10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
28,245 miles

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« Read the previous 20 complaints

problem #96

Nov 062019

Focus

  • miles
Shortly after I bought this car. I noticed originally last of power during acceleration and later it would do a combination of last of power at times and lunging when the automatic transmission would shift gears(automatically). Eventually, frontier Ford(dealership) replaced the clutch N a few other minor items related to the clutch. The problems the same issues continue to occur. I finally filed a complain with the BBB, it appears the dealership simply never returned their calls or emails and that case was closed. Next I contacted the sj bureau of automotive repair. Their determination was that Ford fiestas and Focus models were notorious for serious trasmition problems. It implied that it was a feature not a bug because eventhough the sj bar knew of these serious issues they took no action. I started not driving the car as much looking into how I could get the manufacturer to buy back this unreliable dangerous car. I am en experienced driver so I avoided accidents when the car would malfunction, however the nigh of 11/06/19 at about midnight my daughter took the car without permition and when the car lunged foward (as it would do while shifting gears automatically) during a street turn, she lost control of the car and crashed into 2 parked cars. The airbags didnt deploy and the seatbealt didnt lock resulting in her getting a concusion and a pretty bloody mouth as her head hit the steering wheel(these 2 defects were unknown to me previously). Having to do monthly payments on this unsafe, unreliable car had lots of negative ripple effects in my family's life culminating in my daughter being injured by well known defects by Ford. It is my understanding that there is even class action lawsuits for fiesta and Focus cars but I truely dont know how any of that works. My hope here is that at a minimum these complains can help get these dangerous cars off the road.

- San Jose, CA, USA

problem #95

Aug 082019

Focus

  • 40,000 miles
I bought a brand new 2017 Ford Focus and have had it in the shop 6 times for an error code of P0299 turbo/super charger underbooster going off. The engine is losing power when it starts acting up and to protect the car it shuts down the underbooster. I have almost been rearended several times and my very pregnant daugher in law and I were almost T-boned due to the problem as we wete making a left turn out of my neighborhood onto a busy street. When taking it into the shop lou fusz chesterfield has told me several times they were not able to find an issue with the car or duplicate the problem. Because the check engine light would alarm and when you turn the car off the code resets itself. I have asked Ford to work with me to replace the vehicle and they just said they could do nothing because I had 18 months due to the lemon law in Missouri.

- St Peters, MO, USA

problem #94

Dec 152019

Focus

  • 45,500 miles
Automatic transmission is stuttering upon acceleration, sometimes idles below 1000 RPM when stationary, and shifts rough when driving. Pretty much the same transmission problems that the older models with the same transmission had.

- Silt, CO, USA

problem #93

Nov 062019

Focus

  • 19,400 miles
This started about two week after we bought the car. The car had 18890 miles on it when we bought it on 10/23/2019.the car will slip in to neutral between shifts and will not go over 45miles an hour. Sometimes it will not go over 25 miles an hour.

- Chelsea, OK, USA

problem #92

Feb 012018

Focus

  • 35,000 miles
The contact owns a 2017 Ford Focus. While driving 20 mph and making a right turn, the vehicle did not shift properly and shook forcefully. There were no warning indicators illuminated. The vehicle was taken to fair oaks Ford Lincoln (located at 2055 w ogden ave, naperville, il 60540, (630) 250-5750) where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired, but continued to experience the failure. The manufacturer was not notified. The failure mileage was 35,000.

- Geneva, IL, USA

problem #91

Oct 012017

Focus

  • 5,000 miles
When I first press the gas it shudders and takes a while to take off. Also, it doesn't accelerate well at all.

- Colorado Springs, CO, USA

problem #90

Nov 272019

Focus

  • 22,000 miles
Power loss to drive wheels starting from stops makes vehicle feel unsafe in traffic. Dual clutch powershift transmission shudders, slips, and sometimes clunks in first & into second gears under nominal acceleration. Vehicle has only 22,000 miles. Ford Focus dual clutch powershift transmission problems remain. And this is the second transmission replaced by Ford at only 17,000 miles.

