10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,594 miles

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« Read the previous 20 complaints

problem #74

May 182020

Focus

  • 57,000 miles
During early lockdown for pandemic I allowed a local Ford dealership to valet service my car for oil change, inspection, etc as well as a fuel tank recall 18S32. Car was showing no recall symptoms before the service but was returned to me in very poor condition. Engine seems to vapor lock at the most inopportune times with no power to accelerate into traffic and wants to stall out, then it catches its breathe and wants to take off out from under me. I'm a 62 yr old woman who trusted a local dealership and now I have a car that is extremely unsafe to drive. The service writer could care less and wants to claim that I now need a new transmission. Just did a shoddy job and want more money from me. I'm so disappointed.

- Dallas, TX, USA

problem #73

Jun 242020

Focus 4-cyl

  • 74,500 miles
My check engine light came on and I took it to a local mechanic. The codes were P1450 and PO456 which are associated with the safety recall of the canister purge valve. The fuel tank is also deformed. My cars VIN is not associated with the recall so they will not cover it and I am expected to cover it. My car also has vibration at idle and has clutch shudder over 250 RPM. Ford fixed my transmission module in 2018 with a previous recall after it stalled several times. Now I am having issues again. The service advisor said they updated the transmission module in 2018 but the customer care agent tried to tell me they replaced the parts entirely in 2018 and not just updated. I notified her of the service advisors statement and then she went back to saying my VIN wasn't part of an open recall. My vehicle is at 74,563 miles and has already had several major issues regarding transmission and canister purge valve.

- Fountain Hills, AZ, USA

problem #72

Jun 232020

Focus 3-cyl

  • 40,257 miles
This is the second time this car gets a P0299 failure. I was on the freeway, trying to speed up, when the engine revved up quickly, but did not change gear. Instead, the car started slowing down. After a few seconds, the car started speeding up at a sluggish rate. The car now has a wheezing noise when in operation as it accelerates.

- Los Angeles, CA, USA

problem #71

May 132020

Focus 4-cyl

  • miles
I just recently bought a car and it has been stalling while driving and having difficulty starting/revving itself up after I fill the gas tank. I have taken it to a shop to get a diagnosis and they said that it might have been the recall for the gas tank. Well, I looked up to see if my car had already gotten fix for the recall and it said that it did. So it might have happened again, and I'm not quite sure what to do. It happens every so often. As the engine light also comes on and off. When the light is off, the car is perfectly fine, but when it's on, it tries to stall.

- Fort Wayne, IN, USA

problem #70

Apr 202020

Focus

  • 88,504 miles
The purge canister valve had a safety recall last year, which the dealership stated they performed and marked the recall as completed. However, the part was never replaced, and is in fact defective. When filling the car with gas, it does not want to start and stalls out multiple times. When it does start, it runs rough for about ten minutes. The dealership is refusing to fix the issue without charging me, despite the fact they never replaced the part. They also refuse to repair the transmission shudder that is a known issue because it's no longer under warranty, even though they said that Ford was covering that issue up to 100,000 miles.

- Hickory, NC, USA

problem #69

Jun 042019

Focus

  • 81,000 miles
Car jerking after fueling gas, the shuts off. Have trouble restarting. Brakes went out while I was driving almost crashed into someone. Ecoboost worked very few times

- Livingston, TX, USA

problem #68

Dec 152019

Focus

  • 40,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving, the check engine warning light illuminated and remained illuminated. Additionally, after refueling the vehicle stalled without warning. The contact indicated that the vehicle stalled several times before starting to operate as intended. The vehicle was taken to riser Ford Lincoln located at (4201 central ave, hot springs ar) where the power train control module was reprogrammed under the NHTSA campaign number 18V735000 (fuel system, gasoline) however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Hot Springs, AR, USA

problem #67

Feb 082020

Focus

  • 97,000 miles
Has recall for fuel pump deformation. And also transmission fault service soon light. Shifts weirdly and when coming to a stop the transmission shutters and brakes abruptly.

