The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter failed to function as intended. The contact stated that the gear shifter failed to shift into reverse. The vehicle was taken to the dealer where it was diagnosed with failed clutch accelerator sensor and the contact was informed that the clutch accelerator sensor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 72,000.

- Jackson, MI, USA

Yes it is available for inspection if you choose to do so. Roughly a month ago my transmission shifted into neutral while trying to merge onto the interstate. It bucked around and eventually caught the right gear, and the problem persisted the next 15 miles to my destination, as well as the 15 miles home. I couldn't afford to take it to the shop, so I didn't drive it for a couple weeks. I then had some responsibilities to take care of, and the car was so much worse this time. Trying to accelerate from 0mph was hit or miss, and any time I went over 10 mph it would shift back and forth from neutral to a lower gear than it should have for the speed I was going, then back to neutral. It loses power or shifts into neutral driving down the interstate sometimes, or going up hills. I almost slid down a hill backwards the other day because I was in neutral (even tho my gear shift was in Drive). Sometimes when trying to stop, the car lunges forward while my foot is on the brake. It felt like I was driving a standard again - not safe at all. My check engine light has been on for a month or two due to an O2 sensor issue, but otherwise I had no warning lights displayed. I had a mechanic hook up a code reader a few days ago and the code that popped up is P07A3. I have yet to take it in for repairs, as I cannot afford to pay thousands of dollars for Ford's intentional manufacture of faulty machinery. I still owe $11,000 on this car, there is no way I can afford to buy another one, or to fix this piece of junk. Happy 2024.

- Winfield, WV, USA

The transmission is slipping on my 2017 Ford Focus. There is delayed braking, acceleration and harsh vibrations. There is already a recall on 2011-2016 ford transmissions. 2017 needs to be included!

- Muskogee, OK, USA

The contact owns a 2017 Ford Focus. The contact stated that vehicle intermittently hesitated while in second gear. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was performed; however, the mechanic was unable to diagnose the failure. The failure persisted, and the vehicle was taken back to the dealer where a service tech drove with the contact. The service technician witnessed the vehicle jerking while in second gear. The service tech informed the contact that the clutch assembly needed to be repaired. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired but remained with the dealer. The failure mileage was approximately 80,000.

- Ashland, NE, USA

My car is takes a while to pick up speed when pressing on the accelerator. Also when pressing on the accelerator my car jerks. I took it to the dealership and they said it-??s my transmission. I didn-??t receive a warning light.

- Norfolk, VA, USA

I am writing to bring to your attention a matter of significant concern regarding the transmission system in Ford Focus vehicles, and I kindly request that you consider issuing a recall for the affected models. I am the owner of a Ford Focus [2017], and unfortunately, I have experienced a critical issue with the transmission. After conducting thorough research, it has come to my attention that a substantial number of Ford Focus owners are grappling with similar transmission failures. This widespread problem is causing distress among Ford customers and has the potential to pose serious safety hazards. The transmission failures in Ford Focus vehicles have been well-documented, and the frequency of reported incidents indicates a systemic issue that warrants immediate attention. As a loyal customer of Ford, I believe it is crucial for the company to take responsibility for these recurring problems and take proactive measures to rectify them. Several reasons support the urgent need for a recall: Safety Concerns: The transmission failures in Ford Focus vehicles can result in sudden loss of power, delayed acceleration, and unpredictable shifts. These issues pose a significant safety risk, especially during highway driving or in emergency situations. The potential for accidents and injuries is alarming and demands swift action. In light of these concerns, I urge Ford Motor Company to initiate a recall for Ford Focus vehicles affected by transmission failures. By taking proactive steps to address this issue, you will not only ensure the safety and satisfaction of your customers but also uphold the integrity of the Ford brand.

- Southfield, MI, USA

The contact owns a 2017 Ford Focus. The contact stated while attempting to reverse, the vehicle failed to respond. There was no warning light illuminated. The contact stated that he could shift into drive(D); however, the vehicle failed to shift into reverse(R) after several attempts. An unknown dealer was notified of the failure and informed the contact the VIN was not covered under an unknown recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.

- Michigan City, IN, USA

The contact owns a 2017 Ford Focus. The contact stated while driving in stop-and-go traffic, the vehicle would hesitate or stall without warning. The vehicle had been serviced on three separate occasions under warranty by Asheville Ford (611 Brevard Rd, Asheville, NC 28806) and Frederick Motor Company (1 Waverley Drive, Frederick, MD 21702) where the dual-clutch system was replaced. The contact stated that after each repair, the failure returned within 6-8 months after the vehicle was repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.

- Asheville, NC, USA

Wet belt failure due to manufacture decent and design flaw. Wet belt seized up the motor at 80,000 miles no oil went to motor and we had to replace it. Motor cost us 6,000 and we had to buy a used one because ford stopped making them because of the defect. However they refused to help financially with the motor. We were also told that the wet belt can break again so basically the car is useless and we can-??t sell it to anyone knowing that it is defective. We want the car purchased back from ford.