- Ashburn, VA, USA

problem #89

Oct 292019

Focus

  • 59,000 miles
Bought this vehicle on October 28 2019 and the next day the car stall and was almost hit from behind while carring a patient I was driving to the doctors office on October 29 2019 took car back they said they had fix the issue then the next date it rain it all got wet on the passager side took to dealship they had the care since Nov 4 pick up on Nov 22 and car still has same issue and it was stationary when getting wet and in motion when it stall and it is a risk because I carry patients in my car every day it my job and dealship has yet to give me paper invoice on repairs done to car and I call them and speak with them they say im going to call you back and they dont its sames Ford dealship in kingsville Texas and I do have video on the day it was getting wet in side and you can see how the water was dripping

- Alice, TX, USA

problem #88

Sep 092019

Focus

  • 24,000 miles
I have felt on several occasions the car shake and seem to struggle to take off from a stop to go. Seems to increasingly get worse

- Montesano, WA, USA

problem #87

Sep 052019

Focus

  • 44,397 miles
Car started having transmission problems, jerking and problems with shifting into a gear. It does this while driving and I drive for lyft and uber and it has scared customers. I'm scared for my safety and others. There is a recall on exact same car but ours was not in the 'manufacture group only certain cars. Ford knows of these problems but they just don't care.. this car is only 2 years old.

- Antelope, CA, USA

problem #86

Mar 032019

Focus

  • 14,000 miles
Beside the two safety recalls 18V-735 and 19V-515 there is another issue with the car which when it rains all the rain water penetrates the back door of the car and it stays there for a long period of time due to the poor design of Ford Motor Company and its negligeance and fraud. I believe this issue might be a safety risk and it should be investigated. After the recalls and the poor repairs the car still unsafe to drive because the transmissions problem is irreparable which means this car will never be safe to drive and everyday I drive it to work whenever I stop in a hill at a traffic light or stop sign I hear noise coming from the transmission and if it happened that I stopped suddenly in the middle of the hill due to traffic the car losses its power and barely moves forward ( loss of power due to faulty transmission)this issue caused me an accident early this year when the car lost power up hill in my neighborhood. The conclusion is my car and all 2017 Ford Focus are not safe to drive. I believe that Ford Motor Company and the dealer who sold me this garbage car deceived all of us and committed a big fraud. I think it is time for the government to open an investigation and force them by law to buy their garbage cars back. Until this moment I still believe that there is no one above the law. Thank you for reading my complaint.

- Hummelstown, PA, USA

problem #85

Oct 012019

Focus

  • 15,500 miles
The transmission shudders and vibrates while changing gears, also hesitates while changing gears, makes chattering noises while changing gears and is slow to accelerate at times. Ford has already changed the clutch and it seemed to solve the problem, however it is now doing the same thing.

- Baton Rouge, LA, USA

problem #84

Oct 172019

Focus

  • 36,500 miles
The vehicle is exhibiting the same issues as have been documented on 2012-2016 Ford Focus models equipped with the infamous dps6 transmission (consult detroit free press coverage on the dps6 situation, example https://www.freep.com/story/money/cars/Ford/2019/09/13/Ford-Focus-fiesta-transmission-class-action-stalled-dps-6/2312926001/). during gentle acceleration from stop, the vehicle frequently will shudder violently during acceleration, as if the transmission is hunting between gears. This does not occur at highway speeds, or during acceleration when the car is already in motion and at normal driving speeds (35-40mph). At time of purchase, I was told the 2017 models did not have the dps6 unit. After a previous incident, it was taken to john bleakley Ford in lithia springs ga (now known as lithia springs Ford, and the dealer from which the vehicle was purchased), where the service advisor noted that the transmission was indeed exhibiting similar behavior, but for a different reason. The repair lasted a few months before starting again a few months ago. I believe I have a vehicle that has a dps6, or that this redesigned transmission has a near-identical design fault to the dps6, and thus the vehicle should be recalled or deemed defective.

