10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
31,055 miles

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« Read the previous 20 complaints

problem #66

Feb 252021

Focus

  • 130,600 miles
Engine timing chain cover is seeping oil after approximately 130,600 miles. Vehicle has been maintained per the Ford maintenance manual and has never missed a scheduled maintenance event.

- San Antonio, TX, USA

problem #65

Feb 222021

Focus

  • miles
I purchased my Ford Focus May 2017 as a brand new vehicle with only 12 miles on it. In two years, I began to feel a shudder whenever I started to drive from a stop. The shudder was on and off for a month and increasingly got worse. I took my vehicle into Ford, July 2019. They stated that my clutch went bad and I needed to have it repaired. It was covered under warranty. Since this is a brand new vehicle I was surprised it was already having such a major issue. The service department staff notified me that this problem is common with Ford Focus's. a year in a half later, I began to have the same issues and symptoms again. I called Ford to notify them in December 2020, he stated it may be the same problem but they have to take a look at it. I made an appointment and got my vehicle repaired for the same clutch issue that was replaced originally. This was covered under warranty. I was informed that once my warranty expired they will no longer cover the cost for my repairs on the clutch if it went bad again. This would result in me paying $2,300 each time it needed a repair. Given the two clutch replacements within 3.5 years of having this brand new car, I was upset since this seemed to be an issue that shouldn't be occurring. I looked up recalls on 2017 Ford Focus's and found the recall number 18V845000 & 18V169000 (18S07). These two recalls specifically mention the type of issue I've had twice with this new vehicle within 1.5 years of each other. Its states the snowball effect of damage to the vehicle with the clutch fracturs. I called 800 number to Ford regarding this matter and they are unable to assist me until this problem happens three times. I am appalled since a new vehicle shouldn't have to have the same problem three times for assistance. This is a serious life-threatening manufactures defect, I should not have to keep paying, even after warranty.

- Lansing, MI, USA

problem #64

Feb 252021

Focus

  • 63,000 miles
Car shut off in the freeway, shutters and shakes when turned on and RPM goes up to 4,000 to accelerate. I called multiple places and talked to multiple Ford representatives that wont help me and obviously my car is a danger to the road and myself. Theyre making me pay out of pocket for a Ford problem.

- Hayward, CA, USA

problem #63

Jan 112021

Focus

  • 81,832 miles
I purchased the vehicle January 9th 2021. I purchased the vehicle as the head gasket recall had been done already. I couldn't have the car checked out as I was 3 hours each way from home and had to meet the dealer at 9 pm. I drove the car and all seemed good. On the 3 hr drive home I noticed oil pressure way going back and forth and the car didn't seem to have the power it did 1 hr before, I thought it was just in my head. So Monday I put the car on the lift at work and seen their was oil coming from the headgasket area again. I have the original paperwork from when it was done at a dealer but it also is known that the early recalls that were done did not use the correct gasket even for the recall. I am asking for this to get fixed as I didn't pay 30,000 for a car that I cant drive and have to pay 11,000 to fix the motor. The car had 51522 miles when I bout it. It is 200 miles for the drive home. And it has 51833 on it right now and I drive it daily.

- Terre Haute, IN, USA

problem #62

Nov 172020

Focus

  • miles
I bought my 2017 Ford Focus SE with 8 miles on it when it got about 5,000 miles on it my transmission began to shutter. Brought it to 3 different Ford dealerships to be told nothing wrong with it. About 20,000 miles I notice the shutter becoming worst and worst to be told once again nothing wrong with it. Now my car is at 50,000 and anytime it's under the half way mark with gas the shutter become more intense. Still Ford wants to tell me there is no problems

- Sorrento, LA, USA

problem #61

Nov 182020

Focus

  • 85,000 miles
The car is having trouble switching gears. The car acts as if it did not want to accelerate. Then coming to a stop the car seems to want to still go and stops very hard when it wants to. This is the second time it as done this within months. I have read complaints and there are many more saying the same thing.

- Baton Rouge, LA, USA

problem #60

Dec 032020

Focus

  • miles
I've filled out a complaint but needed to update it. Not sure how to do it so I just filled out another. I was told that I have a bad transmission because I've been dealing with stuttering from my car for a while. I just got a letter in the mail that in 2019 they realized they installed improper things into the car or something. This is ridiculous honestly. I put so much money into this car bro and now what. I have to get rid of it?

