10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
31,055 miles

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« Read the previous 20 complaints

problem #26

Aug 312019

Focus

  • 50,331 miles
I've had this car for a month as of today! I was driving down a city street and my check engine light came

- Bloomington, IL, USA

problem #25

Aug 072019

Focus

  • 26,000 miles
My vehicle engine completely stopped on its own and the vehicle indicators showed that the engine overheated. This was after less than 10 minutes on the freeway going 55 mph. This vehicle has a software related recall for it as well currently. I towed the vehicle to autonation Ford of miami to be serviced for the recall and for the engine trouble(it only has 26,000 miles) and they informed me that they were not willing to look at the vehicle to even offer a diagnosis for at least 2-3 days. They did not offer a loaner vehicle or any mode of transportation in the interim. This is unacceptable behavior, especially for a vehicle under recall. This issue has occurred twice at this dealership with my two Ford vehicles.

- Hialeah, FL, USA

problem #24

Jul 282019

Focus

  • 30,600 miles
While driving the car, 4 days after having the 2nd clutch replacement at 30,000 miles, it was on a street not highway, the cars electronic dash displayed "transmission fault fix now". the car then slowed down a bit losing power, then several other signals appeared on screen, brakes and a few others, then the engine shut down and power went out. The car would not restart after a few minutes, so aaa called to tow it back to dealership. This happened Sunday July 28, 2019. Monday afternoon, after they had time to look at vehicle, I received a call telling me that the "alternator " was faulty and they would get back to me when they had the replacement which turned out to be the next day. The issue with this is my wife had been 110 miles away and had drove home Saturday July 27. If that had let go while she was traveling the 70 mph speed limit there could have been a fatal accident. This vehicle has been in and out of Ford dealership 5-6 times for safety related issues

- Newton, NH, USA

problem #23

Jul 182019

Focus 4-cyl

  • 43,746 miles
Fumes coming in thru the ac vents while in the highway when accelerating and turbo is engage. Vehicle was taken to the jlr dealer for this issue and a dealer person went with me for a ride and agrees that the fumes were inside the vehicle coming thru the ac vents. This was reported to the service advisor, it was checked and according to the mechanic the issue could not be duplicated. What an answer. I'll upload the repair receipt. This invoice date was 18 July 2019.

- Humacao, PR, USA

problem #22

Jul 102018

Focus

  • 20,000 miles
The contact owns a 2017 Ford Focus. The contact stated that the vehicle stalled and hesitated while driving without warning. Also, the gauges on the instrument panel failed to function properly. The vehicle was taken to chipola Ford (4242 lafayette St, marianna, fl 32446, (850) 482-4043) where it was diagnosed that a computer update was needed. The dealer stated that they repaired the vehicle; however, the contact felt otherwise because she was not provided a bill of service. The manufacturer was made aware of the failure and did not assist. The failure mileage was 20,000.

- Altha, FL, USA

problem #21

Jun 192017

Focus

  • 25 miles
Tamara recall transmission and clutch system are affecting driving capabilities and performance abilities. Improperly shifting, wear and tear on tires, not one tire is original and can't afford tires every 6 months. Issues occur while driving, climbing hills, driving in traffic inside city limits

- Salem, VA, USA

problem #20

May 202019

Focus

  • 13,000 miles
I have a 2017 Focus that the transmission thats sluggish/slipping. I bought the car new and at 13,000 I already had to replace the transmission for a clicking/stalling/slipping. When I bought it in and explained the reason its like they already knew about the issue and the part was on back order. Had to wait about a month before the part got changed. Now at 15,000 the transmission acting up again. The transmission revs high before switching gears. It sluggish when merging onto the highway. Even when needing that little bit extra power going up a hill, it bogs down and I have to move over in lanes make sure no one behind me gets stuck. I'm already thinking about taking my car back in again before my 30,000 mile warranty hits to try and get it replaced once again. The transmission is unreliable and not effective. I wish I didnt buy this car and went with a Nissan or Toyota. But im stuck with this unreliable car.

- Lewisville, TX, USA

problem #19

Jun 262019

Focus

  • miles
I received a recall letter in January 25, 2019. The recall 18532 fuel tank inspection. Hallmark Ford in batesville, ms said the inspection passed. On June 10, 2019 the car would not start they towed the vechicle to the dealership with 32,573 miles. On June 12, 2019 I picked the car up from the dealership. The car ran from June 12, 2019 and it stopped in the garage on June 22, 2019. Roadside service picked-up the vehicle on June 23, 2019. 0N June 26, 2019 hallmark Ford in batesville, ms said the car is ready to be picked up. When we arrived to pick the vehicle up at the dealership the vehicle would not start. They had to push the vehicle back inside the service department and parts has not been put back on the vehicle correctly. They tried to jump the vehicle off but it would not start. So I asked for a service vehicle to drive and I am a female and I wanted a car but they gave me a pick up truck. I feel unsafe with my children and grandchildren in this vehicle. Contact informatiom: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Marks, MS, USA

problem #18

Jun 132019

Focus

  • 90,000 miles
I was driving on the freeway just getting off onto the off ramp when the engine light, oil light and warning message came on. The engine lost compression instantly and reduced speed down to 30 mph.

