10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
34,590 miles

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« Read the previous 20 complaints

problem #84

May 172020

Focus 4-cyl

  • 70,000 miles
Car began to shudder and jerk when in motion. Suddenly after turning the car off for only a couple minutes it wouldn't turn back on. Changed battery in hopes that would fix the issue, car did turn on but would not reverse and would not go over 10 mph. Oroville Ford dealership says the transmission over heated, clutch slipping. Quoting me $3,900 at the very least for repairs in a car with just 70,000 miles and that I've barely had two years. If Ford knew of the issues with its ridiculous transmission systems, why are these cars still being sold to lower income people who can't afford repairs? I am only about 1,000 miles out of warranty and on my own.

- Oroville, CA, USA

problem #83

May 152020

Focus 3-cyl

  • 40,000 miles
Lost power when accelerating. Code said turbo charge boost; gave # to dealer. They want to charge me another $150 to diagnose & get the ame code as my mechanic! I have been calling to check on a recall color a kit that been recalled at least on the last 2 year's models! they looked at my car 1 month after purchase in Jan. 2019 but could find no problem (car was still under full warranty then). When I took car to dealer today, 1st question was whether I had an extended warranty! could not find info by googling it! this site recommended by my mechanic. He has 40 years experience @ a dealer! #128124;#128149;#128099; as I tried to accelerated, I was almost hit from behind by a semi on the highway doing 70 mph! risk pulling out onto highway & interstate with no power to accelerate fast enough!!! dangerous!!! #128124;#128149; consumer stated she did not fill out this report and does not know who did. Valve cannister kit for 2016 model not recalled as of yet. Turbo charger has been replaced.

- Belleville, IL, USA

problem #82

Mar 202020

Focus

  • 31,000 miles
It rained, and car stopped. No motive power. A red warning, "stop safely now" message on dash. Towed to dealership. There was a technical service bulletin 20-2004 to put on a splash shield to keep the 318volt (high!) connector from being hit by water, but the dealership just put on a big 350 amp fuse and put the car back in service. The fuse blew due to water intrusion. Treated a side effect, not the main problem. They refused to do what was in tsb 20-2004 & fsa 16B02. The attached picture shows how close the tire is to the high voltage battery connector! Ford knows this, but no recall, and dealership refuses to fix.

- Littleton, CO, USA

problem #81

Jun 042019

Focus

  • 81,000 miles
Car jerking after fueling gas, the shuts off. Have trouble restarting. Brakes went out while I was driving almost crashed into someone. Ecoboost worked very few times

- Livingston, TX, USA

problem #80

Dec 152019

Focus

  • 40,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving, the check engine warning light illuminated and remained illuminated. Additionally, after refueling the vehicle stalled without warning. The contact indicated that the vehicle stalled several times before starting to operate as intended. The vehicle was taken to riser Ford Lincoln located at (4201 central ave, hot springs ar) where the power train control module was reprogrammed under the NHTSA campaign number 18V735000 (fuel system, gasoline) however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Hot Springs, AR, USA

problem #79

Mar 112020

Focus

  • 117,000 miles
The contact owns a 2016 Ford Focus. The contact stated while his girlfriend was driving approximately 10 mph, the vehicle stalled without warning. The failure recurred three consecutive times. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The contact stated that prior to the failure the vehicle was diagnosed by dch Ford of eatontown located at 67 NJ-36, eatontown, NJ 07724, and the contact was informed that the failure was due to the fuel control module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

- Lomg Branch, NJ, USA

problem #78

Oct 162019

Focus

  • 34,000 miles
I saw that there was a customer satisfaction program (17B32) that stats that the model car made in a specific plant and within a certain time frame were made with the wrong head gasket that will end up failing, I checked with the Ford customer support and they confirmed that my vehicle was effected since it was made at that time. The vehicles VIN doesn't show any recall and they said I would receive one but never did, the recall was to expire in May 31 2019 and my vehicle cant be inspected under the recall unless I pay for it out of pocket since it expired.

- San Jose, CA, USA

problem #77

Jan 302020

Focus

  • 31,000 miles
My 2016 Ford Focus SE gives me great concern when driving as the transmission consistently skips/jerks while accelerating. There were 2 separate instances where I have driven on the freeway and my car has skipped gears, causing change of speeds and nearly had 2 accidents on the freeway. My most recent one was right before I decided to file a complaint. I have been to the Ford service center right before my warranty closed and requested they fix, however was told there is nothing wrong and it operates properly.

- San Diego, CA, USA

problem #76

Jan 122020

Focus

  • 87,000 miles
Earlier in January, I was driving down interstate 70 from Kansas City to St. Louis at the rate of 77 mph. All of a sudden the car dings and sends a message on the dash "engine failure" and the car literally shuts down. I had no control over the car, no lights, no brakes, nothing! luckily I got to the shoulder of the road safely and finally came to a stop. I put the car in park and turned the key off. Still nothing... I waited about 5 minutes and then turned the car back on and thankfully it started. I drove it to the nearest place to have them run a diagnostic test and nothing came up. Finally got it home. It's not done this again, but now it runs rough. Like really rough. I've had the transmission clutch fixed once already. Luckily it was still under warranty. I will be contacting my local Ford dealer about this issue. Was unaware it was under recall.

