10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
30,837 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #130

Dec 182023

Focus

  • miles
The belt to open oil pressure valve had all the teeth worn away. No oil was getting to the engine. Where it is located no one could ever check when doing my regular oil changes. Engine had to be replaced.

- Kenosha , WI, USA

problem #129

Jan 062024

Focus

  • miles
My 2017 Ford focus oil light came on. I took the car to brad manning Dealership in Dekalb, Illinois. They charged me $160 to diagnose the problem. They said that there is an advance recall on my vehicle and Ford knows about the problem with the oil injectors. They reached out to Ford as I also did and was told that they would repair the issue in the second quarter which is from April 2024 to June 2024. The only recourse they offered was to pay the 8,000 plus to replace the engine and get reimbursed in the second quarter. I was told not to drive the car because the engine will lock up and stop wherever. I don't have 8,000 dollars and I can't drive a car that I purchased for Ford that they know is a problem and refuse to fix my car. So, I am without a car to get to work or anywhere else because of Fords manufacturing issues

- Dekalb, IL, USA

problem #128

Apr 012023

Focus 3-cyl

  • Manual transmission
  • miles
Driving on Interstate-95, when Oil Pressure light illuminated, at first very dim, and then within an 1/8 of a mile, lost all power and the engine began to sound like a tank. Pulled over to shoulder and tried to re-start the vehicle with no luck. Brought vehicle to Ford Dealership and was advised of a Service Bulletin of a timing belt failure and I was to replace the engine long block and turbo. Seems ridiculous that I had to spend out of pocket money to replace a known failure at 67,000 miles when according to Service Manual, INSPECT TIMING BELT AT 150,000 Miles. I want justice and a FULL refund for this issue. This issue has also caused a streamline of failures within the vehicle due to disruption of seals amongst most of my rubber lines.

- Wilmington, DE, USA

problem #127

Mar 082023

Focus

  • miles
The transmission is slipping on my 2017 Ford Focus. There is delayed braking, acceleration and harsh vibrations. There is already a recall on 2011-2016 ford transmissions. 2017 needs to be included!

- Muskogee, OK, USA

problem #126

Nov 162023

Focus

  • miles
While driving on interstate, an oil light came on and vehicle slowed rapidly causing a very unsafe situation with attempting to safely pull over. Once pulled over, I did not want to risk further engine damage, so I shut off immediately and had vehicle towed to dealer. Even though I placed a large sign on steering wheel and keys not to run engine, dealer states test driving. Further examination reveals the oil pump is seized and my only option for repair is a new engine. The recommended maintenance for the oil pump is 150,000 miles and it failed at 69,000 miles without any warning or recommendation for service by Ford. This is a know issue that is putting hundreds of thousands drivers world wide at risk of a potential serious accident if power loss occurs at an inopportune time!

- Sobieski, WI, USA

problem #125

Mar 152023

Focus

  • 75,000 miles
The contact owns a 2017 Ford Focus. The contact stated that on several occasions while driving at various speeds the vehicle stalled. The vehicle was restarted on several occasions however, on other occasions the vehicle would not restart. Additionally, the contact stated that the coolant reservoir had to be topped several times. The vehicle was towed to an independent mechanic where it was diagnosed that the PATS transceiver module needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was not able to start, and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

- Norfolk, VA, USA

problem #124

Aug 012023

Focus

  • miles
Wet belt failure due to manufacture decent and design flaw. Wet belt seized up the motor at 80,000 miles no oil went to motor and we had to replace it. Motor cost us 6,000 and we had to buy a used one because ford stopped making them because of the defect. However they refused to help financially with the motor. We were also told that the wet belt can break again so basically the car is useless and we can-??t sell it to anyone knowing that it is defective. We want the car purchased back from ford.

- Fresno, CA, USA

problem #123

Nov 242023

Focus

  • miles
I was headed back home for thanksgiving, traveling down I20 from Birmingham to Anniston AL, when the oil light suddenly came on, then 2 minutes later a "default Engine-service now" warning appeared. The car immediately started making a loud rattling noise, sputtered and stopped accelerating. I almost got rear-ended and was terrified! I managed to exit the interstate and pulled into a gas station. Checked oil levels, which were fine. Got back on I20 and drove slowly (with hazard lights flashing) back to previous exit, where there was an express oil change. They could not identify the exact problem, but mechanic speculated it was the oil pump since he just fixed another ford vehicle with the same issue. I had my car towed back to Pep Boys in [XXX] (where I live). After inspecting my vehicle, I was informed that the oil pump had completely malfunctioned. The whole thing, including belts and tensioner had to be replaced. I'm still waiting to find out if any further damage was caused to the engine. So far, the bill is up to $4000 and I have been without a vehicle for 6 days. I would like to note that I completed regular oil changes and maintenance on this vehicle. Upon searching online, I have seen many other reports of this same issue on Ford Focus models, yet there has been no recall or action taken by ford and no action taken by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hueytown, AL, USA

problem #122

Nov 012023

Focus

  • 63,000 miles
The contact's wife owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound and experienced rough driving. The next day while pulling out of the driveway, the oil warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

- West Seneca, NY, USA

problem #121

Nov 052023

Focus

  • miles
The oil pressure indicator light came on. Ford dealership inspection concluded an internal belt failure which resulted in a clogged oil pickup screen and engine failure.

