10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
34,310 miles

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« Read the previous 20 complaints

problem #3

Oct 252017

Focus

  • miles
The cars steering has on 3 occasions in 2 months lost steering! the steering wheel shudders and locks up and we lose control on a turn! this has happened at 30 miles per hour and at 5 miles. It's been to Ford 4 times the transmission clutch changed twice a new motor mount but they keep stating if there is no code and it doesn't happen in front of them there isn't anything to fix. I also notified Ford Motor Company and received a case number but they denied the claim!

- Valrico, FL, USA

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problem #2

Aug 262017

Focus

  • 31,426 miles
When driving this vehicle, the power steering fails without warning. The power steering light on the dashboard illuminates and beeps S (driver assist failure take in immediate for service). The car is is still moving. The engine is running. The steering wheel is tight and hard to turn. The first time this happen, I was stopped at a red light. When the light turned green I put my emergency flashers on and proceed with caution to the parking lot. When I restarted the vehicle the power steering was working. The second time the power steering failed, I was in the center lane. Driving 35 to 40 mph. Traffic was heavy and moving at a steady pace. The dash board light came on and the system beeped. ( driver assist failure take in immediate for service) I was not at a red light this time. I turned on my emergency flashers and reduced my speed. After the vehicle was stopped. I waited about 30 seconds and restarted the vehicle. I drove immediately to dealership and the car is in for service. My first car payment is not due. This is a pre owned certified Ford Focus 2016. I would like for Ford to repurchase this car.

- Mobile, AL, USA

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problem #1

Nov 292016

Focus

  • 80 miles
"takata recall" there is a rattling noise while driving, along with vibration and transmission shudder in second gear. The car feels like it wants to give out. There is also a grinding noise while breaking and turning. All of the concerns mentioned are while driving regardless of city street or highway. The rattling noise will sometimes occur while the car is off and parked, especially right after shutting the car off.

- Wesley Chapel, FL, USA

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