- Lithia Springs, GA, USA

problem #83

Apr 012019

Focus

  • 20,000 miles
Car has 75,000 miles. Bought brand new. I commute to work which is 120 mile round trip. My house is about 1 mile from the interstate. After about 20,000 miles I would notice some hesitation when the vehicle would shift from 1st gear to second gear. This would only be after my commute and going from the stop at the end of the exit. After my exits both from work and home the vehicle would only need to shift once from 1st to second gear until I would arrive to my destination. Recently within the last 15,000 miles it's noticeably worse. Now I have transmission fluid sitting in my driveway. I will be getting an oil change at the dealership soon and will say something about it.

- Stephens City, VA, USA

problem #82

Oct 122019

Focus

  • 8,000 miles
Car vibrates when accelerating in lower gears-going from standstill to 1st gear experiences a severe vibration.

- Sioux City, IA, USA

problem #81

Sep 012019

Focus

  • 25,000 miles
The transmission suffers from a major shudder and drop in power between 1st and 2nd gear, just like the previous Focus issues. There is a terrible up-shift delay, and a downshift drop and jerk. There is a loss of power consistently, when driving, especially when warm. The Ford dealer refuses to admit there are any problems with the vehicle and refuses to honor the warranty and rebuild/replace the transmission. The vehicle drops power when sitting at a stop light, when starting motion, there is a grinding and major grumble as if the transmission/engine is going to fall out of the car. The Ford dealer keeps saying there is not a problem and refuses to address the issues, just like they did with the previous Focus.

- Spokane, WA, USA

problem #80

Jun 012018

Focus

  • 17,000 miles
The contact owns a 2017 Ford Focus. The contact stated that the transmission was malfunctioning and the vehicle shuddered and shook when accelerating from braking or stopping. Mcfarland Ford sales Inc. (151 portsmouth ave, exeter, nh 03833, (603) 772-5953) performed several road tests and could not duplicate the failure. The dealer stated that the vehicle performed under the parameters of what was acceptable to the manufacturer. The manufacturer only confirmed that there were no recalls and referred the contact to NHTSA. The dealer offered to repair the vehicle under the power train warranty, but would not extend the warranty to 80,000 miles if a recall was issued. The current warranty was for 60,000 miles. The contact expressed concern of whether she could trust the dealer. The failure mileage was 17,000.

- Exeter, NH, USA

problem #79

Oct 032019

Focus

  • 44,356 miles
While I'm driving on freeway or regular highway the car just dies out for no apparent reason almost got into a bad wreck because of it had to coast it off the road out of way from traffic so I wouldn't get hit it's done this more then once took it in and they reset the computer it was ok for 2 days then did the exact same thing just died while I was driving on the highway the whole car turned off so had to put in park and then start took a few times to start then finally started and left but this keeps happening definitely not good for vehicle that only has 44 thousand miles on it.

- Albuquerque, NM, USA

problem #78

Sep 302019

Focus

  • 80,000 miles
Transmission gears are rough, slipping, jerks a little and transmission overheats and can't drive. Looses power when driving. There is a recall for this vehicle but I was told only the cars that in a manufactured area or a group are in recall. Makes no sense because we have the exact same car that is being recalled and we weren't in that group or manufactured area so our vehicle won't be repaired. Something is seriously wrong with this whole issue. It's the same problem as the ones in group that are being recalled. Why isn't our car being recalled, it's a safety issue also... this seams very wrong. Our car is only two years old and we don't have that kind of money to fix on our own...

- Antelope, CA, USA

problem #77

Sep 172019

Focus

  • 60,999 miles
2017 Ford Focus titanium. Dallas, tx. Engine misses when accelerating. While driving down a 2 lane farm to market road which I drive twice a day at the least- the car started slowing down and it was as if the gas pedal wasn't working. And of course the engine light came on. Took it to get electronically diagnosed and it is a valve for the gas. I haven't received any recall notices via mail. I need this taken care of before time for the inspection in a month. How do I go about seeing if this is in fact a recall and get it fixed asap??

- Seagoville, TX, USA

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