- Terre Haute, IN, USA

problem #120

Nov 012022

Focus

  • 42,000 miles
The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. While driving at unknown speeds, the vehicle stalled. Upon restarting the vehicle, the vehicle stalled again. The contact stated that the fuel gauge was reporting inaccurately. The mileage displayed the wrong reading. The contact was unable to use the specified fuel and had to use a higher-octane fuel. The vehicle failed to accelerate above 30 MPH. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle had failed inspection. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The approximate failure mileage was 42,000.

- Washington, DC, USA

problem #119

Sep 052023

Focus

  • miles
On three occasions the engine, on my 2017 Ford Focus, has stalled while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash. The 1st two times (Sept 5th and 29th) it stalled the check engine and battery light came on. When it stalled the 3rd time (Oct 28th) only the check engine light came on. I had repairs done to the car when it stalled the 2nd time but after the repair work was complete the car still stalled. I researched online and Ford had recalled the Ford Focus for intermittent stalling but when I called them and gave them my VIN # they said my car was not on the list, but they suggested I contact you to report the safety issue I am having with my car. I am very, very afraid to drive it, since it puts my safety at risk and my husband and children. My car is our main driving source.

- Audubon, NJ, USA

problem #118

Oct 192023

Focus

  • miles
My vehicle has had some trouble turning over recently and my check engine light came on shortly after. I ran a diagnostic and was given the code P1450 and who's symptoms were in line with what my car has experienced. I see that there was a recall for other 2012-2018 Ford Focuses with identical problems with my car also having a 2.0 liter GDI engine and was manufactured in the Michigan Ford plant prior to February 2 2018 (the Ford employee I spoke to confirmed that my Focus was built in January of 2017). My car has yet to stall or fail to turn over completely but the problem is becoming more frequent and I believe that my vehicle is one that should have been part of the recall as I'm experiencing identical problems and my vehicle meets the criteria for other vehicles that were part of the recall.

- Live Oak, TX, USA

problem #117

Jul 012023

Focus

  • miles
The recall that Ford has out on Focus-??s between 2012-2018 is exactly the problems my 2017 ford focus is having, where it stalls constantly and won-??t turn on after. I-??ve tried filing with only premium gas, keeping my tank full and it is still happening. I-??ve had my vehicle towed multiple times. I-??ve had the canister purge valve replaced and am still having issues.

- Tulsa , OK, USA

problem #116

Apr 302023

Focus

  • miles
Car has 61,000 miles on it, after leaving home and getting on the interstate my wife and I felt the car lurch and the oil light came on. We pulled over and the lifters were ticking and we shut the engine off and had the car towed home(about a mile) I drained the oil and there was rubber chunks in it. Dropped the oil pan and the oil pump belt tensioner is broken, cogs are stripped off the belt and it became apparent that our oil pressure dropped to zero at highway speed, had we not been in the right lane and pulled over quickly the motor would have locked up at 70mph. I did some research and found the problem to be somewhat widespread. I contacted Ford hoping for a goodwill gesture considering the miles and was told there will be nothing they can do about it. We made the last two car payments on it and it has sat untouched on jackstands in the driveway since then.

- Newport News, VA, USA

problem #115

Sep 222023

Focus

  • 44,500 miles
The contact owns a 2017 Ford Focus. The contact stated when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,500.

- Manassas, VA, USA

problem #114

Sep 012022

Focus

  • miles
The purge valve keeps failing causing hard starts and uneven pressure in the fuel tank

- Lexington, NC, USA

problem #113

Sep 072023

Focus

  • miles
In may of 2022, while driving at highway speed (approximately 65 MPH) my engine stopped working overheated and I almost crashed attempting to get off the highway. The vehicle mileage was just over 40,000 miles. The reason was vehicle oil pump stopped working due to pieces of debris from engine rubber drive chain clogged engine oil filter. This has occurred over and over on the 1.6 liter eco boost engine. Engine was replaced under warranty and I was given a 12 month 12,000 mile warranty on replaced engine. During the time of the warranty I on numerous occasions dealt with overheating issues as coolant level was constantly low. On one occasion engine stopped working and steam bellowed out almost again causing a crash at highway speed. Engine was diagnosed in 7/2023 by local Ford dealership of engine block grooves allowing coolant to leak into cylinders which led to catastrophic engine failure. My vehicle now has just over 50,000 miles and Ford states that since I am over my 60 month power train warranty they will do nothing to cover costs on a 3rd engine replace. That is 2 separate instances where engine completely failed and stopped while driving at highway speeds and at least 2 times where engine overheating nearly caused the vehicle to become overheated to the point of causing a fire.

- Bakersfield , CA, USA

problem #112

Aug 302023

Focus

  • 91,000 miles
The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and started to shake with the RPM increasing. The vehicle was taken to an AutoZone to be diagnosed. The mechanic retrieved DTC: P0456 (EVAP leak). Additionally, the contact stated that the 02 sensor was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 91,000.

- El Paso, TX, USA

problem #111

Jul 112023

Focus

  • miles
Driving and car no longer would accelerate, this could have been very dangerous had I been traveling on a fast paced road/highway and even more concerning with my child in the car. oil pressure light and check engine light came on simultaneously when this issue happened. Car was immediately turned off in hopes of not damaging the engine. There was no warning of any type of issue with the car. Has been running fine for almost 6 years, until this. 2017 Ford Focus Ecoboost SE Approx 59,000 miles.

- Roanoke , VA, USA

Read the next 20 complaints »