- Fresno, CA, USA

I was headed back home for thanksgiving, traveling down I20 from Birmingham to Anniston AL, when the oil light suddenly came on, then 2 minutes later a "default Engine-service now" warning appeared. The car immediately started making a loud rattling noise, sputtered and stopped accelerating. I almost got rear-ended and was terrified! I managed to exit the interstate and pulled into a gas station. Checked oil levels, which were fine. Got back on I20 and drove slowly (with hazard lights flashing) back to previous exit, where there was an express oil change. They could not identify the exact problem, but mechanic speculated it was the oil pump since he just fixed another ford vehicle with the same issue. I had my car towed back to Pep Boys in [XXX] (where I live). After inspecting my vehicle, I was informed that the oil pump had completely malfunctioned. The whole thing, including belts and tensioner had to be replaced. I'm still waiting to find out if any further damage was caused to the engine. So far, the bill is up to $4000 and I have been without a vehicle for 6 days. I would like to note that I completed regular oil changes and maintenance on this vehicle. Upon searching online, I have seen many other reports of this same issue on Ford Focus models, yet there has been no recall or action taken by ford and no action taken by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hueytown, AL, USA

I purchased my 2017 Ford with approximately 300 miles on the speedometer. Have driven my vehicle with care and routine maintenance getting well over 40 miles per gallon. Twice I have had a issue with the clutch and/or transmission under warranty. The car would shutter and vibrate while shifting from 1st gear to 2nd gear and increasingly become worse the more driven. Whether the car is warm or cold, still it would shutter. Was a hassle getting the dealership to fix this issue both times, but got it done. The same issue is starting all over again at 91,000 miles and the warranty is now void. Hoping this repetitive issue can or will be repaired. Thank you

- Chadwick, MO, USA

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle started shaking excessively. The contact was able to drive the vehicle to her residence. The contact also stated that the failure had been reoccurring for over a year. The vehicle was taken to an independent mechanic and diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

- Canton, MS, USA

Transmission Available for inspection Being able to accelerate and or brake is essential for safety in a vehicle and this is compromised. Nothing has been confirmed but plenty of matching information on vehicle type. Vehicle has not been inspected No warning lights came on and this began this year

- Houston, TX, USA

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered briefly before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the dual-clutch. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.

- Spring, TX, USA

Driving home from work, the transmission started to shudder and jerk as it shifted. On the highway the vehicle did not shift appropriately. Once home, the vehicle would not go into reverse. After pulling code P287A, the vehicle would no longer start. Ford confirmed it has the same transmission (DPS6) as vehicle mentioned in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Shippensburg , PA, USA

I've had continuous issues with the DPS6 in my 2017 Focus that is consistent with that from previous model years, which Ford claims has been resolved. It has NOT been resolved. At 62,000 miles, the original transmission blew and had to be replaced in 2021. In spring of 2023, issues with the faulty TCM continually propped up and has been a considerable financial burden, as I've replaced components of the DPS6 to no avail and spent a considerable amount of money trying to resolve the issue. Shifting is challenging, the vehicle does not always turn on consistently and the transmission will occasionally kick into neutral and skip gears. I've replaced the actuators and the "lifetime" A/T fluid (which also should be investigated), and purchased a new TCM, which has been an even bigger arduous expense to get programmed and replaced. Overall, this has just been a huge financial burden and has cost me far more than the vehicle is currently worth. I'm displeased that NHTSA has not yet gotten involved and held Ford accountable for their poor craftsmanship. The TCM issue began in mid-April 2023, starting with skipping gears and jerking of the car. No accident occurred from this, but the car is a hazard to drive, but I rarely have any alternative as it is my daily driver that I pay a lot of money to be stuck with.

- Winooski, VT, USA

The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle suddenly lost motive power. The contact was able to continue driving to her destination. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

- Lincoln, DE, USA

My vehicle has had some trouble turning over recently and my check engine light came on shortly after. I ran a diagnostic and was given the code P1450 and who's symptoms were in line with what my car has experienced. I see that there was a recall for other 2012-2018 Ford Focuses with identical problems with my car also having a 2.0 liter GDI engine and was manufactured in the Michigan Ford plant prior to February 2 2018 (the Ford employee I spoke to confirmed that my Focus was built in January of 2017). My car has yet to stall or fail to turn over completely but the problem is becoming more frequent and I believe that my vehicle is one that should have been part of the recall as I'm experiencing identical problems and my vehicle meets the criteria for other vehicles that were part of the recall.

- Live Oak, TX, USA

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 65 MPH, the check engine and transmission warning lights illuminated. The contact stated that there was a warning to pull over due to the engine overheating. The contact pulled over and turned off the vehicle and waited for approximately 20 minutes before restarting the vehicle. The contact began driving on the highway and the transmission warning light illuminated and the vehicle lost forward momentum. The contact pulled off the highway and drove the vehicle to an independent mechanic. The contact was informed that the vehicle needed to be diagnosed by the dealer or a transmission specialist. The contact stated that while driving to the transmission specialist, the vehicle stalled and had to be towed to the transmission specialist. The transmission specialist referred the contact to the dealer due to the transmission failure. The contact was advised by the transmission specialist that there was a recall related to the failure, NHTSA Campaign Number: 18V845000 (Power Train). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 86,777.

- Philadelphia, PA, USA

The contact owns a 2017 Ford Focus. The contact stated that while attempting to shift the vehicle into gear, the transmission erroneously shifted into neutral instead. The transmission fault message was displayed. While the vehicle was idling, the vehicle occasionally lunged forward. The vehicle was taken to the dealer and the clutch was replaced twice; however, the failure persisted. The manufacturer was made aware of the failure and confirmed the vehicle was not covered under recall or warranty. The approximate failure mileage was 102,000.

- Dallas, GA, USA