- Acworth, GA, USA

problem #59

Sep 252020

Focus

  • 63,000 miles
The engine stalls and shuts off every time I turn on the car every time I put gas now, even if it was not empty it starts to shake and then turns off as if it doesn't recognize it was just fueled. The check engine light also came on and I was told at pep boys there is a problem with the gas valve. Also, the gas meter is wrong, I could be at 25 miles to empty and drive for less than a mile and the counter goes down at least 3 miles less, there was a time the car said I had 8 miles to empty and it literally stopped in the middle of the street almost causing an accident and it would not turn back on until generous passerby's helped me push the car to the nearest gas station about 5 blocks away

- Los Angeles, CA, USA

problem #58

Nov 022020

Focus

  • 93,000 miles
On 11/02/2020 I started my car, warmed it up and then started driving. I noticed that the car shook and pulled when switching gears from 1st to second and seemed to want to stall. Also, when breaking the car wanted to keep accelerating. This is the second time this happens in a matter of a year.

- Reading, PA, USA

problem #57

Sep 062020

Focus

  • 43,000 miles
Engine locked up while driving and shut down

- Indianapolis, IN, USA

problem #56

Oct 072020

Focus

  • 46,000 miles
While going from a stop to accelerating, my vehicle shutters and will attempt to stall. I have had this car almost cause multiple serious accidents and every time I take it the dealership (5 times) they tell me its the manual transmission assembly clutch. They say that Ford is aware of the issue but there is no permanent fix for it. I have myself and 2 very young children to worry about while driving, not to mention the safety of others. Also while driving at any steady speed, the car will randomly rev up sometimes going from 2000 rpms to over 4000 rpms.

- Watkinsville, GA, USA

problem #55

Oct 132020

Focus

  • 94,000 miles
I was driving on I95 around 330pm when my oil light came on, and I noticed that my vehicle started to loose power. I was able to continue to the exit when another prompt came up and stated service engine soon. When I got to the light I was able to stop turned the vehicle off and restarted the car, the vehicle started but it was a ruff start the same prompts came on along with a new one it was the check engine light. The vehicle was still not getting much power the car moved for another few miles and then completely stopped running. I was able to get off the road safely, and called a tow truck and had the car towed to my mechanic shop. I was told the the engine was blown it is 2017 vehicle with 94000 miles and I regularly had it served at the dealership where I bought it. I still owe on it and will now have to pay for a new engine to be put in this vehicle. I had read where the same vehicle had this same problem and wanted to share my experience with others. I had no other problems with this vehicle before this issue happened. Thank you

- King George, VA, USA

problem #54

May 172020

Focus

  • 47,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while making a left turn, the vehicle stalled. The contact tried to restart the vehicle and it stalled again. The vehicle was pushed off to the side of the street. The vehicle was put in neutral and pushed to the contact's home closely. The contact called the manufacturer and they arranged a tow to the dealer (uptown Ford Lincoln 2111 N mayfair rd, milwaukee, wi 53226 (414) 771-9000) but they refused to do the repair that had to do with NHTSA campaign number: 19V515000 (fuel system, gasoline) because the vehicle had a minor crash six months earlier. The dealer stated that the crash was the contact's fault and the reason the computer software malfunctioned. The manufacturer called back to deny the contact's claim. The manufacturer researched the issue and had the vehicle towed to another dealer who stated same as the first dealer that the vehicle was not covered under the recall. The upper management of the second dealer denied to do the recall repair because the manufacturer would not cover the repairs. The manufacturer finally sent an email denying the contact's claim. The failure mileage was 47,000.

- Milwaukee, WI, USA

problem #53

Jul 012019

Focus

  • 20,000 miles
When accelerating, typically from a stopped position but not exclusively, the transmission shudders. This started happening at about 20K miles and I'm told by the Ford dealership "some shuddering is to be expected & cannot be repaired". I disagree. This is not to be expected as no other vehicle I've owned did this unless there was a mechanical problem.

