Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Date Published

OCT 28, 2016

NHTSA TSB #

10091136

TSB Document

• Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Ford for this TSB. Call your local Ford dealer's service department & ask for a copy of TSB# SSM 46164.

Summary

SOME 2016 C-MAX BUILT ON 1-MAY-2016 AND THROUGH 6-SEP-2016, MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. THIS MAY BE DUE TO A CHANGE IN THE BODY CONTROL MODULE (BCM) SOFTWARE. REPROGRAM THE BCM TO THE LATEST CALIBRATION USING IDS RELEASE 102.05 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.