10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
34,323 miles

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« Read the previous 20 complaints

problem #89

Jul 242020

Focus

  • 35,000 miles
2016 Focus rs. I have only had the car for a year. Randomly the car starts blowing out a very light white smoke while idling (from what I have observed.) after multiple attempts at contacting my local dealership they seem to believe it is the head gasket with a defect. This smoke is only noticeable when idling. Also I was only able to get a significant amount of smoke to develop when putting the air conditioning on full blast.

- Newport News, VA, USA

problem #88

Jun 192020

Focus 3-cyl

  • 104,000 miles
Had a few incidents where if you forget to hit the shut off button to the ecoboost that will shut your engine off during a stop light/traffic stop to save gas, it would completely stall the engine out when pulling out of a parking lot. Only had two incidents of this, of course I've always chose to push the button to save the starter. But then right after the warranty ran out, the engine started to leak coolant making one think it was a blown gasket by the white smoke. As I researched I've found forums that stated that it was common. But only the rs series had a recall and not the standard. But if it's the same components then why am I told only the rs should have the recall" but anyways my engine is unrepairable, cause after the first repair it did the same thing. If a vehicle that costs so much won't last until a 100,000 then why sell it" it just doesn't make sense.

- Fancy Gap, VA, USA

problem #87

Jan 102020

Focus 4-cyl

  • 26,825 miles
Ford Focus purchased new for our daughter in 2016. We all noticed a stutter or jerking motion upon acceleration and odd feeling when it shifted gears.. this has been going on for years. This cars is essentially all my daughters. I advised her as well as calling myself to the dealership we purchased it from because she wanted to take it in for an oil change or tire rotation. She advised them of the issue many times, no every time she took it up there. She was always told it was "normal" and nothing was wrong with it. So we trusted them that for some odd reason this is normal. Jan 2020. She was driving and the car began to shudder very badly the check engine light came on and it began to stop in the road like she was breaking. She described it as the car was just breaking on its own type feeling in the middle of a busy road. She brought it slowly to the dealership right away as it was not drivable.apparently it is an transmission issue. A well known one! I will provide the service record in this for you to see what was replaced the numbers and codes etc. It was at the shop Jan 10-13th. Well they did replace some parts it was still doing the jerking stutter when accelerating after the repairs. Again she assumed that was normal because we have been told that many times and we thought maybe the actual problem she had was fixed. It was not. The transmission issue will never be fixed from what I am learning today in regards to this 2016 Focus in the news. I am reaching out for someone to listen to all of us. It is not a coincidence that so many of us can not seem to get our vehicles fixed at least if they can not fix them take them back! I never knew this was such a huge ongoing problem with essentially defective vehicles.. Ford needs to be held responsible. We will take the car in again next week for them to tell us its "normal". seat also has stopped adjusting.

- Clarksville, TN, USA

problem #86

Jul 012020

Focus 4-cyl

  • 70,000 miles
Shuddering feeling while accelerating from a stop'like someone who can't feather the clutch properly on a stick shift'followed by a rough 1-2 upshift that again sends a vibration throughout the vehicle. Sounds very bad as well. Vehicle in motion.

- Farmington Hills, MI, USA

problem #85

Jun 232020

Focus 3-cyl

  • 40,257 miles
This is the second time this car gets a P0299 failure. I was on the freeway, trying to speed up, when the engine revved up quickly, but did not change gear. Instead, the car started slowing down. After a few seconds, the car started speeding up at a sluggish rate. The car now has a wheezing noise when in operation as it accelerates.

- Los Angeles, CA, USA

problem #84

May 172020

Focus 4-cyl

  • 70,000 miles
Car began to shudder and jerk when in motion. Suddenly after turning the car off for only a couple minutes it wouldn't turn back on. Changed battery in hopes that would fix the issue, car did turn on but would not reverse and would not go over 10 mph. Oroville Ford dealership says the transmission over heated, clutch slipping. Quoting me $3,900 at the very least for repairs in a car with just 70,000 miles and that I've barely had two years. If Ford knew of the issues with its ridiculous transmission systems, why are these cars still being sold to lower income people who can't afford repairs? I am only about 1,000 miles out of warranty and on my own.

- Oroville, CA, USA

problem #83

May 152020

Focus 3-cyl

  • 40,000 miles
Lost power when accelerating. Code said turbo charge boost; gave # to dealer. They want to charge me another $150 to diagnose & get the ame code as my mechanic! I have been calling to check on a recall color a kit that been recalled at least on the last 2 year's models! they looked at my car 1 month after purchase in Jan. 2019 but could find no problem (car was still under full warranty then). When I took car to dealer today, 1st question was whether I had an extended warranty! could not find info by googling it! this site recommended by my mechanic. He has 40 years experience @ a dealer! #128124;#128149;#128099; as I tried to accelerated, I was almost hit from behind by a semi on the highway doing 70 mph! risk pulling out onto highway & interstate with no power to accelerate fast enough!!! dangerous!!! #128124;#128149; consumer stated she did not fill out this report and does not know who did. Valve cannister kit for 2016 model not recalled as of yet. Turbo charger has been replaced.

- Belleville, IL, USA

problem #82

Mar 202020

Focus

  • 31,000 miles
It rained, and car stopped. No motive power. A red warning, "stop safely now" message on dash. Towed to dealership. There was a technical service bulletin 20-2004 to put on a splash shield to keep the 318volt (high!) connector from being hit by water, but the dealership just put on a big 350 amp fuse and put the car back in service. The fuse blew due to water intrusion. Treated a side effect, not the main problem. They refused to do what was in tsb 20-2004 & fsa 16B02. The attached picture shows how close the tire is to the high voltage battery connector! Ford knows this, but no recall, and dealership refuses to fix.

