. Also, there are times when the gas fumes are strong inside of the car while driving. I want to go on trips but i'm afraid it will shut off in the middle of the interstate.

- Aiken, SC, USA

problem #106

Apr 082021

Focus

  • 81,000 miles
Clutch needs to be replaced on automatic transmission after 81K miles

- Wildwood, MO, USA

problem #105

Jan 012021

Focus

  • 75,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving in stop and go traffic, the vehicle shuddered. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

- Spring Hill, TN, USA

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