- Springfield, IL, USA

problem #52

Sep 232020

Focus

  • 61,633 miles
User had a quarter of a tank of gas before heading home. Shortly after, user started the car and it stalled. User did not think much of it. User shut it down and turned key to the "on" position and the check engine light turned on. The car turned over and worked. Shortly after, user was driving car down the road towards his house and the engine stalled. Systems and electronics screen were on, but everything else glitched and nothing really worked, the car torque steered the user into oncoming traffic lane. User had to use E-brake to properly slow down and pull to the shoulder of the road and turn key all the way off into the "off" position. User waited 5 minutes to ensure all systems were shut down, and started car back up again to safely drive the rest of the way home. User has extended warranty and will immediately have dealership look at vehicle.

- Beaufort, SC, USA

problem #51

Sep 182020

Focus

  • miles
1) battery was replaced. Corrosion surrounding battery & all parts of battery. Took the car to inspection <2 months later and corrosion was just as bad. 2) have taken care in every 2-4 months since purchasing new in 2018. Upon acceleration and turning, car shakes and stutters. Each time it is taken in, there is nothing done because "it's a known problem and there's no fix."

- Charlotte, NC, USA

problem #50

Aug 132020

Focus

  • 68,000 miles
My engine light came on while driving to work on a city street around 7:30 am on my way to work and when I got home my husband check the code was P144A for a evap purge valve. After doing some research this is a common problem with a recall just not for my vehicle.

- Easley, SC, USA

problem #49

Jun 062020

Focus

  • 71,450 miles
While coming down a hill my vehicle's engine began to big down as if to stall. My engine oil light came on, I pulled into a local oil service station to have them check the oil, (previous service was approximately 1 month prior and it had only been approximately 1200 miles since last service). They said that the oil was fine but I had them change the oil again just to be sure. The oil light refused to go out. I then had the vehicle towed to the closest Ford dealership because the vehicle became unsafe and could not be drive according to the service station. After a week at the Ford dealership it was determined that the engine was no longer holding oil pressure and that various components inside the engine had now started throwing the check engine light. The dealership informant me it would be approximately $7700 to replace the engine, as the vehicle's engine is in a state of failure. The vehicle has been towed from the dealership and sitting in my driveway at 71457 miles... the dealership says that because the vehicle is 11450 miles out of warranty that there is nothing they can do. Vehicle was regularly serviced. I have read various other complaints about this year make and model having the same issue which has lead to the vehicles becoming unsafe to drive and ultimately unable to be driven.

- Willits, CA, USA

problem #48

Jun 202020

Focus 3-cyl

  • 68,000 miles
I was coming off freeway and getting onto another freeway when, as I was speeding up to merge, my car bogged down as if running out of gas. I looked at the dash and saw my oil light had come on. So I pulled over to an exit within 30 yds. And pulled onto a street about another 30 yds. Away. I shut off the car and let it sit a few minutes then checked oil. When I did, the oil showed full. I then called the Ford dealer I take my car to for oil changes and spoke with a service guy and told him what happened. He was puzzled and asked a few questions and then we tried to reset the oil light. After doing the reset the oil light came back on. I tried starting the car and it started fine. No abnormal sounds coming from the engine and it idled fine. I decided to try the freeway again to see if the oil light was a fluke. The next exit was only a half mile away so I could easily get off freeway if necessary. Again, the freeway was only about 30 yds away so when I started to merge onto the freeway the same thing happened. The car accelerated slowly and then bogged down and the dash flashed the engine needed attention or something like that. Again I got off at the next exit, which was right there when it happened. I had the car towed to the Ford dealer near where I live. Service was closed but some sales people were still there and they told us where to put the car. They didn't look at the car until Monday and even then they didn't really open the car up and look at it. The technician said probably the timing/oil pump belt broke or shredded and clogged up the oil pump. To open up the engine would cost $800 to find out the actual problem and if the tech was right the engine would have to be replaced costing $7400. All this because of a faulty belt designed to last 125,000-150,000 miles. Luckily I wasn't driving 65mph in the middle of the freeway and breaking down and getting slammed.

- San Diego, CA, USA

problem #47

Jun 102019

Focus 4-cyl

  • miles
Slippage with transmission on turning corners. Fluid is good on vehicle. Happens with each turn, right or left. Engine revs on turns up to pass 3 rpms. This started with the purchase of the vehicle in Aug 2019. I knew my dealer would not address it a few days after purchase.

- Marysville, CA, USA

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