- Littleton, CO, USA

problem #81

Jun 042019

Focus

  • 81,000 miles
Car jerking after fueling gas, the shuts off. Have trouble restarting. Brakes went out while I was driving almost crashed into someone. Ecoboost worked very few times

- Livingston, TX, USA

problem #80

Dec 152019

Focus

  • 40,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving, the check engine warning light illuminated and remained illuminated. Additionally, after refueling the vehicle stalled without warning. The contact indicated that the vehicle stalled several times before starting to operate as intended. The vehicle was taken to riser Ford Lincoln located at (4201 central ave, hot springs ar) where the power train control module was reprogrammed under the NHTSA campaign number 18V735000 (fuel system, gasoline) however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Hot Springs, AR, USA

problem #79

Mar 112020

Focus

  • 117,000 miles
The contact owns a 2016 Ford Focus. The contact stated while his girlfriend was driving approximately 10 mph, the vehicle stalled without warning. The failure recurred three consecutive times. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The contact stated that prior to the failure the vehicle was diagnosed by dch Ford of eatontown located at 67 NJ-36, eatontown, NJ 07724, and the contact was informed that the failure was due to the fuel control module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

- Lomg Branch, NJ, USA

problem #78

Oct 162019

Focus

  • 34,000 miles
I saw that there was a customer satisfaction program (17B32) that stats that the model car made in a specific plant and within a certain time frame were made with the wrong head gasket that will end up failing, I checked with the Ford customer support and they confirmed that my vehicle was effected since it was made at that time. The vehicles VIN doesn't show any recall and they said I would receive one but never did, the recall was to expire in May 31 2019 and my vehicle cant be inspected under the recall unless I pay for it out of pocket since it expired.

- San Jose, CA, USA

problem #77

Jan 302020

Focus

  • 31,000 miles
My 2016 Ford Focus SE gives me great concern when driving as the transmission consistently skips/jerks while accelerating. There were 2 separate instances where I have driven on the freeway and my car has skipped gears, causing change of speeds and nearly had 2 accidents on the freeway. My most recent one was right before I decided to file a complaint. I have been to the Ford service center right before my warranty closed and requested they fix, however was told there is nothing wrong and it operates properly.

- San Diego, CA, USA

problem #76

Jan 122020

Focus

  • 87,000 miles
Earlier in January, I was driving down interstate 70 from Kansas City to St. Louis at the rate of 77 mph. All of a sudden the car dings and sends a message on the dash "engine failure" and the car literally shuts down. I had no control over the car, no lights, no brakes, nothing! luckily I got to the shoulder of the road safely and finally came to a stop. I put the car in park and turned the key off. Still nothing... I waited about 5 minutes and then turned the car back on and thankfully it started. I drove it to the nearest place to have them run a diagnostic test and nothing came up. Finally got it home. It's not done this again, but now it runs rough. Like really rough. I've had the transmission clutch fixed once already. Luckily it was still under warranty. I will be contacting my local Ford dealer about this issue. Was unaware it was under recall.

- Lawrenceville, IL, USA

problem #75

Jan 022020

Focus

  • 96,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at 70 mph, the vehicle stalled without warning. The contact put on his hazard lights placed the vehicle in neutral, veered to the shoulder of the road, turned the vehicle off and back on and the vehicle operated as intended. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The contact was informed by an independent mechanic that vehicle may be subjected to NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was approximation 96,000.

- Tempe, AZ, USA

problem #74

Dec 232019

Focus

  • 55,000 miles
Engine light came on with "engine fault service now" message. The vehicle went into limp mode and finally car shut down. I took into a Ford dealership and they said the turbo and engine were not getting fuel on the highway pumped into them and would both need replaced.

- Defiance, OH, USA

problem #73

Oct 222018

Focus 4-cyl

  • 96,476 miles
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall at various times; however, the failure occurred most often when coming to a complete stop and accelerating uphill. The vehicle would also shudder when attempting to accelerate. The contact called autonation Ford corpus christi (located at 6250 South padre island drive, corpus christi, tx 78412, 361-444-0125) and was informed that the repair for the recall was unavailable. The dealer also calibrated the cpu on the vehicle, but the failure recurred. The manufacturer was not made aware of the failures. The approximate failure mileage was 96,476.

- Austin, TX, USA

problem #72

Nov 112019

Focus

  • miles
The contact owns a 2016 Ford Focus. While at an intersection, the rpms fluctuated from high to low and the vehicle stalled. In addition, the check engine warning indicator illuminated. The vehicle was taken to century Ford of mt. Airy (302 century dr, mt airy, md, (301) 829-2801), but was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was unknown.

- Woodbine, MD, USA

problem #71

Oct 012019

Focus

  • 36,600 miles
Check engine light is on and when checked at autozone it comes back as the pvc which is a know issue with focuses. Also, on one occassion, the transmission fault light came on and that is also a know issue with focuses. My vehicle often stalls at intersection when I have to slow down or stop and is difficult to restart in most cases.

- Rio Rancho, NM, USA

problem #70

Feb 262017

Focus

  • miles
When I first bought the car it started making noise when I drove it I took it in they said they fixed the problems it was still under warranty. After a couple of weeks it started making the same noises so when I had time a couple of months later I took it in again and they told me it was the transmission and that my warranty was not active anymore. It made the same noises the first time I took it in and they never said it was the transmission it was a wheel problem. I'm asking for help on what to do thanks.

- Palm Desert, CA, USA

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