- Riverside, CA, USA

problem #66

Feb 012020

Focus

  • miles
Same issue with fuel tank deformation. October 2018 was the recall. About 1 year ago greenway Ford had the car for the whole day and stated they fixed it but now I received a letter stating the recall fixing was incomplete and the recall states it is increased risk for a crash due to stalling of the engine. September 2017 shifting clutch failed and was not informed August 7 2017 transmission shuttering now there is a fuel tank deformation the car shakes alot

- Orlando, FL, USA

problem #65

Feb 112020

Focus

  • 1 miles
Car stalled multiple times 3 days in a row

- Syracuse, NY, USA

problem #64

Jan 242020

Focus

  • 39,000 miles
Car check engine light came on and car stalled when approaching a stop light on city road. Took car to mechanic who ran diagnostic and found code P1450 stating unable to bleed up fuel tank vacuum which is related to PCM memory. Stated that this is a known issue with this make and model. Was told PCM needed to be reprogrammed to latest calibration using ids release $99.05 or higher. We feel that this is a known safety issue that should require a fix by Ford

- Myrtle Beach, SC, USA

problem #63

Jan 122020

Focus

  • 40,000 miles
While driving my car acts like it's not getting any gas it stalled on me couldn't start it, had to push to a safe place now engine light is on. I took and got it checked was told it's a vapor lock. I see there's a recall for fuel system, gasoline: Storage but not on mine I am unable to have mine repaired do to finances. Why recalls on some Focus and not all.

- Hot Springs, AR, USA

problem #62

Dec 232019

Focus

  • 55,000 miles
Engine light came on with "engine fault service now" message. The vehicle went into limp mode and finally car shut down. I took into a Ford dealership and they said the turbo and engine were not getting fuel on the highway pumped into them and would both need replaced.

- Defiance, OH, USA

problem #61

May 012019

Focus

  • 80,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving 50 mph, the check engine warning light illuminated and the vehicle hesitated. The vehicle was pulled off the roadway and turned off for approximately 10 minutes before it was restarted. The contact was concerned that the failure was related to NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was taken to healey Ford Lincoln located at 2528 NY-17M, goshen, NY 10924, (845) 291-1998, to be diagnosed. The contact was unable to recall the part that needed to be replaced. The vehicle was then taken to an independent mechanic where the contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- Naugatuck, CT, USA

problem #60

Jan 062020

Focus

  • 70,000 miles
When I put gas in my car I have trou left restarting the car, when it does start it runs rough for a minute then is fine until I put gas in the car again.

- Winner, SD, USA

problem #59

Oct 222018

Focus 4-cyl

  • 96,476 miles
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall at various times; however, the failure occurred most often when coming to a complete stop and accelerating uphill. The vehicle would also shudder when attempting to accelerate. The contact called autonation Ford corpus christi (located at 6250 South padre island drive, corpus christi, tx 78412, 361-444-0125) and was informed that the repair for the recall was unavailable. The dealer also calibrated the cpu on the vehicle, but the failure recurred. The manufacturer was not made aware of the failures. The approximate failure mileage was 96,476.

- Austin, TX, USA

problem #58

Jul 162019

Focus

  • 40,000 miles
Recall not done I did experience the car stalling while taking off

- Winchester, NH, USA

problem #57

Nov 212019

Focus

  • 62,000 miles
The contact owns a 2016 Ford Focus. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline). After receiving the notice, the contact stated that the vehicle would stall and turn off without warning when approaching a stop. The contact took the vehicle to frontier Ford (3701 stevens creek blvd, santa clara, ca 95051, (408) 533-1488) where the contact was informed that the recall was for the deformation of the fuel tank, not the canister purge valve. When the contact notified the dealer of the recall, he was informed that it was a "public safety notice". the contact was informed that he would have to pay for a diagnostic test to determine the cause of the failure. The manufacturer was not contacted. The vehicle was in the possession of the dealer to repair the fuel tank. The canister purge valve remained unrepaired. The failure mileage was 62,000. VIN tool confirms parts not available.

- San Leandro, CA, USA

problem #56

Oct 012019

Focus

  • 36,600 miles
Check engine light is on and when checked at autozone it comes back as the pvc which is a know issue with focuses. Also, on one occassion, the transmission fault light came on and that is also a know issue with focuses. My vehicle often stalls at intersection when I have to slow down or stop and is difficult to restart in most cases.

- Rio Rancho, NM, USA

problem #55

Sep 012019

Focus

  • 44,000 miles
Vehicle stalls at stops, vehicle wont start after fueling at gas station, dtc P1450 always present, hard transmission shifting on city streets.

- Surprise, AZ, USA

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