- Allen Park, MI, USA

problem #17

Jun 172019

Focus

  • miles
There is a recall on the transmission for the engine again. I the transmission for my 2013 Ford Focus had this same recall and I went in to get it fixed by Ford campbell in niles, Michigan. They took apart the transmission and expected me to pay $2000 to fix it when there was a recall on the transmission, to begin with. I hate this model and I am sick of constantly having recalls on this model. I think anyone with this model should have their car replaced with a better model that won't have a recall on it and shouldn't have the loan rolled over.

- Niles, MI, USA

problem #16

Dec 102018

Focus

  • 0 miles
Ford Focus recall #18S35, NHTSA recall #18V-735 it has been over six ( 6 ) months and still no remedy. I don't understand why my elderly mother should wait this long.

- Tucson, AZ, USA

problem #15

Jun 112018

Focus

  • 74,000 miles
The contact owns a 2017 Ford Focus. The contact smelled an abnormal fuel odor and/or smoke fumes inside the vehicle. Also, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that a new intake gasket needed to be installed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the contact had a fifteen day warranty; therefore, they would not repair the vehicle. The contact stated that their paperwork indicated a ninety day warranty. The dealer was not contacted. The failure mileage was 74,000. The VIN was invalid.

- Chicago, IL, USA

problem #14

Sep 062018

Focus

  • 52,000 miles
When I first purchased my vehicle 8 months ago there was 5 recalls on the vehicle I was in aware of. Since I've found out about these recalls the local Lincoln shop keeps informing me that Ford has not been sending them the replacement psrts to fix my vehicle I've contacted Ford multiple times to figure out what they are going to do about this junk of a car. I'm paying for a car 30K for this 2017 and it's slowly but surly breaking down the car putters there's a loud ticking the idling is rough the clutch and computer has been replaced twice since I've had the car and I never use the manual part of this vehicle I'm to the point to where I just want them to buy this trash back so I can get into something better and more reliable.

- Wichita, KS, USA

problem #13

May 222019

Focus

  • miles
A month ago I started getting high temperature warning on my car, my coolant was completely empty, so I refilled it, but now my coolant is completely empty again which could have resuled in a fire, I have no been in any recent accidents, I'm a very defensive driver and I didn't run anything over.and my back break light keeps going out and ive replaced it several times

- Charlotte, NC, USA

problem #12

Apr 192019

Focus

  • 40,000 miles
Car will not start. Will respond to a jump but will not start after running for awhile again. Then it starts with a bit of hesitation for awhile and then back to needing a jump. When at a stop and accelerating, there is a huge pause before the rpms kick in then it goes all the way to max before calming down to where it should be. Power just doesn't feel right. Also the sync 3 has horrible response and delay most days. Is it related to the power /electrical issue? new owner purchased 2/19.

- Littleton, CO, USA

problem #11

Jun 012017

Focus

  • 8,000 miles
The contact owns a 2017 Ford Focus. While operating the vehicle, the check engine indicator illuminated. The vehicle was taken to metro Ford (9000 nw 7th ave, miami, fl) where it was diagnosed that the engine sensor was faulty and needed to be replaced. The sensor was replaced and the failure was remedied. Approximately 20 months later, while driving, the check engine indicator illuminated and the vehicle stalled. The vehicle was towed to taylor Ford (13500 telegraph rd, taylor, mi) where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was not notified. The failure mileage was 8,000.

- Taylor, MI, USA

problem #10

Apr 042019

Focus

  • 1 miles
I was pulling into a parking spot at approximately 3-5 mph and the car surged forward jumping the curb and hitting a tree. Prior to approaching the parking spot a speed bump was negotiated so the stated mph are accurate as the speed bump was 25 feet prior to the parking spot entry.

- Loveland, CO, USA

problem #9

Mar 022019

Focus

  • 200 miles
After several start/restart cycles the car check engine light comes on and issues the following codes: P0300, P0316. It has a rough idle and the rpms will stay elevated anywhere from 1500-2200 RPM without the throttle being pressed.

- Mcallen, TX, USA

problem #8

Dec 292018

Focus

  • 44,000 miles
The engine stalls out which is dangerous in heavy traffic. The vehicle was in motion traveling at a speed of 20 to 258 miles per hour merging with traffic traveling at a speed no more than 50 mph and no less than 30 mph, on a major thorough fare state highway 210 in dothan Alabama.

- Dothan, AL, USA

problem #7

Sep 052018

Focus

  • 60,000 miles
The contact owns a 2017 Ford Focus. While driving approximately 10 mph, the vehicle stalled and was restarted. In addition, the check engine indicator illuminated. The contact called priority Ford at 757-583-3673 (located at 7520 N military hwy, Norfolk, va 23518), but the technician was unable to diagnose the failure. The failure recurred. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure was not repaired. The failure mileage was approximately 60,000.

- Norfolk, VA, USA

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