- Lawrenceville, IL, USA

problem #75

Jan 022020

Focus

  • 96,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at 70 mph, the vehicle stalled without warning. The contact put on his hazard lights placed the vehicle in neutral, veered to the shoulder of the road, turned the vehicle off and back on and the vehicle operated as intended. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The contact was informed by an independent mechanic that vehicle may be subjected to NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was approximation 96,000.

- Tempe, AZ, USA

problem #74

Dec 232019

Focus

  • 55,000 miles
Engine light came on with "engine fault service now" message. The vehicle went into limp mode and finally car shut down. I took into a Ford dealership and they said the turbo and engine were not getting fuel on the highway pumped into them and would both need replaced.

- Defiance, OH, USA

problem #73

Oct 222018

Focus 4-cyl

  • 96,476 miles
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall at various times; however, the failure occurred most often when coming to a complete stop and accelerating uphill. The vehicle would also shudder when attempting to accelerate. The contact called autonation Ford corpus christi (located at 6250 South padre island drive, corpus christi, tx 78412, 361-444-0125) and was informed that the repair for the recall was unavailable. The dealer also calibrated the cpu on the vehicle, but the failure recurred. The manufacturer was not made aware of the failures. The approximate failure mileage was 96,476.

- Austin, TX, USA

problem #72

Nov 112019

Focus

  • miles
The contact owns a 2016 Ford Focus. While at an intersection, the rpms fluctuated from high to low and the vehicle stalled. In addition, the check engine warning indicator illuminated. The vehicle was taken to century Ford of mt. Airy (302 century dr, mt airy, md, (301) 829-2801), but was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was unknown.

- Woodbine, MD, USA

problem #71

Oct 012019

Focus

  • 36,600 miles
Check engine light is on and when checked at autozone it comes back as the pvc which is a know issue with focuses. Also, on one occassion, the transmission fault light came on and that is also a know issue with focuses. My vehicle often stalls at intersection when I have to slow down or stop and is difficult to restart in most cases.

- Rio Rancho, NM, USA

problem #70

Feb 262017

Focus

  • miles
When I first bought the car it started making noise when I drove it I took it in they said they fixed the problems it was still under warranty. After a couple of weeks it started making the same noises so when I had time a couple of months later I took it in again and they told me it was the transmission and that my warranty was not active anymore. It made the same noises the first time I took it in and they never said it was the transmission it was a wheel problem. I'm asking for help on what to do thanks.

- Palm Desert, CA, USA

problem #69

Nov 082019

Focus

  • 32,200 miles
Engine caught fire 2 weeks after service dept at vic bailey Ford replaced. Incident report. Total loss and lawsuit coming if not compensated for property damage and emotional distress. Engine ignited with me in vehicle! service bay released car to me 2 weeks ago. Told them was not fixed for 2 weeks waited on appt. Oil light came on after dropping of daughter to school. Multiple witnesses and videos of fire under car and then blew due to heat source which was all supposedly fixed. I was driving the car and pulled over as soon as oil light came on and I smelled smoke. Turned into nearest parking lot off highway 221, spartanburg SC. Roebuck fire dept responded. Will not driver a vehicle from Ford ever again!

- Spartanburg, SC, USA

problem #68

Oct 102019

Focus

  • 59,000 miles
While driving within city limits on a daily basis, my vehicle shutters from the start and at acceleration, sometimes stalls as I start to eccelerate from red lights and stop signs, creating potential hazardous conditions. Engine light has come on and want go off, and smells of fuel while vehicle is being driven.

- San Antonio, TX, USA

problem #67

Nov 032019

Focus

  • 72,573 miles
The contact owns a 2016 Ford Focus. While driving approximately 50-65 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the purge solenoid seized in the open or closed position, which caused the vehicle to stall. The vehicle was repaired. Additionally, the vehicle experienced a shudder in the transmission and hard shift between gears while being driven. The contact also stated that, intermittently, the vehicle failed to shift into reverse after the clutch was replaced. The failure to shift into reverse was a new symptom that occurred only after the clutch was replaced. The dealer and manufacturer were not informed of the failures. The approximate failure mileage was 72,573.

- Rockwall, TX, USA

problem #66

Sep 022019

Focus

  • 62,500 miles
The vehicle shudders when accelerating and does not slow down properly when decelerating. This condition becomes worse on hotter days and when the engine is hot. Also, when taking off from a complete stop the car shudders the worse. The car also feels unsafe when trying to slow down. It feels as if the car is staying in a higher gear when letting off the accelerator pedal and not downshifting properly.

- Martinsburg, WV, USA

problem #65

Sep 012017

Focus

  • 18,000 miles
The contact owns a 2016 Ford Focus. While driving various speeds, the vehicle shuddered and failed to properly accelerate. The failure occurred several times while attempting to merge into traffic at highway speeds. The vehicle was taken to chapman Ford (6744 black horse pike, egg harbor township, NJ) where it was diagnosed that the dual clutch transmission was faulty and needed to be replaced. The clutch was replaced at 18,000 miles, but the failure recurred and the clutch was replaced a second time at 53,000 miles. Recently, the failure recurred at 79,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. In addition, after receiving a recall notice for NHTSA campaign number: 18V735000 (fuel system), the check engine indicator illuminated prior to the engine stalling. The vehicle was towed back to the dealer where the purge valve was replaced. The failure was remedied. The failure mileage was 18,000.

- Galloway, NJ, USA

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